THIS IS A SCHEDULED EVENT Aug <var data-var='date'>1</var>, <var data-var='time'>17:00</var> - <var data-var='time'>18:00</var> PDT Apr <var data-var='date'>30</var>, <var data-var='time'>15:05</var> PDT Scheduled - Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on August 1, 2026: Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers) Zoom Phone Appliances VDI Client and Plugin Zoom Node (including Agent and Meeting Connector ZC) Zoom Phone Local Survivability (ZPLS) module Meeting SDK (Native and Web) Video SDK (Native and Web) Video SDK UI Toolkit (iOS and Web) Zoom Contact Center SDK (Web) All other clients and plugins not listed here will maintain the same version requirements as the May 2026 enforcement. For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130 To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5

Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026)

THIS IS A SCHEDULED EVENT Jun <var data-var='date'>13</var>, <var data-var='time'>23:59</var> PDT &nbsp;-&nbsp; Jun <var data-var='date'>14</var>, <var data-var='time'>00:00</var> PDT May <var data-var='date'>14</var>, <var data-var='time'>10:11</var> PDT Scheduled - The following new IPv6 subnet ranges will be deployed for use with Zoom Contact Center, Zoom Phone, and Zoom Virtual Agent resources starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation. New IPv6 for Zoom Contact Center, Zoom Phone, and Zoom Virtual Agent: 2407:c280::/32 For a complete list, please see: https://assets.zoom.us/docs/ipranges/ZoomCC-IPv6.txt https://assets.zoom.us/docs/ipranges/ZoomPhone-IPv6.txt https://assets.zoom.us/docs/ipranges/ZoomZVA-IPv6.txt A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548

Announcing IP Address Changes (No Operational Impact)

THIS IS A SCHEDULED EVENT May <var data-var='date'>27</var>, <var data-var='time'>09:00</var> PDT &nbsp;-&nbsp; Jun <var data-var='date'>12</var>, <var data-var='time'>09:00</var> PDT May <var data-var='date'>20</var>, <var data-var='time'>01:17</var> PDT Scheduled - We will be providing an update to Zoom chat backend service. There will be no operational impact. All services will be available during this scheduled update (ZR status might be displayed as offline in the service logs but no operational impact).

Zoom Chat Update

THIS IS A SCHEDULED EVENT May <var data-var='date'>23</var>, <var data-var='time'>22:30</var> PDT &nbsp;-&nbsp; May <var data-var='date'>24</var>, <var data-var='time'>01:30</var> PDT May <var data-var='date'>15</var>, <var data-var='time'>13:30</var> PDT Scheduled - Zoom will perform service maintenance at our Hyderabad data center(HY). During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.

Network Maintenance in Hyderabad Datacenter: May 23, 2026

May <var data-var='date'>23</var>, <var data-var='time'>03:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>13</var>, <var data-var='time'>03:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>11</var>, <var data-var='time'>01:49</var> PDT Scheduled - We will be performing scheduled maintenance related to upgrades for our file services platform. This update includes enhancements across multiple file-related components to improve overall stability, scalability, and feature support. No operational impact is expected. This maintenance introduces the following new features and improvements: Clips: Added support for additional metadata fields during Clips uploads. Improved Clips player consistency across Web View and Browser experiences. Introduced a new OpenAPI for temporary single-file Clips uploads. AI Companion: Enhanced Fast Scribe transcription to support new file workflow capabilities.

Zoom FileServer Release: May, 2026 (No Operational Impact)

May <var data-var='date'>22</var>, <var data-var='time'>21:15</var> PDT Resolved - This incident has been resolved and the affected services have been restored. May <var data-var='date'>22</var>, <var data-var='time'>21:04</var> PDT Monitoring - The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. May <var data-var='date'>22</var>, <var data-var='time'>19:12</var> PDT Update - We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>22</var>, <var data-var='time'>17:12</var> PDT Update - We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>22</var>, <var data-var='time'>15:06</var> PDT Update - We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>22</var>, <var data-var='time'>12:34</var> PDT Identified - We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>22</var>, <var data-var='time'>12:31</var> PDT Investigating - We are currently investigating a service degradation with presence interoperability feature for a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region

