Apr <var data-var='date'> 8</var>, <var data-var='time'>16:05</var> UTC Resolved - Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact <a href="https://support.workiva.com/hc/en-us/requests/new">Workiva Support</a>, 1-800-706-6526, or one of our <a href="https://www.workiva.com/contact-support">international toll-free numbers</a>.Apr <var data-var='date'> 8</var>, <var data-var='time'>13:47</var> UTC Monitoring - Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Apr <var data-var='date'> 8</var>, <var data-var='time'>13:18</var> UTC Update - We are continuing to work on a fix for this issue.Apr <var data-var='date'> 8</var>, <var data-var='time'>13:17</var> UTC Identified - We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

Home page widget latency

Mar <var data-var='date'>31</var>, <var data-var='time'>13:10</var> UTC Resolved - On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Mar <var data-var='date'>31</var>, <var data-var='time'>08:17</var> UTC Update - Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.Mar <var data-var='date'>30</var>, <var data-var='time'>20:11</var> UTC Monitoring - We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed.  Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.Mar <var data-var='date'>30</var>, <var data-var='time'>19:31</var> UTC Investigating - We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our <a href="https://www.workiva.com/contact-support">international toll-free numbers</a>.Mar <var data-var='date'>30</var>, <var data-var='time'>19:15</var> UTC Identified - Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcementsMar <var data-var='date'>30</var>, <var data-var='time'>19:06</var> UTC Investigating - We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our <a href="https://www.workiva.com/contact-support">international toll-free numbers</a>.

[SEC] Filings unavailable

Mar <var data-var='date'>30</var>, <var data-var='time'>21:13</var> UTC Resolved - On March 30th, 2026, Workiva experienced an outage with one of it's services resulting in users not being able to access our US Production environment. Reports show the Workiva platform is operational. However, if you continue to experience issues, please submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Mar <var data-var='date'>30</var>, <var data-var='time'>20:48</var> UTC Update - We are continuing to monitor for any further issues.Mar <var data-var='date'>30</var>, <var data-var='time'>20:14</var> UTC Update - We are continuing to monitor for any further issues.Mar <var data-var='date'>30</var>, <var data-var='time'>17:56</var> UTC Monitoring - Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.Mar <var data-var='date'>30</var>, <var data-var='time'>17:38</var> UTC Investigating - We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

Workiva Outage impacting app.wdesk.com

Mar <var data-var='date'>28</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>28</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>26</var>, <var data-var='time'>09:05</var> UTC Scheduled - Workiva will deploy a needed database updated to the Workiva Chains platform in the US region. This database update may cause interruptions to Chains that are running at that time. The scheduled maintenance should take no longer than 10 minutes to update and once completed all Chain will run as scheduled.

Planned Chains maintenance: US production region

Mar <var data-var='date'>28</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>28</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>26</var>, <var data-var='time'>09:03</var> UTC Scheduled - Workiva will deploy a needed database updated to the Workiva Chains platform in the EU region. This database update may cause interruptions to Chains that are running at that time. The scheduled maintenance should take no longer than 10 minutes to update and once completed all Chain will run as scheduled.

Planned Chains maintenance: EU production region

Mar <var data-var='date'>27</var>, <var data-var='time'>19:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>27</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>26</var>, <var data-var='time'>09:01</var> UTC Scheduled - Workiva will deploy a needed database updated to the Workiva Chains platform in the APAC region. This database update may cause interruptions to Chains that are running at that time. The scheduled maintenance should take no longer than 10 minutes to update and once completed all Chain will run as scheduled.

