THIS IS A SCHEDULED EVENT Jun <var data-var='date'>22</var>, <var data-var='time'>05:00</var> - <var data-var='time'>07:00</var> UTC May <var data-var='date'>18</var>, <var data-var='time'>21:21</var> UTC Scheduled - Vertex will be performing maintenance on Monday, June 22 from 05:00 UTC to 07:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Maintenance in Vertex Express Returns

THIS IS A SCHEDULED EVENT Jun <var data-var='date'>21</var>, <var data-var='time'>09:00</var> - <var data-var='time'>10:00</var> UTC May <var data-var='date'> 8</var>, <var data-var='time'>19:54</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, June 21 from 9:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this time.

Maintenance in Vertex Exemption Certificate Wizard

THIS IS A SCHEDULED EVENT Jun <var data-var='date'>9</var>, <var data-var='time'>07:00</var> - <var data-var='time'>08:00</var> UTC May <var data-var='date'> 3</var>, <var data-var='time'>18:14</var> UTC Scheduled - Vertex will be performing maintenance on Tuesday, June 9 from 07:00 UTC to 08:00 UTC. Vertex Validator users will be unable to access the system during this time.

Maintenance in Vertex Validator

THIS IS A SCHEDULED EVENT Jun <var data-var='date'>9</var>, <var data-var='time'>07:00</var> - <var data-var='time'>08:00</var> UTC May <var data-var='date'> 3</var>, <var data-var='time'>18:13</var> UTC Scheduled - Vertex will be performing maintenance on Tuesday, June 9 from 07:00 UTC to 08:00 UTC. Vertex for Marketplaces users will be unable to access the system during this time.

Maintenance in Vertex for Marketplaces

THIS IS A SCHEDULED EVENT May <var data-var='date'>29</var>, <var data-var='time'>22:00</var> UTC &nbsp;-&nbsp; May <var data-var='date'>30</var>, <var data-var='time'>02:00</var> UTC Apr <var data-var='date'>29</var>, <var data-var='time'>20:52</var> UTC Scheduled - Vertex will be performing maintenance on Friday, May 29 from 22:00 UTC until Saturday, May 30 02:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.

Maintenance in Vertex VAT Compliance

THIS IS A SCHEDULED EVENT May <var data-var='date'>29</var>, <var data-var='time'>04:00</var> - <var data-var='time'>10:00</var> UTC Apr <var data-var='date'>21</var>, <var data-var='time'>14:08</var> UTC Scheduled - Vertex will be performing maintenance on Friday, May 29 from 04:00 UTC to 10:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

THIS IS A SCHEDULED EVENT May <var data-var='date'>29</var>, <var data-var='time'>01:00</var> - <var data-var='time'>06:00</var> UTC Apr <var data-var='date'>21</var>, <var data-var='time'>14:11</var> UTC Scheduled - Vertex will be performing maintenance on Friday, May 29 from 1:00 UTC to 6:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Maintenance in Vertex Indirect Tax Returns North America On-Demand

May <var data-var='date'>17</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>17</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>20:03</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, May 17 from 04:00 to 10:00 UTC. Please note that the Vertex Cloud Portal will be in maintenance mode during this window, meaning users cannot access the portal, and there may be a delay in calculation response time.

Maintenance in Vertex Cloud Indirect Tax

May <var data-var='date'>10</var>, <var data-var='time'>11:03</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>10</var>, <var data-var='time'>10:50</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'>10</var>, <var data-var='time'>10:00</var> UTC Investigating - Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex On-Demand environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Payroll Tax Q Series On-Demand Performance Incident

May <var data-var='date'> 8</var>, <var data-var='time'>15:14</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 3</var>, <var data-var='time'>20:53</var> UTC Investigating - Our monitoring processes indicate some customers are experiencing a functionality degradation that may be resulting in service interruption within the Returns application. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Indirect Tax Cloud Returns Functionality Degradation

May <var data-var='date'> 3</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 3</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>13</var>, <var data-var='time'>21:26</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, May 3 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.

Urgent Maintenance in Vertex Indirect Tax O Series On-Demand

May <var data-var='date'> 1</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>30</var>, <var data-var='time'>22:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>31</var>, <var data-var='time'>14:07</var> UTC Scheduled - Vertex will be performing maintenance on Thursday, April 30 from 22:00 UTC until Friday, May 1 01:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.

