THIS IS A SCHEDULED EVENT Jun <var data-var='date'>8</var>, <var data-var='time'>22:00</var> CEST &nbsp;-&nbsp; Jun <var data-var='date'>9</var>, <var data-var='time'>01:00</var> CEST May <var data-var='date'>22</var>, <var data-var='time'>17:21</var> CEST Scheduled - Dear Users, As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting all our services. This maintenance will be carried out on 2026-06-08. Details of the intervention: - Date: On 2026-06-08 from 22:00 CEST to 2026-06-09 01:00 CEST (3 hours) - Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page. Here is the list of impacted services: - https://yousign.app/ (Yousign V3 - APP V3) - https://api.yousign.app/ (Yousign V3 - API V3) - https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox) - https://wallet.yousign.app/ (Yousign V3 - Wallet) We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.

[V3] Yousign V3 Maintenance

THIS IS A SCHEDULED EVENT Jun <var data-var='date'>1</var>, <var data-var='time'>22:00</var> - <var data-var='time'>23:00</var> CEST May <var data-var='date'>19</var>, <var data-var='time'>17:00</var> CEST Scheduled - Dear Users, As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting all our services. This maintenance will be carried out on 2026-06-01. Details of the intervention: - Date: On 2026-06-01 from 22:00 CEST to 23:00 CEST (1 hour) - Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page. Here is the list of impacted services: - https://yousign.app/ (Yousign V3 - APP V3) - https://api.yousign.app/ (Yousign V3 - API V3) - https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox) - https://wallet.yousign.app/ (Yousign V3 - Wallet) We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.

May <var data-var='date'>21</var>, <var data-var='time'>10:58</var> CEST Resolved - Processing times on Simple/Advanced Electronic Signature and Simple/Advanced eSeal started to recover at 10:51 AM CET and returned to normal at 10:57 AM CET. All operations are now processed with usual latency. Qualified Electronic Signature (QES) was not impacted at any point during the event. A post-event analysis is being conducted by our engineering teams to identify the root cause and prevent recurrence. Thank you for your patience. May <var data-var='date'>21</var>, <var data-var='time'>10:44</var> CEST Update - Since 10:00 AM CET, we are observing increased processing times on the following operations: - Simple Electronic Signature (SES) - Advanced Electronic Signature (AES) - Simple and Advanced eSeal Qualified Electronic Signature (QES) is not impacted and continues to operate normally. Operations are still being processed successfully, but with higher latency than usual. Our engineering teams are actively investigating the root cause and we will provide an update as soon as we have more information. Thank you for your patience. May <var data-var='date'>21</var>, <var data-var='time'>10:19</var> CEST Investigating - Since 10:00 AM CET, we are observing increased processing times on electronic signature operations. Signatures are still being processed successfully, but with higher latency than usual. Our engineering teams are actively investigating the root cause. We will provide an update as soon as we have more information. Thank you for your patience.

Degraded performance on Simple/Advanced Signature and eSeal

May <var data-var='date'>18</var>, <var data-var='time'>10:11</var> CEST Resolved - The application has been working normally since 9:57 AM. Notifications are now being delivered to users' browsers as expected. Important action is required for already-connected users: **If you were connected to the application between 9:35 AM and 9:57 AM, please force a refresh of your browser page to restore real-time updates.** You can do this by: Clicking the refresh button in your browser, or Pressing Ctrl + R (Windows / Linux) or Cmd + R (Mac). Users who connect (or reconnect) after 9:57 AM are not affected and do not need to take any action. We sincerely apologize for the inconvenience caused during this incident. We are now marking this incident as resolved and thank you for your patience and understanding. May <var data-var='date'>18</var>, <var data-var='time'>10:00</var> CEST Identified - Since 9:35 AM, we are experiencing an issue affecting the v3 application. The API and the application are working normally, and your actions are being processed correctly on our side. However, the browser is not receiving real-time status updates. For example, a signature request that has just been signed will not automatically appear as signed in the application. Workaround: Refresh the page manually to see the latest status. Next update: We are currently rolling back a recent configuration change to restore normal behavior. We will share an update as soon as the situation evolves. We apologize for the inconvenience and thank you for your patience.

