Jun <var data-var='date'>12</var>, <var data-var='time'>18:06</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>17:40</var> EDT Monitoring - Our cloud provider has resolved the issues for most of their services. Our team is no longer seeing active impacts on our services and will continue to monitor our services. Jun <var data-var='date'>12</var>, <var data-var='time'>15:48</var> EDT Update - We are seeing service health improve from our upstream cloud provider. We are continuing to monitor the situation. Jun <var data-var='date'>12</var>, <var data-var='time'>14:25</var> EDT Investigating - We are currently investigating the issues with our cloud provider to resolve.

Upstream cloud provider issues causing major outages

Nov <var data-var='date'>16</var>, <var data-var='time'>17:32</var> EST Resolved - This incident has been resolved. Nov <var data-var='date'>16</var>, <var data-var='time'>13:26</var> EST Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>16</var>, <var data-var='time'>13:23</var> EST Monitoring - Google has partially resolved the issues on their end which seems to have fixed the issues with our APIs. We will continue monitoring our APIs while Google fully resolves the issue on their end. Nov <var data-var='date'>16</var>, <var data-var='time'>13:15</var> EST Update - Google Cloud Platform is currently experiencing major networking issues, which appear to be causing our outage. Details: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh They will provide an update by Tuesday, 2021-11-16 10:40 US/Pacific with current details. Nov <var data-var='date'>16</var>, <var data-var='time'>13:06</var> EST Investigating - We are currently investigating this issue.

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Upstream cloud provider issues causing major outages

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Upstream cloud provider issues causing major outages

API Issues