Oct <var data-var='date'> 8</var>, <var data-var='time'>05:57</var> PDT Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. Oct <var data-var='date'> 8</var>, <var data-var='time'>05:47</var> PDT Monitoring - The issue with our cloud provider is mitigated and Zenoti application is now working as expected. All the components are working fine now. Our teams are internally verifying the application to ensure things are back to normal. Thanks for your patience and apologies for the inconvenience. Oct <var data-var='date'> 8</var>, <var data-var='time'>04:58</var> PDT Investigating - We are observing a higher-than-normal response time on our monitoring systems for Zenoti-StageEU, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

Zenoti Application Outage - StageEU

Oct <var data-var='date'> 5</var>, <var data-var='time'>10:09</var> PDT Resolved - The Zenoti application was unavailable for about 5 minutes (9:10 AM - 9:15 AM PDT) due an issue from the cloud service provider side. All systems are functioning normally since 9:15 AM PDT and no further issues have been observed. We are sorry for any inconvenience this may have caused.

Zenoti Application was unavailable for brief period of time - AMRS04

Sep <var data-var='date'>29</var>, <var data-var='time'>07:59</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>06:36</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>29</var>, <var data-var='time'>06:23</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>29</var>, <var data-var='time'>06:06</var> PDT Investigating - We are observing slowness when accessing the Zenoti application for some customers hosted on ASIA22. We are investigating the cause and will provide an update as soon as possible.

Zenoti Application Slowness - ASIA22

Sep <var data-var='date'>29</var>, <var data-var='time'>00:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>25</var>, <var data-var='time'>23:44</var> PDT Update - Please note that this maintenance has been moved to start from 09/26/2026 and should complete by 09/29/2026 now. Sep <var data-var='date'>24</var>, <var data-var='time'>00:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>23</var>, <var data-var='time'>23:56</var> PDT Scheduled - Zenoti University is getting a major upgrade designed to make learning easier and more personalized and we need a brief maintenance window to make it happen. The platform will be unavailable for the next 48 hours. In-progress course completion data will be reset as part of this transition. Your past completions are safe. Any courses already completed are recorded on our end. Email us at university@zenoti.com and we'll share those records with you. What's new: - Your training data, at your fingertips: Learners can view their own completion history directly on the platform - Manager visibility: Team managers can track their team's training progress in one place - Custom content: Add your own training content for your employees, tailored to your business - Instructor-led training: Access live, instructor-led sessions from the same platform - And much more: A cleaner, more intuitive experience throughout We can't wait for you to experience the new Zenoti University — more updates coming soon. If you have any questions, please reach out to us at university@zenoti.com.

Zenoti University Upgrade

Sep <var data-var='date'>28</var>, <var data-var='time'>03:42</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>28</var>, <var data-var='time'>03:19</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>28</var>, <var data-var='time'>03:03</var> PDT Investigating - We are observing slowness when accessing the Zenoti application for some customers hosted on EURO01. We are investigating the cause and will provide an update as soon as possible.

Zenoti Application Slowness - EURO01

Sep <var data-var='date'>22</var>, <var data-var='time'>14:29</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>22</var>, <var data-var='time'>14:20</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>22</var>, <var data-var='time'>13:51</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>22</var>, <var data-var='time'>12:49</var> PDT Investigating - We are investigating reports of degraded performance affecting customers hosted in AMRS11 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

Slowness in Zenoti Applications - AMRS11

Sep <var data-var='date'>22</var>, <var data-var='time'>12:35</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>22</var>, <var data-var='time'>11:32</var> PDT Monitoring - The issue has been resolved and data is now reflecting correctly in the core and analytics reports. We are continuing to monitor the system closely to ensure stability. Thank you for your patience. Sep <var data-var='date'>22</var>, <var data-var='time'>08:46</var> PDT Update - We are continuing to investigate this issue. We will provide updates as more information becomes available. Thank you for your patience. Sep <var data-var='date'>22</var>, <var data-var='time'>07:13</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>22</var>, <var data-var='time'>06:15</var> PDT Investigating - We are currently experiencing an issue affecting core and analytics reports on the EURO01 pod, caused by an outage on our cloud provider's side. All other application functionalities remain unaffected and are operating normally. Our team is actively engaged with the cloud provider to resolve this at the earliest. We will provide updates as more information becomes available. Thank you for your patience.

