THIS IS A SCHEDULED EVENT Aug <var data-var='date'>31</var>, <var data-var='time'>18:00</var> - <var data-var='time'>19:00</var> UTC Aug <var data-var='date'>18</var>, <var data-var='time'>23:20</var> UTC Scheduled - We're carrying out planned maintenance that will temporarily affect AU Tax pre-lodge and prefill functions in Xero Practice Manager (XPM) from 4am to 5am on Tuesday 1 September 2026, AEST. During this time, customers will be unable to use AU Tax pre-lodge and prefill functions in XPM. We’ll provide an update once maintenance is complete and access has been restored.

AU Tax Planned Maintenance 1st September 2026

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>29</var>, <var data-var='time'>18:00</var> - <var data-var='time'>18:30</var> UTC Aug <var data-var='date'>18</var>, <var data-var='time'>23:26</var> UTC Scheduled - We're completing planned maintenance to Xero's billing platform from 6am to 6.30am Sunday 30 August 2026, NZST. This may prevent you from purchasing a new subscription or managing your existing subscription during this time. To avoid issues, please complete any subscription changes before or after this window. Thank you for your patience. 6:00am–6:30am NZST | 4:00am–4:30am AEST | 6:00pm–6:30pm GMT (29 Aug) | 12:00pm–12:30pm MDT (29 Aug)

Xero Billing – Scheduled Maintenance

Aug <var data-var='date'> 9</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 9</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 7</var>, <var data-var='time'>06:44</var> UTC Scheduled - We’re carrying out scheduled system maintenance to Xero Bank Feeds from 2pm–4pm NZT, Sunday 9 August / 12pm–2pm AEST, Sunday 9 August. This may prevent new bank accounts from being connected. To avoid issues, add your bank account after maintenance ends. Thank you for your patience.

Xero Bank Feeds - scheduled maintenance

Aug <var data-var='date'> 1</var>, <var data-var='time'>20:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 1</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>30</var>, <var data-var='time'>09:29</var> UTC Scheduled - We’re carrying out scheduled system maintenance to Xero Projects from 8pm, Saturday 1 August to 2am Sunday 2 August 2026, UTC. During this time, Xero Projects will still be available but customers may experience intermittent slowness. Thank you for your patience

Xero Projects - scheduled maintenance

Aug <var data-var='date'> 1</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 1</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>31</var>, <var data-var='time'>08:32</var> UTC Update - We will be undergoing scheduled maintenance during this time. Jul <var data-var='date'>30</var>, <var data-var='time'>09:21</var> UTC Scheduled - The Inland Revenue Department (IRD) is completing extended maintenance from 22:00 Saturday 1st of August 2026 until 06:00 on Sunday 2nd of August 2026, NZST. During this time, customers may be unable to file GST returns, income tax returns or payday filings to IRD from Xero.

Inland Revenue (NZ) Extended Scheduled Maintenance

Jul <var data-var='date'>26</var>, <var data-var='time'>07:15</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>26</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>21</var>, <var data-var='time'>09:31</var> UTC Scheduled - Chargebee is carrying out planned maintenance on Sunday July 26th from 04:30 UTC to 09:30 UTC. Between 07:00 and 07:15 UTC, Xero customers will be unable to purchase subscriptions via Chargebee or manage or edit their subscriptions, plans and summaries. You can view Chargebee's status page for further information https://status.chargebee.com/.

Chargebee planned maintenance

Jul <var data-var='date'>24</var>, <var data-var='time'>03:02</var> UTC Resolved - Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused some features in Xero to become unavailable, and a rollback has restored service. Jul <var data-var='date'>24</var>, <var data-var='time'>02:34</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. Jul <var data-var='date'>24</var>, <var data-var='time'>01:59</var> UTC Identified - We are aware some customers trying to access Xero are experiencing slowness or errors. Our team is investigating this with urgency

Global: Xero - some customers may be experiencing issues in Xero

Jul <var data-var='date'>23</var>, <var data-var='time'>07:59</var> UTC Resolved - Our team has resolved the issue impacting some partners when navigating XPM and Xero HQ. We apologise for any inconvenience this has caused. Jul <var data-var='date'>23</var>, <var data-var='time'>05:10</var> UTC Update - Our team has resolved the issue impacting some partners when navigating XPM and Xero HQ. We apologise for any inconvenience this has caused. Jul <var data-var='date'>23</var>, <var data-var='time'>04:49</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'>23</var>, <var data-var='time'>04:46</var> UTC Investigating - We are aware of some customers experiencing slowness or receiving errors when navigating Xero HQ. Our team is investigating this with urgency.

Global: Xero HQ - Some customers are experiencing errors or slowness when navigating XPM and Xero HQ

Jul <var data-var='date'>22</var>, <var data-var='time'>03:28</var> UTC Resolved - Our team has resolved the issue impacting some partners when navigating Xero HQ. We apologise for any inconvenience this has caused. Jul <var data-var='date'>22</var>, <var data-var='time'>03:14</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. Jul <var data-var='date'>22</var>, <var data-var='time'>03:02</var> UTC Investigating - We are aware of some customers experiencing slowness or receiving errors when navigating Xero HQ. Our team is investigating this with urgency.

