THIS IS A SCHEDULED EVENT Aug <var data-var='date'>19</var>, <var data-var='time'>02:00</var> - <var data-var='time'>04:00</var> WIB Jul <var data-var='date'>10</var>, <var data-var='time'>14:03</var> WIB Scheduled - Dear Valued Merchants, Please be informed that Kasikornbank (KBank) will be performing a scheduled system maintenance on August 19, 2026, from 02:00 to 04:00 AM (GMT+7). During this period, the following services on Xendit and GB PrimePay's platform will be temporarily affected: - Kbank Mobile Banking We kindly ask you to avoid making transactions using the services listed above during the maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or need further assistance, please contact our support team: Email: help@xendit.th LINE OA: @xendit.th Sincerely, Xendit Tech Company Limited

KBank Mobile Banking System Maintenance 19/08/2026

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>14</var>, <var data-var='time'>03:00</var> - <var data-var='time'>03:30</var> WIB Jul <var data-var='date'>10</var>, <var data-var='time'>12:04</var> WIB Scheduled - Dear Valued Merchants, Please be informed that Kasikornbank (KBank) will be performing a scheduled system maintenance on August 14, 2026, from 03:00 to 03:30 AM (GMT+7). During this period, the following services on Xendit and GB PrimePay's platform will be temporarily affected: - Kbank Mobile Banking We kindly ask you to avoid making transactions using the services listed above during the maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or need further assistance, please contact our support team: Email: help@xendit.th LINE OA: @xendit.th Sincerely, Xendit Tech Company Limited

Announcement: KBank Mobile Banking System Maintenance 14/08/2026

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>17</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Jul <var data-var='date'>18</var>, <var data-var='time'>00:05</var> WIB Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Fri Jul 17 2026 15:55:00 GMT+0000 End Date: Fri Jul 17 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

Scheduled Maintenance for BPI Direct Debit

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>17</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIB Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Fri Jul 17 2026 13:55:00 GMT+0000 End Date: Fri Jul 17 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>16</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Jul <var data-var='date'>17</var>, <var data-var='time'>00:05</var> WIB Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Thu Jul 16 2026 15:55:00 GMT+0000 End Date: Thu Jul 16 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>16</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIB Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Thu Jul 16 2026 13:55:00 GMT+0000 End Date: Thu Jul 16 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>15</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Jul <var data-var='date'>16</var>, <var data-var='time'>00:05</var> WIB Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Wed Jul 15 2026 15:55:00 GMT+0000 End Date: Wed Jul 15 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>15</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIB Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Wed Jul 15 2026 13:55:00 GMT+0000 End Date: Wed Jul 15 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>14</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Jul <var data-var='date'>15</var>, <var data-var='time'>00:05</var> WIB Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Tue Jul 14 2026 15:55:00 GMT+0000 End Date: Tue Jul 14 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>14</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIB Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Tue Jul 14 2026 13:55:00 GMT+0000 End Date: Tue Jul 14 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>14</var>, <var data-var='time'>20:30</var> WIB &nbsp;-&nbsp; Jul <var data-var='date'>15</var>, <var data-var='time'>10:30</var> WIB Jul <var data-var='date'>10</var>, <var data-var='time'>14:06</var> WIB Scheduled - Dear Valued Merchants, Please be informed that KTC will be performing a scheduled system maintenance on July 14, 2026 from 20:30 to July 15, 2026 at 10:30 (GMT+7). During the maintenance window, the following payment channels will be impacted: KTC Installment — temporarily unavailable Credit Card (Full payment) — Available as usual; however, some transactions may be affected. We kindly ask you to avoid making transactions using the payment channels listed above during the maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or need further assistance, please contact our support team: Email: help@xendit.th LINE OA: @xendit.th Sincerely, Xendit Tech Company Limited

KTC Installment Maintenance 14/07/2026

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>13</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Jul <var data-var='date'>14</var>, <var data-var='time'>00:05</var> WIB Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Mon Jul 13 2026 15:55:00 GMT+0000 End Date: Mon Jul 13 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>13</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIB Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Mon Jul 13 2026 13:55:00 GMT+0000 End Date: Mon Jul 13 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

Jul <var data-var='date'>13</var>, <var data-var='time'>06:14</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Jul <var data-var='date'>13</var>, <var data-var='time'>06:03</var> WIB Identified - Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service

