THIS IS A SCHEDULED EVENT Apr <var data-var='date'>13</var>, <var data-var='time'>06:00</var> CDT &nbsp;-&nbsp; Apr <var data-var='date'>16</var>, <var data-var='time'>20:00</var> CDTMar <var data-var='date'>31</var>, <var data-var='time'>11:34</var> CDT Scheduled - Voxtelesys DC Ops will be performing general maintenance tasks across various racks in our Pittsburgh Datacenter. We do not anticipate any noticeable service disruption in the general day-to-day maintenance activities, however all maintenance activities do pose some level of risk. See any other posted maintenance windows for service affecting events. Please do not hesitate to contact support if you have questions or concerns!

General Maintenance in PIT DC

Apr <var data-var='date'> 8</var>, <var data-var='time'>17:29</var> CDT Completed - All updates were finished on the previous update window.Apr <var data-var='date'> 2</var>, <var data-var='time'>10:39</var> CDT Scheduled - Voxtelesys will perform the latest stable 3CX software update to remaining hosted 3CX instances that were not updated in the first window. We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected. For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Canceled: Secondary Hosted 3CX Updates

Apr <var data-var='date'> 7</var>, <var data-var='time'>22:52</var> CDT Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsApr <var data-var='date'> 7</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 2</var>, <var data-var='time'>10:37</var> CDT Scheduled - Voxtelesys will perform the latest stable 3CX software update to all hosted 3CX instances that are currently not on the stable release (Update 8A). We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected. For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Hosted 3CX Updates

Mar <var data-var='date'>26</var>, <var data-var='time'>17:32</var> CDT Resolved - There have been no further reports of missing push notifications and all tests continue to pass. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsMar <var data-var='date'>26</var>, <var data-var='time'>10:04</var> CDT Monitoring - We have identified a connectivity issue affecting some push notification deliveries and have implemented a routing adjustment to bypass the specific external routing irregularity. Immediate testing has shown positive results, and that notifications are delivering successfully. No action is required from your end as we will continue to monitor for stability. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsMar <var data-var='date'>26</var>, <var data-var='time'>09:02</var> CDT Investigating - We are currently investigating reports of some users not receiving push notifications on the 3CX Mobile App.

3CX Mobile Push Notification Delivery Issues

Mar <var data-var='date'>19</var>, <var data-var='time'>22:56</var> CDT Completed - The routing optimizations have been completed.Mar <var data-var='date'>19</var>, <var data-var='time'>22:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>16</var>, <var data-var='time'>12:17</var> CDT Scheduled - Voxtelesys will be performing network routing optimizations to improve internal traffic flow and infrastructure efficiency. No action is required from your end. Our NOC will proactively monitor traffic during the transition, and a rollback plan is in place to revert changes if necessary. While designed to be non-disruptive, all maintenance activities pose risk of brief latency or temporary reachability issues as the network converges. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

General Network Routing Optimizations

Mar <var data-var='date'>19</var>, <var data-var='time'>16:46</var> CDT Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>19</var>, <var data-var='time'>17:00</var> CST Scheduled - To continuously improve our service and platform resiliency, we will be deploying additional signaling redundancy in the Eastern United States on or after March 9th, 2026. If you self-host your phone system and enforce strict traffic blocking or Geo-blocking, action is required. To prevent service disruptions with your SIP devices (PBX, ATA, etc.) and ensure a seamless transition, please verify that your PBX network configuration includes our new signaling and media IP range (216.52.108.0/22) in your firewall rules and/or local ACL’s. For a complete list of our IP addresses, please visit our developer documentation: https://developer.voxtelesys.com/network/sip/ https://developer.voxtelesys.com/network/media/ Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our Portal.

