[Resolved] We have confirmation that service has been restored and have verified on our side.  From ~9:40–10:00 AM PT we may have seen partial failures on document retrieval, RAG indexing, and MCP.

Baseten embedding models down

[Resolved] The issue affecting API endpoints has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.

TemplateHighP95Latency

[Resolved] We have pending fixes to prevent an edge case where the Vision model would return an error code. We are monitoring for future occurrences and will have a fix deployed shortly.

Palmyra Vision down through public api requests

Writer Down

[Resolved] The issue affecting WRITER Agent has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.

Writer Agent SEV1 Outage (DB Lock Contention During Migration)

[Resolved] The issue affecting connector authentication has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.

Repeated Connector Configuration Prompts

WRITER Agent stuck in "thinking"

[Resolved] The issue affecting our API services has been resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused.

Impacted: US-1-API

Is Writer down?

Writer status is UNKNOWN

Lastest published events

Baseten embedding models down

TemplateHighP95Latency

Palmyra Vision down through public api requests

Writer Services, Components and Regions

Recent Writer events

Baseten embedding models down

TemplateHighP95Latency

Palmyra Vision down through public api requests

Writer Down

Writer Agent SEV1 Outage (DB Lock Contention During Migration)

Repeated Connector Configuration Prompts