Apr <var data-var='date'> 8</var>, <var data-var='time'>21:34</var> EEST Resolved - This incident has been resolved.Apr <var data-var='date'> 8</var>, <var data-var='time'>18:56</var> EEST Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 8</var>, <var data-var='time'>18:24</var> EEST Investigating - We are currently investigating this issue.

Delays in saving mentions into topics

Mar <var data-var='date'>26</var>, <var data-var='time'>15:59</var> EET Resolved - This incident has been resolved.Mar <var data-var='date'>26</var>, <var data-var='time'>15:59</var> EET Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>26</var>, <var data-var='time'>12:35</var> EET Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>26</var>, <var data-var='time'>12:11</var> EET Investigating - We are currently investigating this issue.

Delays in mentions processing

Feb <var data-var='date'>24</var>, <var data-var='time'>00:33</var> EET Resolved - This incident has been resolved.Feb <var data-var='date'>23</var>, <var data-var='time'>17:46</var> EET Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>23</var>, <var data-var='time'>16:48</var> EET Identified - Our system is being affected by a hosting provider's incident Customers might experience up to 2 hours delay in regular data ingestion. Customers might experience errors during topic creation (due to data preview issues)

Delays in new mentions processing

Feb <var data-var='date'>10</var>, <var data-var='time'>21:07</var> EET Resolved - This incident has been resolved.Feb <var data-var='date'>10</var>, <var data-var='time'>17:45</var> EET Update - We are continuing to investigate this issue.Feb <var data-var='date'>10</var>, <var data-var='time'>17:44</var> EET Investigating - We are currently investigating this issue.

Problems when creating topics

Feb <var data-var='date'>10</var>, <var data-var='time'>08:33</var> EET Resolved - This incident has been resolved.Feb <var data-var='date'> 9</var>, <var data-var='time'>19:51</var> EET Identified - Customers might experience up to 30 minutes delay in regular data ingestion.

Feb <var data-var='date'> 3</var>, <var data-var='time'>10:30</var> EET Resolved - This incident has been resolved.Feb <var data-var='date'> 3</var>, <var data-var='time'>00:02</var> EET Investigating - We're currently experiencing infrastructure issues with our Cloud provider that are causing delays in mention processing.

Delay in mentions processing

Jan <var data-var='date'>16</var>, <var data-var='time'>16:42</var> EET Resolved - This incident has been resolved.Jan <var data-var='date'>16</var>, <var data-var='time'>09:49</var> EET Monitoring - We've identified the issue and applied the fixes. All the data will be processed in a few hoursJan <var data-var='date'>16</var>, <var data-var='time'>09:09</var> EET Investigating - We're seeing delays in mentions processing starting from 00:30 AM and currently investigating the cause

Delays in mention processing into customer's topics since

Jan <var data-var='date'>10</var>, <var data-var='time'>10:34</var> EET Resolved - This incident has been resolved.Jan <var data-var='date'>10</var>, <var data-var='time'>01:08</var> EET Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'> 9</var>, <var data-var='time'>23:57</var> EET Identified - Customers might experience up to 60 minutes delay in regular data ingestion.

Nov <var data-var='date'>18</var>, <var data-var='time'>17:08</var> EET Resolved - This incident has been resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>14:13</var> EET Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>18</var>, <var data-var='time'>13:54</var> EET Investigating - Our cloud provider (Cloudflare) is experiencing network issues: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We are closely monitoring the situation and looking for a solution.

Global Network issues in our cloud provider

Nov <var data-var='date'> 1</var>, <var data-var='time'>11:09</var> EET Completed - The scheduled maintenance has been completed.Nov <var data-var='date'> 1</var>, <var data-var='time'>11:00</var> EET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>28</var>, <var data-var='time'>17:12</var> EET Scheduled - We will be undergoing scheduled maintenance during this time.

YouScan maintenance

Sep <var data-var='date'>22</var>, <var data-var='time'>21:44</var> EEST Resolved - This incident has been resolved.Sep <var data-var='date'>22</var>, <var data-var='time'>16:40</var> EEST Monitoring - A fix has been implemented and we are monitoring the results.

Indexing slowdown

Sep <var data-var='date'> 2</var>, <var data-var='time'>21:56</var> EEST Resolved - This incident has been resolved.Sep <var data-var='date'> 2</var>, <var data-var='time'>20:10</var> EEST Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'> 2</var>, <var data-var='time'>17:02</var> EEST Investigating - We are currently investigating this issue.Sep <var data-var='date'> 2</var>, <var data-var='time'>17:01</var> EEST Identified - Customers might experience up to 30 minutes delay in regular data ingestion.

Jul <var data-var='date'>27</var>, <var data-var='time'>12:45</var> EEST Resolved - This incident has been resolved.Jul <var data-var='date'>27</var>, <var data-var='time'>10:00</var> EEST Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>27</var>, <var data-var='time'>09:25</var> EEST Investigating - We are currently investigating this issue.

Jul <var data-var='date'>24</var>, <var data-var='time'>17:04</var> EEST Resolved - This incident has been resolved.Jul <var data-var='date'>24</var>, <var data-var='time'>16:22</var> EEST Monitoring - A fix has been implemented and we are monitoring the results.