Global: Xero HQ - Some customers are experiencing errors or slowness when navigating Xero HQ

Jul <var data-var='date'>22</var>, <var data-var='time'>01:36</var> UTC Resolved - We were aware of some customers receiving errors when accessing Expenses in Xero. A product release caused this feature to become temporarily unavailable. Our team has resolved the issue. We apologise for any inconvenience this has caused.

Global: Expenses - Some customers are experiencing errors when accessing Expense in Xero

Jul <var data-var='date'>14</var>, <var data-var='time'>06:43</var> UTC Resolved - Our team has resolved the issue impacting some customers experiencing slowness or errors when accessing invoicing in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused a momentary period of issues with network connectivity, and our team has restored service. Jul <var data-var='date'>14</var>, <var data-var='time'>04:57</var> UTC Investigating - We are aware of some customers experiencing slowness or receiving errors when accessing Invoicing in Xero. Our team is investigating this with urgency.

Global: Invoicing - Some customers are experiencing errors or slowness when accessing Invoicing in Xero

Jul <var data-var='date'>13</var>, <var data-var='time'>00:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>10</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>22</var>, <var data-var='time'>14:06</var> UTC Scheduled - HMRC is undergoing scheduled system maintenance for the Making Tax Digital for Income Tax service from 16:00 on Friday 10 July until 08:00 on Monday 13 July UTC. During this time the service will be unavailable. Please refer to the HMRC website for further information: https://www.gov.uk/government/publications/use-software-to-send-income-tax-updates-service-availability-and-issues/use-software-to-send-income-tax-updates-service-availability-and-issues

HMRC system maintenance (MTD IT)

Jul <var data-var='date'>10</var>, <var data-var='time'>22:44</var> UTC Resolved - Our team has resolved the issue impacting our customers experiencing errors in Xero. Our technical team identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused. Jul <var data-var='date'>10</var>, <var data-var='time'>22:21</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. We apologise for any inconvenience this has caused. Jul <var data-var='date'>10</var>, <var data-var='time'>21:24</var> UTC Identified - We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. Our technical team have identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.

Jul <var data-var='date'>10</var>, <var data-var='time'>20:19</var> UTC Resolved - Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused. Jul <var data-var='date'>10</var>, <var data-var='time'>19:57</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. Jul <var data-var='date'>10</var>, <var data-var='time'>18:16</var> UTC Investigating - We are aware that some customers trying to access Payroll in Xero are experiencing an error. Our team is investigating this with urgency.

Global: Payroll - some customers may be experiencing errors when accessing Payroll

Jul <var data-var='date'> 7</var>, <var data-var='time'>14:09</var> UTC Resolved - We have received confirmation that Tink have now resolved the issue and our monitoring. Creating or manually renewing bank feeds are now be available again and outstanding transactions have imported. Jul <var data-var='date'> 7</var>, <var data-var='time'>13:59</var> UTC Identified - We are aware that one of our third party providers is currently experiencing an outage which is impacting UK, Ireland and some EU open banking customers from creating or manually renewing their bank feeds. Customers may also experience delays on any imported transactions. This is our top priority and we will update you as soon as we can. Status Last Reviewed: 13:58 UTC

EMEA : Some open banking customers unable to create or manually renew bank feeds

Jul <var data-var='date'> 1</var>, <var data-var='time'>03:04</var> UTC Resolved - Our team has resolved the issue impacting some UK customers trying to load filings in UK Tax. We apologise for any inconvenience this has caused. Our technical team identified this was caused by database related issues and our team restored service. Please note that the affected components for this incident were "Xero Partner Products & Tools > Xero Tax (UK)" and not "United Kingdom - Regional Products - Tax Reporting - UK VAT & MTD" as reported during the incident. Jun <var data-var='date'>30</var>, <var data-var='time'>16:52</var> UTC Update - We know some customers are still experiencing slowness when trying to load filings in Xero Tax for Corporation Tax or filing Statutory accounts. Our technical teams are continuing to work hard to resolve the issue and we apologise for the inconvenience caused. For those only needing to file accounts you can try our new offering as an alternative : https://central.xero.com/s/article/Generate-incorporated-accounts#Startanewfiling Jun <var data-var='date'>30</var>, <var data-var='time'>10:29</var> UTC Investigating - We are aware some UK customers are experiencing slowness or errors when loading filings in UK Tax. Our team is investigating this with urgency.

UK : UK Tax (Xero Partner Products & Tools) - Issues when loading filings

Jun <var data-var='date'>25</var>, <var data-var='time'>23:33</var> UTC Resolved - Sinch has resolved the issue impacting Australian customers not receiving auto super approval codes via SMS. We apologise for any inconvenience this has caused. Jun <var data-var='date'>25</var>, <var data-var='time'>20:24</var> UTC Monitoring - Sinch has implemented a fix and are seeing recovery of their systems. Our team is continuing to monitor. Jun <var data-var='date'>25</var>, <var data-var='time'>15:41</var> UTC Identified - We are currently aware of an issue where customers are not receiving auto super approval codes via SMS. This is due to an issue that Sinch is currently experiencing. Further details can be found on Sinch's status page - https://status.messagemedia.com/. We apologise for any inconvenience this has caused.

