Apr <var data-var='date'> 3</var>, <var data-var='time'>10:27</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'> 3</var>, <var data-var='time'>07:13</var> PDT Investigating - We are currently investigating this issue.

ITIN Outage

Mar <var data-var='date'> 8</var>, <var data-var='time'>03:00</var> PDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>11</var>, <var data-var='time'>13:23</var> PST Update - We will be undergoing scheduled maintenance during this time.Feb <var data-var='date'>11</var>, <var data-var='time'>13:17</var> PST Update - We will be undergoing scheduled maintenance during this time. Note that the maintenance date has change from 2/15/2026 to 3/01/2026.Feb <var data-var='date'> 5</var>, <var data-var='time'>10:46</var> PST Update - We will be undergoing scheduled maintenance during this time.Feb <var data-var='date'>15</var>, <var data-var='time'>01:00</var> PST Scheduled - Note the maintenance date has been changed from Mar 8, 2026 00:00-03:00 PDT. During this period a data provider will be conducting essential maintenance work and anticipates there will be temporary outages. Consequently, our Private SSN and DOB verification services will have temporary outages, possibly as much as 20-30 minutes during this period. Any Private SSN and DOB verifications requested during this period may be delayed or not processed. We apologize for any inconvenience this may cause and appreciate your patience during this period. We recommend planning your verification processes accordingly, considering the outage time frame mentioned above. If possible, we encourage you to schedule any critical verifications outside of this maintenance window to avoid any inconvenience.

Schedule Maintenance - Private SSN and DOB APIs

Jan <var data-var='date'>24</var>, <var data-var='time'>06:00</var> PST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>24</var>, <var data-var='time'>04:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>20</var>, <var data-var='time'>14:52</var> PST Scheduled - During this period a data provider will be conducting essential maintenance work and anticipates there will an outage. Consequently, our eCBSV SSN verification API will have an outage. Any eCBSV SSN verifications requested during this period may not be processed. We apologize for any inconvenience this may cause and appreciate your patience during this period. We recommend planning your verification processes accordingly, considering the outage time frame mentioned above. If possible, we encourage you to schedule any critical verifications outside of this maintenance window to avoid any inconvenience.

Scheduled Maintenance -- eCBSV SSN Verification API

Dec <var data-var='date'>30</var>, <var data-var='time'>03:00</var> PST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>29</var>, <var data-var='time'>22:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>23</var>, <var data-var='time'>08:17</var> PST Scheduled - During this period a data provider will be conducting essential maintenance work and anticipates there will be temporary outages. Consequently, our TIN verification service will have temporary outages. Any TIN verifications requested during this period may not be processed. We apologize for any inconvenience this may cause and appreciate your patience during this period. We recommend planning your verification processes accordingly, considering the outage time frame mentioned above. If possible, we encourage you to schedule any critical verifications outside of this maintenance window to avoid any inconvenience.

TIN Verification Service

Dec <var data-var='date'>13</var>, <var data-var='time'>17:42</var> PST Resolved - Data provider reports the issue has been resolved.Dec <var data-var='date'>13</var>, <var data-var='time'>17:08</var> PST Monitoring - The provider investigation is ongoing. Anticipating an update within 30 minutes.Dec <var data-var='date'>13</var>, <var data-var='time'>16:53</var> PST Identified - A data provider outage has occurred and is ongoing. Working to determine likely duration of the outage.Dec <var data-var='date'>13</var>, <var data-var='time'>16:31</var> PST Investigating - We are investigating an issue that is affecting our private-ssn and DOB endpoints. Other API endpoints are operating normally.

Increased latency and error rates with the SSN and DOB verification APIs

Nov <var data-var='date'>25</var>, <var data-var='time'>13:19</var> PST Resolved - This incident has been resolved.

Nov <var data-var='date'>25</var>, <var data-var='time'>13:13</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'>25</var>, <var data-var='time'>11:45</var> PST Investigating - We are currently investigating an issue affecting ITIN requests. Our team is actively working to identify the cause and restore normal service. Updates will be provided as we learn more.

Nov <var data-var='date'>24</var>, <var data-var='time'>12:55</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'>24</var>, <var data-var='time'>12:55</var> PST Update - We are continuing to investigate this issue.Nov <var data-var='date'>24</var>, <var data-var='time'>12:51</var> PST Investigating - We are investigating an issue with visual IDV related requests.