Delayed status updates on v3 application

May <var data-var='date'>12</var>, <var data-var='time'>18:04</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>17:32</var> CEST Monitoring - The incident has been resolved since 17:19 (CET). The root cause has been identified and the situation is now back to normal. The Public API and Yousign application are operating as expected. May <var data-var='date'>12</var>, <var data-var='time'>17:20</var> CEST Investigating - Since 17:03 (CET), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application. Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information. We apologize for the inconvenience.

v3 API & Application instability

May <var data-var='date'> 7</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>22:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>21</var>, <var data-var='time'>10:19</var> CEST Scheduled - Dear Users, As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting all our services. This maintenance will be carried out on 2026-05-06. Details of the intervention: - Date: On 2026-05-06 from 22:00 CEST to 00:00 CEST (2 hours) - Expected Impact: We will temporarily shut down access to our V2 & V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page. Here is the list of impacted services: - https://yousign.app/ (Yousign V3 - APP V3) - https://api.yousign.app/ (Yousign V3 - API V3) - https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox) - https://wallet.yousign.app/ (Yousign V3 - Wallet) - https://webapp.yousign.com (V2 Application) - https://api.yousign.com (V2 API) We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.

[V2 & V3] Yousign maintenance

Apr <var data-var='date'>30</var>, <var data-var='time'>14:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>30</var>, <var data-var='time'>12:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 5</var>, <var data-var='time'>17:25</var> CET Scheduled - To improve infrastructure resilience and scalability, new IP address ranges are being added to the Yousign platform. Are you affected? This update concerns organizations applying strict network security policies, specifically: - Incoming Traffic (Webhooks): If servers only accept requests from known IP addresses. - Outgoing Traffic (Corporate Firewall): If the internal network restricts outbound connections to specific IPs rather than domains. 📅 Effective Date: April 30, 2026 ⚠ Action Required: Your technical team must update your security configuration (Firewall / Allowlist) to authorize the new IP addresses below before this date. New IP addresses to ADD: - 57.130.41.144/28 (Range: 57.130.41.144 -> 57.130.41.159) - 51.38.96.112/28 (Range: 51.38.96.112 -> 51.38.96.127) Current IP addresses to RETAIN (Do not remove): - 5.39.7.128/28 (Range: 5.39.7.128 -> 5.39.7.143) - 52.143.162.31 - 51.103.81.166 Impact of inaction: If your configuration is not updated by April 30, communications with Yousign may be blocked (webhook failures or inability to connect to the API/App). Impacted Yousign environments: - Production: https://yousign.app & https://api.yousign.app - Sandbox: https://api-sandbox.yousign.app For any questions, please contact the support team at support@yousign.com.

Important Network Update: New IP Addresses for Yousign Services

Apr <var data-var='date'>30</var>, <var data-var='time'>10:04</var> CEST Resolved - The incident is fully resolved. The root cause was a network outage on one of the datacenters hosting our electronic signature operations. The recovery time corresponds to the failover process to our secondary datacenter and the automatic patching of the affected components. SES signatures were restored first (9:33 AM), followed by AES and QES signatures (9:38 AM), with full service recovery at 9:40 AM. Our teams are currently investigating the root cause of the network outage. We thank you for your patience. Apr <var data-var='date'>30</var>, <var data-var='time'>09:43</var> CEST Monitoring - Our teams have resolved the issue with the signature processing delay: * Processing of SES-level signatures has been back to normal since 9:33 a.m. * Processing of AES- and QES-level signatures has been back to normal since 9:38 a.m. Everything has been back to normal since 9:40 a.m. We apologize for the inconvenience. Apr <var data-var='date'>30</var>, <var data-var='time'>09:37</var> CEST Identified - Our teams have identified the issue, and we are actively working to resolve it. SES signatures have been processed since 9:33 a.m.; we are working to reduce the processing time for AES and QES. Apr <var data-var='date'>30</var>, <var data-var='time'>09:31</var> CEST Investigating - We are currently experiencing delays in signature processing affecting both our v2 and v3 Products. Users may experience longer than usual processing times when signing documents.Status: We identified the issue at 09:19 AM CEST and our engineering team is actively working on restoring normal service. We are implementing a failover to resolve the situation. We will provide an update within the next 30 minutes. We apologize for the inconvenience.