DIRECT_DEBIT MAYBANK2U Malaysia Disruption

Jul <var data-var='date'>13</var>, <var data-var='time'>05:47</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Jul <var data-var='date'>13</var>, <var data-var='time'>05:37</var> WIB Identified - Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Jul <var data-var='date'>13</var>, <var data-var='time'>02:23</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Jul <var data-var='date'>13</var>, <var data-var='time'>02:13</var> WIB Identified - Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Jul <var data-var='date'>13</var>, <var data-var='time'>02:05</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Jul <var data-var='date'>12</var>, <var data-var='time'>23:27</var> WIB Identified - Dear Valued Customers, We have detected issues with DANA EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on DANA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Market: Indonesia - Impact: successful payment rate dropped below normal threshold We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue. - Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course. Sorry for the inconvenience caused. Sincerely, Xendit customer service

EWALLET DANA Indonesia Disruption

Jul <var data-var='date'>13</var>, <var data-var='time'>02:01</var> WIB Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>12</var>, <var data-var='time'>21:01</var> WIB In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>11</var>, <var data-var='time'>17:18</var> WIB Scheduled - Dear Customers, please be informed that one of our OTC partners will be performing maintenance to serve you better. Channel Code: ECPAY_LOAN Start Date: Sun Jul 12 2026 22:00:00 GMT+0800 End Date: Mon Jul 13 2026 03:00:00 GMT+0800 Impact: Payments using this channel may be partially disrupted Suggestion: If payment is unavailable via GCash, please use Maya Bills *apply vice-versa

Scheduled Maintenance for ECPAY_LOAN Over-The-Counter

Jul <var data-var='date'>13</var>, <var data-var='time'>02:00</var> WIB Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>12</var>, <var data-var='time'>21:00</var> WIB In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>11</var>, <var data-var='time'>17:18</var> WIB Scheduled - Dear Customers, please be informed that one of our OTC partners will be performing maintenance to serve you better. Channel Code: ECPAY_SCHOOL Start Date: Sun Jul 12 2026 22:00:00 GMT+0800 End Date: Mon Jul 13 2026 03:00:00 GMT+0800 Impact: Payments using this channel may be partially disrupted Suggestion: If payment is unavailable via GCash, please use Maya Bills *apply vice-versa

Scheduled Maintenance for ECPAY_SCHOOL Over-The-Counter

Jul <var data-var='date'>13</var>, <var data-var='time'>01:46</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Jul <var data-var='date'>13</var>, <var data-var='time'>01:09</var> WIB Identified - Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Jul <var data-var='date'>13</var>, <var data-var='time'>00:50</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Jul <var data-var='date'>12</var>, <var data-var='time'>23:27</var> WIB Identified - Dear Valued Customers, We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on XENDIT - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Market: Indonesia - Impact: successful payment rate dropped below normal threshold We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue. - Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course. Sorry for the inconvenience caused. Sincerely, Xendit customer service

QR_CODE XENDIT Indonesia Disruption

Jul <var data-var='date'>12</var>, <var data-var='time'>23:53</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Jul <var data-var='date'>12</var>, <var data-var='time'>23:51</var> WIB Identified - Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Jul <var data-var='date'>12</var>, <var data-var='time'>23:07</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Jul <var data-var='date'>12</var>, <var data-var='time'>23:03</var> WIB Identified - Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Jul <var data-var='date'>12</var>, <var data-var='time'>22:17</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Jul <var data-var='date'>12</var>, <var data-var='time'>22:16</var> WIB Identified - Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption

Jul <var data-var='date'>12</var>, <var data-var='time'>20:48</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Jul <var data-var='date'>12</var>, <var data-var='time'>20:38</var> WIB Identified - Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize before retrying the transaction. - If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Is Xendit down?

Xendit status is DEGRADED

Components with issues

Lastest published events

DIRECT_DEBIT MAYBANK2U Malaysia Disruption

DIRECT_DEBIT MAYBANK2U Malaysia Disruption

DIRECT_DEBIT MAYBANK2U Malaysia Disruption

Xendit Services, Components and Regions

Recent Xendit events

KBank Mobile Banking System Maintenance 19/08/2026

Announcement: KBank Mobile Banking System Maintenance 14/08/2026

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Get your FREE account now,
5 monitors included!

Is Xendit down?

Xendit status is DEGRADED

Components with issues

Lastest published events

DIRECT_DEBIT MAYBANK2U Malaysia Disruption

DIRECT_DEBIT MAYBANK2U Malaysia Disruption

DIRECT_DEBIT MAYBANK2U Malaysia Disruption

Xendit Services, Components and Regions

Recent Xendit events

KBank Mobile Banking System Maintenance 19/08/2026

Announcement: KBank Mobile Banking System Maintenance 14/08/2026

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!