THIS IS A SCHEDULED EVENT Aug <var data-var='date'>28</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Aug <var data-var='date'>29</var>, <var data-var='time'>00:05</var> WIB Aug <var data-var='date'>23</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Fri Aug 28 2026 15:55:00 GMT+0000 End Date: Fri Aug 28 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

Scheduled Maintenance for BPI Direct Debit

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>28</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIB Aug <var data-var='date'>23</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Fri Aug 28 2026 13:55:00 GMT+0000 End Date: Fri Aug 28 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>28</var>, <var data-var='time'>02:30</var> - <var data-var='time'>03:00</var> WIB Aug <var data-var='date'>26</var>, <var data-var='time'>11:36</var> WIB Scheduled - Dear Valued Merchants, Please be informed that our bank partner will conduct scheduled system maintenance on 28 August 2026, from 2:30 AM to 3:00 AM (GMT+7). Impacted Service: • Card Payment Channel – The maintenance will only impact some VISA transactions; other card brands will continue to operate as usual. We apologize for any inconvenience this may cause and appreciate your understanding. For further assistance, please contact our Support Team: Email: help@xendit.th LINE Official Account: @xendit.th Sincerely, Xendit Thailand

Announcement: Temporary Credit Card Payment Service Maintenance on 28/08/2026

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>27</var>, <var data-var='time'>22:55</var> WIB &nbsp;-&nbsp; Aug <var data-var='date'>28</var>, <var data-var='time'>00:05</var> WIB Aug <var data-var='date'>23</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Thu Aug 27 2026 15:55:00 GMT+0000 End Date: Thu Aug 27 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>27</var>, <var data-var='time'>20:55</var> - <var data-var='time'>21:35</var> WIB Aug <var data-var='date'>23</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Thu Aug 27 2026 13:55:00 GMT+0000 End Date: Thu Aug 27 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

Aug <var data-var='date'>27</var>, <var data-var='time'>09:40</var> WIB Resolved - This incident has been resolved. Aug <var data-var='date'>27</var>, <var data-var='time'>09:30</var> WIB Update - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999 Aug <var data-var='date'>27</var>, <var data-var='time'>09:20</var> WIB Identified - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-250000000

Payouts Disruption in Indonesia

Aug <var data-var='date'>27</var>, <var data-var='time'>08:00</var> WIB Resolved - This incident has been resolved. Aug <var data-var='date'>27</var>, <var data-var='time'>05:30</var> WIB Identified - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: above 250000001

Aug <var data-var='date'>27</var>, <var data-var='time'>03:46</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>27</var>, <var data-var='time'>03:44</var> WIB Identified - Dear Valued Customers, We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on DANA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Market: Indonesia - Impact: successful payment rate dropped below normal threshold We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue. - Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course. Sorry for the inconvenience caused. Sincerely, Xendit customer service

QR_CODE DANA Indonesia Disruption

Aug <var data-var='date'>27</var>, <var data-var='time'>03:40</var> WIB Resolved - This incident has been resolved. Aug <var data-var='date'>27</var>, <var data-var='time'>03:20</var> WIB Identified - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_PAYMAYA: 1-50000

Payouts Disruption in Philippines

Aug <var data-var='date'>27</var>, <var data-var='time'>02:50</var> WIB Resolved - This incident has been resolved. Aug <var data-var='date'>27</var>, <var data-var='time'>01:20</var> WIB Identified - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_PAYMAYA: 1-50000

Aug <var data-var='date'>27</var>, <var data-var='time'>01:53</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>27</var>, <var data-var='time'>01:49</var> WIB Identified - Dear Valued Customers, We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 10.10% of requests in the last 15 minutes have been affected - First triggered at: 2026-08-27 02:47:19+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service

EWALLET PAYMAYA Philippines Disruption

Aug <var data-var='date'>27</var>, <var data-var='time'>00:31</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>27</var>, <var data-var='time'>00:27</var> WIB Identified - Dear Valued Customers, We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 14.90% of requests in the last 15 minutes have been affected - First triggered at: 2026-08-27 01:24:19+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 503 error is received. - Reconciliation of the status of transactions after the incident will not be required. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Aug <var data-var='date'>27</var>, <var data-var='time'>00:05</var> WIB Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>26</var>, <var data-var='time'>22:55</var> WIB In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>23</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Wed Aug 26 2026 15:55:00 GMT+0000 End Date: Wed Aug 26 2026 17:05:00 GMT+0000 Impact: Linking and payments will be disrupted

