Jul <var data-var='date'> 6</var>, <var data-var='time'>07:30</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 6</var>, <var data-var='time'>06:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 3</var>, <var data-var='time'>04:48</var> PDT Scheduled - On Monday, 7 July, and Tuesday, 8 July, we will be performing a scheduled upgrade to the BI Data Link database. The upgrade will be rolled out gradually — a subset of accounts will be upgraded on Monday, 7 July, with the remaining accounts upgraded on Tuesday, 8 July. Customers using BI Data Link should expect approximately one hour of downtime during their respective maintenance window (the database will not be reachable), and stale data for about 24 hours after that. The expected maintenance window start time: San Francisco: Monday, 7 July, 06:30 / Tuesday, 8 July, 06:30 Boston: Monday, 7 July, 09:30 / Tuesday, 8 July, 09:30 London: Monday, 7 July, 14:30 / Tuesday, 8 July, 14:30 Athens: Monday, 7 July, 16:30 / Tuesday, 8 July, 16:30 Sydney: Monday, 7 July, 23:30 / Tuesday, 8 July, 23:30

BI Data Link – scheduled database upgrade

Jun <var data-var='date'>29</var>, <var data-var='time'>07:30</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>29</var>, <var data-var='time'>06:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>25</var>, <var data-var='time'>06:02</var> PDT Scheduled - On Monday, 29 June, we will be performing a scheduled upgrade to the BI Data Link database. Customers using BI Data Link should expect a one hour downtime during the maintenance window (the database will not be reachable), and stale data for about 24 hours after that. The expected maintenance window start time:  San Francisco: Monday, 29 June, 06:30  Boston: Monday, 29 June, 09:30  London: Monday, 29 June, 14:30  Athens: Monday, 29 June, 16:30  Sydney: Monday, 29 June, 23:30

May <var data-var='date'>23</var>, <var data-var='time'>00:52</var> PDT Completed - The database upgrade has been completed. Due to the complexity of the procedure, there may be degraded performance in some parts of the apps for the remainder of the day. May <var data-var='date'>22</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>07:05</var> PDT Scheduled - On Saturday, May 23, 2026, we will be performing a database upgrade. The operation is expected to last approximately 3 hours. Customer-facing applications will experience downtime, while candidate-facing applications will remain operational. Due to the complexity of the procedure, there may be degraded performance in some parts of the apps for the remainder of the day. Maintenance start times: San Francisco: Friday, May 22, 23:00 Boston: Saturday, May 23, 02:00 London: Saturday, May 23, 07:00 Athens: Saturday, May 23, 09:00 Sydney: Saturday, May 23, 16:00

Database upgrade

May <var data-var='date'>10</var>, <var data-var='time'>03:29</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>02:29</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>02:39</var> PDT Scheduled - On Monday, 11 May, we will be performing a scheduled update to the BI Data Link reports, adding new tables and columns to the Redshift database. These are non-breaking changes, no existing queries or connections will be affected. However, due to the schema update, the daily data refresh will be delayed. Customers using BI Data Link should expect stale data for about 24 hours, throughout from Sunday, 10 May at 14:00 PDT through Monday, 11 May at 13:59 PDT. Once the update is complete, please reach out to your dedicated Implementation Manager to receive the updated database structure documentation. The expected maintenance window start time: San Francisco: Sunday, 10 May, 14:00 PDT Boston: Sunday, 10 May, 17:00 EDT London: Sunday, 10 May, 21:00 BST Athens: Monday, 11 May, 00:00 EEST Sydney: Monday, 11 May, 09:00 AEST

BI Data Link – scheduled schema update

Apr <var data-var='date'>23</var>, <var data-var='time'>08:09</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>23</var>, <var data-var='time'>06:37</var> PDT Investigating - Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

Delays in resume uploading

Apr <var data-var='date'>21</var>, <var data-var='time'>03:01</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>00:08</var> PDT Investigating - Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

Mar <var data-var='date'>16</var>, <var data-var='time'>23:48</var> PDT Resolved - This incident has been resolved. Mar <var data-var='date'>16</var>, <var data-var='time'>09:34</var> PDT Investigating - The issue appears to be resolved and all pages are loading normally. We apologize for the disruption. Mar <var data-var='date'>16</var>, <var data-var='time'>09:19</var> PDT Identified - The issue has been identified and a fix is being implemented.

Issue with timeouts and slowness

Mar <var data-var='date'> 5</var>, <var data-var='time'>05:50</var> PST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 5</var>, <var data-var='time'>05:30</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 5</var>, <var data-var='time'>04:30</var> PST Scheduled - We will be performing a reporting database upgrade to address a performance issue. During this time, in product reports will be temporarily unavailable for approximately 20 minutes. Maintenance will begin shortly at 1:30 PM UTC today.

