Apr <var data-var='date'> 7</var>, <var data-var='time'>09:46</var> UTC Resolved - Our team has resolved the issue causing some customers to experience errors across Xero. The issue was related to our recent release which our team has rolled back. We apologise for any inconvenience this has caused.Apr <var data-var='date'> 7</var>, <var data-var='time'>09:17</var> UTC Investigating - We are aware some customers are experiencing errors across Xero. Our team is investigating this with urgency.

Global: Xero - Some users are experiencing errors across Xero

Mar <var data-var='date'>24</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>20</var>, <var data-var='time'>17:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>20</var>, <var data-var='time'>10:35</var> UTC Scheduled - HMRC is undergoing scheduled system maintenance for the MTD ISTA service from 17:00 on Friday 20th of March to 13:00 on Tuesday 24th March 2026 UTC. During this time the service will be unavailable. Please refer to the HMRC website for further information: https://www.gov.uk/government/publications/use-software-to-send-income-tax-updates-service-availability-and-issues/use-software-to-send-income-tax-updates-service-availability-and-issues

HMRC system maintenance

Mar <var data-var='date'>24</var>, <var data-var='time'>12:00</var> UTC Resolved - Today at 2.15pm NZT, some Xero customers experienced general errors across the platform for about 4 minutes. This issue has been resolved.

Mar <var data-var='date'>15</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>13</var>, <var data-var='time'>17:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>13</var>, <var data-var='time'>06:53</var> UTC Scheduled - The Inland Revenue Department (IRD) is completing planned maintenance from 6:00am Saturday 14 March 2026 to 6:00pm Sunday 15 March 2026, NZST. During this time, customers will be unable to file GST returns, income tax returns or payday filings to IRD from Xero. You can complete filings to IRD as normal from 6:00pm Sunday 15 March 2026, NZST. Please note, you can continue to run and view GST, income tax returns and payruns during this time.

Inland Revenue (NZ) Scheduled Maintenance

Mar <var data-var='date'>10</var>, <var data-var='time'>01:54</var> UTC Resolved - Our team has resolved the issue impacting customers trying to log into Xero. We apologise for any inconvenience this has caused. A product release caused Xero to become unavailable tempoararily. We learn from every incident and put measures in place to prevent issues from happening again.Mar <var data-var='date'>10</var>, <var data-var='time'>01:38</var> UTC Monitoring - We are aware customers trying to log into Xero are experiencing an error. Our team is investigating this with urgency.

Global: Xero - some users may be experiencing an error page when logging into Xero.

Feb <var data-var='date'>27</var>, <var data-var='time'>13:20</var> UTC Resolved - Our team has resolved the issue causing some customers to receive an error when creating new Projects. There may be some delay in changes being populated as the system catches up. We apologise for any inconvenience this has caused.Feb <var data-var='date'>27</var>, <var data-var='time'>10:46</var> UTC Update - Our team has implemented a fix and customers can now create and edit Projects in Xero. We are aware that some customers may still experience delays in data updating in Projects. The team is continuing to work on a fix for this issue as a priority. Thank you for your patience during this time.Feb <var data-var='date'>27</var>, <var data-var='time'>03:15</var> UTC Update - We are aware customers are experiencing errors when trying to create a new Project in Xero, and may experience delays when making changes to existing Projects. We have identified the cause of the issue and our team is working on a fix. We are working on this as a priority and will update you as soon as we can. Thanks for your patience during this time.Feb <var data-var='date'>27</var>, <var data-var='time'>01:05</var> UTC Identified - We are aware that some customers are experiencing errors when trying to creating a new Project and may see delays when making changes to existing Projects. We have identified what is causing this issue for our customers. This is our top priority and we will update you as soon as we can.

Global: Projects - Delay in Data Syncing to Projects

Feb <var data-var='date'>26</var>, <var data-var='time'>12:01</var> UTC Resolved - Our team has resolved the issue causing some customers to receive an error when creating new Projects. There may be some delay in changes being populated as the system catches up. We apologise for any inconvenience this has caused.Feb <var data-var='date'>26</var>, <var data-var='time'>09:29</var> UTC Investigating - We are aware that some customers are experiencing errors when trying to creating a new Project and may see delays when making changes to existing Projects. Our team is investigating this with urgency.