EURO01 - Issue with data refresh for core and analytics reports

Sep <var data-var='date'>19</var>, <var data-var='time'>15:51</var> PDT Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. Sep <var data-var='date'>19</var>, <var data-var='time'>15:23</var> PDT Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed. Sep <var data-var='date'>19</var>, <var data-var='time'>15:20</var> PDT Identified - The issue has been identified and we are working on a fix for this. Thank you for your patience. Sep <var data-var='date'>19</var>, <var data-var='time'>15:15</var> PDT Investigating - We are investigating reports of application unavailability affecting customers hosted in AMRS19 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

Intermittent issues in Zenoti Application - AMRS19

Sep <var data-var='date'>18</var>, <var data-var='time'>07:52</var> PDT Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. Sep <var data-var='date'>18</var>, <var data-var='time'>07:43</var> PDT Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed. Sep <var data-var='date'>18</var>, <var data-var='time'>07:36</var> PDT Identified - The issue has been identified and we are working on a fix for this. Thank you for your patience. Sep <var data-var='date'>18</var>, <var data-var='time'>07:16</var> PDT Investigating - We are investigating reports of degraded performance affecting customers hosted in AMRS21 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

Intermittent issues in Zenoti Application - AMRS21

Sep <var data-var='date'>18</var>, <var data-var='time'>01:02</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>18</var>, <var data-var='time'>00:57</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>18</var>, <var data-var='time'>00:46</var> PDT Identified - The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience. Sep <var data-var='date'>18</var>, <var data-var='time'>00:35</var> PDT Investigating - We are currently experiencing an issue with our Analytics Service (analytics.zenoti.com). We will send an additional update as soon as we resolve this issue.

Analytics Service Degradation

Sep <var data-var='date'>16</var>, <var data-var='time'>04:38</var> PDT Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. Sep <var data-var='date'>16</var>, <var data-var='time'>03:58</var> PDT Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed. Sep <var data-var='date'>16</var>, <var data-var='time'>03:53</var> PDT Identified - The issue has been identified and team is working on a fix. We will share further updates as soon as more information becomes available. Sep <var data-var='date'>16</var>, <var data-var='time'>03:49</var> PDT Investigating - We are investigating reports of application unavailability affecting customers hosted in ASIA02 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

Intermittent issues in Zenoti Application - ASIA02

Sep <var data-var='date'>15</var>, <var data-var='time'>19:45</var> PDT Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. Sep <var data-var='date'>15</var>, <var data-var='time'>19:18</var> PDT Monitoring - A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed. Sep <var data-var='date'>15</var>, <var data-var='time'>19:02</var> PDT Investigating - We are observing intermittent slowness when accessing the Zenoti application for customers hosted on ASIA11. We are investigating the cause and will provide an update as soon as possible.

Zenoti Application Slowness - ASIA11

Sep <var data-var='date'>14</var>, <var data-var='time'>13:12</var> PDT Resolved - The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience. Sep <var data-var='date'>14</var>, <var data-var='time'>12:35</var> PDT Monitoring - A fix has been implemented and service is now operating as expected. We will continue to monitor performance closely and provide updates if needed. Sep <var data-var='date'>14</var>, <var data-var='time'>12:28</var> PDT Identified - The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience. Sep <var data-var='date'>14</var>, <var data-var='time'>12:27</var> PDT Investigating - We are currently experiencing an issue with our Analytics Service (analytics.zenoti.com). We will send an additional update as soon as we resolve this issue.

Sep <var data-var='date'>13</var>, <var data-var='time'>03:30</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>12</var>, <var data-var='time'>20:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>10</var>, <var data-var='time'>08:30</var> PDT Scheduled - We are upgrading the Analytics service on September 12th, 2026, from 8:30 PM PDT to September 13th 03:30 AM PDT. The following services will not be available during the maintenance window. + Analytics + Analytics Express + Analytics Plus Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed. Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade. We will keep you posted on the status at the start and completion of the upgrade.

Analytics Service Maintenance

Sep <var data-var='date'>12</var>, <var data-var='time'>04:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>12</var>, <var data-var='time'>02:41</var> PDT Verifying - Verification is currently underway for the maintenance items. Sep <var data-var='date'>11</var>, <var data-var='time'>23:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 8</var>, <var data-var='time'>22:20</var> PDT Scheduled - We are upgrading the Analytics service on September 11th, 2026, from 11:30 PM PDT to September 12th 04:00 AM PDT. The following services will not be available during the maintenance window. + Analytics + Analytics Express + Analytics Plus Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed. Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade.