Signature processing delays

Apr <var data-var='date'>22</var>, <var data-var='time'>23:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>22</var>, <var data-var='time'>22:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>22</var>, <var data-var='time'>22:00</var> CEST Scheduled - Our engineers will perform a maintenance on the Yousign V2 APP & API on April 22, 2026, at 22:00 CEST. Details of the intervention: - Date: 2026-04-22 - Time: From 22:00 CEST to 23:00 CEST (1 hour) - Expected Impact: During this period all V2 services will be temporarily unavailable. The following services will be unavailable during the intervention: - https://webapp.yousign.com (V2 Application) - https://api.yousign.com (V2 API) We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact our support team by sending an email to support@yousign.com.

[V2 only] Yousign maintenance

Apr <var data-var='date'> 8</var>, <var data-var='time'>10:27</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>09:59</var> CEST Monitoring - All notifications/webhooks have been sent, and the service is back to normal. Apr <var data-var='date'> 8</var>, <var data-var='time'>09:53</var> CEST Update - FYI - We have reassessed the initial impact. The response time is normal for both the app and the API. Only the webhooks (notifications) for the v3 API were down from 8:50 AM to 9:43 AM. Since 9:43 AM, notifications/webhooks have been sent (though there is still some delay). Apr <var data-var='date'> 8</var>, <var data-var='time'>09:39</var> CEST Identified - A fix has just been deployed, and notifications regarding the status of the signatures are currently being sent out. Please note that the signatures were properly signed and accessible; only the API webhooks had not been sent since 8:50 a.m. Apr <var data-var='date'> 8</var>, <var data-var='time'>09:07</var> CEST Investigating - Since 8:50 a.m., our webhooks/notifications are running slowly on API; The app and API remain functional and accessible. we are investigating the cause

Delay in v3 API webhook notifications

Apr <var data-var='date'> 7</var>, <var data-var='time'>11:19</var> CEST Resolved - The issue has been resolved since 10:22 a.m; our teams are investigating the root cause. Apr <var data-var='date'> 7</var>, <var data-var='time'>10:35</var> CEST Monitoring - The incident is now under monitoring; the situation has been stable since 10:22 a.m. Apr <var data-var='date'> 7</var>, <var data-var='time'>10:28</var> CEST Identified - As of 10:22 a.m., the situation has returned to normal. We have increased our system's processing capacity while we identify the cause of the slowdown. Apr <var data-var='date'> 7</var>, <var data-var='time'>10:23</var> CEST Investigating - We are experiencing performance slowdowns on our v3 Application and API since 9:47 AM UTC+2. Application: Slower navigation and page load times API: Increased response times on API requests and delays in webhook delivery Signing delays are not affected by this issue. Our team is actively investigating the root cause. We have increased system capacity to help reduce the impact while we work on a resolution. We will provide updates as we learn more.

Performance slowdown on v3 Application and API

Apr <var data-var='date'> 2</var>, <var data-var='time'>10:26</var> CEST Resolved - Between 09:36 and 09:47 CEST, we experienced degraded performance affecting access to both our API and application. Since 10:20 CEST, all signature processing times have returned to normal and the platform is operating as expected. We are investigating the root cause of this incident. We apologize for any inconvenience this may have caused. Apr <var data-var='date'> 2</var>, <var data-var='time'>10:07</var> CEST Monitoring - Between 09:36 and 09:47 CEST, we experienced degraded performance affecting access to both our API and application. Some users may have encountered difficulties accessing the platform or experienced slower response times during this period. The situation has been stable since 09:47 CEST. However, we are currently experiencing delays in signature processing as a result of this incident. Our team is actively working to clear the backlog and return to normal processing times. We continue to investigate the root cause of this degradation and will provide an update once our analysis is complete. We apologize for any inconvenience this may have caused.

