Aug <var data-var='date'> 5</var>, <var data-var='time'>16:20</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'> 5</var>, <var data-var='time'>16:00</var> EDT Identified - We are seeing recovery with the Create services are are continuing to monitor Aug <var data-var='date'> 5</var>, <var data-var='time'>15:33</var> EDT Update - We are continuing to investigate the issue Aug <var data-var='date'> 5</var>, <var data-var='time'>15:24</var> EDT Update - We are investigating an issue with Vimeo Create Aug <var data-var='date'> 5</var>, <var data-var='time'>15:23</var> EDT Investigating - We are currently investigating this issue.

Issues with Vimeo Create services

Jul <var data-var='date'>29</var>, <var data-var='time'>13:44</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>29</var>, <var data-var='time'>13:16</var> EDT Update - A fix has been implemented and we are seeing recovery across the players. Jul <var data-var='date'>29</var>, <var data-var='time'>12:52</var> EDT Identified - We have implemented a fix and are monitoring. Jul <var data-var='date'>29</var>, <var data-var='time'>12:44</var> EDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>29</var>, <var data-var='time'>12:43</var> EDT Update - We are experiencing partial outages to our players and are working to implement a fix Jul <var data-var='date'>29</var>, <var data-var='time'>12:38</var> EDT Investigating - We are currently investigating this issue.

Playback issues

Jun <var data-var='date'>26</var>, <var data-var='time'>16:13</var> EDT Resolved - The disruption to Showcases has been resolved. Jun <var data-var='date'>26</var>, <var data-var='time'>15:59</var> EDT Update - A fix has been released and we are monitoring the impact. Jun <var data-var='date'>26</var>, <var data-var='time'>15:28</var> EDT Update - We are continuing to work on a fix for this issue. Jun <var data-var='date'>26</var>, <var data-var='time'>15:26</var> EDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>26</var>, <var data-var='time'>15:18</var> EDT Update - We have identified an issue loading Showcases. Jun <var data-var='date'>26</var>, <var data-var='time'>15:17</var> EDT Investigating - We are currently investigating this issue.

Issues loading Showcases

May <var data-var='date'>19</var>, <var data-var='time'>03:00</var> EDT Completed - The scheduled maintenance operation has been cancelled, and no disruption to services is expected. May <var data-var='date'>19</var>, <var data-var='time'>03:00</var> EDT Scheduled - The scheduled maintenance operation has been cancelled, and no disruption to services is expected.

Database Maintenance

Apr <var data-var='date'>14</var>, <var data-var='time'>13:49</var> EDT Resolved - Player is now functional. Apr <var data-var='date'>14</var>, <var data-var='time'>13:25</var> EDT Investigating - We are reinvestigating an issue with the Player. Apr <var data-var='date'>14</var>, <var data-var='time'>13:13</var> EDT Update - We have implemented the fix and are seeing recovery. Apr <var data-var='date'>14</var>, <var data-var='time'>13:01</var> EDT Identified - We have identified the issue and are implementing a fix. Apr <var data-var='date'>14</var>, <var data-var='time'>12:43</var> EDT Update - We have identified an issue with the Player and are investigating. Apr <var data-var='date'>14</var>, <var data-var='time'>12:42</var> EDT Investigating - We are currently investigating this issue.

Issues loading Player

Mar <var data-var='date'>31</var>, <var data-var='time'>23:25</var> EDT Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>23:13</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>31</var>, <var data-var='time'>22:52</var> EDT Update - We believe we have identified the cause and are working on a fix. Mar <var data-var='date'>31</var>, <var data-var='time'>22:42</var> EDT Investigating - We are currently investigating this issue.

Widespread failures on OTT checkouts, refunds, transactions.