Sep <var data-var='date'>11</var>, <var data-var='time'>21:49</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>10</var>, <var data-var='time'>02:30</var> PDT Update - We continue to investigate the issue. We will provide updates as more information becomes available. Sep <var data-var='date'> 9</var>, <var data-var='time'>11:45</var> PDT Investigating - We are currently experiencing intermittent failures affecting approximately 10% of outbound calls made through HyperConnect in the UK region, limited to one carrier. Our team is actively engaged with the carrier on a priority basis to resolve this. We will provide updates as more information becomes available.

Intermittent Outbound Call Failures – HyperConnect (UK Region)

Sep <var data-var='date'>11</var>, <var data-var='time'>10:55</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>11</var>, <var data-var='time'>10:17</var> PDT Update - We have received some confirmations from the field that the response time is better now. Our team is continuing to monitor the systems. Sep <var data-var='date'>11</var>, <var data-var='time'>09:21</var> PDT Monitoring - We have implemented a fix for the issue. We are monitoring the systems closely. Sep <var data-var='date'>11</var>, <var data-var='time'>07:52</var> PDT Investigating - We are observing a higher-than-normal response time on our monitoring systems for API services on AMRS09, which may be causing the application to respond slowly for few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.

Slowness for API Services - AMRS09

Sep <var data-var='date'>10</var>, <var data-var='time'>21:52</var> PDT Resolved - The issue was traced to certain Internet Service Providers (ISPs) in the region and was not related to our infrastructure or cloud services. All services are now operating normally. We appreciate your patience throughout this incident. Sep <var data-var='date'>10</var>, <var data-var='time'>11:09</var> PDT Update - Our Cloud service provider (Azure) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery. We are closely monitoring this and will continue to provide updates as they become available. Thank you for your patience. Sep <var data-var='date'>10</var>, <var data-var='time'>07:17</var> PDT Investigating - We are currently investigating intermittent connectivity issues affecting few customers connecting from the Netherlands. All other regions remain unaffected. Our team is actively investigating and we will provide updates as more information becomes available.

Intermittent Connectivity Issues – Netherlands Region

Sep <var data-var='date'>10</var>, <var data-var='time'>21:11</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>10</var>, <var data-var='time'>18:38</var> PDT Monitoring - The fix has been successfully rolled out across all regions. The Purchase Order Listing page is now functioning as expected. We apologize for the inconvenience and appreciate your patience. Sep <var data-var='date'>10</var>, <var data-var='time'>10:36</var> PDT Update - A fix has been implemented and the rollout is currently underway in a phased manner across all affected regions. This is expected to be completed within the next few hours. We will provide a final update once the rollout is complete. Thank you for your patience. Sep <var data-var='date'>10</var>, <var data-var='time'>02:32</var> PDT Identified - The issue has been identified, and our team has been actively working to resolve this and will provide updates as the situation develops. We apologize for any inconvenience and appreciate your patience. Sep <var data-var='date'>10</var>, <var data-var='time'>00:16</var> PDT Investigating - We are currently investigating an issue affecting "Purchase Order Listing" page for some customers. All other application functionality remains unaffected.

Issue with Purchase Order Listing page

Sep <var data-var='date'>10</var>, <var data-var='time'>05:01</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>10</var>, <var data-var='time'>04:46</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>10</var>, <var data-var='time'>03:44</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'> 9</var>, <var data-var='time'>23:16</var> PDT Investigating - We are currently experiencing an issue with the Analytics reports for AMRS22 POD. All other application workflows and core reports are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

Data refresh for Analytics Reports is impacted - AMRS22

Sep <var data-var='date'> 3</var>, <var data-var='time'>01:35</var> PDT Completed - This scheduled maintenance has been cancelled. A follow-up communication with the revised schedule will be shared. Sep <var data-var='date'> 1</var>, <var data-var='time'>22:23</var> PDT Scheduled - We are upgrading the Analytics service on September 5th, 2026, from 8:30 PM PDT to September 6th 03:30 AM PDT. The following services will not be available during the maintenance window. + Analytics + Analytics Express + Analytics Plus Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed. Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade. We will keep you posted on the status at the start and completion of the upgrade.

Sep <var data-var='date'> 3</var>, <var data-var='time'>01:34</var> PDT Completed - This scheduled maintenance has been cancelled. A follow-up communication with the revised schedule will be shared. Sep <var data-var='date'> 1</var>, <var data-var='time'>22:20</var> PDT Scheduled - We are upgrading the Analytics service on September 4th, 2026, from 11:30 PM PDT to September 5th 04:00 AM PDT. The following services will not be available during the maintenance window. + Analytics + Analytics Express + Analytics Plus Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed. Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade. We will keep you posted on the status at the start and completion of the upgrade.