May <var data-var='date'>22</var>, <var data-var='time'>16:27</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>15:19</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. May <var data-var='date'>21</var>, <var data-var='time'>23:07</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. May <var data-var='date'>21</var>, <var data-var='time'>11:00</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>20</var>, <var data-var='time'>23:05</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>20</var>, <var data-var='time'>17:01</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>20</var>, <var data-var='time'>10:33</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>20</var>, <var data-var='time'>04:32</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>19</var>, <var data-var='time'>22:31</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>19</var>, <var data-var='time'>18:37</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>19</var>, <var data-var='time'>05:07</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>19</var>, <var data-var='time'>01:05</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>18</var>, <var data-var='time'>23:03</var> PDT Update - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>18</var>, <var data-var='time'>21:03</var> PDT Identified - We have successfully identified the root cause of an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. This incident will impact only AT&T and Verizon subscribers. Our team is actively working with the vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>18</var>, <var data-var='time'>20:56</var> PDT Investigating - We are currently investigating an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.

May <var data-var='date'>21</var>, <var data-var='time'>21:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>17:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>09:38</var> PDT Scheduled - Zoom will perform service maintenance at Frankfurt(FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.

Network Maintenance in Frankfurt Data Center: May 21, 2026

May <var data-var='date'>21</var>, <var data-var='time'>18:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>16:08</var> PDT Scheduled - Zoom will perform service maintenance at AMS Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Network Maintenance in AMS Datacenter 5/21/2026

May <var data-var='date'>21</var>, <var data-var='time'>09:52</var> PDT Resolved - This incident has been resolved and the affected services have been restored. May <var data-var='date'>21</var>, <var data-var='time'>09:40</var> PDT Monitoring - On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced inbound and outbound calls drop with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.

Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.

May <var data-var='date'>21</var>, <var data-var='time'>01:49</var> PDT Resolved - This incident has been resolved and the affected services have been restored. May <var data-var='date'>21</var>, <var data-var='time'>01:38</var> PDT Monitoring - On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.

Service Degradation Affecting Zoom Contact Center SMS in US Region

May <var data-var='date'>20</var>, <var data-var='time'>21:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>17:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>09:33</var> PDT Scheduled - Zoom will perform service maintenance at Frankfurt(FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.

Network Maintenance in Frankfurt Data Center: May 20, 2026

May <var data-var='date'>20</var>, <var data-var='time'>18:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>15:48</var> PDT Scheduled - Zoom will perform service maintenance at AMS Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Network Maintenance in AMS Datacenter 5/20/2026

May <var data-var='date'>20</var>, <var data-var='time'>14:45</var> PDT Resolved - This incident has been resolved and the affected services have been restored. May <var data-var='date'>20</var>, <var data-var='time'>14:22</var> PDT Monitoring - We have successfully restored all affected services. We apologies for the service interruption and will be monitoring closely. May <var data-var='date'>20</var>, <var data-var='time'>14:13</var> PDT Update - We have successfully identified the root cause affecting multiple services in the North America region. Several services have restored and we are actively investigating restoration for the remaining services. Thank you for your patience. May <var data-var='date'>20</var>, <var data-var='time'>14:06</var> PDT Identified - We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>20</var>, <var data-var='time'>14:01</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>20</var>, <var data-var='time'>14:00</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>20</var>, <var data-var='time'>13:58</var> PDT Investigating - We are continuing to investigate this issue. May <var data-var='date'>20</var>, <var data-var='time'>13:54</var> PDT Identified - We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>20</var>, <var data-var='time'>13:42</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>20</var>, <var data-var='time'>13:33</var> PDT Investigating - We are currently investigating a service degradation with multiple services in the North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Service Degradation affecting multiple Services in the North America region

May <var data-var='date'>19</var>, <var data-var='time'>21:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>19</var>, <var data-var='time'>17:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>09:26</var> PDT Scheduled - Zoom will perform service maintenance at Frankfurt(FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.

