Mar <var data-var='date'>27</var>, <var data-var='time'>19:15</var> EDT Resolved - We think the impact from the issue is over.Mar <var data-var='date'>27</var>, <var data-var='time'>18:03</var> EDT Monitoring - The custom branding code editor and JWT template editor functionality has been restored.Mar <var data-var='date'>27</var>, <var data-var='time'>17:57</var> EDT Investigating - We are investigating an issue with our Dashboard. The custom branding editor's custom CSS code editor and the JWT editor are currently not available. We will share an update as soon as possible.

Elevated Dashboard Errors

Mar <var data-var='date'>17</var>, <var data-var='time'>10:30</var> EDT Resolved - This incident has been resolved.Mar <var data-var='date'>17</var>, <var data-var='time'>10:27</var> EDT Monitoring - Services have returned to normal operationMar <var data-var='date'>17</var>, <var data-var='time'>10:12</var> EDT Investigating - We’re investigating elevated API errors and latency.

Elevated API Errors

Feb <var data-var='date'>24</var>, <var data-var='time'>06:16</var> EST Resolved - All services have returned to normal. This incident is resolved.Feb <var data-var='date'>24</var>, <var data-var='time'>05:39</var> EST Identified - Our team has identified the issue and is implementing a fix.Feb <var data-var='date'>24</var>, <var data-var='time'>05:11</var> EST Investigating - We’re investigating elevated API errors and latency.

Jan <var data-var='date'>27</var>, <var data-var='time'>14:42</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'>27</var>, <var data-var='time'>14:35</var> EST Update - Error rates and latencies returned to normal at 11:02am PT, but we are continuing to monitor until the upstream provider resolves the incident on their side.Jan <var data-var='date'>27</var>, <var data-var='time'>14:11</var> EST Monitoring - Our upstream provider has identified the problem and working on a fix. We continue to monitor.Jan <var data-var='date'>27</var>, <var data-var='time'>13:57</var> EST Investigating - We are seeing elevated error rates across our services. We will share an update as soon as possible.

Elevated Error Rates

Jan <var data-var='date'>23</var>, <var data-var='time'>10:16</var> EST Resolved - The issue impacting outbound email delivery to Outlook and Microsoft 365 inboxes has been resolved. Delivery is now operating normally across all providers.Jan <var data-var='date'>22</var>, <var data-var='time'>18:44</var> EST Monitoring - We are experiencing degraded delivery of outbound emails from WorkOS to Outlook and Microsoft 365 inboxes. Some messages may be delayed or not delivered. Delivery to non-Outlook providers is unaffected. We are monitoring the situation and will share updates as they become available.

Degraded Email Delivery to Microsoft Outlook Inboxes

Jan <var data-var='date'> 3</var>, <var data-var='time'>09:20</var> EST Resolved - Webhook delivery latencies have returned to normal levels. Please contact support if you are still experiencing delays.Jan <var data-var='date'> 2</var>, <var data-var='time'>21:10</var> EST Monitoring - Our team is actively monitoring webhook processing and we're seeing steady progress as our increased processing capacity takes effect. The backlog of pending webhooks is decreasing, and we expect continued improvement over the next several hours.Jan <var data-var='date'> 2</var>, <var data-var='time'>20:03</var> EST Identified - We've identified the issue causing webhook delivery delays and have increased processing capacity.Jan <var data-var='date'> 2</var>, <var data-var='time'>15:48</var> EST Investigating - We are investigating delays in webhook event delivery affecting some webhook event types. Directory Sync and Magic Auth code functionality are operating normally and are not impacted.

Delayed Webhook Deliveries

Dec <var data-var='date'>29</var>, <var data-var='time'>09:13</var> EST Resolved - Our DDOS protection mitigated an attack but also resulted in false positives causing end users to see intermittent 404s. We have adjusted the sensitivity of these rules to prevent further false positives.Dec <var data-var='date'>29</var>, <var data-var='time'>07:26</var> EST Monitoring - We are seeing degraded performance of AuthKit resulting in intermittent errors. The error rate has improved and we are monitoring.

Degraded AuthKit Behavior

Dec <var data-var='date'> 5</var>, <var data-var='time'>04:32</var> EST Resolved - This incident has been resolved.Dec <var data-var='date'> 5</var>, <var data-var='time'>04:21</var> EST Monitoring - Our upstream provider has recovered. We continue to monitor.Dec <var data-var='date'> 5</var>, <var data-var='time'>03:57</var> EST Investigating - We are seeing elevated error rates across our services. We will share an update as soon as possible.