Planned Chains maintenance: APAC Production Region

Mar <var data-var='date'>12</var>, <var data-var='time'>09:21</var> UTC Resolved - Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Mar <var data-var='date'>12</var>, <var data-var='time'>08:22</var> UTC Monitoring - Mitigating steps have been taken.  Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Mar <var data-var='date'>12</var>, <var data-var='time'>08:09</var> UTC Update - We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdeskMar <var data-var='date'>12</var>, <var data-var='time'>06:54</var> UTC Investigating - We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

Customer experience issues with Chains executing

Mar <var data-var='date'> 9</var>, <var data-var='time'>10:01</var> UTC Resolved - Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Mar <var data-var='date'> 6</var>, <var data-var='time'>11:58</var> UTC Monitoring - Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Mar <var data-var='date'> 6</var>, <var data-var='time'>11:03</var> UTC Identified - We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.Mar <var data-var='date'> 6</var>, <var data-var='time'>10:17</var> UTC Investigating - We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

SSO login issue

Mar <var data-var='date'> 8</var>, <var data-var='time'>01:30</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 8</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>18</var>, <var data-var='time'>15:35</var> UTC Scheduled - Workiva will deploy a necessary update to the EU production region starting Sunday, March 8, 2026, at 2:00am Central European Time (Mar 7, 7:00pm US CST). The update will only take a few minutes, but users may experience some product slowness during this time. Once the update is complete, experience will return to normal. Thank you for your patience.

Plannned maintenance: EU production region

Feb <var data-var='date'>20</var>, <var data-var='time'>18:30</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>20</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>18</var>, <var data-var='time'>21:49</var> UTC Scheduled - Workiva will deploy a necessary update to the APAC production region starting Saturday, February 21, 2026, at 2:00am Singapore time (Feb 20, 12:00pm US CST). The update will only take a few minutes, but users may experience some product slowness during this time. Once the update is complete, experience will return to normal. Thank you for your patience.

Planned Maintenance: APAC production region

Jan <var data-var='date'>29</var>, <var data-var='time'>17:20</var> UTC Resolved - Between January 26th to January 28th, we experienced an issue where tagging users in comments would intermittently fail. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'>29</var>, <var data-var='time'>00:18</var> UTC Monitoring - Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'>28</var>, <var data-var='time'>20:39</var> UTC Update - Complete tagging functionality is restored in Documents, Spreadsheets, and Presentations. Validation is underway for remaining products. We will provide another update once more information becomes available.Jan <var data-var='date'>28</var>, <var data-var='time'>14:27</var> UTC Update - Our team continues to work towards a resolution. We will provide another update once more information becomes available.Jan <var data-var='date'>26</var>, <var data-var='time'>21:22</var> UTC Identified - While our team works toward a resolution, impacted users may attempt to do a hard refresh in their browser as a workaround, and retry the tag. We will provide another update as soon as more information is available.Jan <var data-var='date'>26</var>, <var data-var='time'>20:10</var> UTC Investigating - We are currently investigating an issue where tagging users in comments would intermittently fail. We will provide an update as soon as possible.

Tagging Functionality within comments

Jan <var data-var='date'>28</var>, <var data-var='time'>13:45</var> UTC Resolved - Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'>27</var>, <var data-var='time'>15:51</var> UTC Monitoring - We continue to monitor for recovery with Microsoft Azure's systems.  For additional status, please reference https://azure.status.microsoft/en-us/statusJan <var data-var='date'>27</var>, <var data-var='time'>13:52</var> UTC Identified - We have confirmed the Workiva platform is being affected by issues with Microsoft. We are communicating with them and are working to return to normal operations as quickly as possible. For additional status, please reference https://azure.status.microsoft/en-us/statusJan <var data-var='date'>27</var>, <var data-var='time'>13:06</var> UTC Investigating - We are currently investigating reports that users are experiencing issues with AI functionality when utilizing Azure for  their AI model provider. We will provide an update as soon as possible. *This issue is impacting users on eu.wdesk.com.

Issues reported with user experience with AI functionality

Jan <var data-var='date'>23</var>, <var data-var='time'>09:09</var> UTC Resolved - Between 22nd Jan to 23rd Jan, we experienced Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'>23</var>, <var data-var='time'>08:55</var> UTC Monitoring - Notice: We are seeing recovery based on Microsoft’s service status page, and email delivery is beginning to resume for affected users utilizing Microsoft Exchange. Microsoft has indicated that the underlying issue is resolving. We will continue to monitor closely and provide further updates if needed. Please refer to status.cloud.microsoft for the latest information.Jan <var data-var='date'>22</var>, <var data-var='time'>22:18</var> UTC Identified - Notice: We are currently tracking a Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. This is an issue on the Microsoft-side, and they are working on a resolution. Please check status.cloud.microsoft for live updates or to subscribe for updates.