Network Maintenance in Frankfurt Data Center: May 19, 2026

May <var data-var='date'>19</var>, <var data-var='time'>18:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>19</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>15:36</var> PDT Scheduled - Zoom will perform service maintenance at AMS Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Network Maintenance in AMS Datacenter: 5/19/2026

May <var data-var='date'>18</var>, <var data-var='time'>18:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>18</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>09:20</var> PDT Scheduled - Zoom will perform service maintenance at Frankfurt(FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.

Network Maintenance in Frankfurt Data Center: May 18, 2026

May <var data-var='date'>23</var>, <var data-var='time'>00:10</var> PDT Update - The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. May <var data-var='date'>21</var>, <var data-var='time'>23:09</var> PDT Monitoring - The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. May <var data-var='date'>21</var>, <var data-var='time'>22:42</var> PDT Update - Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>21</var>, <var data-var='time'>09:59</var> PDT Update - Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>20</var>, <var data-var='time'>21:59</var> PDT Update - Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>20</var>, <var data-var='time'>14:05</var> PDT Update - Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>20</var>, <var data-var='time'>04:38</var> PDT Update - Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>19</var>, <var data-var='time'>20:11</var> PDT Update - Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>19</var>, <var data-var='time'>12:04</var> PDT Update - Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>19</var>, <var data-var='time'>03:55</var> PDT Update - Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>18</var>, <var data-var='time'>19:54</var> PDT Identified - We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>18</var>, <var data-var='time'>17:39</var> PDT Update - The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>18</var>, <var data-var='time'>11:08</var> PDT Investigating - We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Service Degradation Affecting Web Zoom Mail and Web Calendar Services.

May <var data-var='date'>17</var>, <var data-var='time'>08:30</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>16</var>, <var data-var='time'>00:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 1</var>, <var data-var='time'>13:43</var> PDT Scheduled - We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance window.

Zoom Support Maintenance

May <var data-var='date'>17</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>16</var>, <var data-var='time'>17:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>16:52</var> PDT Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes improved emergency location management with shared ELIN support and enhanced search capabilities. There is no operational impact. All services will be available during this scheduled update. For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 5/17/2026 8:00AM - 10:00AM PDT (05/18/2026 00:00 - 2:00 JST)

Zoom Phone Update: 5/17/2026 (No Operational Impact)

May <var data-var='date'>17</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>16</var>, <var data-var='time'>17:01</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>11</var>, <var data-var='time'>08:39</var> PDT Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes multiple timezone display on the schedules page. There is no operational impact. All services will be available during this scheduled update.

Zoom Workforce Management Update: May 17, 2026 (No Operational Impact)

May <var data-var='date'>17</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>15</var>, <var data-var='time'>17:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>10:19</var> PDT Scheduled - We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time. Eastern Time (EDT): May 15, 08:00 PM – May 17, 05:00 AM Pacific Time (PDT): May 15, 05:00 PM – May 17, 02:00 AM UTC: May 16, 12:00 AM – May 17, 09:00 AM

Zoom Audio Conference Infrastructure Upgrade (SJC - San Jose)

May <var data-var='date'>17</var>, <var data-var='time'>01:39</var> PDT Resolved - This incident has been resolved and the affected services have been restored. May <var data-var='date'>17</var>, <var data-var='time'>01:27</var> PDT Monitoring - The service degradation affecting Web mail has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. May <var data-var='date'>17</var>, <var data-var='time'>00:00</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>16</var>, <var data-var='time'>16:03</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>16</var>, <var data-var='time'>08:03</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>16</var>, <var data-var='time'>00:04</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>15</var>, <var data-var='time'>15:59</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>15</var>, <var data-var='time'>04:58</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>14</var>, <var data-var='time'>20:08</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>14</var>, <var data-var='time'>12:00</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>14</var>, <var data-var='time'>03:54</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>13</var>, <var data-var='time'>19:55</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>13</var>, <var data-var='time'>10:56</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>13</var>, <var data-var='time'>02:18</var> PDT Update - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>12</var>, <var data-var='time'>22:02</var> PDT Update - We have fixed the issue where a subset of users may have experienced issues with Web calendar. We continue to work on the fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>12</var>, <var data-var='time'>20:54</var> PDT Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>12</var>, <var data-var='time'>19:54</var> PDT Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>12</var>, <var data-var='time'>18:54</var> PDT Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue. May <var data-var='date'>12</var>, <var data-var='time'>17:53</var> PDT Identified - We have successfully identified the root cause affecting a subset of users in Web Mail and Calendar. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>12</var>, <var data-var='time'>16:01</var> PDT Investigating - We are currently investigating a service degradation with a subset of users in Web Mail and Calendar. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Service Degradation Affecting a Subset of Users in Web Mail and Calendar

