Type: Maintenance
 
 Affected Components: , , , , , 
 &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:06:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning for a scheduled maintenance on one of our databases that will have a very short downtime, but might result in slow media creation..&lt;/p&gt;

Database Maintenance

Type: Incident
 
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:09:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 We are seeing issues with email notification delivery for the Wistia app and are working on a fix..&lt;/p&gt;

Email delivery issues

Type: Incident
 Duration: 4 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:07:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident and will post updates as soon as we know more. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:11:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 We have implemented a fix and this incident has been resolved. .&lt;/p&gt;

Some hosts may have difficulty joining the event room

Type: Maintenance
 Duration: 36 minutes
 Affected Components: , , , , , , , 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We will be performing a database upgrade. We expect 5-10 minutes of downtime for the main Wistia web application during this time. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:33:13&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:08:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;

Type: Incident
 Duration: 1 hour and 6 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:36:50&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:54:07&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 Mitigations have been applied to re-route traffic away from the affected region and we are observing recovery. We are continuing to monitor progress towards full recovery..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:43:14&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 Connection errors and latency have been resolved and we observe recovery across live webinars. We are continuing to monitor..&lt;/p&gt;

Audience members may be experiencing delays connecting to webinars

Type: Incident
 Duration: 2 hours and 59 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:30:41&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are investigating issues with reaching some of our documentation pages.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:36:55&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 Docs have been brought back online, we are monitoring for any further issues.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:29:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

docs.wistia.com unavailable

Type: Incident
 Duration: 10 days, 2 hours and 40 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 For a small subset of customers, we expect a delay in their on-demand media metrics..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:03:55&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:09:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved. All delayed data has been processed..&lt;/p&gt;

Partial analytics delay

Type: Incident
 Duration: 22 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:12:12&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We&#039;re investigating an issue where users may receive an error when trying to update media customizations..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:34:28&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Customizations may fail to save

Type: Incident
 Duration: 30 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:44:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident - thanks for your patience..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:51:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:13:57&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Issues with videos stuck in rendering state after upload

Type: Incident
 
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:50:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 Some pages in the Wistia dashboard were temporarily unavailable..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:26:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Some parts of the application failed to load

Type: Incident
 Duration: 6 days, 22 hours and 59 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:26:38&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Our service provider that enables YouTube Imports is currently having an outage related to changes made by YouTube. Any url import from YouTube will fail due to this outage. Their expected timeline to fix is a few days. In the meantime, to import YouTube videos we recommend exporting them directly from YouTube or Google Takeout and then uploading those exports..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:25:45&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 YouTube Imports are working properly again..&lt;/p&gt;

Service Interruption with YouTube Imports

Type: Incident
 Duration: 1 hour and 55 minutes
 Affected Components: , , 
 &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:07:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are aware of an incident affecting a third-party vendor that&#039;s affecting our Live, Record, and Edit products. Creating Live events may take longer than expected. Some Record and Edit actions are delayed and may fail.

We are working to resolve this issue and will try to fix failed jobs when we can. Thanks for your patience..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:40:55&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:34:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We are seeing signs of recovery across the affected products and are continuing to monitor. Thanks for your patience..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:49:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 All services have recovered, and we have processed the backlog of Edit and Record jobs. We are continuing to monitor..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:02:13&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Delays in Live, Record, and Edit products

Type: Incident
 Duration: 36 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:08:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We&#039;re currently seeing issues when signing in to Wistia via Google. We&#039;re investigating this, but if you try to sign in again, that seems to work! We&#039;ll keep this updated as we learn more. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:34:39&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:45:19&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Google sign on issues

Type: Incident
 Duration: 26 minutes
 Affected Components: , , 
 &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:01:41&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating delays with video encoding affecting in-app uploads and media processing..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:10:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:27:57&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Media Encoding Delays

Type: Incident
 Duration: 1 hour and 9 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:57:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 Our support provider is recovering and we are continue to monitor the situation..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:19:59&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:11:18&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 Our support system is currently experiencing downtime. We&#039;ll update this as we get more information!.&lt;/p&gt;

Intercom is down

Type: Incident
 Duration: 1 hour and 58 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:20:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We’re investigating an issue related to new Live Events..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:17:54&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Investigating an issue with new Live Events being created

Type: Incident
 Duration: 2 hours and 5 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:03:18&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:08:36&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

We are experiencing issues with changing layouts and removing users from the stage while recording in Group Record

Type: Incident
 Duration: 25 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:57:22&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:22:22&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Wistia application search bar fails to load on certain pages