Degraded performance on API and App

Apr <var data-var='date'> 2</var>, <var data-var='time'>10:05</var> CEST Resolved - Between 09:36 and 09:47 CEST, we experienced degraded performance affecting access to both our API and application. Some users may have encountered difficulties accessing the platform or experienced slower response times during this period. The situation has been stable since 09:47 CEST. However, we are currently experiencing delays in signature processing as a result of this incident. Our team is actively working to clear the backlog and return to normal processing times. We continue to investigate the root cause of this degradation and will provide an update once our analysis is complete. We apologize for any inconvenience this may have caused.

Mar <var data-var='date'>25</var>, <var data-var='time'>13:05</var> CET Resolved - The signature processing delays have been fully resolved. Following the deployment of our fix at 12:50, all pending signatures were progressively processed and the backlog was fully cleared by 13:02. All signatures are now being processed normally. All systems are operating as expected. We apologize for the inconvenience caused during this incident and thank you for your patience. Mar <var data-var='date'>25</var>, <var data-var='time'>12:57</var> CET Monitoring - We have deployed a fix to address the signature processing delays. Signature callbacks backlog is clearing. We are actively monitoring the situation to ensure full recovery. We will continue to monitor closely and will provide a final update once we confirm the incident is fully resolved. Thank you for your patience. Mar <var data-var='date'>25</var>, <var data-var='time'>12:50</var> CET Update - We have identified the root cause of the signature processing delays. Our engineering team is currently working on implementing a fix. The issue is affecting signature callbacks across all our eSignature products (v2 and v3). We will notify you as soon as the fix is deployed. We apologize for the continued inconvenience and appreciate your patience. Mar <var data-var='date'>25</var>, <var data-var='time'>12:24</var> CET Identified - We are currently experiencing delays in signature processing affecting both our v2 and v3 platforms. Our team has identified the issue and is actively working on a resolution. Signatures are still being processed but may take longer than usual to complete. We apologize for any inconvenience this may cause.

Mar <var data-var='date'>24</var>, <var data-var='time'>23:21</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>24</var>, <var data-var='time'>22:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>11</var>, <var data-var='time'>12:05</var> CET Scheduled - Dear Users, We will perform a firewall migration to improve security, performance and reliability of our service on 2026-03-24 at 22:00 CET. Details of the intervention: - Date: 2026-03-24 - Time: From 22:00 CET to 00:00 CET (2 hours) - Expected Impact: During this period all services will be temporarily unavailable on both V2 and V3. Here is the list of impacted services: - https://yousign.app (Yousign V3 - APP V3) - https://api.yousign.app (Yousign V3 - API V3) - https://api-sandbox.yousign.app (Yousign V3 - API Sandbox) - https://webapp.yousign.com (V2 Application) - https://api.yousign.com (V2 API) We apologize for any inconvenience this may cause and thank you for your understanding as we work to enhance our systems. For any questions or concerns, feel free to contact us at support@yousign.com.

[V2+V3] Yousign maintenance

Mar <var data-var='date'>22</var>, <var data-var='time'>22:48</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>22</var>, <var data-var='time'>22:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 6</var>, <var data-var='time'>10:28</var> CET Scheduled - Following the last scheduled maintenance https://yousign.statuspage.io/incidents/w8by6ht56rk6, Yousign's (yousign.com) SSL/TLS certificate will change on the production environment on Tuesday, March 22nd 2026 at 10:00 PM CET. No interruption of our service is expected. This change has no impact on your side unless you have manually added our certificate to your trusted list to communicate with our services, in which case you can already retrieve the new certificate at the following address: https://ys-storage-customer-content-bucket.s3.eu-west-3.amazonaws.com/ssl/2026/yousign.com.crt The certificate is valid for 1 year and is related to the following urls: - Yousign V2 - API V2 - https://api.yousign.com - Yousign V2 - APP V2 - https://webapp.yousign.com If you have any questions or concerns, please contact our support team by sending an email to support@yousign.com.

