THIS IS A SCHEDULED EVENT Jul <var data-var='date'>10</var>, <var data-var='time'>08:00</var> UTC &nbsp;-&nbsp; Jul <var data-var='date'>13</var>, <var data-var='time'>00:00</var> UTC Jun <var data-var='date'>22</var>, <var data-var='time'>14:06</var> UTC Scheduled - HMRC is undergoing scheduled system maintenance for the Making Tax Digital for Income Tax service from 16:00 on Friday 10 July until 08:00 on Monday 13 July UTC. During this time the service will be unavailable. Please refer to the HMRC website for further information: https://www.gov.uk/government/publications/use-software-to-send-income-tax-updates-service-availability-and-issues/use-software-to-send-income-tax-updates-service-availability-and-issues

HMRC system maintenance (MTD IT)

Jul <var data-var='date'> 7</var>, <var data-var='time'>14:09</var> UTC Resolved - We have received confirmation that Tink have now resolved the issue and our monitoring. Creating or manually renewing bank feeds are now be available again and outstanding transactions have imported. Jul <var data-var='date'> 7</var>, <var data-var='time'>13:59</var> UTC Identified - We are aware that one of our third party providers is currently experiencing an outage which is impacting UK, Ireland and some EU open banking customers from creating or manually renewing their bank feeds. Customers may also experience delays on any imported transactions. This is our top priority and we will update you as soon as we can. Status Last Reviewed: 13:58 UTC

EMEA : Some open banking customers unable to create or manually renew bank feeds

Jul <var data-var='date'> 1</var>, <var data-var='time'>03:04</var> UTC Resolved - Our team has resolved the issue impacting some UK customers trying to load filings in UK Tax. We apologise for any inconvenience this has caused. Our technical team identified this was caused by database related issues and our team restored service. Please note that the affected components for this incident were "Xero Partner Products & Tools > Xero Tax (UK)" and not "United Kingdom - Regional Products - Tax Reporting - UK VAT & MTD" as reported during the incident. Jun <var data-var='date'>30</var>, <var data-var='time'>16:52</var> UTC Update - We know some customers are still experiencing slowness when trying to load filings in Xero Tax for Corporation Tax or filing Statutory accounts. Our technical teams are continuing to work hard to resolve the issue and we apologise for the inconvenience caused. For those only needing to file accounts you can try our new offering as an alternative : https://central.xero.com/s/article/Generate-incorporated-accounts#Startanewfiling Jun <var data-var='date'>30</var>, <var data-var='time'>10:29</var> UTC Investigating - We are aware some UK customers are experiencing slowness or errors when loading filings in UK Tax. Our team is investigating this with urgency.

UK : UK Tax (Xero Partner Products & Tools) - Issues when loading filings

Jun <var data-var='date'>25</var>, <var data-var='time'>23:33</var> UTC Resolved - Sinch has resolved the issue impacting Australian customers not receiving auto super approval codes via SMS. We apologise for any inconvenience this has caused. Jun <var data-var='date'>25</var>, <var data-var='time'>20:24</var> UTC Monitoring - Sinch has implemented a fix and are seeing recovery of their systems. Our team is continuing to monitor. Jun <var data-var='date'>25</var>, <var data-var='time'>15:41</var> UTC Identified - We are currently aware of an issue where customers are not receiving auto super approval codes via SMS. This is due to an issue that Sinch is currently experiencing. Further details can be found on Sinch's status page - https://status.messagemedia.com/. We apologise for any inconvenience this has caused.

AU: Auto Super - Some customers are not receiving auto super approval codes via SMS

Jun <var data-var='date'>24</var>, <var data-var='time'>04:37</var> UTC Resolved - Our team has resolved the issue impacting some customers trying to reconcile transactions in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become temporarily unavailable. Jun <var data-var='date'>24</var>, <var data-var='time'>04:22</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. Jun <var data-var='date'>24</var>, <var data-var='time'>03:32</var> UTC Investigating - We are aware some customers trying to reconcile transactions in Xero are experiencing an error screen. Our team is investigating this with urgency.

Global: Bank Reconciliation - some customers are expecting an issue with reconciling

Jun <var data-var='date'>22</var>, <var data-var='time'>21:15</var> UTC Resolved - Our team has resolved the issue impacting some NZ customers trying to access reporting and invoices in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and restored service.

NZ: Xero - some customers may have experienced issues accessing reporting and invoices in Xero.