Apr <var data-var='date'>30</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>30</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>25</var>, <var data-var='time'>17:52</var> UTC Scheduled - Vertex will be performing maintenance on Thursday, April 30 from 1:00 UTC to 6:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Apr <var data-var='date'>29</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>29</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>25</var>, <var data-var='time'>17:50</var> UTC Scheduled - Vertex will be performing maintenance on Wednesday, April 29 from 04:00 UTC to 6:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Apr <var data-var='date'>26</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>26</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 2</var>, <var data-var='time'>19:09</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, April 26 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.

Maintenance in Vertex Indirect Tax O Series On-Demand

Apr <var data-var='date'>24</var>, <var data-var='time'>10:39</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>24</var>, <var data-var='time'>09:38</var> UTC Investigating - Our monitoring processes indicate that some customers are experiencing an issue receiving tax calculations from the Vertex Cloud platform. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

Vertex Cloud Indirect Tax - Calc Service Disruption

Apr <var data-var='date'>22</var>, <var data-var='time'>19:20</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>22</var>, <var data-var='time'>19:12</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>22</var>, <var data-var='time'>19:01</var> UTC Identified - We are currently investigating an issue with TokenGuard retrievals which may be impacting a number of Vertex products and services

TokenGuard Functionlaity Degradation

Apr <var data-var='date'>14</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>14</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 6</var>, <var data-var='time'>21:22</var> UTC Scheduled - Vertex will be performing maintenance on Tuesday, April 14 from 08:00 UTC to 09:00 UTC. Vertex Validator users will be unable to access the system during this time.

Apr <var data-var='date'>14</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>14</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 6</var>, <var data-var='time'>21:21</var> UTC Scheduled - Vertex will be performing maintenance on Tuesday, April 14 from 08:00 UTC to 09:00 UTC. Vertex for Marketplaces users will be unable to access the system during this time.

Apr <var data-var='date'>13</var>, <var data-var='time'>19:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>13</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>11</var>, <var data-var='time'>19:59</var> UTC Scheduled - Vertex will be performing maintenance on Monday, April 13 from 16:00 UTC – 19:00 UTC. Vertex e-Invoicing users will be unable to access the system during this time.

Emergency Maintenance in Vertex e-Invoicing

Apr <var data-var='date'>12</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>12</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 3</var>, <var data-var='time'>16:26</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, April 12 from 9:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window.

Apr <var data-var='date'>12</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>12</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 2</var>, <var data-var='time'>19:07</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, April 12 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.

Apr <var data-var='date'>11</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>11</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 9</var>, <var data-var='time'>12:54</var> UTC Scheduled - Vertex will be performing maintenance on Saturday, April 11 from 05:00 UTC to 07:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Emergency Maintenance in Vertex Express Returns

Apr <var data-var='date'>11</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>11</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 9</var>, <var data-var='time'>12:53</var> UTC Scheduled - Vertex will be performing maintenance on Saturday, April 11 from 01:00 UTC to 06:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Emergency Maintenance in Vertex Indirect Tax Returns North America On-Demand

Apr <var data-var='date'> 8</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 8</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 6</var>, <var data-var='time'>20:30</var> UTC Scheduled - Vertex will be performing maintenance on Wednesday, April 8 from 16:00 UTC – 18:00 UTC. Vertex e-Invoicing users will be unable to access the system during this time.

Is Vertex Inc down?

Vertex Inc status is UP

Lastest published events

Maintenance in Vertex Cloud Indirect Tax

Vertex Payroll Tax Q Series On-Demand Performance Incident

Vertex Indirect Tax Cloud Returns Functionality Degradation

Vertex Inc Services, Components and Regions

Recent Vertex Inc events

Maintenance in Vertex Express Returns

Maintenance in Vertex Exemption Certificate Wizard

Maintenance in Vertex Validator

Maintenance in Vertex for Marketplaces

Maintenance in Vertex VAT Compliance

Maintenance in Vertex Express Returns

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Is Vertex Inc down?

Vertex Inc status is UP

Lastest published events

Maintenance in Vertex Cloud Indirect Tax

Vertex Payroll Tax Q Series On-Demand Performance Incident

Vertex Indirect Tax Cloud Returns Functionality Degradation

Vertex Inc Services, Components and Regions

Recent Vertex Inc events

Maintenance in Vertex Express Returns

Maintenance in Vertex Exemption Certificate Wizard

Maintenance in Vertex Validator

Maintenance in Vertex for Marketplaces

Maintenance in Vertex VAT Compliance

Maintenance in Vertex Express Returns

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!