Type: Incident
 Duration: 5 hours and 58 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:12:32&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:15:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Some customers are unable to import YouTube videos due to an issue with a major cloud provider. We will post an update when more information is available..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:58:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We are seeing signs of recovery for imported YouTube videos and will continue to monitor..&lt;/p&gt;

Import from YouTube is unavailable

Type: Incident
 Duration: 1 day, 6 hours and 49 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:19:10&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:17:27&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:16:24&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;

Some search and filtering requests may fail to succeed

Type: Incident
 Duration: 23 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:49:39&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are investigating an issue where external links will not appear when presented during a webinar..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:52:58&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:12:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

External links for webinars are not appearing

Type: Incident
 Duration: 6 hours and 19 minutes
 Affected Components: , , , , 
 &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:38:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:43:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are continuing to work on a fix for this incident. We have also noticed some issues with videos encoding as well and are working to address that..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:54:37&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are still digging into this incident as it is related to issues with our upstream provider. We are seeing video processing issues across several our of creation tools at this time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:55:05&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 The ongoing AWS outage continues to degrade some of our workflows. Video encoding is delayed. Video Edits, Recordings and Live Stream Events are degraded as a result. We&#039;re looking into workarounds..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:36:04&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We&#039;re starting to see signs of recovery with our upstream provider. We&#039;re looking into our video creation tools and their processing time still. Thanks for your patience!.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:37:15&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We&#039;re seeing further recovery of our video processing across our product, but still seeing some upstream provider issues. At this time we&#039;re seeing full restoration for our Webinars (Live) offering..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:53:25&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We&#039;re seeing recovery for our Record and Group Record products now as well..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:57:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 We&#039;re seeing full recovery for all of our video creation tools, encoding process, and uploads across our product. Thanks for all of your patience!.&lt;/p&gt;

Editor currently having issues saving edits

Type: Incident
 Duration: 1 hour and 18 minutes
 Affected Components: , , , , , 
 &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:24:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:03:05&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are continuing to work on a fix for this incident. We have identified an upstream provider has issues impacting our services. 
 
Uploads of new videos are currently stuck, however playback of existing videos is operating normally. Webinars and Group Recordings are working to stream events, but getting stuck at the end of the event trying to process the VOD. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:27:28&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We&#039;re seeing some restoration of service with our upstream provider, there&#039;s some delay with processing still but getting back to normal operation..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:42:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 We have verified that all upload functionality has been restored completely. Please try again for any uploads that didn&#039;t work!.&lt;/p&gt;

Uploads of new videos currently not working.

Type: Incident
 Duration: 3 hours and 13 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:14:25&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:54:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and any edits to a media can now be saved from the Editor. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:27:15&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Edited medias are not saving

Type: Incident
 Duration: 2 hours and 39 minutes
 Affected Components: , , 
 &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:47:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident. Thanks for your patience..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:35:57&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:26:08&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Delays with live events and group recordings

Type: Incident
 Duration: 16 days and 11 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:15:07&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 &gt; We discovered an issue today with a networking change that was made on Sunday (9/28). This change caused us to record the incorrect IP address and IP location (Country, State, etc.) for analytics data between 9/28/2025-10/1/2025\. Play counts and other metrics were unaffected..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:11:04&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:17:28&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are continuing to work on a fix for this incident..&lt;/p&gt;

Incorrect viewer IPs reported for stats

Type: Incident
 Duration: 1 hour and 47 minutes
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:11:23&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:15:08&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 Some customers may experience slow or failing Google authentication..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:02:15&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Google authentication is slow and erroring out

Type: Maintenance
 Duration: 5 hours and 17 minutes
 Affected Components: , , , , , , , , , , , , 
 &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:17:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are performing routine infrastructure maintenance during this time. We do not expect any interruptions in service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;

Infrastructure Maintenance

Type: Maintenance
 Duration: 38 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:38:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..&lt;/p&gt;

Analytics Database Maintenance

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;

Type: Maintenance
 Duration: 31 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:30:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has been completed. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We will be performing database maintenance. Users may experience intermittent issues logging into the Wistia web application for about 10 minutes during the maintenance period. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;

Auth Database Maintenance

Type: Maintenance
 Duration: 1 hour and 55 minutes
 Affected Components: , , 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning for a scheduled maintenance during which there will be brief interruption to uploading and new media creation. We expect this interruption to be very short, on the order of seconds or minutes..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:09:40&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Infrastructure Maintenance is ongoing, but there is no active service interruption. It is expected that there will be a brief interruption in the near future during a cut over..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:54:48&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 The infrastructure maintenance is completed. All services are operational..&lt;/p&gt;