Additional Signaling Endpoints

Mar <var data-var='date'> 5</var>, <var data-var='time'>21:10</var> CST Completed - All updates were finished on previous update windows.Mar <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>16</var>, <var data-var='time'>12:32</var> CST Scheduled - Voxtelesys will perform the latest stable 3CX software update to problematic or custom hosted 3CX instances that require specialized attention. We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected. For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Canceled: Tertiary Hosted 3CX Updates

Mar <var data-var='date'> 4</var>, <var data-var='time'>23:43</var> CST Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsMar <var data-var='date'> 4</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>16</var>, <var data-var='time'>12:31</var> CST Scheduled - Voxtelesys will perform the latest stable 3CX software update to remaining hosted 3CX instances that were not updated in the first window. We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected. For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Secondary Hosted 3CX Updates

Mar <var data-var='date'> 3</var>, <var data-var='time'>23:46</var> CST Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsMar <var data-var='date'> 3</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>16</var>, <var data-var='time'>12:29</var> CST Scheduled - Voxtelesys will perform the latest stable 3CX software update to all hosted 3CX instances that are currently not on the stable release (Update 8). We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected. For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Mar <var data-var='date'> 2</var>, <var data-var='time'>22:14</var> CST Completed - This maintenance has been completed successfully with minimal impact, and any hosted 3CX systems that briefly activated failover have been restored to normal. Our operations team will continue to proactively monitor for stability; please contact support via ticket if you have any questions: https://portal.voxtelesys.net/support-ticketsMar <var data-var='date'> 2</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 2</var>, <var data-var='time'>07:28</var> CST Scheduled - Voxtelesys is expanding Cloudflare Magic Transit protection to include all IP domains and hosted 3CX environments by adjusting upstream routing, a validated strategy successfully utilized across our core infrastructure for over two years. No action is required from your end as IP assignments remain unchanged, and while we do not anticipate any noticeable service disruption, all maintenance activities carry some level of inherent risk. Our NOC will proactively monitor traffic during the transition with a tested rollback plan ready, though brief latency fluctuations may occur for a few seconds during routing convergence. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

DFW Cloudflare Magic Transit Expansion

Feb <var data-var='date'>25</var>, <var data-var='time'>18:04</var> CST Completed - The third node migration has been successfully completed.Feb <var data-var='date'>25</var>, <var data-var='time'>16:30</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>24</var>, <var data-var='time'>10:45</var> CST Scheduled - To optimize performance and maintain long-term hardware stability, we will be migrating hosted 3CX systems internally to new infrastructure within our Pittsburgh data center via live transfer between hardware nodes. Backups are verified for all instances, and our team will be monitoring the systems throughout this process. We do not anticipate any noticeable service impact, however all maintenance activities pose some level of risk. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Tertiary: Pittsburgh 3CX Node Migration

Feb <var data-var='date'>24</var>, <var data-var='time'>18:41</var> CST Completed - The second node migration has been successfully completed.Feb <var data-var='date'>24</var>, <var data-var='time'>16:30</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>24</var>, <var data-var='time'>07:41</var> CST Scheduled - To optimize performance and maintain long-term hardware stability, we will be migrating hosted 3CX systems internally to new infrastructure within our Pittsburgh data center via live transfer between hardware nodes. Backups are verified for all instances, and our team will be monitoring the systems throughout this process. We do not anticipate any noticeable service impact, however all maintenance activities pose some level of risk. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Secondary: Pittsburgh 3CX Node Migration

Feb <var data-var='date'>23</var>, <var data-var='time'>21:13</var> CST Completed - The preventive maintenance has been completed with minimal impact observed. Our operations team will continue to proactively monitor the endpoint. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsFeb <var data-var='date'>23</var>, <var data-var='time'>20:45</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>23</var>, <var data-var='time'>08:16</var> CST Scheduled - We will perform minor preventive maintenance to the SLC Registration endpoint. A small subset of users may see trunks re-register to other geo-redundant endpoints during this time. We do not anticipate any noticeable service disruption as a result of this maintenance, though all maintenance activities carry some level of inherent risk.