Global: Projects - Creating and changing Projects

Feb <var data-var='date'>10</var>, <var data-var='time'>14:00</var> UTC Resolved - From 2pm to 2:30pm UTC (3-3:30am NZT) scheduled maintenance on the NZ instance of Xero Practice Manager was conducted and completed.

Xero Practice Manager (NZ) scheduled maintenance.

Feb <var data-var='date'> 3</var>, <var data-var='time'>22:33</var> UTC Resolved - Our team has resolved the issue impacting customers trying to view bank account widgets on the Homepage. We apologise for any inconvenience this has caused. A product release caused bank widgets in Homepage to become unavailable.Feb <var data-var='date'> 3</var>, <var data-var='time'>22:17</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results.Feb <var data-var='date'> 3</var>, <var data-var='time'>21:55</var> UTC Identified - We have identified what is impacting customers trying to view bank account widgets on the Homepage . This is our top priority and we will update you as soon as we can.Feb <var data-var='date'> 3</var>, <var data-var='time'>21:44</var> UTC Investigating - We are aware some customers trying to view bank account widgets on the Homepage are experiencing an error. Our team is investigating this with urgency.

Global: Homepage - some bank account widgets aren't loading

Feb <var data-var='date'> 3</var>, <var data-var='time'>16:29</var> UTC Resolved - Our team has resolved the issue causing customers to receive errors in XPM when trying to access NZ and AU tax returns. We apologise for any inconvenience. This was caused by a release which has been rolled back.Feb <var data-var='date'> 3</var>, <var data-var='time'>09:24</var> UTC Update - We are continuing to work to resolve this issue impacting AU and NZ tax. We expect impact to be resolved by late afternoon UTC. We apologise for the inconvenience.Feb <var data-var='date'> 3</var>, <var data-var='time'>07:04</var> UTC Update - We are continuing to work towards resolving this issue.Feb <var data-var='date'> 3</var>, <var data-var='time'>06:15</var> UTC Identified - We have identified what is impacting customers trying to access AU and NZ tax returns. This is our top priority and we will update you as soon as we can.Feb <var data-var='date'> 3</var>, <var data-var='time'>05:36</var> UTC Investigating - We are aware some customers are experiencing errors when loading AU and NZ tax returns. Our team is investigating this with urgency.

AU & NZ: Tax - Some customers may be experiencing errors when loading AU and NZ tax returns

Jan <var data-var='date'>30</var>, <var data-var='time'>01:36</var> UTC Resolved - Our team has resolved the issue impacting customers trying to log in to Xero. We apologise for any inconvenience this has caused. This was caused by a release which has been rolled back.Jan <var data-var='date'>30</var>, <var data-var='time'>01:29</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results.Jan <var data-var='date'>30</var>, <var data-var='time'>01:21</var> UTC Investigating - We are aware some customers trying to log in to Xero are experiencing a continuous loading screen. Our team is investigating this with urgency.

Global: Xero Log In - some customers are experiencing issues logging into Xero

Jan <var data-var='date'>28</var>, <var data-var='time'>07:18</var> UTC Resolved - Our team has resolved the issue impacting customers trying to access XeroMe. We apologise for any inconvenience this has caused.Jan <var data-var='date'>28</var>, <var data-var='time'>06:43</var> UTC Identified - We have identified what is preventing customers trying to access XeroMe. This is our top priority and we will update you as soon as we can.Jan <var data-var='date'>28</var>, <var data-var='time'>05:21</var> UTC Update - We are continuing to investigate this issue. We appreciate your patience.Jan <var data-var='date'>28</var>, <var data-var='time'>04:48</var> UTC Investigating - We are aware customers trying to access XeroMe are experiencing errors. Our team is investigating this with urgency.

Global: XeroMe - Customers are unable to access XeroMe

Jan <var data-var='date'>20</var>, <var data-var='time'>01:37</var> UTC Resolved - Our team has resolved the issue impacting some customers trying to access Payroll in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and performed a fix to restore service.Jan <var data-var='date'>20</var>, <var data-var='time'>00:59</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results.Jan <var data-var='date'>19</var>, <var data-var='time'>23:55</var> UTC Update - We are continuing to work on a fix for this issue.Jan <var data-var='date'>19</var>, <var data-var='time'>23:02</var> UTC Identified - We have identified what is impacting some customers trying to access Payroll in Xero. This is our top priority and we will update you as soon as we can.Jan <var data-var='date'>19</var>, <var data-var='time'>21:48</var> UTC Investigating - We are aware some customers trying to access Payroll in Xero are experiencing an issue. Our team is investigating this with urgency.

