THIS IS A SCHEDULED EVENT May <var data-var='date'>24</var>, <var data-var='time'>03:00</var> - <var data-var='time'>05:00</var> CEST May <var data-var='date'>18</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.

Voyado Engage - Service window - Sundays

May <var data-var='date'>22</var>, <var data-var='time'>16:01</var> CEST Resolved - The classification issue has been fixed. New and changed product data is now being processed again. We are working through the backlog, so classification for some recently added products may take some time to complete. May <var data-var='date'>22</var>, <var data-var='time'>09:40</var> CEST Identified - We currently have a problem with classification of new or changed product data. Already existing data is unaffected. Investigation to resolve the issue is ongoing.

Elevate Classification Issue

May <var data-var='date'>22</var>, <var data-var='time'>14:45</var> CEST Resolved - The system has been stable since the fix earlier today. Post mortem will be performed and an incident report will be added. May <var data-var='date'>22</var>, <var data-var='time'>12:40</var> CEST Monitoring - A fix has been implemented and is working. We are monitoring for now. May <var data-var='date'>22</var>, <var data-var='time'>12:02</var> CEST Update - We are currently experiencing issues affecting the display and creation of messages in Design Studio. Sending messages is not impacted. May <var data-var='date'>22</var>, <var data-var='time'>11:50</var> CEST Identified - We have identified the issue and are preparing a hotfix. May <var data-var='date'>22</var>, <var data-var='time'>11:28</var> CEST Investigating - We are currently investigating an issue with displaying Design Studio messages. At this stage, information is limited, further updates will be shared as soon as possible.

[Engage] Issues with displaying Design Studio messages

May <var data-var='date'>20</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>19</var>, <var data-var='time'>21:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade. We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

Voyado Engage - Service window

May <var data-var='date'>17</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>17</var>, <var data-var='time'>03:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>11</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.

May <var data-var='date'>13</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>12</var>, <var data-var='time'>21:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>11</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade. We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

May <var data-var='date'>10</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>03:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.

May <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade. We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

May <var data-var='date'> 3</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 3</var>, <var data-var='time'>03:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>27</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.

Apr <var data-var='date'>29</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>28</var>, <var data-var='time'>21:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>27</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade. We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

Apr <var data-var='date'>26</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>26</var>, <var data-var='time'>03:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>20</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.

Apr <var data-var='date'>23</var>, <var data-var='time'>16:45</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>23</var>, <var data-var='time'>16:12</var> CEST Investigating - We are currently noticing issues with our FTP server. We are investigating.

Engage - FTP server issues

Apr <var data-var='date'>22</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>21</var>, <var data-var='time'>21:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>20</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade. We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

Apr <var data-var='date'>19</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>19</var>, <var data-var='time'>03:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>13</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.

Apr <var data-var='date'>15</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>14</var>, <var data-var='time'>21:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>13</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade. We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

Apr <var data-var='date'>12</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>12</var>, <var data-var='time'>03:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 6</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.

Apr <var data-var='date'>10</var>, <var data-var='time'>13:13</var> CEST Resolved - Resolved: Following earlier performance degradation, all services have been operating normally since yesterday. We will continue to monitor to ensure stability. Apr <var data-var='date'> 9</var>, <var data-var='time'>16:41</var> CEST Monitoring - We are currently seeing stable system performance since 12:30. The issue causing intermittent degraded performance appears to be mitigated, and we are continuing to monitor closely. Apr <var data-var='date'> 9</var>, <var data-var='time'>14:41</var> CEST Update - We are currently seeing that system performance has stabilized following the recurrence of yesterday’s issue. We are continuing the investigation to identify the root cause and is actively testing additional measures to fully resolve the problem. Further updates will follow as we progress. Apr <var data-var='date'> 9</var>, <var data-var='time'>11:38</var> CEST Investigating - The issue with intermittent degraded performance from yesterday has returned, the remediations made yesterday seems not to be sufficient. Investigation ongoing.

Voyado Engage - Performance degradation affecting a subset of customers

Apr <var data-var='date'> 9</var>, <var data-var='time'>10:27</var> CEST Resolved - All services are now operating normally. We will continue to monitor to ensure stability. Apr <var data-var='date'> 8</var>, <var data-var='time'>17:37</var> CEST Monitoring - Following actions taken to address the issue, we are seeing improvements in system performance and stability. We will continue to monitor closely to ensure the situation remains stable. Apr <var data-var='date'> 8</var>, <var data-var='time'>10:49</var> CEST Investigating - The issue with intermittent degraded performance from yesterday has returned, the remediations made yesterday seems not to be sufficient. Investigation ongoing.

Voyado Engage- Performance degradation affecting a subset of customers

Apr <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 7</var>, <var data-var='time'>21:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 6</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade. We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

Apr <var data-var='date'> 7</var>, <var data-var='time'>20:57</var> CEST Resolved - Resolved: Following earlier performance degradation, the deployed fixes had the desired effect and all services are now operating normally. We will continue to monitor to ensure stability. Apr <var data-var='date'> 7</var>, <var data-var='time'>20:02</var> CEST Monitoring - Some fixes were deployed earlier this evening and we are monitoring to see if it has had effect. Apr <var data-var='date'> 7</var>, <var data-var='time'>17:11</var> CEST Update - We are continuing to investigate the root cause, it has not yet been identified. Apr <var data-var='date'> 7</var>, <var data-var='time'>14:56</var> CEST Investigating - We are currently seeing intermittent degraded performance affecting a subset of our customers. Investigation ongoing.

Apr <var data-var='date'> 5</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>30</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.

Apr <var data-var='date'> 1</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>31</var>, <var data-var='time'>21:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>30</var>, <var data-var='time'>11:00</var> CEST Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade. We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

Mar <var data-var='date'>29</var>, <var data-var='time'>05:00</var> CEST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>29</var>, <var data-var='time'>03:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>23</var>, <var data-var='time'>10:00</var> CET Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.

Mar <var data-var='date'>25</var>, <var data-var='time'>00:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>24</var>, <var data-var='time'>21:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>23</var>, <var data-var='time'>10:00</var> CET Scheduled - Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade. We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it all worth it in the end.

Mar <var data-var='date'>22</var>, <var data-var='time'>05:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>22</var>, <var data-var='time'>03:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>19</var>, <var data-var='time'>11:44</var> CET Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>16</var>, <var data-var='time'>10:00</var> CET Scheduled - Every Sunday at 03:00 CET/CEST we reserve the right to perform scheduled maintenance on our databases. During this time we make sure that the databases are fine tuned and all your data is protected. Normally this won’t affect availability, but some unresponsiveness or degraded performance may be experienced for short periods during the maintenance.

Is Voyado down?

Voyado status is UP

Lastest published events

Elevate Classification Issue

[Engage] Issues with displaying Design Studio messages

Voyado Engage - Service window

Voyado Services, Components and Regions

Recent Voyado events

Voyado Engage - Service window - Sundays

Elevate Classification Issue

[Engage] Issues with displaying Design Studio messages

Voyado Engage - Service window

Voyado Engage - Service window - Sundays

Voyado Engage - Service window

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Is Voyado down?

Voyado status is UP

Lastest published events

Elevate Classification Issue

[Engage] Issues with displaying Design Studio messages

Voyado Engage - Service window

Voyado Services, Components and Regions

Recent Voyado events

Voyado Engage - Service window - Sundays

Elevate Classification Issue

[Engage] Issues with displaying Design Studio messages

Voyado Engage - Service window

Voyado Engage - Service window - Sundays

Voyado Engage - Service window

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!