Jul <var data-var='date'>13</var>, <var data-var='time'>19:42</var> EEST Resolved - This incident has been resolved.Jul <var data-var='date'>13</var>, <var data-var='time'>18:24</var> EEST Identified - The issue has been identified and a fix is being implemented.Jul <var data-var='date'>13</var>, <var data-var='time'>18:04</var> EEST Update - We are continuing to investigate this issue.Jul <var data-var='date'>13</var>, <var data-var='time'>18:04</var> EEST Investigating - We are currently investigating this issue.

Jul <var data-var='date'>10</var>, <var data-var='time'>13:16</var> EEST Resolved - This incident has been resolved.Jul <var data-var='date'>10</var>, <var data-var='time'>13:01</var> EEST Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>10</var>, <var data-var='time'>12:57</var> EEST Identified - The issue has been identified and a fix is being implemented.Jul <var data-var='date'>10</var>, <var data-var='time'>12:38</var> EEST Investigating - Some of our services are unavailable: - Machine learning services - Image Recognition service - AI assist services We are working on fixing it.

Services are unavailable

Jul <var data-var='date'> 9</var>, <var data-var='time'>15:51</var> EEST Resolved - This incident has been resolved.Jul <var data-var='date'> 9</var>, <var data-var='time'>15:24</var> EEST Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'> 9</var>, <var data-var='time'>15:16</var> EEST Identified - Customers might experience up to 30 minutes delay in regular data ingestion.

Mar <var data-var='date'>12</var>, <var data-var='time'>11:35</var> EET Resolved - This incident has been resolved.Mar <var data-var='date'>12</var>, <var data-var='time'>10:56</var> EET Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>12</var>, <var data-var='time'>09:44</var> EET Investigating - We are currently investigating this issue.

Delay in saving data to the the topics

Mar <var data-var='date'> 3</var>, <var data-var='time'>09:14</var> EET Resolved - This incident has been resolved.Mar <var data-var='date'> 3</var>, <var data-var='time'>08:55</var> EET Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 3</var>, <var data-var='time'>08:53</var> EET Investigating - We are currently investigating this issue.

Problems with data saving

Feb <var data-var='date'>24</var>, <var data-var='time'>11:35</var> EET Resolved - This incident has been resolved.Feb <var data-var='date'>24</var>, <var data-var='time'>08:45</var> EET Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>24</var>, <var data-var='time'>08:28</var> EET Investigating - We're experiencing issues processing collected mentions and saving them to customer topics.

Problems with data collection

Feb <var data-var='date'> 7</var>, <var data-var='time'>10:02</var> EET Resolved - This incident has been resolved.Feb <var data-var='date'> 7</var>, <var data-var='time'>09:25</var> EET Identified - The issue has been identified and a fix is being implemented.

Problems with mentions collection

Jan <var data-var='date'>27</var>, <var data-var='time'>22:06</var> EET Resolved - This incident has been resolved.Jan <var data-var='date'>27</var>, <var data-var='time'>17:03</var> EET Identified - The issue has been identified and a fix is being implemented.Jan <var data-var='date'>27</var>, <var data-var='time'>15:41</var> EET Investigating - We are currently investigating this issue.

Recent history collection (since 13:00 27.01 UTC) is unavailable

Oct <var data-var='date'>22</var>, <var data-var='time'>19:21</var> EEST Resolved - This incident has been resolved.Oct <var data-var='date'>22</var>, <var data-var='time'>19:10</var> EEST Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>22</var>, <var data-var='time'>18:50</var> EEST Identified - The issue has been identified and a fix is being implemented.Oct <var data-var='date'>22</var>, <var data-var='time'>18:12</var> EEST Investigating - We are currently investigating this issue.

YouScan profiles data is unavailable

Jul <var data-var='date'>31</var>, <var data-var='time'>17:55</var> EEST Resolved - All rubbish mentions were deleted from client topics. Unfortunately, clients might have received some of them in integrations.Jul <var data-var='date'>31</var>, <var data-var='time'>15:36</var> EEST Investigating - We are currently investigating this issue.

Some topics have problems with mentions collection

Jul <var data-var='date'>26</var>, <var data-var='time'>09:24</var> EEST Resolved - This incident has been resolved.Jul <var data-var='date'>26</var>, <var data-var='time'>09:19</var> EEST Identified - The issue is identified and we're working on bringing the system back. ETA 20 minutesJul <var data-var='date'>26</var>, <var data-var='time'>08:47</var> EEST Investigating - We are currently investigating this issue.

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Lastest published events

Delays in saving mentions into topics

Delays in mentions processing

Delays in new mentions processing

YouScan Services, Components and Regions

Recent YouScan events

Delays in saving mentions into topics

Delays in mentions processing

Delays in new mentions processing

Problems when creating topics

Delays in new mentions processing

Delay in mentions processing

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Is YouScan down?

YouScan status is UP

Lastest published events

Delays in saving mentions into topics

Delays in mentions processing

Delays in new mentions processing

YouScan Services, Components and Regions

Recent YouScan events

Delays in saving mentions into topics

Delays in mentions processing

Delays in new mentions processing

Problems when creating topics

Delays in new mentions processing

Delay in mentions processing

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5 monitors included!