Jan <var data-var='date'>14</var>, <var data-var='time'>17:10</var> EST Resolved - Unfortunately, we determined that failed uploads from recordings cannot be recovered, and we recommend deleting these videos from your library, and re-recording the video. We apologize for the inconvenience. Jan <var data-var='date'>14</var>, <var data-var='time'>16:59</var> EST Identified - We detected and fixed an issue with recorded videos, where the upload would fail after the recording finished. These videos will appear in your library, stuck in the "Upload pending" state. As of approx. 4:30pm Eastern, all new recordings are uploading successfully. We are currently investigating the backlog of failed uploads. Jan <var data-var='date'>14</var>, <var data-var='time'>16:56</var> EST Investigating - We are currently investigating this issue.

Recorded videos are stuck uploading

Jan <var data-var='date'> 8</var>, <var data-var='time'>06:25</var> EST Resolved - This incident has been resolved. Jan <var data-var='date'> 8</var>, <var data-var='time'>06:00</var> EST Update - We are continuing to investigate this issue. Jan <var data-var='date'> 8</var>, <var data-var='time'>05:57</var> EST Investigating - We are currently investigating this issue.

Error for logged out viewers when accessing videos

Dec <var data-var='date'>29</var>, <var data-var='time'>06:10</var> EST Resolved - This incident has been resolved. Dec <var data-var='date'>29</var>, <var data-var='time'>05:39</var> EST Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>29</var>, <var data-var='time'>05:22</var> EST Investigating - We are currently investigating this issue.

Translation Dubbing Service Fails

Dec <var data-var='date'> 6</var>, <var data-var='time'>17:47</var> EST Resolved - Services are operational as of 2025-12-05, 09:51 PM Eastern time Dec <var data-var='date'> 5</var>, <var data-var='time'>15:29</var> EST Update - live Analytics is operational Dec <var data-var='date'> 5</var>, <var data-var='time'>15:27</var> EST Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'> 5</var>, <var data-var='time'>09:11</var> EST Investigating - We are currently investigating this issue. Dec <var data-var='date'> 5</var>, <var data-var='time'>09:08</var> EST Update - Live and non-live Analytics are not operational Dec <var data-var='date'> 5</var>, <var data-var='time'>07:38</var> EST Update - Live Analytics is operational Dec <var data-var='date'> 4</var>, <var data-var='time'>20:35</var> EST Update - We have implemented the fix and we are currently monitoring our services. Dec <var data-var='date'> 4</var>, <var data-var='time'>13:14</var> EST Update - A processing issue is delaying analytics data. Previously processed data is still available through the analytics reports. No data loss is projected. Dec <var data-var='date'> 4</var>, <var data-var='time'>13:02</var> EST Identified - The issue has been identified and a fix is being implemented.

Degraded analytics processing

Dec <var data-var='date'> 5</var>, <var data-var='time'>04:48</var> EST Resolved - The incident has been resolved. Dec <var data-var='date'> 5</var>, <var data-var='time'>04:44</var> EST Update - Vimeo site and player are accessible. Dec <var data-var='date'> 5</var>, <var data-var='time'>04:32</var> EST Update - The fix has been implemented and we are monitoring Dec <var data-var='date'> 5</var>, <var data-var='time'>04:12</var> EST Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'> 5</var>, <var data-var='time'>04:07</var> EST Investigating - We are currently investigating this issue.

Vimeo Site and Player Issues

Dec <var data-var='date'> 2</var>, <var data-var='time'>10:52</var> EST Resolved - This incident has been resolved. Nov <var data-var='date'>28</var>, <var data-var='time'>13:54</var> EST Investigating - A workaround has been implemented while we investigate the root cause. Nov <var data-var='date'>27</var>, <var data-var='time'>06:11</var> EST Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>27</var>, <var data-var='time'>04:07</var> EST Update - We are investigating reports of elevated buffering Nov <var data-var='date'>27</var>, <var data-var='time'>04:06</var> EST Investigating - We are currently investigating this issue.

increased-buffering

Nov <var data-var='date'>18</var>, <var data-var='time'>13:03</var> EST Resolved - All systems are now operating normally. Nov <var data-var='date'>18</var>, <var data-var='time'>10:12</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>18</var>, <var data-var='time'>09:27</var> EST Identified - One of our providers is experiencing issues causing verification on certain pages to fail. We are actively working on a solution.

