Oct <var data-var='date'>21</var>, <var data-var='time'>17:25</var> UTC Resolved - Zylo has concluded that as As of 01:00 UTC, this issue has been resolved. Zylo's monitoring since that time has confirmed as such. If you believe you are having residual issues, please contact your Zylo account representative or open a support ticket. Oct <var data-var='date'>21</var>, <var data-var='time'>12:50</var> UTC Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>21</var>, <var data-var='time'>01:00</var> UTC Update - Zylo has concluded that the system is operating per normal. We are continuing to monitor overnight to ensure stats and integrations do not have additional issues. Oct <var data-var='date'>20</var>, <var data-var='time'>21:21</var> UTC Update - Zylo's end-users should see incrementally improved performance within Zylo's platform as AWS has made progress in restoring their services to normal operation. Zylo continues to assess and work towards ensuring availability of our platform while AWS continues with its remediations. Additional updates will be provided as information becomes available. Oct <var data-var='date'>20</var>, <var data-var='time'>18:21</var> UTC Monitoring - Zylo is experiencing intermittent degraded platform performance as a result of larger AWS service degradation. Some functionality may require additional wait times, or could result in periodic timeouts. Zylo staff are conducting ongoing assessments and working to ensure availability of our platform as we adjust to AWS remediation steps. Additional updates will be provided as information becomes available.

Intermittent platform degradation due to large scale AWS incident.

May <var data-var='date'>24</var>, <var data-var='time'>18:41</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>24</var>, <var data-var='time'>18:34</var> UTC Monitoring - Zylo is monitoring the system to ensure the previously identified degradation has subsided. May <var data-var='date'>24</var>, <var data-var='time'>18:32</var> UTC Investigating - We are currently investigating this issue.

Zylo is investigating a degradation in its service and is investigating.

May <var data-var='date'>23</var>, <var data-var='time'>15:44</var> UTC Resolved - Zylo experienced a period of degradation between 10:15am EST and 11:43 EST that affected the ability for users to authenticate to the platform. All other back-end systems were still collecting and processing information normally. Zylo will be conducting an RCA to understand the root cause of the issue and will take the necessary steps to prevent a reoccurrence of the issue. May <var data-var='date'>23</var>, <var data-var='time'>14:43</var> UTC Investigating - We are currently investigating this issue and hope to have an update soon.

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Intermittent platform degradation due to large scale AWS incident.

Zylo is investigating a degradation in its service and is investigating.

Zylo is experiencing an issue and is investigating.

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Intermittent platform degradation due to large scale AWS incident.

Zylo is investigating a degradation in its service and is investigating.

Zylo is experiencing an issue and is investigating.