Microsoft Exchange delayed email delivery

Jan <var data-var='date'>19</var>, <var data-var='time'>15:05</var> UTC Resolved - Between January 12, 2026 to January 18, 2026, we experienced some users experiencing a delay in the US Production region with user activity logs. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'>19</var>, <var data-var='time'>15:00</var> UTC Update - We are continuing to monitor for any further issues.Jan <var data-var='date'>14</var>, <var data-var='time'>20:24</var> UTC Monitoring - Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'>13</var>, <var data-var='time'>16:38</var> UTC Update - Our team continues to work towards a resolution. We will provide another update once more information becomes available.Jan <var data-var='date'>12</var>, <var data-var='time'>23:18</var> UTC Identified - We have currently identified reports that some users are experiencing a delay in the US Production region with user activity logs. A release is scheduled for later this evening. We will provide an update tomorrow morning.Jan <var data-var='date'>12</var>, <var data-var='time'>22:08</var> UTC Investigating - As of 12:28 PM CST, we are experiencing delays in the US Production region with user activity logs. Engineering is currently investigating. We will provide an update as soon as possible.

Activity Logs

Jan <var data-var='date'>12</var>, <var data-var='time'>18:25</var> UTC Resolved - Between 5:02am CST to 6:41am CST, Workiva experienced intermittent issues where SEC filings were getting stuck in RETRIEVING_STATUS. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'>12</var>, <var data-var='time'>16:12</var> UTC Update - Technical difficulties with the SEC EDGAR system continues. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcementsJan <var data-var='date'>12</var>, <var data-var='time'>14:06</var> UTC Identified - Technical difficulties with the SEC EDGAR system are currently disseminating filings to the Public Dissemination Service (PDS). As a result, submissions that have been accepted are not being reflected on PDS. . For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

Edgar Systems Not Disseminating to PDS

Jan <var data-var='date'> 9</var>, <var data-var='time'>21:02</var> UTC Resolved - This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'> 9</var>, <var data-var='time'>20:15</var> UTC Update - Our team is still actively engaged and we will provide another update to you as soon as possible. For filing assistance please submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'> 9</var>, <var data-var='time'>16:42</var> UTC Investigating - We are investigating reports that some filings are not being successfully submitted to the U.S. Securities and Exchange Commission. We will provide an update to you as soon as possible. For filing assistance, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Intermittent Failures when Filing

Jan <var data-var='date'> 8</var>, <var data-var='time'>18:32</var> UTC Resolved - This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'> 8</var>, <var data-var='time'>18:07</var> UTC Identified - Technical difficulties with the SEC EDGAR system are currently limiting EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcementsJan <var data-var='date'> 8</var>, <var data-var='time'>17:05</var> UTC Update - We continue to investigate reports that some filings are not being successfully submitted to the U.S. Securities and Exchange Commission. We will provide an update to you as soon as possible. For filing assistance, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Jan <var data-var='date'> 8</var>, <var data-var='time'>15:49</var> UTC Update - We are continuing to investigate this issue.Jan <var data-var='date'> 8</var>, <var data-var='time'>15:25</var> UTC Investigating - We are currently investigating reports that some users are receiving a 403 error when filing. We will provide an update as soon as possible.

Intermittent SEC issues impacting filings

Dec <var data-var='date'>10</var>, <var data-var='time'>18:52</var> UTC Resolved - Starting on 12/8/25 at 12:38pm CT to 12/10/25 ending at 12:11pm CST, we experienced an issue with comment notifications reporting a permissions error. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Dec <var data-var='date'>10</var>, <var data-var='time'>17:30</var> UTC Update - A fix for this issue is underway. Customers may observe a short period of comments failing to load when the fix is applied. We will provide another update once more information becomes available.Dec <var data-var='date'>10</var>, <var data-var='time'>17:20</var> UTC Investigating - We are investigating an issue with comment notifications reporting a permissions error. We will provide an update as soon as possible.