Dec <var data-var='date'> 3</var>, <var data-var='time'>14:55</var> EST Resolved - A fix has been tested, deployed and verified.Dec <var data-var='date'> 3</var>, <var data-var='time'>13:51</var> EST Monitoring - We have reverted a deployed change that affected the impersonation reason field, and service has been restored. We will monitor closely.Dec <var data-var='date'> 3</var>, <var data-var='time'>12:57</var> EST Identified - And issue in the dashboard has prevented users from using the impersonation feature. The issue has been identified, and a fix is being deployed

Impersonation via Dashboard unavailable

Nov <var data-var='date'>18</var>, <var data-var='time'>13:26</var> EST Resolved - Authentication challenges in AuthKit are fully restored. We will continue monitoring.Nov <var data-var='date'>18</var>, <var data-var='time'>12:18</var> EST Update - We continue to see no impact to customers, but are continuing to monitor the status of our upstream provider.Nov <var data-var='date'>18</var>, <var data-var='time'>09:07</var> EST Monitoring - We have implemented a mitigation for the issue and are monitoring.Nov <var data-var='date'>18</var>, <var data-var='time'>08:40</var> EST Investigating - We are investigating elevated errors in AuthKit challenges due to an upstream provider issue.

AuthKit authentication challenge issues

Nov <var data-var='date'>11</var>, <var data-var='time'>12:42</var> EST Resolved - The incident has been resolved, service has been restored for all customers.Nov <var data-var='date'>11</var>, <var data-var='time'>12:24</var> EST Monitoring - A small number of customers have reported issues accessing their sign up pages. The impact is a 404 on the sign-up page for customers with only OAuth provider sign-up methods. A previous deployment has been identified as a trigger and rolled back, and we are monitoring to ensure there is no further impact.

Authkit signup pages not appearing for some customers

Oct <var data-var='date'>20</var>, <var data-var='time'>22:31</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'>20</var>, <var data-var='time'>21:51</var> EDT Monitoring - We have finished deploying across all affected services and services have been restored. We will continue to monitor to ensure no additional impactOct <var data-var='date'>20</var>, <var data-var='time'>21:08</var> EDT Update - Admin Portal has been recovered as the fix has fully deployed.Oct <var data-var='date'>20</var>, <var data-var='time'>20:54</var> EDT Update - We have begun rolling out fixes across services, and will be verifying recovery as it deploysOct <var data-var='date'>20</var>, <var data-var='time'>19:41</var> EDT Update - We have identified the issue and are working on a fix. We'll update again when we've rolled it out.Oct <var data-var='date'>20</var>, <var data-var='time'>18:14</var> EDT Update - We are currently experience a large percentage of requests timing out (for AuthKit, Admin Portal, and Dashboard logins) due to ongoing issues at our upstream provider. We are working with them on this issue and will update you again within the hour, or when our status changes.Oct <var data-var='date'>20</var>, <var data-var='time'>17:12</var> EDT Identified - We continue to investigate workarounds for our upstream provider. We apologize for the inconvenience.Oct <var data-var='date'>20</var>, <var data-var='time'>15:45</var> EDT Update - Authkit and Admin Portal availability are being affected by an upstream provider. Engineers are currently investigating options for restoring service despite upstream issues. We will share an update as soon as possible.Oct <var data-var='date'>20</var>, <var data-var='time'>15:27</var> EDT Update - Error rates are high across Authkit, Admin Portal, and Dashboard. We will post an update as soon as possible.Oct <var data-var='date'>20</var>, <var data-var='time'>15:15</var> EDT Investigating - We are investigating an issue with Authkit. We apologize for the inconvenience and will share an update once we have more information.

Authkit and Admin Portal Errors

Oct <var data-var='date'>20</var>, <var data-var='time'>06:06</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'>20</var>, <var data-var='time'>05:38</var> EDT Monitoring - Services are recovering with significant improvement. Our team continues to monitor the situation with our upstream provider.Oct <var data-var='date'>20</var>, <var data-var='time'>04:58</var> EDT Update - We continue to be impacted by the AWS incident. Engineers are currently investigating options for restoring service despite the AWS incident. We will share an update as soon as possible.Oct <var data-var='date'>20</var>, <var data-var='time'>03:43</var> EDT Update - We are aware that one of our upstream providers is experiencing issues. We are continuing to investigate.Oct <var data-var='date'>20</var>, <var data-var='time'>03:35</var> EDT Update - We are seeing elevated error rates across our services. We will share an update as soon as possible.Oct <var data-var='date'>20</var>, <var data-var='time'>03:17</var> EDT Investigating - We are investigating an issue with our API. We apologize for the inconvenience and will share an update once we have more information.

