Oct <var data-var='date'> 1</var>, <var data-var='time'>05:42</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 1</var>, <var data-var='time'>05:23</var> UTC Monitoring - Monitoring telemetry shows normal performance across all services. We are continuing to observe system metrics closely. Oct <var data-var='date'> 1</var>, <var data-var='time'>05:17</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'> 1</var>, <var data-var='time'>05:17</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Some Users Are Experiencing Issues With Multiple Services

Sep <var data-var='date'>15</var>, <var data-var='time'>09:17</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>15</var>, <var data-var='time'>08:56</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>15</var>, <var data-var='time'>08:51</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>15</var>, <var data-var='time'>08:35</var> UTC Investigating - We are aware that users are experiencing multiple issues with Wix Services and we are currently investigating it. Further updates to follow shortly.

RESOLVED: Multiple Issues with Wix Services in European Region

Sep <var data-var='date'> 7</var>, <var data-var='time'>22:11</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'> 7</var>, <var data-var='time'>15:26</var> UTC Investigating - We are aware that some users are experiencing issues with elements missing on Wix Harmony Live Sites and are currently investigating it.

RESOLVED: Some Elements not Appearing on Wix Harmony Live Sites

Sep <var data-var='date'> 1</var>, <var data-var='time'>14:55</var> UTC Resolved - Issue with SMS Delivery Delays on Twilio side is resolved, and is no longer impacting Wix services. Please refer to Twilio Status Page for additional information: https://status.twilio.com/ Sep <var data-var='date'> 1</var>, <var data-var='time'>11:07</var> UTC Update - We're seeing a decreased number of issues with SMS Deliverability that are related to incident on Twilio side. In case you still experience issues, please refer to Twilio for additional information: https://status.twilio.com/ Sep <var data-var='date'> 1</var>, <var data-var='time'>10:38</var> UTC Monitoring - We're seeing a decreased number of issues with SMS Deliverability that are related to incident on Twilio side. In case you still experience issues, please refer to Twilio for additional information: https://status.twilio.com/ Sep <var data-var='date'> 1</var>, <var data-var='time'>09:10</var> UTC Identified - We've identified that issues with SMS Deliverability are related to incident on Twilio side. Please refer to Twilio for additional information: https://status.twilio.com/

RESOLVED: SMS Delivery Delays on Twilio Side

Aug <var data-var='date'>19</var>, <var data-var='time'>21:23</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>20:20</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>19</var>, <var data-var='time'>20:17</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>19</var>, <var data-var='time'>20:15</var> UTC Update - We are continuing to investigate this issue. Aug <var data-var='date'>19</var>, <var data-var='time'>20:06</var> UTC Update - We are continuing to investigate this issue. Aug <var data-var='date'>19</var>, <var data-var='time'>19:55</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Wix Sites Loading Slow in Some Regions

Aug <var data-var='date'>12</var>, <var data-var='time'>15:09</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>14:54</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>12</var>, <var data-var='time'>14:44</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Issues opening Wix Editors and dashboards

Aug <var data-var='date'> 1</var>, <var data-var='time'>14:44</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 1</var>, <var data-var='time'>14:33</var> UTC Update - We are continuing to monitor for any further issues. Aug <var data-var='date'> 1</var>, <var data-var='time'>14:13</var> UTC Update - The underlying issue has been identified and fixed. Systems are currently recovering, though it may take a short time for all services to return to full capacity. We are continuing to monitor the situation closely. Aug <var data-var='date'> 1</var>, <var data-var='time'>14:06</var> UTC Update - We are continuing to monitor for any further issues. Aug <var data-var='date'> 1</var>, <var data-var='time'>14:05</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 1</var>, <var data-var='time'>13:25</var> UTC Update - Our engineering team has identified the root cause of the issue and is actively executing multiple resolution paths to restore service as quickly as possible. Further updates to follow shortly. Aug <var data-var='date'> 1</var>, <var data-var='time'>12:47</var> UTC Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'> 1</var>, <var data-var='time'>12:34</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 1</var>, <var data-var='time'>11:48</var> UTC Update - We are continuing to investigate this issue. Aug <var data-var='date'> 1</var>, <var data-var='time'>11:43</var> UTC Update - We are continuing to investigate this issue. Aug <var data-var='date'> 1</var>, <var data-var='time'>11:40</var> UTC Update - We are continuing to investigate this issue. Aug <var data-var='date'> 1</var>, <var data-var='time'>11:30</var> UTC Update - We are continuing to investigate this issue. Aug <var data-var='date'> 1</var>, <var data-var='time'>11:27</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Multiple Critical Issues with Wix Services