Jun <var data-var='date'>17</var>, <var data-var='time'>09:23</var> UTC Resolved - We are aware that customers may have experienced errors when accessing or using Xero between approximately 06:47 and 06:53 UTC. This issue has now been resolved. Jun <var data-var='date'>17</var>, <var data-var='time'>07:43</var> UTC Monitoring - We are aware that customers may have experienced errors when accessing or using Xero between approximately 06:47 and 06:53 UTC. This has now resolved but we are monitoring the situation closely.

Global: Xero - Some customers experienced errors

Jun <var data-var='date'>10</var>, <var data-var='time'>23:58</var> UTC Resolved - Our team has resolved the issue impacting Australian customers trying to access pages in Payroll. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and we worked to restore service. We learn from every incident and put measures in place to prevent issues from happening again. Jun <var data-var='date'>10</var>, <var data-var='time'>23:22</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. Jun <var data-var='date'>10</var>, <var data-var='time'>23:04</var> UTC Investigating - We are aware some AU customers trying to access some pages in Payroll are experiencing an error. Our team is investigating this with urgency.

Australia: Payroll- some customers are experiencing issues with loading pages in Payroll

Jun <var data-var='date'>10</var>, <var data-var='time'>09:47</var> UTC Resolved - Our team has resolved the issue causing customers to experience errors in Xero. We apologise for any inconvenience this has caused. This was related to a recent configuration change which was rolled back. Jun <var data-var='date'>10</var>, <var data-var='time'>09:05</var> UTC Identified - We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. This is our top priority and we will update you as soon as we can. Jun <var data-var='date'>10</var>, <var data-var='time'>08:48</var> UTC Investigating - We are aware that some customers are experiencing errors or issues when using Xero. Our technical teams are investigating this with urgency.

Global: Errors when using Xero

Jun <var data-var='date'> 6</var>, <var data-var='time'>19:45</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 6</var>, <var data-var='time'>18:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 5</var>, <var data-var='time'>02:45</var> UTC Scheduled - We’re carrying out scheduled system maintenance on Sunday 7 June 2026 between 6.30am to 7.45am NZT / 4:30am to 5.45am AEST (6:30pm to 7:45pm Saturday 6 June UTC) . During this time, some customers may experience degraded performance within Xero. Maintenance will be completed by 7.45am NZT / 5.45am AEST (7.45pm Saturday 6 June UTC). Thank you for your patience.

Xero Scheduled Maintenance

Jun <var data-var='date'> 5</var>, <var data-var='time'>16:30</var> UTC Resolved - Our team has resolved the issue some customers were experiencing trying to load reports. We apologise for any inconvenience caused. Jun <var data-var='date'> 5</var>, <var data-var='time'>16:08</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. Jun <var data-var='date'> 5</var>, <var data-var='time'>15:47</var> UTC Investigating - We are aware that some customers trying to load reports are experiencing error messages or pages not loading. Our team is investigating this with urgency.

Global: Reporting - Errors loading reports

Jun <var data-var='date'> 2</var>, <var data-var='time'>10:22</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 2</var>, <var data-var='time'>09:43</var> UTC Monitoring - We're aware some customers would have experienced issues with accessing and using Xero from 09:00-09:10am UTC. This was due to a networking issues which has now resolved. We apologise for any inconvenience caused.

Global: Xero - Some customers would have experienced errors in Xero

Jun <var data-var='date'> 2</var>, <var data-var='time'>03:31</var> UTC Resolved - We have resolved an issue affecting the Payroll Superannuation and Settings page, where customers were experiencing page loading failures and errors. The issue was caused by a network fault within our Payroll environment. Our technical team has remediated the fault and restored full service. We apologise for the inconvenience caused. Jun <var data-var='date'> 1</var>, <var data-var='time'>10:06</var> UTC Update - We're aware that Australian customers are experiencing slow loading and errors on Payroll pages, including Superannuation and Settings. We understand how critical these functions are and our teams are fully focused on restoring access as quickly as possible. We'll provide updates as the situation develops. Jun <var data-var='date'> 1</var>, <var data-var='time'>08:43</var> UTC Update - We're aware that Australian customers are experiencing slow loading and errors on Payroll pages, including Superannuation and Settings. We understand how critical these functions are and our teams are fully focused on restoring access as quickly as possible. We'll provide updates as the situation develops. Jun <var data-var='date'> 1</var>, <var data-var='time'>05:15</var> UTC Investigating - We are aware Australian customers trying to access Payroll pages, including Superannuation or Settings pages, are experiencing loading slowness and eventual errors. Our team is investigating this with urgency.