May <var data-var='date'>17</var>, <var data-var='time'>00:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>16</var>, <var data-var='time'>23:59</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>16</var>, <var data-var='time'>14:13</var> PDT Scheduled - The following IPv4 subnets will be removed from the Zoom Meeting, Zoom Contact Center, and Cloud Room Connector services. These IPv4 ranges no longer host resources and will be removed from Zoom’s inventory starting no earlier than 30 days from the posting of this notice. Due to this, we recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation.  Removed Zoom Meeting and Webinar IP ranges: 4.34.125.128/25 4.35.64.128/25 8.5.128.0/23 50.239.202.0/23 50.239.204.0/24 64.125.62.0/24 65.39.152.0/24 69.174.57.0/24 120.29.148.0/24 165.254.88.0/23 202.177.207.128/27 204.141.28.0/22 207.226.132.0/24 209.9.211.0/24 209.9.215.0/24 213.19.144.0/24 213.19.153.0/24 213.244.140.0/24 Removed Zoom Phone IP ranges: 65.39.152.0/24 69.174.57.0/24 120.29.148.0/24 204.141.28.0/22 207.226.132.0/24 209.9.211.0/24 209.9.215.0/24 213.19.144.0/24 213.19.153.0/24 213.244.140.0/24 Removed Zoom Contact Center IP ranges: 50.239.204.0/24 204.141.28.0/22 207.226.132.0/24 Removed Cloud Room Connector IP ranges: 4.34.125.128/25 4.35.64.128/25 8.5.128.0/23 50.239.202.0/23 50.239.204.0/24 64.125.62.0/24 65.39.152.0/24 69.174.57.0/24 120.29.148.0/24 165.254.88.0/23 202.177.207.128/27 204.141.28.0/22 207.226.132.0/24 209.9.211.0/24 209.9.215.0/24 213.19.144.0/24 213.19.153.0/24 213.244.140.0/24 In addition, the Firewall rules for the Zoom table have been updated with additional domains necessary for logging into Zoom. The additional domains are as follows: cdn.cookielaw.org googletagmanager.com  gstatic.com  googleapis.com *.hcaptcha.com For a complete list, please see:  https://assets.zoom.us/docs/ipranges/Zoom.txt https://assets.zoom.us/docs/ipranges/ZoomMeetings.txt https://assets.zoom.us/docs/ipranges/ZoomCC.txt https://assets.zoom.us/docs/ipranges/ZoomPhone.txt https://assets.zoom.us/docs/ipranges/ZoomCRC.txt A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548 In addition, a complete list of Zoom data centers can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067446

May <var data-var='date'>16</var>, <var data-var='time'>09:03</var> PDT Resolved - This incident has been resolved and the affected services have been restored. May <var data-var='date'>16</var>, <var data-var='time'>08:52</var> PDT Monitoring - A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. May <var data-var='date'>16</var>, <var data-var='time'>07:28</var> PDT Identified - We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience. May <var data-var='date'>16</var>, <var data-var='time'>07:24</var> PDT Investigating - We are currently investigating a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.

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Zoom FileServer Release: May, 2026 (No Operational Impact)

Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region

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Zoom Services, Components and Regions

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Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026)

Announcing IP Address Changes (No Operational Impact)

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Network Maintenance in Hyderabad Datacenter: May 23, 2026

Zoom FileServer Release: May, 2026 (No Operational Impact)

Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region

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Is Zoom down?

Zoom status is UP

Lastest published events

Zoom FileServer Release: May, 2026 (No Operational Impact)

Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region

Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.

Zoom Services, Components and Regions

Recent Zoom events

Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026)

Announcing IP Address Changes (No Operational Impact)

Zoom Chat Update

Network Maintenance in Hyderabad Datacenter: May 23, 2026

Zoom FileServer Release: May, 2026 (No Operational Impact)

Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!