Oct <var data-var='date'>14</var>, <var data-var='time'>07:52</var> EDT Resolved - We've resolved the internal telemetry issue.Oct <var data-var='date'>14</var>, <var data-var='time'>07:22</var> EDT Monitoring - We've confirmed that webhook delivery has been and continues to process successfully. We are resolving an internal telemetry issue and will continue to monitor.Oct <var data-var='date'>14</var>, <var data-var='time'>06:24</var> EDT Investigating - Webhook delivery across services are currently delayed. We will share an update once we have more information.

Increased webhook delivery delay

Oct <var data-var='date'>10</var>, <var data-var='time'>13:02</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'>10</var>, <var data-var='time'>12:52</var> EDT Monitoring - Services are returning to normal, and our team is continuing to monitor the situation.Oct <var data-var='date'>10</var>, <var data-var='time'>12:35</var> EDT Identified - We’ve identified the issue and implemented a fix.Oct <var data-var='date'>10</var>, <var data-var='time'>12:21</var> EDT Investigating - We are investigating an issue with our API. We apologize for the inconvenience and will share an update once we have more information.

Sep <var data-var='date'>18</var>, <var data-var='time'>17:44</var> EDT Resolved - This incident has been resolved.Sep <var data-var='date'>18</var>, <var data-var='time'>17:32</var> EDT Monitoring - Delays on directory sync webhooks have returned to baseline levels, we are continuing to monitor.Sep <var data-var='date'>18</var>, <var data-var='time'>15:33</var> EDT Identified - Webhook delivery for Directory Sync events is currently delayed. We are currently working through the backlog of messages, and working on increasing throughput.

Increased Webhook Delays

Sep <var data-var='date'>10</var>, <var data-var='time'>16:53</var> EDT Resolved - This incident has been resolved.Sep <var data-var='date'>10</var>, <var data-var='time'>13:50</var> EDT Monitoring - Delays on directory sync webhooks have returned to baseline levels, we are continuing to monitorSep <var data-var='date'>10</var>, <var data-var='time'>13:39</var> EDT Identified - We are investigating an issue with our webhooks, which has lead to elevated latency for directory sync webhook delivery. We apologize for the inconvenience and will share an update once we have more information.

Elevated Webhook Delays

Aug <var data-var='date'>26</var>, <var data-var='time'>16:31</var> EDT Resolved - Webhook delivery has returned to normal. Thank you for your patience.Aug <var data-var='date'>26</var>, <var data-var='time'>15:42</var> EDT Identified - Webhook delivery for Directory Sync events is currently delayed. We are currently working through the backlog of messages, and working on increasing throughput.

Degraded webhook delivery

Aug <var data-var='date'>21</var>, <var data-var='time'>16:02</var> EDT Resolved - The incident has been resolved.Aug <var data-var='date'>21</var>, <var data-var='time'>15:29</var> EDT Monitoring - Our systems are returning to normal. We’ll continue monitoring closely with our upstream provider.Aug <var data-var='date'>21</var>, <var data-var='time'>15:11</var> EDT Update - We're continuing to investigate on our side, but our edge networking provider has confirmed problems in the US East region. We’re working with them for updates as they resolve it.”Aug <var data-var='date'>21</var>, <var data-var='time'>13:59</var> EDT Update - Our platform is experienced elevated errors and latency platform-wide. We're still investigating the issue, and will provide an update soon.Aug <var data-var='date'>21</var>, <var data-var='time'>13:39</var> EDT Investigating - AuthKit is experiencing elevated platform errors. We're currently investigating the issue, and will provide an update soon.

Elevated Platform Errors

Jul <var data-var='date'>24</var>, <var data-var='time'>19:38</var> EDT Resolved - This issue is resolved.Jul <var data-var='date'>24</var>, <var data-var='time'>19:35</var> EDT Monitoring - Our team has implemented a fix and we are seeing email delivery recovery. We'll continue to monitor for issues.Jul <var data-var='date'>24</var>, <var data-var='time'>19:25</var> EDT Identified - Our team has identified the issue and is implementing a fix.Jul <var data-var='date'>24</var>, <var data-var='time'>18:11</var> EDT Investigating - We've received reports that email delivery from our platform is delayed. Our team is currently investigating.