Reporting database upgrade

Feb <var data-var='date'>13</var>, <var data-var='time'>05:32</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'>13</var>, <var data-var='time'>01:08</var> PST Investigating - We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/xnjqnwnqycmm

E-signature service disruption

Feb <var data-var='date'> 9</var>, <var data-var='time'>05:46</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'> 6</var>, <var data-var='time'>02:24</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 5</var>, <var data-var='time'>02:22</var> PST Identified - Data in custom reports provided by our professional services and the BI Data Link reports may be outdated due to an issue with the most recent refresh. We are working on refreshing it today.

Delayed refresh for BI Data Link and professional services reports

Jan <var data-var='date'>26</var>, <var data-var='time'>23:30</var> PST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>26</var>, <var data-var='time'>22:30</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>23</var>, <var data-var='time'>04:19</var> PST Update - Systems will stay operational during that time. You may experience short interruptions in sourcing tools, including Search with AI and Screening Assistant. San Francisco: Monday, 26 Jan 2026, 22:30–23:30 PST Boston: Tuesday, 27 Jan 2026, 01:30–02:30 EST London: Tuesday, 27 Jan 2026, 06:30–07:30 GMT Athens: Tuesday, 27 Jan 2026, 08:30–09:30 EET Sydney: Tuesday, 27 Jan 2026, 17:30–18:30 AEDT Jan <var data-var='date'>23</var>, <var data-var='time'>00:40</var> PST Update - We will be undergoing scheduled maintenance during this time. Jan <var data-var='date'>23</var>, <var data-var='time'>00:32</var> PST Scheduled - Systems will stay operational during that time. You may experience short interruptions in sourcing tools, including Search with AI and Screening Assistant. San Francisco: Saturday, 24 Jan 2026, 23:00 PDT Boston: Sunday, 25 Jan 2026, 02:00 EDT London: Sunday, 25 Jan 2026, 07:00 BST Athens: Sunday, 25 Jan 2026, 09:00 EEST Sydney: Sunday,25 Jan 2026, 16:00 AEST

Sourcing infrastructure maintenance

Jan <var data-var='date'> 2</var>, <var data-var='time'>16:15</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'> 2</var>, <var data-var='time'>13:10</var> PST Investigating - We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/

Offer letter signatures not working as expected

Dec <var data-var='date'> 5</var>, <var data-var='time'>01:34</var> PST Resolved - This incident has been resolved. Dec <var data-var='date'> 5</var>, <var data-var='time'>01:17</var> PST Monitoring - Workable is accessible again and we are monitoring. Dec <var data-var='date'> 5</var>, <var data-var='time'>01:01</var> PST Investigating - Our service provider, Cloudflare, is experiencing network performance issues that are impacting Workable customers. They are aware of the issue and are actively working on a fix.

Application availability issues

Nov <var data-var='date'>15</var>, <var data-var='time'>00:00</var> PST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>14</var>, <var data-var='time'>23:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>12</var>, <var data-var='time'>06:45</var> PST Update - On Saturday, November 15, 2025, we will be performing a database upgrade. The operation is expected to last approximately 1 hour, during which there will be up to 30 minutes of downtime for all Workable services. Impact: - Workable users will not be able to sign up or log in to their accounts, and API/integrations will be temporarily unavailable for up to one minute. - Candidate-facing services, including career pages, applications, Workable Video Interviews, and Workable Assessments, will also be down. Maintenance start times: San Francisco: Friday, November 14, 23:00 Boston: Saturday, November 15, 02:00 London: Saturday, November 15, 07:00 Athens: Saturday, November 15, 09:00 Sydney: Saturday, November 15, 18:00 Nov <var data-var='date'> 7</var>, <var data-var='time'>07:25</var> PST Scheduled - On Saturday, November 15, 2025, we will be performing a database upgrade. The operation is expected to have a 30-minute downtime for all Workable services. Impact: - Workable users will not be able to sign up or log in to their accounts, and API/integrations will be temporarily unavailable for up to one minute. - Candidate-facing services, including career pages, applications, Workable Video Interviews, and Workable Assessments, will also be down. Maintenance start times: San Francisco: Friday, November 14, 23:00 Boston: Saturday, November 15, 02:00 London: Saturday, November 15, 07:00 Athens: Saturday, November 15, 09:00 Sydney: Saturday, November 15, 18:00

