THIS IS A SCHEDULED EVENT Apr <var data-var='date'>14</var>, <var data-var='time'>18:00</var> - <var data-var='time'>19:00</var> UTCApr <var data-var='date'> 1</var>, <var data-var='time'>20:50</var> UTC Scheduled - Vindicia has scheduled a maintenance window for Retain Production, which will take place from 18:00 UTC to 19:00 UTC on Tuesday, April 14, 2026. During the maintenance window between 18:00 UTC and 19:00 UTC, there may be up to 5 minutes of service interruption for Retain / Retain UI Production. For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.

Retain Production: Infrastructure Maintenance Window on Tuesday, April 14, 2026 from 18:00 to 19:00 UTC

Apr <var data-var='date'> 7</var>, <var data-var='time'>19:00</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 7</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 1</var>, <var data-var='time'>20:49</var> UTC Scheduled - Vindicia has scheduled a maintenance window for Retain Staging, which will take place from 18:00 UTC to 19:00 UTC on Tuesday, April 7, 2026. During the maintenance window between 18:00 UTC and 19:00 UTC, there may be up to 5 minutes of service interruption for Retain / Retain UI Staging For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.

Retain Staging: Infrastructure Maintenance Window on Tuesday, April 7, 2026 from 18:00 to 19:00 UTC

Apr <var data-var='date'> 7</var>, <var data-var='time'>09:03</var> UTC Resolved - The issue has been resolved now.Apr <var data-var='date'> 7</var>, <var data-var='time'>07:01</var> UTC Investigating - SLM Staging Portal 1.0 and Portal 2.0 are currently experiencing login issues. Users attempting to access the staging portals may encounter difficulties. Our team is investigating this issue with high priority and will share updates as more information becomes available. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Staging | Portal 1.0 and 2.0 login issue

Mar <var data-var='date'>26</var>, <var data-var='time'>18:30</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>25</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>11</var>, <var data-var='time'>00:45</var> UTC Scheduled - Amdocs MarketONE will deploy Retain 2026.03 to PRODUCTION from Wednesday, March 25th, 2026 at 13:00 until Thursday, March 26th, 2026 at 18:30 UTC We do not anticipate any disruption to service during this process. The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

PRODUCTION : Retain 2026.03 Deployment

Mar <var data-var='date'>25</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>24</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>11</var>, <var data-var='time'>00:44</var> UTC Scheduled - Amdocs MarketONE will deploy Subscribe 2026.03 to PRODUCTION from Tuesday, March 24th, 2026 at 13:00 UTC until Thursday, March 25th, 2026 at 04:00 UTC We do not anticipate any disruption to service during this process. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

PRODUCTION : Amdocs MarketONE Subscribe 2026.03 Deployment

Mar <var data-var='date'>20</var>, <var data-var='time'>18:30</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>19</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>17</var>, <var data-var='time'>16:56</var> UTC Update - The maintenance window for the Retain 2026.03 STAGING deployment has been rescheduled to Thursday, March 19th, 2026 at 13:00 until Friday, March 20th, 2026 at 18:30 UTC If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.Mar <var data-var='date'>11</var>, <var data-var='time'>00:43</var> UTC Scheduled - Vindicia will deploy Retain 2026.03 to STAGING from Wednesday, March 18th, 2026 at 13:00 until Thursday, March 19th, 2026 at 18:30 UTC We do not anticipate any disruption to service during this process. The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

STAGING : Retain 2026.03 Deployment- Postponed

Mar <var data-var='date'>19</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>18</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>17</var>, <var data-var='time'>16:54</var> UTC Scheduled - Amdocs MarketONE will deploy Subscribe 2026.03 to STAGING from Wednesday, March 18, 2026 at 13:00 UTC until Thursday, March 19, 2026 at 04:00 UTC. We do not anticipate any disruption to service during this process. If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.

STAGING : Amdocs MarketONE Subscribe 2026.03 Deployment

Mar <var data-var='date'>17</var>, <var data-var='time'>15:42</var> UTC Completed - This is to inform you that the activity has been postponed. We will share the revised schedule shortly. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.Mar <var data-var='date'>17</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>11</var>, <var data-var='time'>00:43</var> UTC Scheduled - Amdocs MarketONE will deploy Subscribe 2026.03 to STAGING from Tuesday, March 17, 2026 at 13:00 UTC until Wednesday, March 18, 2026 at 04:00 UTC. We do not anticipate any disruption to service during this process. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

STAGING : Amdocs MarketONE Subscribe 2026.03 Deployment- Postponed

Mar <var data-var='date'>10</var>, <var data-var='time'>16:30</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>10</var>, <var data-var='time'>06:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 3</var>, <var data-var='time'>17:14</var> UTC Scheduled - Vindicia has scheduled a maintenance window for production, which will take place from 06:30 UTC to 16:30 UTC on Tuesday, March 10, 2026. We do not anticipate any disruption to service. For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.