Sep <var data-var='date'> 1</var>, <var data-var='time'>14:39</var> PDT Resolved - The incident has been resolved. The impacted services within Zenoti application have been stable and all systems are functioning normally. Thank you for your patience. Sep <var data-var='date'> 1</var>, <var data-var='time'>10:17</var> PDT Update - Our Cloud service provider (Azure) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery. We are closely monitoring this and will continue to provide updates as they become available. Thank you for your patience. Sep <var data-var='date'> 1</var>, <var data-var='time'>09:30</var> PDT Identified - We have identified an issue with our Azure cloud provider resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem and we will continue to share updates as we have them. Thank you for your patience. Sep <var data-var='date'> 1</var>, <var data-var='time'>09:08</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Sep <var data-var='date'> 1</var>, <var data-var='time'>08:36</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Sep <var data-var='date'> 1</var>, <var data-var='time'>08:00</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Sep <var data-var='date'> 1</var>, <var data-var='time'>07:21</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Sep <var data-var='date'> 1</var>, <var data-var='time'>06:55</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Sep <var data-var='date'> 1</var>, <var data-var='time'>06:26</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Sep <var data-var='date'> 1</var>, <var data-var='time'>05:58</var> PDT Investigating - We are investigating reports of intermittent issues affecting some customers hosted in the EURO01, AMRS18 and EMEA02 regions. Our teams have not been able to reproduce the issue internally and we are working directly with our cloud infrastructure provider to determine whether there is an underlying platform issue. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

Intermittent issues in Zenoti Application

Aug <var data-var='date'>31</var>, <var data-var='time'>19:07</var> PDT Resolved - The incident has been resolved. The impacted services within Zenoti application have been stable and all systems are functioning normally. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>12:38</var> PDT Monitoring - A fix has been implemented and all components are working fine now. Our teams are internally verifying the application to ensure things are back to normal. Thanks for your patience and apologies for the inconvenience. Aug <var data-var='date'>31</var>, <var data-var='time'>10:47</var> PDT Update - Our Cloud service provider (Azure) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery. We are closely monitoring this and will continue to provide updates as they become available. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>10:13</var> PDT Update - We are currently waiting for a fix from the Azure Cloud provider and are staying in contact with their support team to ensure this is resolved as quickly as possible. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding. Aug <var data-var='date'>31</var>, <var data-var='time'>09:39</var> PDT Identified - We have identified an issue with our Azure cloud provider resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem and we will continue to share updates as we have them. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>09:13</var> PDT Update - We are continuing to investigate this issue with our Azure Cloud partner and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>08:56</var> PDT Update - We are continuing to investigate this issue with our Azure Cloud partner and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>08:41</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>08:20</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>08:08</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>07:54</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>07:44</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>07:29</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>07:14</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>07:00</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>06:47</var> PDT Update - We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience. Aug <var data-var='date'>31</var>, <var data-var='time'>06:31</var> PDT Investigating - We are seeing intermittent issues for customers hosted on Zenoti-EURO01 and Zenoti-EMEA02. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.

Aug <var data-var='date'>25</var>, <var data-var='time'>03:30</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>25</var>, <var data-var='time'>01:39</var> PDT Verifying - Verification is currently underway for the maintenance items. Aug <var data-var='date'>24</var>, <var data-var='time'>22:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>22</var>, <var data-var='time'>22:29</var> PDT Scheduled - We are upgrading the Analytics service on August 24th, 2026, from 10:00 PM PDT to August 25th,2026 03:30 AM PDT. The following services will not be available during the maintenance window. + Analytics + Analytics Express + Analytics Plus Email subscriptions scheduled between the mentioned scheduled time will not be triggered and post the server refresh the same will be triggered, kindly expect a delay in subscriptions for the day. Data refresh on the Analytics Express reports may be delayed and the data will be stale till refresh is completed. Please avoid from publishing or updating Analytics Plus reports during the maintenance window as the changes will not be available after the upgrade. We will keep you posted on the status at the start and completion of the upgrade.

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Zenoti status is UP

Lastest published events

Zenoti Application Outage - StageEU

Zenoti Application was unavailable for brief period of time - AMRS04

Zenoti Application Slowness - ASIA22

Zenoti Services, Components and Regions

Recent Zenoti events

Zenoti Application Outage - StageEU

Zenoti Application was unavailable for brief period of time - AMRS04

Zenoti Application Slowness - ASIA22

Zenoti University Upgrade

Zenoti Application Slowness - EURO01

Slowness in Zenoti Applications - AMRS11