Preventive Maintenance: SLC Registration Endpoint

Feb <var data-var='date'>23</var>, <var data-var='time'>17:30</var> CST Completed - The primary node migration has been successfully completed.Feb <var data-var='date'>23</var>, <var data-var='time'>16:30</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>23</var>, <var data-var='time'>11:33</var> CST Scheduled - To optimize performance and maintain long-term hardware stability, we will be migrating hosted 3CX systems internally to new infrastructure within our Pittsburgh data center via live transfer between hardware nodes. Backups are verified for all instances, and our team will be monitoring the systems throughout this process. We do not anticipate any noticeable service impact, however all maintenance activities pose some level of risk. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Infrastructure Optimization: Pittsburgh 3CX Node Migration

Feb <var data-var='date'>20</var>, <var data-var='time'>21:07</var> CST Resolved - Cloudflare has reported complete service restoration and officially closed the underlying incident affecting their network. Our network engineering team is maintaining the current network workaround as a proactive measure while we independently verify the stability of their fix. We do not anticipate any further service disruptions related to this event, and we will ensure stability before transitioning traffic back to standard routing.Feb <var data-var='date'>20</var>, <var data-var='time'>13:18</var> CST Monitoring - Cloudflare's support has confirmed an issue is occurring with its Magic Transit services. Our engineers have had positive test results for the rerouting of traffic around Cloudflare and are proactively monitoring network traffic to ensure this bypass remains effective while we await a final update from Cloudflare on restoration. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsFeb <var data-var='date'>20</var>, <var data-var='time'>12:50</var> CST Identified - A workaround is rolling out which should restore connectivity immediately for most users; no manual action is required on your part at this time.Feb <var data-var='date'>20</var>, <var data-var='time'>11:55</var> CST Investigating - We are investigating monitoring alerts and customer reports of degraded connectivity affecting 3CX instances protected by Cloudflare. Our team is currently coordinating with Cloudflare support to identify the cause and implement a fix.

Connectivity Degradation: Cloudflare-Protected 3CX Instances

Feb <var data-var='date'> 5</var>, <var data-var='time'>16:00</var> CST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 2</var>, <var data-var='time'>08:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>20</var>, <var data-var='time'>16:35</var> CST Scheduled - Voxtelesys DC Ops will be performing general maintenance tasks across various racks in our DFW Datacenter. We do not anticipate any noticeable service disruption in the general day-to-day maintenance activities, however all maintenance activities do pose some level of risk. See any other posted maintenance windows for service affecting events. Please do not hesitate to contact support if you have questions or concerns!

General Maintenance in DFW DC

Jan <var data-var='date'>21</var>, <var data-var='time'>22:00</var> CST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>21</var>, <var data-var='time'>16:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>21</var>, <var data-var='time'>09:58</var> CST Scheduled - Voxtelesys DC Ops will be performing general maintenance tasks across various racks in our SLC Datacenter. We do not anticipate any noticeable service disruption in the general day-to-day maintenance activities, however all maintenance activities do pose some level of risk. See any other posted maintenance windows for service affecting events. Please do not hesitate to contact support if you have questions or concerns!

General Maintenance in SLC DC

Dec <var data-var='date'> 9</var>, <var data-var='time'>21:59</var> CST Completed - All updates were finished on previous update windows.Nov <var data-var='date'>17</var>, <var data-var='time'>13:56</var> CST Scheduled - Voxtelesys will perform the latest stable 3CX software update to remaining hosted 3CX instances that were not updated in the first window. We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected. For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Dec <var data-var='date'> 9</var>, <var data-var='time'>21:56</var> CST Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsDec <var data-var='date'> 9</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>17</var>, <var data-var='time'>13:54</var> CST Scheduled - Voxtelesys will perform the latest stable 3CX software update to all hosted 3CX instances that are currently not on the stable release (Update 7 Hotfix). We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected. For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Dec <var data-var='date'> 4</var>, <var data-var='time'>16:00</var> CST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'> 1</var>, <var data-var='time'>08:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>20</var>, <var data-var='time'>09:37</var> CST Scheduled - Voxtelesys DC Ops will be performing general maintenance tasks across various racks in our PIT Datacenter. We do not anticipate any noticeable service disruption in the general day-to-day maintenance activities, however all maintenance activities do pose some level of risk. See any other posted maintenance windows for service affecting events. Please do not hesitate to contact support if you have questions or concerns!