Jul <var data-var='date'>29</var>, <var data-var='time'>13:47</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>29</var>, <var data-var='time'>13:38</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>29</var>, <var data-var='time'>13:38</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'>29</var>, <var data-var='time'>13:31</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Issues on mulitple Wix Services

Jul <var data-var='date'>24</var>, <var data-var='time'>12:16</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>24</var>, <var data-var='time'>11:57</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>24</var>, <var data-var='time'>11:29</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>24</var>, <var data-var='time'>11:29</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Issues With Multiple Wix Services

Jul <var data-var='date'>22</var>, <var data-var='time'>08:48</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>22</var>, <var data-var='time'>08:41</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>22</var>, <var data-var='time'>08:38</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>22</var>, <var data-var='time'>08:36</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'>22</var>, <var data-var='time'>08:36</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Issues Affecting Multiple Wix Services

Jul <var data-var='date'> 7</var>, <var data-var='time'>14:35</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>14:29</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 7</var>, <var data-var='time'>14:26</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'> 7</var>, <var data-var='time'>14:25</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Issues Accessing Editor/Studio

Jul <var data-var='date'> 7</var>, <var data-var='time'>08:28</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>08:20</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 7</var>, <var data-var='time'>08:12</var> UTC Investigating - We are investigating issues with multiple services.

RESOLVED: Issue affecting multiple services

Jun <var data-var='date'>29</var>, <var data-var='time'>15:55</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>15:50</var> UTC Monitoring - The issue has been resolved and we are continuing to monitor. Jun <var data-var='date'>29</var>, <var data-var='time'>15:38</var> UTC Update - We are continuing to investigate this issue. Jun <var data-var='date'>29</var>, <var data-var='time'>15:37</var> UTC Update - We are continuing to investigate this issue. Jun <var data-var='date'>29</var>, <var data-var='time'>15:36</var> UTC Investigating - We are currently investigating this issue.

Issues Loading The Wix Editor

Jun <var data-var='date'>25</var>, <var data-var='time'>22:36</var> UTC Resolved - The issue has been resolved. If you are still having issues with Harmony container content not loading, please contact Customer Care. Jun <var data-var='date'>25</var>, <var data-var='time'>22:26</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>25</var>, <var data-var='time'>22:12</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>25</var>, <var data-var='time'>20:17</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Containers Missing Content on Harmony Sites

Jun <var data-var='date'>23</var>, <var data-var='time'>09:56</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>23</var>, <var data-var='time'>09:51</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>23</var>, <var data-var='time'>09:22</var> UTC Identified - We are continuing to investigate this issue related to Stores Products and Checkout. We have identified an issue with our DB, and are currently working on reverting the changes that caused it. Jun <var data-var='date'>23</var>, <var data-var='time'>09:16</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Issues with Stores Product Catalog

Jun <var data-var='date'>10</var>, <var data-var='time'>11:19</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>10</var>, <var data-var='time'>11:14</var> UTC Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>10</var>, <var data-var='time'>11:14</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>10</var>, <var data-var='time'>10:56</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>10</var>, <var data-var='time'>10:55</var> UTC Investigating - We are currently investigating an issue with accessing live sites affecting some users.

RESOLVED: Issues Accessing Live Sites

May <var data-var='date'>11</var>, <var data-var='time'>19:00</var> UTC Resolved - The issue has been resolved