Production: Maintenance Window on Tuesday, March 10, 2026 from 06:30 to 16:30 UTC

Mar <var data-var='date'> 2</var>, <var data-var='time'>16:30</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 2</var>, <var data-var='time'>06:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>25</var>, <var data-var='time'>13:08</var> UTC Scheduled - Vindicia has scheduled a infrastructure maintenance window for staging, which will take place from 06:30 UTC to 16:30 UTC on Monday, March 02, 2026. We do not anticipate any disruption to service during this process. For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.

Staging: Infrastructure Maintenance Window on Monday, March 02, 2026 from 06:30 to 16:30 UTC

Feb <var data-var='date'>26</var>, <var data-var='time'>18:30</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>25</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>17</var>, <var data-var='time'>23:05</var> UTC Scheduled - Amdocs MarketONE will deploy Retain 2026.02 to PRODUCTION from Wednesday, February 25th, 2026 at 13:00 until Thursday, February 26th, 2026 at 18:30 UTC. We do not anticipate any disruption to service during this process. The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

PRODUCTION : Retain 2026.02 Deployment

Feb <var data-var='date'>25</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>24</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>17</var>, <var data-var='time'>23:04</var> UTC Scheduled - Amdocs MarketONE will deploy Subscribe 2026.02 to PRODUCTION from Tuesday, February 24th, 2026 at 13:00 UTC until Wednesday, February 25th, 2026 at 04:00 UTC. We do not anticipate any disruption to service during this process. If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.

PRODUCTION : Amdocs MarketONE Subscribe 2026.02 Deployment

Feb <var data-var='date'>20</var>, <var data-var='time'>19:56</var> UTC Completed - This is to inform you that the scheduled maintenance planned for today has been postponed. We will notify you as soon as a new date is confirmed. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.Feb <var data-var='date'>18</var>, <var data-var='time'>13:54</var> UTC Scheduled - Vindicia has scheduled a infrastructure maintenance window for staging, which will take place from 06:30 UTC to 16:30 UTC on Monday, February 23, 2026. We do not anticipate any disruption to service during this process. For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.

Staging: Infrastructure Maintenance Window on Monday, February 23, 2026 from 06:30 to 16:30 UTC

Feb <var data-var='date'>19</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>18</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>17</var>, <var data-var='time'>13:58</var> UTC Scheduled - Vindicia will deploy Retain 2026.02 to STAGING from Wednesday, February 18th, 2026 at 13:00 until Thursday, February 19th, 2026 at 18:30 UTC. We do not anticipate any disruption to service during this process. The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

STAGING : Retain 2026.02 Deployment

Feb <var data-var='date'>18</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>17</var>, <var data-var='time'>16:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>17</var>, <var data-var='time'>13:57</var> UTC Scheduled - Amdocs MarketONE will deploy Subscribe 2026.02 to STAGING from Tuesday, February 17th, 2026 at 16:30 until Wednesday, February 18th, 2026 at 04:00 UTC. We do not anticipate any disruption to service during this process. If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.

STAGING : Amdocs MarketONE Subscribe 2026.02 Deployment

Feb <var data-var='date'>17</var>, <var data-var='time'>13:30</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>17</var>, <var data-var='time'>10:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>10</var>, <var data-var='time'>11:29</var> UTC Scheduled - Vindicia has scheduled a maintenance window for Production, which will take place from 10:30 UTC to 13:30 UTC on Tuesday, February 17, 2026. No disruption is expected during the maintenance window from 10:30 UTC to 13:30 UTC For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.

Production : Maintenance Window on Tuesday, February 17, 2026 from 10:30 to 13:30 UTC

Feb <var data-var='date'>12</var>, <var data-var='time'>12:30</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>12</var>, <var data-var='time'>10:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 5</var>, <var data-var='time'>12:52</var> UTC Scheduled - The Vindicia Production Retain Analytics Dashboard will undergo a scheduled maintenance window from 10:30 UTC to 12:30 UTC on Thursday, February 12, 2026. This maintenance will impact only users accessing the Retain Analytics Dashboard during this time. If you have any questions or concerns, please submit a ticket at https://clientsupport.vindicia.com or contact support@vindicia.com.

Production : Maintenance of Vindicia Retain Analytics Dashboard on Thursday, February 12th, 2026 from 10:30 UTC to 12:30 UTC

Jan <var data-var='date'>29</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>28</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>13</var>, <var data-var='time'>17:48</var> UTC Scheduled - Amdocs MarketONE will deploy Retain 2026.01 to PRODUCTION from Wednesday, January 28th, 2026 at 13:00 until Thursday, January 29th, 2026 at 18:30 UTC. We do not anticipate any disruption to service during this process. The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

PRODUCTION : Retain 2026.01 Deployment

Jan <var data-var='date'>28</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>27</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>13</var>, <var data-var='time'>17:48</var> UTC Scheduled - Amdocs MarketONE will deploy Subscribe 2026.01 to Production from Tuesday, January 27th, 2026 at 13:00 UTC until Wednesday, January 28th, 2026 at 04:00 UTC. We do not anticipate any disruption to service during this process. If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.