Nov <var data-var='date'>18</var>, <var data-var='time'>18:37</var> CST Resolved - The upstream provider has confirmed that their services are operating normally and stability has been restored. We have reverted our DNS services to the primary configuration and verified with positive tests. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsNov <var data-var='date'>18</var>, <var data-var='time'>08:58</var> CST Update - The upstream provider has reported that a fix is being deployed to their infrastructure. To prioritize stability and prevent potential recurrence, we will maintain our DNS services on the current mitigation path until the upstream incident is fully concluded.Nov <var data-var='date'>18</var>, <var data-var='time'>07:39</var> CST Monitoring - We have implemented a mitigation strategy by migrating DNS services away from the affected provider and actively clearing the cache on major public DNS resolvers. Service availability is currently being verified with positive test results. Access to the website and portal should now be restored; however, due to the nature of DNS propagation, some users may notice a delay before changes take effect. If you continue to experience issues, please attempt to clear your local browser cache or flush your local DNS. We will continue to monitor the situation closely to ensure stability.Nov <var data-var='date'>18</var>, <var data-var='time'>05:34</var> CST Investigating - We are currently investigating an issue with a core networking infrastructure provider that is disrupting access to various services. Our team is actively monitoring the upstream provider's status and their efforts to resolve the connectivity issues. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket via email support@voxtelesys.net

Intermittent Service Degradation Due to Upstream Provider Outage

Nov <var data-var='date'>13</var>, <var data-var='time'>18:55</var> CST Completed - All updates were finished on previous update windows, no updates will be done tonight.Oct <var data-var='date'>23</var>, <var data-var='time'>14:54</var> CDT Scheduled - Voxtelesys will perform the latest stable 3CX software update to problematic or custom hosted 3CX instances that require specialized attention. We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected. For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Nov <var data-var='date'>12</var>, <var data-var='time'>23:21</var> CST Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsNov <var data-var='date'>12</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>23</var>, <var data-var='time'>14:51</var> CDT Scheduled - Voxtelesys will perform the latest stable 3CX software update to remaining hosted 3CX instances that were not updated in the first window. We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected. For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Nov <var data-var='date'>11</var>, <var data-var='time'>23:56</var> CST Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-ticketsNov <var data-var='date'>11</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>23</var>, <var data-var='time'>14:48</var> CDT Scheduled - Voxtelesys will perform the latest stable 3CX software update to all hosted 3CX instances that are currently not on the stable release (Update 7 Hotfix). We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected. For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Nov <var data-var='date'> 5</var>, <var data-var='time'>15:30</var> CST Resolved - A routine configuration update for a subset of DIDs resulted in those numbers being temporarily unable to accept inbound calls. The vast majority of customers were unaffected. The issue was identified and resolved by reverting the problematic configuration change. The service interruption lasted for 36 minutes for the affected DIDs. Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Is Voxtelesys down?

Voxtelesys status is UP

Lastest published events

Canceled: Secondary Hosted 3CX Updates

Hosted 3CX Updates

3CX Mobile Push Notification Delivery Issues

Voxtelesys Services, Components and Regions

Recent Voxtelesys events

General Maintenance in PIT DC

Canceled: Secondary Hosted 3CX Updates

Hosted 3CX Updates

3CX Mobile Push Notification Delivery Issues

General Network Routing Optimizations

Additional Signaling Endpoints

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Is Voxtelesys down?

Voxtelesys status is UP

Lastest published events

Canceled: Secondary Hosted 3CX Updates

Hosted 3CX Updates

3CX Mobile Push Notification Delivery Issues

Voxtelesys Services, Components and Regions

Recent Voxtelesys events

General Maintenance in PIT DC

Canceled: Secondary Hosted 3CX Updates

Hosted 3CX Updates

3CX Mobile Push Notification Delivery Issues

General Network Routing Optimizations

Additional Signaling Endpoints

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!