Oct <var data-var='date'>25</var>, <var data-var='time'>20:30</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>25</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>24</var>, <var data-var='time'>04:29</var> PDT Scheduled - This Sunday, October 26, at 05:00 AM EEST, we will perform planned maintenance on our database for our branded job boards (including Newjobs) and Free tools for Managers. The maintenance will last approximately 10 minutes, during which: - Candidates will be able to browse the job boards and apply to jobs. - Users won’t be able to access the free version of the Workable recruiter dashboard (post jobs or see applied candidates). The expected start time of this maintenance is: San Francisco: Saturday, October 25, 20:00 PDT Boston: Saturday, October 25, 23:00 EDT London: Sunday, October 26, 03:00 GMT Athens: Sunday, October 26, 05:00 EEST Sydney: Sunday, October 26, 14:00 AEST

Database maintenance - free recruiter dashboard

Oct <var data-var='date'>21</var>, <var data-var='time'>04:30</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>04:13</var> PDT Monitoring - Reporting refresh flows are gradually recovering, and we are monitoring the results. Oct <var data-var='date'>20</var>, <var data-var='time'>03:53</var> PDT Investigating - Our built-in and BI Data Link reports are experiencing delays due to ongoing issues with our third-party provider. Our team is closely monitoring the situation to restore the syncing process as soon as possible.

Reports experiencing delays

Oct <var data-var='date'>16</var>, <var data-var='time'>10:44</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>16</var>, <var data-var='time'>08:28</var> PDT Monitoring - A fix has been implemented, and all delayed events will be processed shortly. We apologize for the disruption. Oct <var data-var='date'>16</var>, <var data-var='time'>06:54</var> PDT Investigating - Users may experience issues with calendar integrations not syncing correctly to their calendars or with Google Meet and Microsoft Teams not generating meeting links. We are investigating.

Calendar sync and meeting link issues

Oct <var data-var='date'> 1</var>, <var data-var='time'>17:38</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'> 1</var>, <var data-var='time'>11:30</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 1</var>, <var data-var='time'>07:51</var> PDT Investigating - We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/8g4fhlrn5t0r

Sep <var data-var='date'>29</var>, <var data-var='time'>02:29</var> PDT Resolved - This incident has been resolved - apologies for the disruption! Sep <var data-var='date'>29</var>, <var data-var='time'>02:21</var> PDT Investigating - We are currently investigating this issue.

Workable is down

Sep <var data-var='date'> 5</var>, <var data-var='time'>01:15</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 5</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 4</var>, <var data-var='time'>08:21</var> PDT Scheduled - This Friday, September 5, at 11:00 AM EEST, we will perform planned maintenance on our reporting infrastructure. The maintenance will last approximately 15 minutes, during which some disruption may occur. Scheduled reports will not run during this downtime. You can either run them manually or wait for the next scheduled run. The expected start time of this maintenance is: San Francisco: Friday, 5 Sept, 01:00 PDT Boston: Friday, 5 Sept, 04:00 EDT London: Friday, 5 Sept, 09:00 BST Athens: Friday, 5 Sept, 11:00 EEST Sydney: Friday, 5 Sept, 18:00 AEST

Reporting infrastructure maintenance

Aug <var data-var='date'> 4</var>, <var data-var='time'>07:42</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>05:19</var> PDT Identified - We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/hlf6fghp1h8b

E-Signature service disruption

Jul <var data-var='date'>31</var>, <var data-var='time'>09:49</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>08:53</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>31</var>, <var data-var='time'>08:02</var> PDT Investigating - We’re currently investigating an issue where some candidates are appearing multiple times within the same job or stage. Additionally, certain disqualified candidates are incorrectly appearing in the qualified stages.

Duplicate candidate entries in job stages

Jul <var data-var='date'>29</var>, <var data-var='time'>02:44</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>29</var>, <var data-var='time'>02:37</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>29</var>, <var data-var='time'>02:14</var> PDT Investigating - We are currently investigating an issue that causes delays or prevents CV/Resumes from being uploaded.

Issues with CV/Resume upload and bulk actions

Jul <var data-var='date'>29</var>, <var data-var='time'>02:22</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>29</var>, <var data-var='time'>01:37</var> PDT Investigating - We are currently experiencing an issue with our texting provider, which may result in SMS messages not being sent or received as expected.

Workable texting may be unavailable

Jul <var data-var='date'> 2</var>, <var data-var='time'>13:06</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>12:46</var> PDT Monitoring - We have identified that DropBox Sign is currently experiencing outages across their product suite. They are working to resolve the issue as quickly as possible on their end. You can also find updates on their status page: https://status.hellosign.com/

Is Workable down?

Workable status is UP

Lastest published events

BI Data Link – scheduled database upgrade

BI Data Link – scheduled database upgrade

Database upgrade

Workable Services, Components and Regions

Recent Workable events

BI Data Link – scheduled database upgrade

BI Data Link – scheduled database upgrade

Database upgrade

BI Data Link – scheduled schema update

Delays in resume uploading

Delays in resume uploading