Yousign V2 (yousign.com) SSL/TLS certificate renewal

Mar <var data-var='date'>11</var>, <var data-var='time'>23:14</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>11</var>, <var data-var='time'>22:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>26</var>, <var data-var='time'>12:22</var> CET Scheduled - Dear Users, We will perform an update of an important component in the signing chain on 2026-03-11 at 22:00 CET. Details of the intervention: - Date: 2026-03-11 - Time: From 22:00 CET to 00:00 CET (2 hours) - Expected Impact: During this period all services will be temporarily unavailable on both V2 and V3. Here is the list of impacted services: - https://yousign.app (Yousign V3 - APP V3) - https://api.yousign.app (Yousign V3 - API V3) - https://api-sandbox.yousign.app (Yousign V3 - API Sandbox) - https://webapp.yousign.com (V2 Application) - https://api.yousign.com (V2 API) We apologize for any inconvenience this may cause and thank you for your understanding as we work to enhance our systems. For any questions or concerns, feel free to contact us at support@yousign.com.

Mar <var data-var='date'> 3</var>, <var data-var='time'>01:00</var> CET Resolved - [Resolved] Between 13:11 and 13:23 (CEST), users experienced issues with document manipulation - specifically, uploads and downloads were unavailable from both the Yousign App and API. Our team identified and resolved the issue at 13:23. All document-related operations are now fully restored and functioning normally. We apologize for any disruption this may have caused to your workflows. If you are still experiencing issues, please do not hesitate to contact our support team.

Resolved – Document Uploads & Downloads Unavailable

Feb <var data-var='date'>18</var>, <var data-var='time'>15:42</var> CET Resolved - Resolved – This incident has been resolved. Here is a summary of the event: * Starting at 10:00 AM UTC, we observed degraded performance across our services. The platform remained fully functional, but response times were higher than normal. * From 11:46 AM to 12:12 PM UTC, access to the service was severely degraded, with intermittent availability and reduced performance. * As of 12:12 PM UTC, all services have fully recovered. Access times have returned to normal and no further issues have been observed. We have thoroughly verified that all systems are now operating as expected. We sincerely apologize for any inconvenience this may have caused. Thank you for your patience. Feb <var data-var='date'>18</var>, <var data-var='time'>12:18</var> CET Monitoring - The applications are now fully functional. At this stage, the root cause has not yet been clearly identified. Our teams remain fully mobilized, actively monitoring the platform and continuing the investigation to determine the origin of the incident. Feb <var data-var='date'>18</var>, <var data-var='time'>12:01</var> CET Update - We are continuing to investigate this issue. Feb <var data-var='date'>18</var>, <var data-var='time'>11:04</var> CET Investigating - Since 10:49 AM, we have been experiencing instabilities affecting V3 applications, resulting in intermittent errors and latencies. We will keep you informed of any updates and will confirm once the situation is fully resolved.

V3 - Application and API degradation

Feb <var data-var='date'>12</var>, <var data-var='time'>12:54</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>12</var>, <var data-var='time'>12:53</var> CET Monitoring - Between 10:44 AM and 11:16 AM, all customers experienced service delays. From 11:16 AM to 12:30 PM, the impact was limited to a subset of customers. The incident has been fully resolved and is now closed. Feb <var data-var='date'>12</var>, <var data-var='time'>11:17</var> CET Update - The queued messages are currently being processed, and we should return to normal within a few minutes. Feb <var data-var='date'>12</var>, <var data-var='time'>10:58</var> CET Investigating - We're currently experiencing delays in the processing of some eSignature requests sine 10:47 CET. Signature requests are still being properly handled. We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

V3 - Delay on eSignatures (SES, AES)

Feb <var data-var='date'>11</var>, <var data-var='time'>23:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>11</var>, <var data-var='time'>22:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>11</var>, <var data-var='time'>17:57</var> CET Scheduled - Dear Users, We need to perform an exceptional maintenance. This maintenance is mandatory to increase the system's stability and prevent further outage. Details of the intervention: - Date: On 2026-02-11 from 22:00 CET to 23:00 CET - Expected Impact: We will temporarily shut down access to our V3 API & API listed below to prevent data loss or inconsistency by enabling the maintenance page. Here is the list of impacted services: - https://yousign.app/ (Yousign V3 - APP V3) - https://api.yousign.app/ (Yousign V3 - API V3) - https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox) - https://wallet.yousign.app/ (Yousign V3 - Wallet) We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.