Global: Payroll - some customers may be unable to access Payroll

Jan <var data-var='date'>12</var>, <var data-var='time'>01:34</var> UTC Resolved - This issue has been resolved. We thank customers for their patience and apologise for any inconvenience caused.Jan <var data-var='date'>12</var>, <var data-var='time'>01:18</var> UTC Monitoring - We have identified a potential cause for the errors. We have implemented a fix and are monitoring the results.Jan <var data-var='date'>12</var>, <var data-var='time'>01:03</var> UTC Identified - We have identified a potential cause for the errors. We have implemented a fix and are monitoring the results.Jan <var data-var='date'>12</var>, <var data-var='time'>00:53</var> UTC Investigating - We're aware some customers are experiencing errors in Xero. Our team is investigating this with urgency.

Global: Xero - some customers are experiencing errors in Xero.

Dec <var data-var='date'>15</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>13</var>, <var data-var='time'>16:15</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>11</var>, <var data-var='time'>14:04</var> UTC Scheduled - HMRC is undergoing scheduled system maintenance for the MTD VAT service from from 4:15pm on Saturday 13 December 2025 to 9:30am on Monday 15 December UTC. During this time, customers may be unable to access the VAT registration, claim VAT enrolment, and VAT view and change services. Please refer to the HMRC website for further information: https://api-platform-status.production.tax.service.gov.uk/incidents/c5pcq8ztlz66

Dec <var data-var='date'>10</var>, <var data-var='time'>21:27</var> UTC Resolved - We can confirm the issue impacting some South African customers trying to log into Xero has been resolved. We apologise for any inconvenience this has caused. This was caused by third-party supplier issues. As a cloud software service, we work with a range of third-party suppliers to help deliver the best experience we can for our customers and partners.Dec <var data-var='date'>10</var>, <var data-var='time'>16:03</var> UTC Investigating - We are aware that some customers may be experiencing error messages when accessing part of Xero for those based in South Africa. We are continuing to investigate this issue.

South Africa - Some customers may be experiencing issues when accessing parts of Xero

Dec <var data-var='date'> 8</var>, <var data-var='time'>23:03</var> UTC Resolved - Our team has resolved the issue impacting customers trying to access XPM. We apologise for any inconvenience this has caused.Dec <var data-var='date'> 8</var>, <var data-var='time'>22:45</var> UTC Investigating - We are aware some customers trying to access XPM are experiencing errors. Our team is investigating this with urgency.

Global: XPM - Some customers are unable to access XPM

Dec <var data-var='date'> 7</var>, <var data-var='time'>19:30</var> UTC Completed - The scheduled maintenance has been completed.Dec <var data-var='date'> 5</var>, <var data-var='time'>17:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>16</var>, <var data-var='time'>22:01</var> UTC Scheduled - Inland Revenue (IR) is completing scheduled maintenance from 6:00 am (NZDT), Saturday 6 December to 8:30 am (NZDT), Monday 8 December 2025. During this time you will be unable to file GST returns, income tax returns or payday filings to IRD from Xero. You can complete filings to IRD as normal from 8:30 am, Monday 8 December. Please note, you can continue to run and view GST, income tax returns and payruns during this time.

IR System Maintenance

Dec <var data-var='date'> 6</var>, <var data-var='time'>16:00</var> UTC Completed - The scheduled maintenance has been completed.Dec <var data-var='date'> 6</var>, <var data-var='time'>15:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>26</var>, <var data-var='time'>20:43</var> UTC Scheduled - Hubdoc will be undergoing scheduled system maintenance from 3pm UTC December 6, 2025 until 4pm UTC December 6, 2025. Whilst this is occuring, users may be unable to use Hubdoc during this maintenance. Users will still be able to access Xero and manage files within Xero normally during this time.

Hubdoc: Scheduled Maintenance

Dec <var data-var='date'> 3</var>, <var data-var='time'>14:55</var> UTC Resolved - Our team has confirmed that the HMRC outage has been resolved. We apologise for any inconvenience this has caused.Dec <var data-var='date'> 3</var>, <var data-var='time'>14:09</var> UTC Investigating - We are aware HMRC are currently experiencing issues which may cause errors or connection issues through the UK Tax product. This is currently being investigated. We will update you as soon as we know more.