Visual IDV Outage

Nov <var data-var='date'>18</var>, <var data-var='time'>23:00</var> PST Completed - The scheduled maintenance has been completed.Nov <var data-var='date'>18</var>, <var data-var='time'>19:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>18</var>, <var data-var='time'>08:29</var> PST Scheduled - We will be undergoing scheduled maintenance during this time.Nov <var data-var='date'>18</var>, <var data-var='time'>08:28</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>18</var>, <var data-var='time'>08:28</var> PST Scheduled - We will be undergoing scheduled maintenance during this time.Nov <var data-var='date'>18</var>, <var data-var='time'>07:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>18</var>, <var data-var='time'>07:00</var> PST Update - We will be undergoing scheduled maintenance during this time.Nov <var data-var='date'>17</var>, <var data-var='time'>12:41</var> PST Scheduled - Our SSN and U.S DOB API's have scheduled maintenance from 7:00pm PST Tuesday, 11/18/2025 to 11:00pm PST Tuesday, 11/18/2025. During this maintenance period, we may experience downtime. We recommend planning your verification processes accordingly, considering the outage time frame mentioned above. If possible, we encourage you to schedule any critical verifications outside of this maintenance window to avoid any inconvenience.

Scheduled Maintenance – SSN API and DOB

Oct <var data-var='date'>19</var>, <var data-var='time'>03:30</var> PDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>19</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>14</var>, <var data-var='time'>17:32</var> PDT Update - We will be undergoing scheduled maintenance during this time.Oct <var data-var='date'>14</var>, <var data-var='time'>17:29</var> PDT Scheduled - During this period, some of the data services Vouched uses will be conducting essential maintenance work that requires a temporary outage of their services. Consequently, our USA DOB and SSN Private verification services will be affected. Any verifications requested during this time may not be processed. We recommend planning your verification processes accordingly, considering the outage time frame mentioned above. If possible, we encourage you to schedule any critical verifications outside of this maintenance window to avoid any inconvenience.

Scheduled Maintenance - USA DOB and SSN Private verification services

Sep <var data-var='date'>12</var>, <var data-var='time'>03:30</var> PDT Completed - The scheduled maintenance has been completed.Sep <var data-var='date'>12</var>, <var data-var='time'>00:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'>10</var>, <var data-var='time'>15:31</var> PDT Scheduled - During this period a data provider will be conducting essential maintenance work. Temporary outages are expected. Consequently, our TIN verification service will have temporary outages. Any TIN verifications requested during this period may not be processed. We apologize for any inconvenience this may cause and appreciate your patience during this period. We recommend planning your verification processes accordingly, considering the outage time frame mentioned above. If possible, we encourage you to schedule any critical verifications outside of this maintenance window to avoid any inconvenience.

Scheduled Maintenance - TIN Verification service

Aug <var data-var='date'>28</var>, <var data-var='time'>19:06</var> PDT Resolved - This incident has been resolved.Aug <var data-var='date'>28</var>, <var data-var='time'>17:29</var> PDT Investigating - We are currently investigating elevated error rates with our crosscheck API endpoint.

Crosscheck API Degraded

Jul <var data-var='date'>20</var>, <var data-var='time'>00:00</var> PDT Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>19</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>14</var>, <var data-var='time'>12:56</var> PDT Scheduled - The Social Security Administration (SSA) has scheduled maintenance from Saturday, July 19, 2025, 8:00PM (PT) thru Sunday, July 20, 2025, 12:00AM (PT) During this period, the SSA will be conducting essential maintenance work that requires a temporary outage of their services. Consequently, our SSN verification service will be affected. Any SSN verifications requested at this time will not be processed. We recommend planning your verification processes accordingly, considering the outage time frame mentioned above. If possible, we encourage you to schedule any critical verifications outside of this maintenance window to avoid any inconvenience.

Scheduled Maintenance - SSN Verification Service (eCBSV)

Jun <var data-var='date'>29</var>, <var data-var='time'>01:00</var> PDT Resolved - Due to 3rd Party maintenance there will be an estimated 20-30 minutes of downtime on Vouched's Private SSN service between 1:00am and 3:00am Pacific time.

Scheduled maintenance downtime on private SSN service.

Jan <var data-var='date'>31</var>, <var data-var='time'>10:05</var> PST Resolved - This incident has been resolved.Jan <var data-var='date'>31</var>, <var data-var='time'>07:12</var> PST Update - We have mitigated the issue and are monitoring our systems.Jan <var data-var='date'>31</var>, <var data-var='time'>06:42</var> PST Investigating - We are current investigating this issue.

