THIS IS A SCHEDULED EVENT Apr <var data-var='date'>23</var>, <var data-var='time'>00:40</var> - <var data-var='time'>08:15</var> WIBApr <var data-var='date'>13</var>, <var data-var='time'>09:49</var> WIB Scheduled - Dear Valued Merchants, Please be informed that Kasikornbank (KBank) will be performing a scheduled system maintenance on April 23, 2026, from 00:40 to 08:15 AM (GMT+7). During this period, the following services on Xendit and GB PrimePay's platform will be temporarily affected: - KBank Direct Debit - Kbank Mobile Banking We kindly ask you to avoid making transactions using the services listed above during the maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or need further assistance, please contact our support team: Email: help@xendit.th LINE OA: @xendit.th Sincerely, Xendit Tech Company Limited

KBank System Maintenance 23/04/2026

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>17</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Apr <var data-var='date'>18</var>, <var data-var='time'>00:05</var> WIBApr <var data-var='date'>12</var>, <var data-var='time'>07:01</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Fri Apr 17 2026 15:55:00 GMT+0000 End Date: Fri Apr 17 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

Scheduled Maintenance for BPI Direct Debit

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>17</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIBApr <var data-var='date'>12</var>, <var data-var='time'>07:01</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Fri Apr 17 2026 13:55:00 GMT+0000 End Date: Fri Apr 17 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>16</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Apr <var data-var='date'>17</var>, <var data-var='time'>00:05</var> WIBApr <var data-var='date'>12</var>, <var data-var='time'>07:01</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Thu Apr 16 2026 15:55:00 GMT+0000 End Date: Thu Apr 16 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>16</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIBApr <var data-var='date'>12</var>, <var data-var='time'>07:01</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Thu Apr 16 2026 13:55:00 GMT+0000 End Date: Thu Apr 16 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>15</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Apr <var data-var='date'>16</var>, <var data-var='time'>00:05</var> WIBApr <var data-var='date'>12</var>, <var data-var='time'>07:01</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Wed Apr 15 2026 15:55:00 GMT+0000 End Date: Wed Apr 15 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>15</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIBApr <var data-var='date'>12</var>, <var data-var='time'>07:01</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Wed Apr 15 2026 13:55:00 GMT+0000 End Date: Wed Apr 15 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>14</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Apr <var data-var='date'>15</var>, <var data-var='time'>00:05</var> WIBApr <var data-var='date'>12</var>, <var data-var='time'>07:01</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Tue Apr 14 2026 15:55:00 GMT+0000 End Date: Tue Apr 14 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>14</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIBApr <var data-var='date'>12</var>, <var data-var='time'>07:01</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Tue Apr 14 2026 13:55:00 GMT+0000 End Date: Tue Apr 14 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>13</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Apr <var data-var='date'>14</var>, <var data-var='time'>00:05</var> WIBApr <var data-var='date'>12</var>, <var data-var='time'>07:01</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Mon Apr 13 2026 15:55:00 GMT+0000 End Date: Mon Apr 13 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>13</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIBApr <var data-var='date'>12</var>, <var data-var='time'>07:01</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Mon Apr 13 2026 13:55:00 GMT+0000 End Date: Mon Apr 13 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

Apr <var data-var='date'>13</var>, <var data-var='time'>00:10</var> WIB Resolved - This incident has been resolved.Apr <var data-var='date'>12</var>, <var data-var='time'>23:00</var> WIB Update - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 10000Apr <var data-var='date'>12</var>, <var data-var='time'>21:00</var> WIB Identified - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 250000001

Payouts Disruption in Indonesia

Apr <var data-var='date'>12</var>, <var data-var='time'>23:40</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>23:07</var> WIB Identified - Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service

DIRECT_DEBIT MAYBANK2U Malaysia Disruption

Apr <var data-var='date'>12</var>, <var data-var='time'>23:12</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>22:57</var> WIB Identified - Dear Valued Customers, We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 22.20% of requests in the last 15 minutes have been affected - First triggered at: 2026-04-12 22:54:12+07:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service

EWALLET GOPAY Indonesia Disruption

Apr <var data-var='date'>12</var>, <var data-var='time'>22:53</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>22:52</var> WIB Identified - Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption

Apr <var data-var='date'>12</var>, <var data-var='time'>22:34</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>22:30</var> WIB Identified - Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Apr <var data-var='date'>12</var>, <var data-var='time'>22:19</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>22:17</var> WIB Identified - Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Apr <var data-var='date'>12</var>, <var data-var='time'>21:52</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>21:35</var> WIB Identified - Dear Valued Customers, We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 16.70% of requests in the last 15 minutes have been affected - First triggered at: 2026-04-12 21:26:12+07:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Apr <var data-var='date'>12</var>, <var data-var='time'>21:28</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>21:27</var> WIB Identified - Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Apr <var data-var='date'>12</var>, <var data-var='time'>15:15</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>15:14</var> WIB Identified - Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Apr <var data-var='date'>12</var>, <var data-var='time'>14:24</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>14:19</var> WIB Identified - Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Apr <var data-var='date'>12</var>, <var data-var='time'>12:03</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>12:02</var> WIB Identified - Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Apr <var data-var='date'>12</var>, <var data-var='time'>09:10</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>09:08</var> WIB Identified - Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Apr <var data-var='date'>12</var>, <var data-var='time'>07:37</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>07:14</var> WIB Identified - Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Apr <var data-var='date'>12</var>, <var data-var='time'>01:20</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer serviceApr <var data-var='date'>12</var>, <var data-var='time'>01:05</var> WIB Identified - Dear Valued Customers, We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 33.30% of requests in the last 15 minutes have been affected - First triggered at: 2026-04-12 01:03:12+07:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Is Xendit down?

Xendit status is DEGRADED

Components with issues

Lastest published events

Payouts Disruption in Indonesia

DIRECT_DEBIT MAYBANK2U Malaysia Disruption

EWALLET GOPAY Indonesia Disruption

Xendit Services, Components and Regions

Recent Xendit events

KBank System Maintenance 23/04/2026

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

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5 monitors included!

Is Xendit down?

Xendit status is DEGRADED

Components with issues

Lastest published events

Payouts Disruption in Indonesia

DIRECT_DEBIT MAYBANK2U Malaysia Disruption

EWALLET GOPAY Indonesia Disruption

Xendit Services, Components and Regions

Recent Xendit events

KBank System Maintenance 23/04/2026

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!