United Kingdom: HMRC - Issues connecting to HMRC

Dec <var data-var='date'> 3</var>, <var data-var='time'>14:35</var> UTC Resolved - Our team has resolved the issue preventing customers from accessing Syft Analytics in Xero. Our technical team made a configuration change which restored the service. We apologise for any inconvenience this has caused.Dec <var data-var='date'> 3</var>, <var data-var='time'>09:30</var> UTC Investigating - We are aware that customers trying to access Syft in Xero are encountering an error message. Our team is investigating this with urgency.

Global: SyftX - Customers receiving an error

Dec <var data-var='date'> 1</var>, <var data-var='time'>19:36</var> UTC Resolved - Our team has resolved the issue impacting customers trying to access Bills. We apologise for any inconvenience this has caused. This was due to a change which was rolled back.Dec <var data-var='date'> 1</var>, <var data-var='time'>19:27</var> UTC Identified - We have identified what is preventing customers trying to access Bills. This is our top priority and we will update you as soon as we can.Dec <var data-var='date'> 1</var>, <var data-var='time'>19:08</var> UTC Investigating - We are aware some customers trying to access bills are experiencing errors. Our team is investigating this with urgency.

Global: Bills - Some customers are unable to access Bills

Nov <var data-var='date'>30</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed.Nov <var data-var='date'>30</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>25</var>, <var data-var='time'>16:10</var> UTC Scheduled - HMRC is undergoing scheduled system maintenance for the MTD VAT service from 08:00 until 22:00 UTC on Sunday 30th of November 2025. During this time, customers may be unable to access the VAT registration, claim VAT enrolment, and VAT view and change services. Please refer to the HMRC website for further information: https://api-platform-status.production.tax.service.gov.uk/incidents/qx8d8q57cvb2

Nov <var data-var='date'>24</var>, <var data-var='time'>09:59</var> UTC Resolved - Our team has resolved the issues causing some customers to experience errors when navigating or logging into Xero. This was caused by a database issue and our team made a configuration change to restore services to normal. We apologise for the inconvenience caused and appreciate your patience whilst we resolved this.Nov <var data-var='date'>24</var>, <var data-var='time'>09:24</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results.Nov <var data-var='date'>24</var>, <var data-var='time'>08:59</var> UTC Investigating - We're aware some customers are currently experiencing issues in Xero Blue and are receiving errors after logging into Xero. Our team is investigating this with urgency.

Global: Some customers are experiencing errors accessing Xero

Nov <var data-var='date'>23</var>, <var data-var='time'>10:01</var> UTC Resolved - We've received confirmation from Yodlee that the maintenance is now complete and customers can set up new feeds and receive transactions as normal.Nov <var data-var='date'>23</var>, <var data-var='time'>08:05</var> UTC Identified - We're currently aware of essential maintenance being carried out by Yodlee from 06:00 UTC to 10:00 UTC today, Sunday the 23rd of November. During this time customers will be unable to set up new feeds or receive transactions. Status Last Reviewed: 09:34 UTC.

Is Xero down?

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Lastest published events

Global: Xero - Some users are experiencing errors across Xero

HMRC system maintenance

Global: Xero - Some users are experiencing errors across Xero

Xero Services, Components and Regions

Recent Xero events

Global: Xero - Some users are experiencing errors across Xero

HMRC system maintenance

Global: Xero - Some users are experiencing errors across Xero

Inland Revenue (NZ) Scheduled Maintenance

Global: Xero - some users may be experiencing an error page when logging into Xero.

Global: Projects - Delay in Data Syncing to Projects

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Is Xero down?

Xero status is UP

Lastest published events

Global: Xero - Some users are experiencing errors across Xero

HMRC system maintenance

Global: Xero - Some users are experiencing errors across Xero

Xero Services, Components and Regions

Recent Xero events

Global: Xero - Some users are experiencing errors across Xero

HMRC system maintenance

Global: Xero - Some users are experiencing errors across Xero

Inland Revenue (NZ) Scheduled Maintenance

Global: Xero - some users may be experiencing an error page when logging into Xero.

Global: Projects - Delay in Data Syncing to Projects

Get your FREE account now,5 monitors included!

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5 monitors included!