Comment Notifications Permissions Error

Dec <var data-var='date'> 5</var>, <var data-var='time'>12:32</var> UTC Resolved - Between approximately 8:48 AM UTC to 09:12 AM UTC Workiva experienced an issue impacting the service across our production environments. This was related to an incident with a third party provider, CloudFare. The incident has since been addressed and we have seen recovery. Reports show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Dec <var data-var='date'> 5</var>, <var data-var='time'>09:55</var> UTC Monitoring - Reports confirm that the Workiva platform is recovering. We will continue to monitor closely and provide updates as they become available. If users are still experiencing any performance issues, please contact the Workiva Support Team. We currently are observing recovery on all our environments and are monitoring the services. The incident appears to be related to an issue with one of our third party providers, CloudFare, which has been mitigated at the moment, according to their external communication.

Workiva Platform Service Disruption

Oct <var data-var='date'>25</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>25</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>23</var>, <var data-var='time'>00:10</var> UTC Scheduled - Workiva will deploy a necessary database update to the Workiva Carbon platform on the US production region beginning Saturday, October 25, 2025 at 1:00am US Central Daylight time. During this update, uploading to the PG&S will not be available. The maintenance should not take longer than three hours total. Once the update is complete, all experience will return to normal. Thank you for your patience during this time.

Planned maintenance: US production region

Oct <var data-var='date'>20</var>, <var data-var='time'>23:02</var> UTC Resolved - AWS have confirmed incident resolution for this issue, and Workiva engineers have validated that the platform is operating normally. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Oct <var data-var='date'>20</var>, <var data-var='time'>21:08</var> UTC Monitoring - While AWS continues to report stable recovery in the affected region, Workiva engineers are continuing to validate platform health. We are currently observing stable recovery in line with expectations and will update this incident if conditions change. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Oct <var data-var='date'>20</var>, <var data-var='time'>17:51</var> UTC Update - AWS has reported that service restoration in the affected region is still ongoing. Customers may observe partial recovery. We continue to work with AWS to restore full service to the US production region.Oct <var data-var='date'>20</var>, <var data-var='time'>15:39</var> UTC Update - Our cloud service provider is reporting ongoing network reliability issues and are working towards resolution. Customers may experience issues or errors when accessing the US Production environment. We will provide updates as more information becomes available.Oct <var data-var='date'>20</var>, <var data-var='time'>15:20</var> UTC Investigating - We continue to investigate the root cause for the network connectivity issues and work towards resolving these issues. We will provide updates as more information becomes available.Oct <var data-var='date'>20</var>, <var data-var='time'>13:33</var> UTC Update - We continue to observe that most functions of the platform are working normally. The issue with Email notifications for MFA login codes not being sent, is now resolved. We are now observing impact to Carbon on the US Production environment, some functions including the loading of dashboards are not functioning. Further updates will be provided once they become available.Oct <var data-var='date'>20</var>, <var data-var='time'>11:59</var> UTC Update - We are continuing to monitor for any further issues.Oct <var data-var='date'>20</var>, <var data-var='time'>11:27</var> UTC Update - We continue to monitor the Workiva platform. The core platform is operating normally at this time. We have identified that Email notifications for MFA login codes are not being sent since the incident and we are working to resolve this.Oct <var data-var='date'>20</var>, <var data-var='time'>09:57</var> UTC Update - We are continuing to monitor for any further issues.Oct <var data-var='date'>20</var>, <var data-var='time'>09:52</var> UTC Monitoring - Starting at 1:55 AM (US Central Time) Workiva's US Production environment experienced issues as a result of an issue with a service provider. Internal testing and monitoring have begun to indicate recovery now but we continue to monitor.

