THIS IS A SCHEDULED EVENT Apr <var data-var='date'>16</var>, <var data-var='time'>15:30</var> - <var data-var='time'>21:30</var> PDTApr <var data-var='date'>10</var>, <var data-var='time'>04:29</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on EURO01 as part of our infrastructure enhancements. Schedule: Start Time: 16th April 2026, 22:30 UTC End Time: 17th April 2026, 04:30 UTC Impact: During this window, customers hosted on EURO01 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

EURO01 POD Maintenance

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>14</var>, <var data-var='time'>07:30</var> - <var data-var='time'>12:30</var> PDTApr <var data-var='date'> 8</var>, <var data-var='time'>00:23</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on ASIA11 as part of our infrastructure enhancements. Schedule: Start Time: 14th April 2026, 14:30 UTC End Time: 14th April 2026, 19:30 UTC Impact: During this window, customers hosted on ASIA11 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti

ASIA11 POD Migration

Apr <var data-var='date'> 9</var>, <var data-var='time'>23:38</var> PDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 7</var>, <var data-var='time'>21:11</var> PDT Verifying - Verification is currently underway for the maintenance items.Apr <var data-var='date'> 7</var>, <var data-var='time'>15:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 5</var>, <var data-var='time'>21:51</var> PDT Scheduled - Summary We will be performing a planned maintenance activity for all the customers hosted on EMEA03 as part of our infrastructure enhancements. Schedule: Start Time: 7th April 2026, 22:30 UTC End Time: 8th April 2026, 04:30 UTC Impact: During this window, customers hosted on EMEA03 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

EMEA03 POD Maintenance

Apr <var data-var='date'>10</var>, <var data-var='time'>02:47</var> PDT Verifying - Verification is currently underway for the maintenance items.Apr <var data-var='date'> 9</var>, <var data-var='time'>22:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 5</var>, <var data-var='time'>21:41</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on AMRS05 as part of our infrastructure enhancements. Schedule: Start Time: 9th April 2026, 22:30 PDT End Time: 10th April 2026, 3:30 PDT Impact: During this window, customers hosted on AMRS05 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

AMRS05 POD Maintenance

Apr <var data-var='date'> 6</var>, <var data-var='time'>04:14</var> PDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 6</var>, <var data-var='time'>03:23</var> PDT Verifying - Verification is currently underway for the maintenance items.Apr <var data-var='date'> 5</var>, <var data-var='time'>22:45</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 5</var>, <var data-var='time'>22:30</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on AMRS12 as part of our infrastructure enhancements. Schedule: Start Time: 5th April 2026, 22:30 PDT End Time: 6th April 2026, 3:30 PDT Impact: During this window, customers hosted on AMRS12 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

AMRS12 POD Maintenance

Apr <var data-var='date'> 4</var>, <var data-var='time'>03:50</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'> 2</var>, <var data-var='time'>04:55</var> PDT Identified - We are facing an issue with the replication of the user notes data to the reporting systems. This data will be stale by a day at this point. Our team is working on restoring replication for the rest of the data to ensure all other reports work correctly. We regret the inconvenience it may cause.

Data Refresh Issue for User Notes Reports in Analytics

Apr <var data-var='date'> 1</var>, <var data-var='time'>18:41</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>18:30</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 1</var>, <var data-var='time'>18:09</var> PDT Investigating - We are currently investigating an issue of intermittent slowness on AMRS01.

Intermittent slowness in certain workflows on AMRS01

Apr <var data-var='date'> 1</var>, <var data-var='time'>09:40</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>08:22</var> PDT Monitoring - The slowness is resolved now. We're continuing to monitor the situation.Apr <var data-var='date'> 1</var>, <var data-var='time'>07:36</var> PDT Investigating - We are observing intermittent slowness in some workflows for the customers hosted on AMRS05. Our engineers are actively looking into this to identify and mitigate.