RESOLVED: Wix Sites Are Loading Slow or Not Loading for Some Visitors

May <var data-var='date'> 7</var>, <var data-var='time'>21:51</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>18:12</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 7</var>, <var data-var='time'>17:44</var> UTC Update - Our engineers identified an issue caused by a corrupted version of the editor. This version has already been reverted, but users who attempted to publish their sites while it was active may still be affected. We are still actively working on a fix. May <var data-var='date'> 7</var>, <var data-var='time'>15:57</var> UTC Update - The issue has been identified, and a fix is being deployed. May <var data-var='date'> 7</var>, <var data-var='time'>13:55</var> UTC Update - Our engineers identified an issue caused by a corrupted version of the editor. This version has already been reverted, but users who attempted to publish their sites while it was active may still be affected. We are still actively working on a fix. May <var data-var='date'> 7</var>, <var data-var='time'>12:23</var> UTC Update - Our engineers identified an issue caused by a corrupted version of the editor. This version has already been reverted, but users who attempted to publish their sites while it was active may still be affected. We are actively working on a fix. May <var data-var='date'> 7</var>, <var data-var='time'>12:06</var> UTC Update - The issue has been identified and a fix is being implemented. May <var data-var='date'> 7</var>, <var data-var='time'>11:59</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'> 7</var>, <var data-var='time'>11:56</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'> 7</var>, <var data-var='time'>11:36</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Some Users Have Issues with Saving/Publishing Sites

May <var data-var='date'> 7</var>, <var data-var='time'>01:58</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>01:58</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'> 7</var>, <var data-var='time'>01:32</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'> 7</var>, <var data-var='time'>00:14</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'> 7</var>, <var data-var='time'>00:00</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'> 6</var>, <var data-var='time'>22:27</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Issue Affecting Wix Editor and Other Wix Services

Apr <var data-var='date'>16</var>, <var data-var='time'>15:13</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>13:57</var> UTC Investigating - Some site visitors may experience issues on multiple services.

Resolved: Minor Issue affecting multiple services

Apr <var data-var='date'>14</var>, <var data-var='time'>15:11</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>14</var>, <var data-var='time'>15:06</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>14</var>, <var data-var='time'>14:37</var> UTC Investigating - Our engineers are currently investigating an issue affecting possibility to log in into Wix account. Check back here for updates.

RESOLVED: Intermittent Issues with Logging In

Apr <var data-var='date'> 2</var>, <var data-var='time'>11:45</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 2</var>, <var data-var='time'>11:42</var> UTC Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'> 2</var>, <var data-var='time'>11:35</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'> 2</var>, <var data-var='time'>11:21</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'> 2</var>, <var data-var='time'>11:10</var> UTC Update - Our engineers are continuing to investigate this issue. Apr <var data-var='date'> 2</var>, <var data-var='time'>10:11</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'> 2</var>, <var data-var='time'>10:04</var> UTC Investigating - We are currently investigating this issue.

RESOLVED: Issues affecting Wix Pro Galleries and Media Uploads

Mar <var data-var='date'>26</var>, <var data-var='time'>16:21</var> UTC Resolved - The issue has been confirmed to be resolved. Mar <var data-var='date'>26</var>, <var data-var='time'>15:32</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>26</var>, <var data-var='time'>15:21</var> UTC Investigating - Some website visitors may experience reduced performance when accessing their live sites.

RESOLVED: Intermittent Issues Affecting Live Site Access

Mar <var data-var='date'>25</var>, <var data-var='time'>17:16</var> UTC Resolved - This incident has been mitigated. We are conducting an additional investigation on the cause and will update in the Postmortem once our investigation is complete. Thank you for your patience. Mar <var data-var='date'>25</var>, <var data-var='time'>16:15</var> UTC Investigating - We are aware that some users are experiencing issues with accessing their Dashboard and are currently investigating it

RESOLVED: An Issue for Some Users with Accessing Their Dashboards

Mar <var data-var='date'>16</var>, <var data-var='time'>16:09</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>16</var>, <var data-var='time'>15:46</var> UTC Identified - The issue has been identified, implementing the fix.

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RESOLVED: Some Users Are Experiencing Issues With Multiple Services

RESOLVED: Multiple Issues with Wix Services in European Region

RESOLVED: Some Elements not Appearing on Wix Harmony Live Sites

Wix Services, Components and Regions

Recent Wix events

RESOLVED: Some Users Are Experiencing Issues With Multiple Services

RESOLVED: Multiple Issues with Wix Services in European Region

RESOLVED: Some Elements not Appearing on Wix Harmony Live Sites

RESOLVED: SMS Delivery Delays on Twilio Side

RESOLVED: Wix Sites Loading Slow in Some Regions

RESOLVED: Issues opening Wix Editors and dashboards