Australia: Payroll - some customers may be unable to access Payroll Settings or Superannuation in Xero

Jun <var data-var='date'> 2</var>, <var data-var='time'>01:00</var> UTC Resolved - Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused. A product release caused invoicing to become unavailable. We learn from every incident and put measures in place to prevent issues from happening again. Jun <var data-var='date'> 2</var>, <var data-var='time'>00:38</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. Jun <var data-var='date'> 1</var>, <var data-var='time'>23:55</var> UTC Identified - We have identified what is preventing our customers trying to access invoicing in Xero. This is our top priority and we will update you as soon as we can.

Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.

May <var data-var='date'>22</var>, <var data-var='time'>04:45</var> UTC Resolved - Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused. A product release caused Workpapers to become unavailable, and a rollback restored service. May <var data-var='date'>22</var>, <var data-var='time'>04:25</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. May <var data-var='date'>22</var>, <var data-var='time'>04:08</var> UTC Investigating - We are aware that some partners trying to navigate in Workpapers are experiencing an error page. Our team is investigating this with urgency.

Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.

May <var data-var='date'>20</var>, <var data-var='time'>01:54</var> UTC Resolved - Our team has resolved the issue impacting customers trying to access client lists and client insights in Xero. We apologise for any inconvenience this has caused. Within 24 hours we’ll update this page with a brief summary May <var data-var='date'>20</var>, <var data-var='time'>01:49</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. May <var data-var='date'>20</var>, <var data-var='time'>01:46</var> UTC Investigating - We are aware some customers are experiencing errors or slowness when accessing client lists in Xero. Our team is investigating this with urgency.

Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero

May <var data-var='date'>20</var>, <var data-var='time'>00:49</var> UTC Resolved - Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity with one of our external providers and has restored service. May <var data-var='date'>20</var>, <var data-var='time'>00:22</var> UTC Monitoring - We're aware some customers would have experienced issues with accessing and using Xero from 1-1:10am UTC. Our team have implemented a fix and we're monitoring the results.

Global: Xero - some customers would be experiencing errors when logging in.

May <var data-var='date'>17</var>, <var data-var='time'>00:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>16</var>, <var data-var='time'>23:10</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. May <var data-var='date'>16</var>, <var data-var='time'>22:15</var> UTC In progress - Scheduled maintenance is currently in progress. We expect this to run for an additional hour with a completion ETA of 12.00pm NZT. We will continue to provide updates as necessary. May <var data-var='date'>16</var>, <var data-var='time'>22:14</var> UTC Scheduled - Xero will be undertaking scheduled maintenance on Sunday 17 May from 10.00am to 11.00am NZT. During this time, customers will be unable to purchase new Xero subscriptions or manage existing subscriptions, including upgrades, downgrades, or suspensions. Customers onboarding into certain products may also experience temporary delays. If you need to make changes to your subscription, please do so before or after the maintenance window. Any interrupted onboarding progress will resume automatically once the system is back online. We thank you for your patience during this time.