Service Disruption

Dec <var data-var='date'> 6</var>, <var data-var='time'>13:30</var> PST Resolved - We are investigating an issue with DLV related requests.

DLV outage

Aug <var data-var='date'>19</var>, <var data-var='time'>13:41</var> PDT Resolved - This incident has been resolved.Aug <var data-var='date'>19</var>, <var data-var='time'>13:37</var> PDT Monitoring - There was an issue with a recent deployment, the deployment has been rolled back.

Vouched API degraded

Jul <var data-var='date'>14</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>13</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>13</var>, <var data-var='time'>12:45</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

May <var data-var='date'>16</var>, <var data-var='time'>13:05</var> PDT Resolved - This incident has been resolved.May <var data-var='date'>16</var>, <var data-var='time'>11:33</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'>16</var>, <var data-var='time'>11:21</var> PDT Investigating - We are currently investigating this issue.

Invites functionality degraded

Apr <var data-var='date'>23</var>, <var data-var='time'>14:58</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'>23</var>, <var data-var='time'>14:57</var> PDT Update - This issue has been resolvedApr <var data-var='date'>23</var>, <var data-var='time'>13:31</var> PDT Monitoring - The system is recovering and we are actively monitoringApr <var data-var='date'>23</var>, <var data-var='time'>12:15</var> PDT Investigating - We are currently investigating this issue.

Vouched api degraded

Apr <var data-var='date'> 9</var>, <var data-var='time'>16:33</var> PDT Resolved - This incident has been resolved.Apr <var data-var='date'> 9</var>, <var data-var='time'>16:12</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 9</var>, <var data-var='time'>16:04</var> PDT Investigating - We are currently investigating this issue.

Vouched Dashboard inaccessible

Mar <var data-var='date'>10</var>, <var data-var='time'>01:00</var> PST Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 9</var>, <var data-var='time'>21:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 7</var>, <var data-var='time'>10:28</var> PST Scheduled - The Social Security Administration (SSA) has scheduled maintenance from 12:00AM Eastern Time (ET) on Sunday, to 4:00 AM Eastern Time (ET) on Sunday, March 10, 2024. During this period, the SSA will be conducting essential maintenance work that requires a temporary outage of their services. Consequently, our eCBSV verification will be affected. Any eCBSV SSN verifications requested at this time will not be processed. We recommend planning your verification processes accordingly, considering the outage time frame mentioned above. If possible, we encourage you to schedule any critical verifications outside of this maintenance window to avoid any inconvenience.

Feb <var data-var='date'>21</var>, <var data-var='time'>13:00</var> PST Resolved - We detected and received reports from customers where the VouchedNow and JS Plugin/Web SDK verification jobs were failing to load. A bug was identified and rolled back to resolve the issue.

Issues with VouchedNow and JS Plugin/Web SDK completing IDV jobs

Feb <var data-var='date'> 9</var>, <var data-var='time'>14:30</var> PST Resolved - This incident has been resolved.Feb <var data-var='date'> 9</var>, <var data-var='time'>14:06</var> PST Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'> 9</var>, <var data-var='time'>13:54</var> PST Investigating - We are observing increased errors and latency hitting our api. We are investigating the issue.

Increased error rate and latency on Vouched api

Dec <var data-var='date'> 9</var>, <var data-var='time'>06:53</var> PST Resolved - We have identified the issue with sending candidate invite links and the issue is now resolvedDec <var data-var='date'> 9</var>, <var data-var='time'>06:51</var> PST Investigating - We have identified an issue sending candidate invite links.

Is Vouched down?

Vouched status is UP

Lastest published events

ITIN Outage

Schedule Maintenance - Private SSN and DOB APIs

Scheduled Maintenance -- eCBSV SSN Verification API

Vouched Services, Components and Regions

Recent Vouched events

ITIN Outage

Schedule Maintenance - Private SSN and DOB APIs

Scheduled Maintenance -- eCBSV SSN Verification API

TIN Verification Service

Increased latency and error rates with the SSN and DOB verification APIs

ITIN Outage

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Is Vouched down?

Vouched status is UP

Lastest published events

ITIN Outage

Schedule Maintenance - Private SSN and DOB APIs

Scheduled Maintenance -- eCBSV SSN Verification API

Vouched Services, Components and Regions

Recent Vouched events

ITIN Outage

Schedule Maintenance - Private SSN and DOB APIs

Scheduled Maintenance -- eCBSV SSN Verification API

TIN Verification Service

Increased latency and error rates with the SSN and DOB verification APIs

ITIN Outage

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!