Slowness in certain workflows on AMRS05

Apr <var data-var='date'> 1</var>, <var data-var='time'>02:39</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>11</var>, <var data-var='time'>01:05</var> PDT Update - A fix has been implemented, and the reports functionality is restored. we are monitoring the results.Mar <var data-var='date'>11</var>, <var data-var='time'>00:53</var> PDT Update - While most of the application components are working fine, we are observing some issues with the reports functionality. Our team is working on a fix to restore it.Mar <var data-var='date'> 5</var>, <var data-var='time'>01:07</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 4</var>, <var data-var='time'>10:32</var> PST Update - We continue to work on restoring all affected services. Further updates will be shared as soon as new information becomes available or once a fix has been implemented. Thank you for your patience and understanding.Mar <var data-var='date'> 4</var>, <var data-var='time'>07:24</var> PST Update - We continue to work on restoring all affected services. Further updates will be shared as soon as new information becomes available or once a fix has been implemented. Thank you for your patience and understanding. For the latest updates from the cloud provider, please refer to the status page: https://health.aws.amazon.com/health/statusMar <var data-var='date'> 4</var>, <var data-var='time'>01:02</var> PST Update - We continue to work on restoring all affected services. Further updates will be shared as soon as new information becomes available or once a fix has been implemented. Thank you for your patience and understanding. For the latest updates from the cloud provider, please refer to the status page: https://health.aws.amazon.com/health/statusMar <var data-var='date'> 3</var>, <var data-var='time'>22:04</var> PST Update - We continue to work on restoring all affected services. Further updates will be shared as soon as new information becomes available or once a fix has been implemented. Thank you for your patience and understanding. For the latest updates from the cloud provider, please refer to the status page: https://health.aws.amazon.com/health/statusMar <var data-var='date'> 3</var>, <var data-var='time'>19:34</var> PST Update - Few EC2 instances are responding intermittently, while Redis, DynamoDB, and DocumentDB are returning 504 errors. These services are critical for the Zenoti application to function normally. Our team is actively working to restore all affected services. We will share further updates as soon as we receive new information or once a fix has been implemented. Thank you for your patience and understanding. Link to the Cloud provider status page is: https://health.aws.amazon.com/health/statusMar <var data-var='date'> 3</var>, <var data-var='time'>10:59</var> PST Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding. Link to the Cloud provider status page is: https://health.aws.amazon.com/health/statusMar <var data-var='date'> 3</var>, <var data-var='time'>05:27</var> PST Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding. We will provide another update by March 3 at 10:00 AM PST Link to the Cloud provider status page is: https://health.aws.amazon.com/health/statusMar <var data-var='date'> 3</var>, <var data-var='time'>04:51</var> PST Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding. Link to the Cloud provider status page is: https://health.aws.amazon.com/health/statusMar <var data-var='date'> 3</var>, <var data-var='time'>00:56</var> PST Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding. Link to the Cloud provider status page is: https://health.aws.amazon.com/health/statusMar <var data-var='date'> 2</var>, <var data-var='time'>20:44</var> PST Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding. Link to the Cloud provider status page is: https://health.aws.amazon.com/health/statusMar <var data-var='date'> 2</var>, <var data-var='time'>15:14</var> PST Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.Mar <var data-var='date'> 2</var>, <var data-var='time'>10:07</var> PST Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.Mar <var data-var='date'> 2</var>, <var data-var='time'>09:13</var> PST Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.Mar <var data-var='date'> 2</var>, <var data-var='time'>07:46</var> PST Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.Mar <var data-var='date'> 2</var>, <var data-var='time'>05:59</var> PST Update - We continue to wait for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.Mar <var data-var='date'> 2</var>, <var data-var='time'>03:45</var> PST Update - We are currently waiting for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.Mar <var data-var='date'> 2</var>, <var data-var='time'>01:45</var> PST Update - We are currently waiting for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.Mar <var data-var='date'> 2</var>, <var data-var='time'>00:51</var> PST Update - We are currently experiencing application accessibility issues with the evolving power situation in the region where the cloud provider (AWS) data center is hosted. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.Mar <var data-var='date'> 1</var>, <var data-var='time'>21:54</var> PST Update - We are currently waiting for a fix from the Cloud provider (AWS) and are staying in close contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.Mar <var data-var='date'> 1</var>, <var data-var='time'>08:39</var> PST Identified - All the services other than reports are up and running fine. Few Core and Analytics reports for MIDE01 POD might be stale. We have been working with our cloud service provider (AWS) to resolve the same. Thanks for your patience and apologies for the inconvenience.Mar <var data-var='date'> 1</var>, <var data-var='time'>08:23</var> PST Investigating - We are currently experiencing an issue with the Core and Analytics reports for MIDE01 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