[Production] - Yousign V3 - API & APP - Emergency maintenance page

Feb <var data-var='date'>11</var>, <var data-var='time'>18:07</var> CET Resolved - This incident has been resolved. An exceptional maintenance will be carried tonight. See https://yousign.statuspage.io/incidents/4k77yv97894b for more details. Feb <var data-var='date'>11</var>, <var data-var='time'>12:02</var> CET Monitoring - Everything is now back to normal. Feb <var data-var='date'>11</var>, <var data-var='time'>11:38</var> CET Investigating - Since 11:18 AM (CET), we are experiencing intermittent issues affecting our Application and API. These disruptions are resulting in API errors and application slowdowns. Our engineering teams are actively investigating the root cause and working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as more information becomes available.

V3 - Application and API instabilities

Feb <var data-var='date'> 9</var>, <var data-var='time'>15:06</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'> 9</var>, <var data-var='time'>11:45</var> CET Monitoring - Everything is now back to normal. Feb <var data-var='date'> 9</var>, <var data-var='time'>11:27</var> CET Investigating - We're currently experiencing delays in the processing of some eSignature requests sine 10:55 CET. Signature requests are still being properly handled. We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

Delay on eSignatures (SES, AES, QES)

Feb <var data-var='date'> 5</var>, <var data-var='time'>11:24</var> CET Resolved - Yousign V3 (APP+API) had a momentary PDF handling issue that was self-healed by resilience mechanism. The issue was identified and is now fixed. Issues occurred between 11:24 and 11:29 CET. We apologize for any inconvenience caused. Our support teams remain available should you need any further assistance.

Feb <var data-var='date'> 5</var>, <var data-var='time'>00:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 4</var>, <var data-var='time'>22:42</var> CET Update - Scheduled maintenance is still in progress. The maintenance window had to be extended for one extra hour due to unexpected longer operations. We will provide further updates as needed. Feb <var data-var='date'> 4</var>, <var data-var='time'>22:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>20</var>, <var data-var='time'>17:41</var> CET Scheduled - Dear Users, As part of the continuous improvement of our infrastructure, we will conduct a maintenance impacting our services. This maintenance will be carried out on 2026-02-04. Details of the intervention: - Date: On 2026-02-04 from 22:00 CET to 23:00 CET - Expected Impact: We will temporarily shut down access to our V3 services listed below to prevent data loss or inconsistency by enabling the maintenance page. Here is the list of impacted services: - https://yousign.app/ (Yousign V3 - APP V3) - https://api.yousign.app/ (Yousign V3 - API V3) - https://api-sandbox.yousign.app/ (Yousign V3 - API Sandbox) - https://wallet.yousign.app/ (Yousign V3 - Wallet) We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our service. For any questions or assistance, contact us at support@yousign.com.

Is Yousign down?

Yousign status is UP

Lastest published events

Degraded performance on Simple/Advanced Signature and eSeal

Delayed status updates on v3 application

v3 API & Application instability

Yousign Services, Components and Regions

Recent Yousign events

[V3] Yousign V3 Maintenance

[V3] Yousign V3 Maintenance

Degraded performance on Simple/Advanced Signature and eSeal

Delayed status updates on v3 application

v3 API & Application instability

[V2 & V3] Yousign maintenance

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Is Yousign down?

Yousign status is UP

Lastest published events

Degraded performance on Simple/Advanced Signature and eSeal

Delayed status updates on v3 application

v3 API & Application instability

Yousign Services, Components and Regions

Recent Yousign events

[V3] Yousign V3 Maintenance

[V3] Yousign V3 Maintenance

Degraded performance on Simple/Advanced Signature and eSeal

Delayed status updates on v3 application

v3 API & Application instability

[V2 & V3] Yousign maintenance

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!