Xero scheduled maintenance

May <var data-var='date'>15</var>, <var data-var='time'>07:52</var> UTC Resolved - Xero is now stable and all customers should be able to use the platform normally. We have not observed any further disruption since our last update and are confident the platform is operating as expected. We sincerely apologise for the series of incidents over the past week and the impact this has had on your business. We know how much you rely on Xero, and we did not meet the standard you deserve. Our engineering teams will continue to monitor the platform closely. We will publish a Post Incident Summary next week, outlining what happened, why, and the steps we are taking to prevent a recurrence. Updated 5/06/2026 6:54am UTC: <a href="https://status.xero.com/incidents/w5hcvnz47lj7">Post Incident Summary</a> now available. May <var data-var='date'>15</var>, <var data-var='time'>01:21</var> UTC Update - We're aware of an outage affecting customers between 12:21 and 12:24 AM UTC. Xero is now stable and operating normally. We're sorry for the disruption, particularly given the recent outages. Our engineering team is monitoring closely and will update this page if anything changes. May <var data-var='date'>12</var>, <var data-var='time'>07:59</var> UTC Update - Xero continues to be stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely for stability and to ensure everything remains on track. We appreciate your patience and will provide a further update if necessary. May <var data-var='date'>11</var>, <var data-var='time'>11:30</var> UTC Update - Our team has resolved a recent outage our customers experienced from 11:02pm-11:07pm UTC. Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely to ensure everything remains on track. May <var data-var='date'>11</var>, <var data-var='time'>11:07</var> UTC Update - We are aware some customers trying to load pages in Xero are experiencing errors. Our team is investigating this with urgency. May <var data-var='date'>11</var>, <var data-var='time'>10:12</var> UTC Update - Our team has resolved the issue impacting customers. Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely to ensure everything remains on track. May <var data-var='date'>11</var>, <var data-var='time'>09:31</var> UTC Update - We are aware some customers trying to load pages in Xero are experiencing errors. Our team is investigating this with urgency. May <var data-var='date'>11</var>, <var data-var='time'>00:37</var> UTC Monitoring - Our team has resolved the issue impacting customers. Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely to ensure everything remains on track. We apologise for any inconvenience this has caused and appreciate your patience during this time. May <var data-var='date'>10</var>, <var data-var='time'>23:59</var> UTC Update - We are continuing to investigate this issue, and our teams are reporting some recovery of our systems. May <var data-var='date'>10</var>, <var data-var='time'>23:48</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'>10</var>, <var data-var='time'>23:09</var> UTC Investigating - We are aware some customers trying to load pages in Xero are experiencing errors. Our team is investigating this with urgency. May <var data-var='date'> 9</var>, <var data-var='time'>19:30</var> UTC Update - We've resolved the issue experienced by a small section of customers when navigating Xero. Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely for stability and to ensure everything remains on track. We appreciate your patience and will provide a further update if necessary. May <var data-var='date'> 8</var>, <var data-var='time'>11:49</var> UTC Update - We're aware that a smaller section of customers are experiencing issues navigating Xero following the third-party hardware issue with AWS that impacted our platform. We're investigating this with urgency. May <var data-var='date'> 8</var>, <var data-var='time'>12:26</var> UTC Update - Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely for stability and to ensure everything remains on track. We appreciate your patience and will provide a further update if necessary. May <var data-var='date'> 8</var>, <var data-var='time'>03:47</var> UTC Monitoring - Our technical teams have implemented a fix following a third-party hardware issue with AWS that impacted our platform. Customers should now be able to use Xero without issue. We'll be closely monitoring performance over the next 48 hours and throughout next week. May <var data-var='date'> 8</var>, <var data-var='time'>01:05</var> UTC Identified - We're aware some customers are experiencing errors when logging in or navigating areas of Xero. This is not related to the recent platform issues which remain on track. The current issue relates to a third-party hardware incident that has impacted us. We are working closely with them to resolve this as soon as possible and will provide further updates as we have them. We apologise for the continued disruption. May <var data-var='date'> 8</var>, <var data-var='time'>00:05</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'> 7</var>, <var data-var='time'>23:49</var> UTC Investigating - We are aware that customers trying to navigate in Xero are experiencing some errors. Our team is investigating this with urgency. We will provide further updates as soon as we have more information. May <var data-var='date'> 7</var>, <var data-var='time'>22:01</var> UTC Update - We apologise for the disruption this week. This is complex work and we are being deliberate to avoid further issues downstream. Improvements have been deployed overnight and we are continuing to monitor closely for any further issues. Thank you for your patience as we work through this fix. May <var data-var='date'> 7</var>, <var data-var='time'>14:13</var> UTC Update - We are continuing to monitor for any further issues. May <var data-var='date'> 7</var>, <var data-var='time'>02:20</var> UTC Monitoring - We've implemented a fix and customers should now be able to log in to Xero. We're continuing to monitor the situation. We apologise for the inconvenience this disruption may have caused and genuinely appreciate your patience. May <var data-var='date'> 7</var>, <var data-var='time'>01:39</var> UTC Investigating - We are aware that customers trying to navigate in Xero are experiencing an error. Our team is investigating this with urgency. May <var data-var='date'> 7</var>, <var data-var='time'>01:03</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. May <var data-var='date'> 7</var>, <var data-var='time'>00:33</var> UTC Identified - We are aware customers trying to use Xero are experiencing errors. Our team is investigating this with urgency.