MIDE01- Login Issues

Mar <var data-var='date'>30</var>, <var data-var='time'>03:07</var> PDT Completed - AMRS10 Maintenance is cancelled for April 2ndMar <var data-var='date'>27</var>, <var data-var='time'>00:22</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on AMRS10 as part of our infrastructure enhancements. Schedule: Start Time: 1st April 2026, 22:30 PDT End Time: 2nd April 2026, 3:30 PDT Impact: During this window, customers hosted on AMRS10 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

AMRS10 POD Maintenance CANCELLED

Mar <var data-var='date'>27</var>, <var data-var='time'>03:30</var> PDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>26</var>, <var data-var='time'>22:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>25</var>, <var data-var='time'>09:18</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on AMRS01 as part of our infrastructure enhancements. Schedule: Start Time: 26th March 2026, 22:30 PDT End Time: 27th March 2026, 3:30 PDT Impact: During this window, customers hosted on AMRS01 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

AMRS01 POD Maintenance

Mar <var data-var='date'>26</var>, <var data-var='time'>06:16</var> PDT Completed - This is to inform you that AMRS10 maintenance is called off from March31st considering all the factors. We will reschedule it and publish a revised date for this podMar <var data-var='date'>25</var>, <var data-var='time'>09:34</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on AMRS10 as part of our infrastructure enhancements. Schedule: Start Time: 30th March 2026, 22:30 PDT End Time: 31st March 2026, 3:30 PDT Impact: During this window, customers hosted on AMRS10 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

CANCELLED - AMRS10 POD Maintenance

Mar <var data-var='date'>25</var>, <var data-var='time'>09:16</var> PDT Completed - This Maintenance activity is rescheduled to April 08 .Mar <var data-var='date'>20</var>, <var data-var='time'>03:10</var> PDT Scheduled - We will be performing a planned maintenance activity for all the customers hosted on EMEA03 as part of our infrastructure enhancements. Schedule: Start Time: 26th March 2026, 22:30 UTC End Time: 27th March 2026, 04:30 UTC Impact: During this window, customers hosted on EMEA03 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

Mar <var data-var='date'>24</var>, <var data-var='time'>22:58</var> PDT Completed - CANCELLED : Due to unforseen circumstances, we had to cancel this maintenance. Further communication on the next date will be communicated accordingly.Mar <var data-var='date'>24</var>, <var data-var='time'>22:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>20</var>, <var data-var='time'>02:57</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on AMRS01 as part of our infrastructure enhancements. Schedule: Start Time: 24th March 2026, 22:30 PDT End Time: 25th March 2026, 3:30 PDT Impact: During this window, customers hosted on AMRS01 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

CANCELLED - AMRS01 POD Maintenance

Mar <var data-var='date'>23</var>, <var data-var='time'>10:04</var> PDT Resolved - This incident has been resolved. All the Core and Analytics reports are reflecting latest data.Mar <var data-var='date'>22</var>, <var data-var='time'>04:38</var> PDT Update - Replication latency has been resolved, with data replication now fully operational. However, a specific table issue persists, which may cause temporary discrepancies in Core and Analytics reports. Our team has identified the root cause and is actively implementing a fix, with resolution expected within 24 hours; we will provide updates as more information becomes available. All other services are operating normally. Thank you for your patience.Mar <var data-var='date'>21</var>, <var data-var='time'>10:57</var> PDT Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>21</var>, <var data-var='time'>04:34</var> PDT Investigating - We are currently experiencing a latency in the data replication for our Core and Analytics reports. This is delaying the update of the data in the reports for the customers hosted on AMRS13. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