Type: Maintenance
 Duration: 48 minutes
 Affected Components: , , , , , 
 &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:56:27&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance is now complete. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning routine application database maintenance for this time. All components of the Wistia application will be briefly unavailable, but media playback will be unaffected..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in-progress. Video playback will not be affected during the maintenance period. .&lt;/p&gt;

Application Database Maintenance

Type: Maintenance
 Duration: 4 hours and 54 minutes
 Affected Components: , , , , , 
 &lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are performing routine infrastructure maintenance during this time. We do not expect any interruptions in service..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:54:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour and 2 minutes
 Affected Components: , , , , 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We will be performing a database upgrade on our main application database - we expect there to be brief intermittent unavailability during the scheduled maintenance period. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:28:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Application database maintenance has started. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:30:05&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Database maintenance was completed. .&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour and 27 minutes
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We will be performing database upgrades and expect brief unavailability of the Wistia app login page and a few stats-specific pages during the scheduled maintenance period. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:57:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;

App/Analytics Database Maintenance

Type: Maintenance
 Duration: 14 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:14:08&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;

Type: Maintenance
 Duration: 30 minutes
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We will be performing routine maintenance on our media database. This work will improve the reliability of our systems. During this time, new video uploads and encoding may fail or be delayed..&lt;/p&gt;

Media Database Maintenance

Type: Maintenance
 Duration: 1 hour and 16 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:34:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 As part of improving our security posture, we will be disabling the ability to connect to fast.wistia.com or fast.wistia.net using TLS 1.0/1.1 connections on July 3rd. These endpoints are used for loading video embed metadata required by our player to play videos embedded on webpages across the web. Most web browsers/operating systems/devices from 2014 forwards should be utilizing TLS 1.2/1.3 to connect and load Wistia embeds..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:45:51&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;

TLS 1.0/1.1 Deprecation for fast.wistia.com/fast.wistia.net

Type: Maintenance
 Duration: 1 hour
 Affected Components: , , , , 
 &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:06:17&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:59:59&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We&#039;re planning to perform maintenance on the database that hosts the Wistia application. There should be a very brief period (2-3 minutes) of application unavailability during the maintenance period. .&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:56:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We will be performing maintenance on our analytics databases. Intermittent unavailability of certain stats-related functions in the Wistia application during the maintenance period should be expected..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:56:22&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:59:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We will be performing routine maintenance on our media database at this time. This work will improve the reliability of our systems. No downtime is expected, but newly uploaded videos may take longer than usual to process..&lt;/p&gt;

Media database maintenance

Type: Maintenance
 Duration: 1 hour and 14 minutes
 Affected Components: , , , , 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:36:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We will be performing application maintenance that will route all requests to the Wistia application via CloudFront. No downtime is expected. One notable change is that TLS traffic will be terminated with Amazon certificates instead of Let&#039;s Encrypt certificates for all traffic going to the Wistia application (including the Wistia API). .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:43:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;

Application Maintenance

Type: Maintenance
 Duration: 1 minute
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance is now complete.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning for a scheduled maintenance during that time..&lt;/p&gt;

Type: Maintenance
 Duration: 20 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning for a scheduled maintenance during that time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:20:17&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;

Type: Maintenance
 Duration: 2 hours and 20 minutes
 Affected Components: , , , , , 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:20:27&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning for a scheduled maintenance during this time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:33:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is in progress.&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour and 41 minutes
 Affected Components: , , , , , 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We&#039;re performing application maintenance to migrate the Wistia application to new cloud infrastructure. No downtime is expected during the maintenance period. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:41:07&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed..&lt;/p&gt;

Type: Maintenance
 Duration: 14 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are planning for a scheduled maintenance during that time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:13:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour and 7 minutes
 Affected Components: , , , , , , 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:18:08&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:55:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We will be performing routine database maintenance. During the scheduled maintenance period, there may be about a minute of intermittent unavailability. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:02:27&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;

Is Wistia down?

Wistia status is UP

Lastest published events

Database Maintenance

Email delivery issues

Some hosts may have difficulty joining the event room

Wistia Services, Components and Regions

Recent Wistia events

Database Maintenance

Email delivery issues

Some hosts may have difficulty joining the event room

Database Maintenance

Audience members may be experiencing delays connecting to webinars

docs.wistia.com unavailable

Get your FREE account now,
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Is Wistia down?

Wistia status is UP

Lastest published events

Database Maintenance

Email delivery issues

Some hosts may have difficulty joining the event room

Wistia Services, Components and Regions

Recent Wistia events

Database Maintenance

Email delivery issues

Some hosts may have difficulty joining the event room

Database Maintenance

Audience members may be experiencing delays connecting to webinars

docs.wistia.com unavailable

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!