Aug <var data-var='date'>27</var>, <var data-var='time'>00:00</var> WIB Resolved - This incident has been resolved. Aug <var data-var='date'>26</var>, <var data-var='time'>23:50</var> WIB Identified - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000

Aug <var data-var='date'>26</var>, <var data-var='time'>23:30</var> WIB Resolved - This incident has been resolved. Aug <var data-var='date'>26</var>, <var data-var='time'>23:20</var> WIB Identified - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000

Aug <var data-var='date'>26</var>, <var data-var='time'>22:20</var> WIB Resolved - This incident has been resolved. Aug <var data-var='date'>26</var>, <var data-var='time'>17:30</var> WIB Update - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999 Aug <var data-var='date'>26</var>, <var data-var='time'>17:10</var> WIB Update - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999 Aug <var data-var='date'>26</var>, <var data-var='time'>17:00</var> WIB Update - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999 Aug <var data-var='date'>26</var>, <var data-var='time'>16:40</var> WIB Update - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000 Aug <var data-var='date'>26</var>, <var data-var='time'>16:00</var> WIB Update - Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-7999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000 Aug <var data-var='date'>26</var>, <var data-var='time'>15:10</var> WIB Identified - Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 5000-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

Aug <var data-var='date'>26</var>, <var data-var='time'>21:35</var> WIB Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>26</var>, <var data-var='time'>20:55</var> WIB In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>23</var>, <var data-var='time'>07:00</var> WIB Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better. Start Date: Wed Aug 26 2026 13:55:00 GMT+0000 End Date: Wed Aug 26 2026 14:35:00 GMT+0000 Impact: Linking and payments will be disrupted

Aug <var data-var='date'>26</var>, <var data-var='time'>19:55</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>26</var>, <var data-var='time'>19:26</var> WIB Identified - Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT WOORI creation due to disruption on our partner's end. Impact: - New virtual accounts cannot be created We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

VIRTUAL_ACCOUNT WOORI Vietnam Disruption

Aug <var data-var='date'>26</var>, <var data-var='time'>18:34</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>26</var>, <var data-var='time'>17:37</var> WIB Identified - Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Over-The-Counter ECPAY_LOAN Philippines Disruption

Aug <var data-var='date'>26</var>, <var data-var='time'>16:29</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>26</var>, <var data-var='time'>16:19</var> WIB Identified - Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Aug <var data-var='date'>26</var>, <var data-var='time'>16:08</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>26</var>, <var data-var='time'>16:07</var> WIB Identified - Dear Valued Customers, We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on LINKAJA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Market: Indonesia - Impact: successful payment rate dropped below normal threshold We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue. - Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course. Sorry for the inconvenience caused. Sincerely, Xendit customer service

EWALLET LINKAJA Indonesia Disruption

Aug <var data-var='date'>26</var>, <var data-var='time'>15:23</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>26</var>, <var data-var='time'>14:48</var> WIB Identified - Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Aug <var data-var='date'>26</var>, <var data-var='time'>14:13</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>26</var>, <var data-var='time'>14:10</var> WIB Identified - Dear Valued Customers, We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on LINKAJA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Market: Indonesia - Impact: successful payment rate dropped below normal threshold We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue. - Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course. Sorry for the inconvenience caused. Sincerely, Xendit customer service

Aug <var data-var='date'>26</var>, <var data-var='time'>14:03</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>26</var>, <var data-var='time'>13:41</var> WIB Identified - Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Aug <var data-var='date'>26</var>, <var data-var='time'>09:03</var> WIB Resolved - Dear Customers, This incident has been resolved. Sincerely, Xendit customer service Aug <var data-var='date'>26</var>, <var data-var='time'>09:02</var> WIB Identified - Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

Is Xendit down?

Xendit status is UP

Lastest published events

Payouts Disruption in Indonesia

Payouts Disruption in Indonesia

QR_CODE DANA Indonesia Disruption

Xendit Services, Components and Regions

Recent Xendit events

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Announcement: Temporary Credit Card Payment Service Maintenance on 28/08/2026

Scheduled Maintenance for BPI Direct Debit

Scheduled Maintenance for BPI Direct Debit

Payouts Disruption in Indonesia