AMRS13 - Delay in data refresh for core and analytics reports

Mar <var data-var='date'>23</var>, <var data-var='time'>06:10</var> PDT Completed - The issue with the webstores is also resolved now. All the operations are back to normal.Mar <var data-var='date'>23</var>, <var data-var='time'>05:32</var> PDT Update - We have identified an issue with some of the webstore's not loading post the maintenance activity. Our team is actively working on resolving this. We'll provide another update once the issue is fixed.Mar <var data-var='date'>23</var>, <var data-var='time'>04:00</var> PDT Verifying - Verification is currently underway for the maintenance items.Mar <var data-var='date'>22</var>, <var data-var='time'>22:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>17</var>, <var data-var='time'>05:48</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on AMRS13 as part of our infrastructure enhancements. Schedule: Start Time: 22nd March 2026, 22:30 PDT End Time: 23rd March 2026, 3:30 PDT Impact: During this window, customers hosted on AMRS13 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

AMRS13 POD Maintenance

Mar <var data-var='date'>22</var>, <var data-var='time'>23:12</var> PDT Resolved - All services have been fully restored. Core reports and analytics are now displaying the latest data, and response times are back to normal. We appreciate your patience throughout this recovery. If you notice any lingering issues, please reach out to our support team.Mar <var data-var='date'>22</var>, <var data-var='time'>04:43</var> PDT Update - Core reports are now showing the latest data. Analytics dashboards may still display stale data as the recovery process continues. Our team is working to restore full data freshness across all analytics. We'll provide another update once analytics are fully up to date. Thank you for your continued patience.Mar <var data-var='date'>21</var>, <var data-var='time'>00:47</var> PDT Monitoring - Primary services have been restored and are operational. Users may experience slower than usual response times as full recovery is underway. Additionally, some reports and analytics may display stale data until the recovery process is complete. Our team is actively working to bring all systems to full capacity. We'll provide another update once everything is fully restored. Thank you for your patience.Mar <var data-var='date'>20</var>, <var data-var='time'>22:10</var> PDT Update - We are continuing to investigate this issue.Mar <var data-var='date'>20</var>, <var data-var='time'>21:31</var> PDT Update - We are continuing to investigate this issue.Mar <var data-var='date'>20</var>, <var data-var='time'>20:21</var> PDT Investigating - We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA12, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

Zenoti Application Outage -ASIA12

Mar <var data-var='date'>22</var>, <var data-var='time'>18:37</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>22</var>, <var data-var='time'>16:34</var> PDT Monitoring - We have deployed a fix to the issue and the application is working now. Our team is monitoring the situation closely.Mar <var data-var='date'>22</var>, <var data-var='time'>15:34</var> PDT Update - We are continuing to investigate this issue.Mar <var data-var='date'>22</var>, <var data-var='time'>14:30</var> PDT Investigating - We are seeing intermittent issues for customers hosted on Zenoti-AMRS02, Zenoti-AMRS09 and Zenoti-AMRS14. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

Intermittent issues in Zenoti Application

Mar <var data-var='date'>20</var>, <var data-var='time'>06:23</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>20</var>, <var data-var='time'>06:09</var> PDT Monitoring - The issue has been fixed now and the team is monitoring the system for stability.Mar <var data-var='date'>20</var>, <var data-var='time'>05:59</var> PDT Investigating - We are investigating an issue with the Guest Search functionality of the application which may be causing the guest search to not respond intermittently. All the other Zenoti application functions are working fine at this moment. Our teams are actively working on identifying the problem.