Verification Errors

Nov <var data-var='date'>11</var>, <var data-var='time'>11:01</var> EST Resolved - This incident has been resolved. Nov <var data-var='date'>11</var>, <var data-var='time'>09:33</var> EST Identified - Transcripts are now being processed Nov <var data-var='date'>11</var>, <var data-var='time'>04:58</var> EST Update - There are delays creating video transcripts Nov <var data-var='date'>11</var>, <var data-var='time'>04:57</var> EST Investigating - We are currently investigating this issue.

Transcriptions are delayed

Oct <var data-var='date'>24</var>, <var data-var='time'>12:59</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>24</var>, <var data-var='time'>12:52</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>24</var>, <var data-var='time'>12:45</var> EDT Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'>24</var>, <var data-var='time'>12:42</var> EDT Identified - The issue has been identified and a fix is being implemented.

Public folder pages are not accessible for logged out users

Oct <var data-var='date'>23</var>, <var data-var='time'>10:23</var> EDT Resolved - This incident has been resolved.

Player can't play the original audio of videos with multiple audio tracks

Oct <var data-var='date'>21</var>, <var data-var='time'>15:56</var> EDT Resolved - Monitors are clear and we’re resolving this incident. Oct <var data-var='date'>21</var>, <var data-var='time'>09:50</var> EDT Update - We've confirmed that player.js is now successfully loading. We'll continue monitoring. Oct <var data-var='date'>21</var>, <var data-var='time'>09:45</var> EDT Identified - We've taken action to circumvent the problem and we are seeing signs of recovery. Oct <var data-var='date'>21</var>, <var data-var='time'>08:30</var> EDT Update - We’re investigating issues where loading player.js fails. This may affect playback in scenarios where customers are directly loading our Player library. Playback on the web and in embeds are unaffected. Oct <var data-var='date'>21</var>, <var data-var='time'>08:27</var> EDT Investigating - We are currently investigating this issue.

Failing to load player.js

Oct <var data-var='date'>20</var>, <var data-var='time'>06:44</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>05:26</var> EDT Update - We are currently experiencing technical difficulties with our AI and Create services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible. Oct <var data-var='date'>20</var>, <var data-var='time'>04:09</var> EDT Update - We are currently experiencing technical difficulties with our AI services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible. Oct <var data-var='date'>20</var>, <var data-var='time'>03:55</var> EDT Identified - The issue has been identified and a fix is being implemented.

AI and Create services unavailable

Oct <var data-var='date'>16</var>, <var data-var='time'>08:01</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>16</var>, <var data-var='time'>07:34</var> EDT Update - Current Status: Monitoring Current Action: We have implemented fix for issues with Livestream Studio. Oct <var data-var='date'>16</var>, <var data-var='time'>07:29</var> EDT Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>16</var>, <var data-var='time'>07:06</var> EDT Update - Current Status: Investigating Current Action: We have identified issues with Livestream Studio. We are investigating and will update you here when we have more information. Oct <var data-var='date'>16</var>, <var data-var='time'>06:57</var> EDT Investigating - We are currently investigating this issue.

Livestream Studio is unable to establish connection to Vimeo

Oct <var data-var='date'>15</var>, <var data-var='time'>11:21</var> EDT Resolved - This incident has been resolved. Sep <var data-var='date'>26</var>, <var data-var='time'>10:37</var> EDT Update - Processing of all new video analytics data has been restored as of September 24th, 12:00 PM EDT. We are now processing the backlog of data from September 18th to September 24th. All data is safe and will be made available once the backlog is cleared. Sep <var data-var='date'>22</var>, <var data-var='time'>09:48</var> EDT Update - Current Status: detected Current Action: We have identified a delay in processing non-live video analytics. No data has been lost, and all analytics will be fully updated once processing completes. Sep <var data-var='date'>22</var>, <var data-var='time'>09:38</var> EDT Investigating - We are currently investigating this issue.