Global: Resolved – Platform stable, Post Incident Summary to follow

May <var data-var='date'> 6</var>, <var data-var='time'>11:03</var> UTC Resolved - Our team has resolved the issue causing some customers to experience errors when accessing Xero. We apologise for any inconvenience this has caused. May <var data-var='date'> 6</var>, <var data-var='time'>10:08</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. May <var data-var='date'> 6</var>, <var data-var='time'>09:30</var> UTC Investigating - We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.

Global: Xero - some customers may be experiencing issues in Xero

May <var data-var='date'> 6</var>, <var data-var='time'>04:25</var> UTC Resolved - Our team has resolved the issue affecting customers trying to access Xero. We apologise for the disruption this, and the other incidents today, have caused. We know how important reliable access to Xero is for you, and we appreciate your patience. May <var data-var='date'> 6</var>, <var data-var='time'>03:56</var> UTC Identified - We have identified what is preventing customers from navigating in Xero. This is our top priority and we will update you as soon as we can. May <var data-var='date'> 6</var>, <var data-var='time'>03:54</var> UTC Investigating - We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.

Global: Xero- some customers may be experiencing issues in Xero

May <var data-var='date'> 6</var>, <var data-var='time'>01:39</var> UTC Resolved - We've resolved the issue that was preventing some customers from navigating Xero and completing tasks. We're sorry for the disruption this caused. A fix is now in place, and we'll be taking time to learn from this incident to help prevent it from happening again. Thank you for your patience.

Global - some customers would have experienced issues using Xero

May <var data-var='date'> 5</var>, <var data-var='time'>21:41</var> UTC Resolved - Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused Xero's accessing and core functions to become unavailable, and a rollback has restored service. May <var data-var='date'> 5</var>, <var data-var='time'>21:19</var> UTC Monitoring - Our team has implemented a fix and we are currently monitoring the results. May <var data-var='date'> 5</var>, <var data-var='time'>21:12</var> UTC Identified - We have identified what is impacting customers trying to navigate and use Xero This is our top priority and we will update you as soon as we can.

Global: Xero - some customers may be experiencing errors in Xero

Apr <var data-var='date'>29</var>, <var data-var='time'>05:42</var> UTC Resolved - Our team has resolved the issue impacting customers trying to access Xero. We apologise for any inconvenience this has caused. Apr <var data-var='date'>29</var>, <var data-var='time'>05:32</var> UTC Investigating - We are aware customers trying to access Xero are experiencing errors. Our team is investigating this with urgency.

Global: Xero - Customers are experiencing issues accessing Xero

Apr <var data-var='date'>27</var>, <var data-var='time'>23:12</var> UTC Resolved - Our team has resolved an issue impacting some Hubdoc customers trying to log into Hubdoc, syncing information from Xero into Hubdoc, and publishing documents. We apologise for any inconvenience this has caused. A product release was the cause of this issue, which we rolled back to restore service. Customers can disconnect and reconnect their Hubdoc organisation as a troubleshoot to resolve any remaining issues. You can find those steps on Xero Central. We learn from every incident and put measures in place to prevent issues from happening again.

Is Xero down?

Xero status is UP

Lastest published events

EMEA : Some open banking customers unable to create or manually renew bank feeds

UK : UK Tax (Xero Partner Products & Tools) - Issues when loading filings

AU: Auto Super - Some customers are not receiving auto super approval codes via SMS

Xero Services, Components and Regions

Recent Xero events

HMRC system maintenance (MTD IT)

EMEA : Some open banking customers unable to create or manually renew bank feeds

UK : UK Tax (Xero Partner Products & Tools) - Issues when loading filings

AU: Auto Super - Some customers are not receiving auto super approval codes via SMS

Global: Bank Reconciliation - some customers are expecting an issue with reconciling

NZ: Xero - some customers may have experienced issues accessing reporting and invoices in Xero.

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Is Xero down?

Xero status is UP

Lastest published events

EMEA : Some open banking customers unable to create or manually renew bank feeds

UK : UK Tax (Xero Partner Products & Tools) - Issues when loading filings

AU: Auto Super - Some customers are not receiving auto super approval codes via SMS

Xero Services, Components and Regions

Recent Xero events

HMRC system maintenance (MTD IT)

EMEA : Some open banking customers unable to create or manually renew bank feeds

UK : UK Tax (Xero Partner Products & Tools) - Issues when loading filings

AU: Auto Super - Some customers are not receiving auto super approval codes via SMS

Global: Bank Reconciliation - some customers are expecting an issue with reconciling

NZ: Xero - some customers may have experienced issues accessing reporting and invoices in Xero.

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!