US Production Environment Unavailable

Sep <var data-var='date'>23</var>, <var data-var='time'>17:41</var> UTC Resolved - Between 4:52 AM CDT to 6:02 AM CDT, GRC experiences in the US Production environment were severely degraded.. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Sep <var data-var='date'>23</var>, <var data-var='time'>16:08</var> UTC Investigating - We continue to see recovery and are no longer receiving reports from users encountering issues with GRC loading. We continue to monitor the situation while we work to identify the root cause. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Sep <var data-var='date'>23</var>, <var data-var='time'>15:06</var> UTC Monitoring - Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Sep <var data-var='date'>23</var>, <var data-var='time'>11:30</var> UTC Update - We have started to see the issue recovering and continue to monitor the situation.Sep <var data-var='date'>23</var>, <var data-var='time'>10:58</var> UTC Investigating - We are currently investigating reports from some users experiencing issues loading GRC on the US Production environment. Our technical teams are engaged and actively working to investigate this. We will provide an update as soon as possible.

Issue loading GRC

Sep <var data-var='date'>18</var>, <var data-var='time'>17:54</var> UTC Resolved - On September 17th, 2025, we experienced slowness in Wdata. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Sep <var data-var='date'>17</var>, <var data-var='time'>11:27</var> UTC Monitoring - The issue where Wdata was degraded in the US Production environment has been mitigated by our technical teams. We continue to monitor the affected service.Sep <var data-var='date'>17</var>, <var data-var='time'>09:53</var> UTC Investigating - We are currently experiencing an issue where Wdata is degraded on the US Production environment. We are working with our technical teams to investigate this issue.

Wdata is degraded on US Production environment

Sep <var data-var='date'>12</var>, <var data-var='time'>19:30</var> UTC Completed - The scheduled maintenance has been completed.Sep <var data-var='date'>12</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'> 4</var>, <var data-var='time'>21:29</var> UTC Update - The 2025 Disaster Recovery Test in the APAC production region will happen as scheduled on 13 September at 2:00 a.m. Singapore time.Aug <var data-var='date'> 8</var>, <var data-var='time'>18:50</var> UTC Update - Workiva has rescheduled the 2025 Disaster Recovery Test in the APAC production region for 13 September at 2:00 a.m. Singapore time.Aug <var data-var='date'> 8</var>, <var data-var='time'>18:50</var> UTC Scheduled - Updated Schedule: On September 12, 2025, at 1:00 p.m. US Central Daylight time, we will test Workiva's disaster recovery plan in the APAC production region. This test, which will last no longer than 90 minutes, will show how our platform and services withstand the loss of a major data center. During the test, you may experience unpredictable platform behavior, such as latency or errors. All experiences will return to normal once the test is complete. We appreciate your patience during this time.

Disaster Recovery Test: APAC production region

Aug <var data-var='date'>21</var>, <var data-var='time'>22:05</var> UTC Resolved - At approximately 1PM CDT on 8/21, we experienced intermittent slowness in the US Workiva Platform. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Aug <var data-var='date'>21</var>, <var data-var='time'>20:30</var> UTC Monitoring - Our monitoring systems indicating recovery as of approximately 2:15PM CDT. As for the root cause, a networking vendor has acknowledged an incident and has made traffic routing adjustments to resolve the issue. We will continue to monitor the situation and provide an update if additional issues are observed within the Workiva platform. If you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.Aug <var data-var='date'>21</var>, <var data-var='time'>18:52</var> UTC Investigating - We are currently investigating reports that some users of the US Workiva Platform may be experiencing intermittent slowness. The issue has been identified and we are working on a remediation. We will provide an update as soon as possible.

Is Workiva down?

Workiva status is UP

Lastest published events

Home page widget latency

[SEC] Filings unavailable

Workiva Outage impacting app.wdesk.com

Workiva Services, Components and Regions

Recent Workiva events

Home page widget latency

[SEC] Filings unavailable

Workiva Outage impacting app.wdesk.com

Planned Chains maintenance: US production region

Planned Chains maintenance: EU production region

Planned Chains maintenance: APAC Production Region

Get your FREE account now,
5 monitors included!

Is Workiva down?

Workiva status is UP

Lastest published events

Home page widget latency

[SEC] Filings unavailable

Workiva Outage impacting app.wdesk.com

Workiva Services, Components and Regions

Recent Workiva events

Home page widget latency

[SEC] Filings unavailable

Workiva Outage impacting app.wdesk.com

Planned Chains maintenance: US production region

Planned Chains maintenance: EU production region

Planned Chains maintenance: APAC Production Region

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!