Degraded Video Analytics data freshness

Oct <var data-var='date'>14</var>, <var data-var='time'>14:55</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>14</var>, <var data-var='time'>14:50</var> EDT Identified - We have a fix in place, users should not be facing the issue anymore. Oct <var data-var='date'>14</var>, <var data-var='time'>14:35</var> EDT Update - Some customers may see a spinner when trying to upload on vimeo.com Oct <var data-var='date'>14</var>, <var data-var='time'>14:34</var> EDT Investigating - We are currently investigating this issue.

Issues uploading

Oct <var data-var='date'>10</var>, <var data-var='time'>18:47</var> EDT Resolved - All affected videos are processing normally. Oct <var data-var='date'>10</var>, <var data-var='time'>18:29</var> EDT Update - All affected videos have been queued for reprocessing. Oct <var data-var='date'> 9</var>, <var data-var='time'>21:56</var> EDT Update - A fix has been implemented and new uploads are processing normally. Recovery for videos uploaded between 20:30 and 01:40 UTC is in progress. Oct <var data-var='date'> 9</var>, <var data-var='time'>21:25</var> EDT Identified - The issue has been identified as affecting videos uploaded after 20:30 UTC. A fix is being implemented. Oct <var data-var='date'> 9</var>, <var data-var='time'>21:11</var> EDT Update - We are currently investigating reports of increased buffering rates for video playback. Oct <var data-var='date'> 9</var>, <var data-var='time'>21:02</var> EDT Investigating - We are currently investigating this issue.

Clips buffering infinitely on startup

Oct <var data-var='date'>10</var>, <var data-var='time'>08:58</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'> 9</var>, <var data-var='time'>22:50</var> EDT Investigating - We are currently investigating the issue.

Enterprise phone support is down

Oct <var data-var='date'> 7</var>, <var data-var='time'>20:58</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'> 7</var>, <var data-var='time'>19:08</var> EDT Update - We are continuing to monitor for any further issues. Oct <var data-var='date'> 7</var>, <var data-var='time'>19:07</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 7</var>, <var data-var='time'>18:58</var> EDT Identified - We've identified an issue where users are able to view private live events because their password is rejected. We're rolling out a fix.

Unable to Access Private Live Events

Oct <var data-var='date'> 2</var>, <var data-var='time'>13:58</var> EDT Resolved - This incident is now fully resolved. Oct <var data-var='date'> 2</var>, <var data-var='time'>09:01</var> EDT Update - We are continuing to monitor for any further issues. Oct <var data-var='date'> 2</var>, <var data-var='time'>08:57</var> EDT Monitoring - We've deployed a fix that has dramatically reduced the rate of errors, and we're continuing to monitor for progress. Thanks for your continued patience. Oct <var data-var='date'> 1</var>, <var data-var='time'>22:09</var> EDT Update - We are continuing to investigate this issue. Oct <var data-var='date'> 1</var>, <var data-var='time'>20:51</var> EDT Investigating - We are continuing to investigate this issue. Oct <var data-var='date'> 1</var>, <var data-var='time'>18:02</var> EDT Identified - https://vimeo.com/create/edit is intermittently not loading.

Is Vimeo down?

Vimeo status is UP

Lastest published events

Issues with Vimeo Create services

Playback issues

Issues loading Showcases

Vimeo Services, Components and Regions

Recent Vimeo events

Issues with Vimeo Create services

Playback issues

Issues loading Showcases

Database Maintenance

Issues loading Player

Widespread failures on OTT checkouts, refunds, transactions.