Intermittent Guest Search Issues

Mar <var data-var='date'>19</var>, <var data-var='time'>07:09</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>19</var>, <var data-var='time'>07:00</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>19</var>, <var data-var='time'>06:23</var> PDT Investigating - We are observing a higher-than-normal response time on our monitoring systems for Zenoti-EURO01, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

Zenoti Application Slowness- EURO01

Mar <var data-var='date'>17</var>, <var data-var='time'>04:51</var> PDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>17</var>, <var data-var='time'>03:27</var> PDT Verifying - Verification is currently underway for the maintenance items.Mar <var data-var='date'>16</var>, <var data-var='time'>22:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>11</var>, <var data-var='time'>05:09</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on AMRS09 as part of our infrastructure enhancements. Schedule: Start Time: 16th March 2026, 22:30 PDT End Time: 17th March 2026, 3:30 PDT Impact: During this window, customers hosted on AMRS09 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

AMRS09 POD Maintenance

Mar <var data-var='date'>14</var>, <var data-var='time'>10:37</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'>14</var>, <var data-var='time'>10:22</var> PDT Monitoring - The system has been stable and working fine since 9:40 a.m. PST and we are monitoring the results.Mar <var data-var='date'>14</var>, <var data-var='time'>09:56</var> PDT Update - We are continuing to investigate the cause and will provide an update as soon as possible. Thank you for your patience.Mar <var data-var='date'>14</var>, <var data-var='time'>09:22</var> PDT Investigating - We are observing a higher-than-normal response time on our monitoring systems for AMRS11, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

Zenoti Application Slowness - AMRS11

Mar <var data-var='date'>13</var>, <var data-var='time'>06:48</var> PDT Resolved - The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.Mar <var data-var='date'>13</var>, <var data-var='time'>06:44</var> PDT Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if neededMar <var data-var='date'>13</var>, <var data-var='time'>06:31</var> PDT Identified - The issue has been identified, and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.Mar <var data-var='date'>13</var>, <var data-var='time'>05:55</var> PDT Investigating - We are observing a higher-than-normal response time on our monitoring systems for AMRS22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

Zenoti Application Slowness - AMRS22

Mar <var data-var='date'>12</var>, <var data-var='time'>04:24</var> PDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>11</var>, <var data-var='time'>22:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 8</var>, <var data-var='time'>21:10</var> PDT Scheduled - Summary: We will be performing a planned maintenance activity for all the customers hosted on AMRS14 as part of our infrastructure enhancements. Schedule: Start Time: 11th March 2026, 22:30 PDT End Time: 12th March 2026, 3:30 PDT Impact: During this window, customers hosted on AMRS14 will not be able to access the application. Next Steps: A reminder communication will be shared with all impacted customers ahead of the migration. This status page will be updated regularly with progress during the maintenance window. Post maintenance, you may need to change the bookmarks to Zenoti application, if you have any.

AMRS14 POD Maintenance

Mar <var data-var='date'> 9</var>, <var data-var='time'>13:11</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'> 9</var>, <var data-var='time'>13:00</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 9</var>, <var data-var='time'>12:43</var> PDT Identified - The issue has been identified, and a fix has been implemented. We're seeing recovery of the application.Mar <var data-var='date'> 9</var>, <var data-var='time'>12:10</var> PDT Update - We are continuing to investigate this issue.Mar <var data-var='date'> 9</var>, <var data-var='time'>11:30</var> PDT Investigating - We are seeing reports on login related issues on AMRS02. Our team is actively looking into this issue.

Is Zenoti down?

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ASIA11 POD Migration

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Is Zenoti down?

Zenoti status is UP

Lastest published events

EMEA03 POD Maintenance

AMRS05 POD Maintenance

AMRS12 POD Maintenance

Zenoti Services, Components and Regions

Recent Zenoti events

EURO01 POD Maintenance

ASIA11 POD Migration

EMEA03 POD Maintenance

AMRS05 POD Maintenance

AMRS12 POD Maintenance

Data Refresh Issue for User Notes Reports in Analytics

Get your FREE account now,5 monitors included!

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5 monitors included!