AU: Auto Super - Some customers are not receiving auto super approval codes via SMS

Jun <var data-var='date'>24</var>, <var data-var='time'>04:37</var> UTC Resolved - Our team has resolved the issue impacting some customers trying to reconcile transactions in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become temporarily unavailable. Jun <var data-var='date'>24</var>, <var data-var='time'>04:22</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. Jun <var data-var='date'>24</var>, <var data-var='time'>03:32</var> UTC Investigating - We are aware some customers trying to reconcile transactions in Xero are experiencing an error screen. Our team is investigating this with urgency.

Global: Bank Reconciliation - some customers are expecting an issue with reconciling

Jun <var data-var='date'>22</var>, <var data-var='time'>21:15</var> UTC Resolved - Our team has resolved the issue impacting some NZ customers trying to access reporting and invoices in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and restored service.

NZ: Xero - some customers may have experienced issues accessing reporting and invoices in Xero.

Jun <var data-var='date'>17</var>, <var data-var='time'>09:23</var> UTC Resolved - We are aware that customers may have experienced errors when accessing or using Xero between approximately 06:47 and 06:53 UTC. This issue has now been resolved. Jun <var data-var='date'>17</var>, <var data-var='time'>07:43</var> UTC Monitoring - We are aware that customers may have experienced errors when accessing or using Xero between approximately 06:47 and 06:53 UTC. This has now resolved but we are monitoring the situation closely.

Global: Xero - Some customers experienced errors

Jun <var data-var='date'>10</var>, <var data-var='time'>23:58</var> UTC Resolved - Our team has resolved the issue impacting Australian customers trying to access pages in Payroll. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and we worked to restore service. We learn from every incident and put measures in place to prevent issues from happening again. Jun <var data-var='date'>10</var>, <var data-var='time'>23:22</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. Jun <var data-var='date'>10</var>, <var data-var='time'>23:04</var> UTC Investigating - We are aware some AU customers trying to access some pages in Payroll are experiencing an error. Our team is investigating this with urgency.

Australia: Payroll- some customers are experiencing issues with loading pages in Payroll

Jun <var data-var='date'>10</var>, <var data-var='time'>09:47</var> UTC Resolved - Our team has resolved the issue causing customers to experience errors in Xero. We apologise for any inconvenience this has caused. This was related to a recent configuration change which was rolled back. Jun <var data-var='date'>10</var>, <var data-var='time'>09:05</var> UTC Identified - We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. This is our top priority and we will update you as soon as we can. Jun <var data-var='date'>10</var>, <var data-var='time'>08:48</var> UTC Investigating - We are aware that some customers are experiencing errors or issues when using Xero. Our technical teams are investigating this with urgency.

Global: Errors when using Xero

Jun <var data-var='date'> 6</var>, <var data-var='time'>19:45</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 6</var>, <var data-var='time'>18:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 5</var>, <var data-var='time'>02:45</var> UTC Scheduled - We’re carrying out scheduled system maintenance on Sunday 7 June 2026 between 6.30am to 7.45am NZT / 4:30am to 5.45am AEST (6:30pm to 7:45pm Saturday 6 June UTC) . During this time, some customers may experience degraded performance within Xero. Maintenance will be completed by 7.45am NZT / 5.45am AEST (7.45pm Saturday 6 June UTC). Thank you for your patience.

Xero Scheduled Maintenance

Jun <var data-var='date'> 5</var>, <var data-var='time'>16:30</var> UTC Resolved - Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused. Jun <var data-var='date'> 5</var>, <var data-var='time'>16:08</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. Jun <var data-var='date'> 5</var>, <var data-var='time'>15:47</var> UTC Investigating - We are aware that some customers trying to load reports are experiencing error messages or pages not loading. Our team is investigating this with urgency.

Global: Reporting - Errors loading reports

Jun <var data-var='date'> 2</var>, <var data-var='time'>10:22</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 2</var>, <var data-var='time'>09:43</var> UTC Monitoring - We're aware some customers would have experienced issues with accessing and using Xero from 09:00-09:10am UTC. This was due to a networking issues which has now resolved. We apologise for any inconvenience caused.

Is Xero down?

Xero status is UP

Lastest published events

Xero Bank Feeds - scheduled maintenance

Xero Projects - scheduled maintenance

Inland Revenue (NZ) Extended Scheduled Maintenance

Xero Services, Components and Regions

Recent Xero events

AU Tax Planned Maintenance 1st September 2026

Xero Billing – Scheduled Maintenance

Xero Bank Feeds - scheduled maintenance

Xero Projects - scheduled maintenance

Inland Revenue (NZ) Extended Scheduled Maintenance

Chargebee planned maintenance