Email Delivery Delayed

Jul <var data-var='date'>24</var>, <var data-var='time'>09:50</var> EDT Resolved - This incident has been resolved.Jul <var data-var='date'>24</var>, <var data-var='time'>09:40</var> EDT Monitoring - Our team has rolled out mitigations and seeing services return to normal.Jul <var data-var='date'>24</var>, <var data-var='time'>09:14</var> EDT Identified - Our team has identified the issue and is implementing a fix.Jul <var data-var='date'>24</var>, <var data-var='time'>08:43</var> EDT Investigating - Our team is investigating an issue with logging into our Dashboard.

Unable to Login to Dashboard

Jul <var data-var='date'>23</var>, <var data-var='time'>19:17</var> EDT Resolved - All services are operational and the incident has been resolved.Jul <var data-var='date'>23</var>, <var data-var='time'>19:10</var> EDT Monitoring - We’ve rolled out the fix and are continuing to monitor for errors.Jul <var data-var='date'>23</var>, <var data-var='time'>19:09</var> EDT Identified - Between 5:50 PM and 10:21 PM UTC, certain API endpoints across AuthKit, Audit Logs, Directory Sync, and the Events API were rate-limited more aggressively than intended. We’ve identified the root cause, deployed a fix, and are currently monitoring the system.

Some API endpoints were erroneously rate-limited

Jul <var data-var='date'>18</var>, <var data-var='time'>12:07</var> EDT Resolved - This incident has been resolved.Jul <var data-var='date'>18</var>, <var data-var='time'>11:54</var> EDT Identified - Google OAuth is currently experiencing elevated error rates. Other login methods are unaffected. https://www.google.com/appsstatus/dashboard/incidents/oFcAZTr4EVieF5Fr6Ee9

Google OAuth experiencing elevated errors

Jul <var data-var='date'>16</var>, <var data-var='time'>18:45</var> EDT Resolved - All services are operational and the incident has been resolved.Jul <var data-var='date'>16</var>, <var data-var='time'>17:17</var> EDT Monitoring - We’ve rolled out the fix and are continuing to monitor for errors.Jul <var data-var='date'>16</var>, <var data-var='time'>17:08</var> EDT Identified - Our team has identified the issue and is rolling out the fix.Jul <var data-var='date'>16</var>, <var data-var='time'>17:00</var> EDT Update - We are seeing elevated error rates across our platform. Our team is investigating the issue.Jul <var data-var='date'>16</var>, <var data-var='time'>16:51</var> EDT Investigating - We are seeing elevated error rates in AuthKit. Our team is investigating the issue.

Elevated Platform Error Rates

Jun <var data-var='date'>17</var>, <var data-var='time'>15:11</var> EDT Resolved - The incident has been resolved.Jun <var data-var='date'>17</var>, <var data-var='time'>15:06</var> EDT Monitoring - All services have returned to normal operation. We are continuing to monitor.Jun <var data-var='date'>17</var>, <var data-var='time'>14:58</var> EDT Identified - We’ve identified the root cause and are continuing to work on mitigating it.Jun <var data-var='date'>17</var>, <var data-var='time'>14:34</var> EDT Investigating - We are investigating an increase in errors with AuthKit, Dashboard and SSO.

Is WorkOS down?

WorkOS status is UP

Lastest published events

Elevated Dashboard Errors

Elevated API Errors

Elevated API Errors

WorkOS Services, Components and Regions

Recent WorkOS events

Elevated Dashboard Errors

Elevated API Errors

Elevated API Errors

Elevated Error Rates

Degraded Email Delivery to Microsoft Outlook Inboxes

Delayed Webhook Deliveries

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Is WorkOS down?

WorkOS status is UP

Lastest published events

Elevated Dashboard Errors

Elevated API Errors

Elevated API Errors

WorkOS Services, Components and Regions

Recent WorkOS events

Elevated Dashboard Errors

Elevated API Errors

Elevated API Errors

Elevated Error Rates

Degraded Email Delivery to Microsoft Outlook Inboxes

Delayed Webhook Deliveries

Get your FREE account now,5 monitors included!

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5 monitors included!