PRODUCTION : Amdocs MarketONE Subscribe 2026.01 Deployment

Jan <var data-var='date'>22</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>21</var>, <var data-var='time'>13:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>13</var>, <var data-var='time'>17:46</var> UTC Scheduled - Vindicia will deploy Retain 2026.01 to STAGING from Wednesday, January 21st, 2026 at 13:00 until Thursday, January 22nd, 2026 at 18:30 UTC. We do not anticipate any disruption to service during this process. The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

STAGING : Retain 2026.01 Deployment

Jan <var data-var='date'>22</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>21</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>20</var>, <var data-var='time'>11:56</var> UTC Update - We will be undergoing scheduled maintenance during this time.Jan <var data-var='date'>13</var>, <var data-var='time'>17:45</var> UTC Scheduled - Amdocs MarketONE will deploy Subscribe 2026.01 to STAGING from Wednesday, January 21st, 2026 at 13:00 until Thursday, January 22nd, 2026 at 04:00 UTC. We do not anticipate any disruption to service during this process. If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.

STAGING : Amdocs MarketONE Subscribe 2026.01 Deployment

Jan <var data-var='date'>15</var>, <var data-var='time'>05:33</var> UTC Resolved - The database degradation issue has now been resolved, and all our services are back online with no further degradation observed.Jan <var data-var='date'>15</var>, <var data-var='time'>01:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>15</var>, <var data-var='time'>00:11</var> UTC Investigating - Vindicia is experiencing "Database Degradation" in the production environment. We are currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com

Production | Database degradation

Jan <var data-var='date'> 7</var>, <var data-var='time'>16:30</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'> 7</var>, <var data-var='time'>13:07</var> UTC Update - Update : The scheduled down time is extended for 15 min from 13:00 UTC to 13:15 UTC , the Retain UI will be unavailable during this period.Jan <var data-var='date'> 7</var>, <var data-var='time'>11:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>23</var>, <var data-var='time'>14:22</var> UTC Scheduled - Vindicia has scheduled a maintenance window for Retain, which will take place from 11:30 UTC to 16:30 UTC on Wednesday, January 07, 2026. During this maintenance window between 12:30 UTC and 13:00 UTC, the Retain UI will be unavailable for 30 minutes. For any queries, feel free to raise a ticket at https://clientsupport@vindicia.com or reach out to us at support@vindicia.com.

Retain Production: Maintenance Window on Wednesday, January 7, 2026 from 11:30 to 16:30 UTC

Dec <var data-var='date'>15</var>, <var data-var='time'>10:20</var> UTC Completed - This is to inform you that the scheduled maintenance planned for today has been postponed. We will notify you as soon as a new date is confirmed. For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.Dec <var data-var='date'> 8</var>, <var data-var='time'>15:37</var> UTC Scheduled - Vindicia has scheduled a maintenance window for production, which will take place from 10:30 UTC to 13:30 UTC on Monday, December 15, 2025. No disruption is expected during the maintenance window. For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.

Production : Maintenance Window on Monday, December 15, 2025 from 10:30 to 13:30 UTC - Cancelled

Dec <var data-var='date'>13</var>, <var data-var='time'>10:44</var> UTC Resolved - The issue that was causing reports to queue has been successfully resolved, and the incident has now been closed.Dec <var data-var='date'>13</var>, <var data-var='time'>10:04</var> UTC Investigating - Due to a technical issue, Production Reports 2.0 are currently stuck in a Queued status. Vindicia engineers are actively working to resolve the problem and will keep you informed of any updates. Users can generate reports from Portal 1.0. If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Is Vindicia down?

Vindicia status is UP

Lastest published events

Retain Staging: Infrastructure Maintenance Window on Tuesday, April 7, 2026 from 18:00 to 19:00 UTC

Staging | Portal 1.0 and 2.0 login issue

PRODUCTION : Retain 2026.03 Deployment

Vindicia Services, Components and Regions

Recent Vindicia events

Retain Production: Infrastructure Maintenance Window on Tuesday, April 14, 2026 from 18:00 to 19:00 UTC

Retain Staging: Infrastructure Maintenance Window on Tuesday, April 7, 2026 from 18:00 to 19:00 UTC

Staging | Portal 1.0 and 2.0 login issue

PRODUCTION : Retain 2026.03 Deployment

PRODUCTION : Amdocs MarketONE Subscribe 2026.03 Deployment

STAGING : Retain 2026.03 Deployment- Postponed

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Is Vindicia down?

Vindicia status is UP

Lastest published events

Retain Staging: Infrastructure Maintenance Window on Tuesday, April 7, 2026 from 18:00 to 19:00 UTC

Staging | Portal 1.0 and 2.0 login issue

PRODUCTION : Retain 2026.03 Deployment

Vindicia Services, Components and Regions

Recent Vindicia events

Retain Production: Infrastructure Maintenance Window on Tuesday, April 14, 2026 from 18:00 to 19:00 UTC

Retain Staging: Infrastructure Maintenance Window on Tuesday, April 7, 2026 from 18:00 to 19:00 UTC

Staging | Portal 1.0 and 2.0 login issue

PRODUCTION : Retain 2026.03 Deployment

PRODUCTION : Amdocs MarketONE Subscribe 2026.03 Deployment

STAGING : Retain 2026.03 Deployment- Postponed

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!