THIS IS A SCHEDULED EVENT Apr <var data-var='date'>30</var>, <var data-var='time'>22:00</var> UTC &nbsp;-&nbsp; May <var data-var='date'>1</var>, <var data-var='time'>01:00</var> UTCMar <var data-var='date'>31</var>, <var data-var='time'>14:07</var> UTC Scheduled - Vertex will be performing maintenance on Thursday, April 30 from 22:00 UTC until Friday, May 1 01:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.

Maintenance in Vertex VAT Compliance

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>30</var>, <var data-var='time'>01:00</var> - <var data-var='time'>06:00</var> UTCMar <var data-var='date'>25</var>, <var data-var='time'>17:52</var> UTC Scheduled - Vertex will be performing maintenance on Thursday, April 30 from 1:00 UTC to 6:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Maintenance in Vertex Indirect Tax Returns North America On-Demand

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>29</var>, <var data-var='time'>04:00</var> - <var data-var='time'>06:00</var> UTCMar <var data-var='date'>25</var>, <var data-var='time'>17:50</var> UTC Scheduled - Vertex will be performing maintenance on Wednesday, April 29 from 04:00 UTC to 6:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Maintenance in Vertex Express Returns

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>26</var>, <var data-var='time'>04:00</var> - <var data-var='time'>10:00</var> UTCMar <var data-var='date'> 2</var>, <var data-var='time'>19:09</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, April 26 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.

Maintenance in Vertex Indirect Tax O Series On-Demand

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>19</var>, <var data-var='time'>04:00</var> - <var data-var='time'>10:00</var> UTCMar <var data-var='date'> 2</var>, <var data-var='time'>19:08</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, April 19 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>14</var>, <var data-var='time'>08:00</var> - <var data-var='time'>09:00</var> UTCMar <var data-var='date'> 6</var>, <var data-var='time'>21:22</var> UTC Scheduled - Vertex will be performing maintenance on Tuesday, April 14 from 08:00 UTC to 09:00 UTC. Vertex Validator users will be unable to access the system during this time.

Maintenance in Vertex Validator

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>14</var>, <var data-var='time'>08:00</var> - <var data-var='time'>09:00</var> UTCMar <var data-var='date'> 6</var>, <var data-var='time'>21:21</var> UTC Scheduled - Vertex will be performing maintenance on Tuesday, April 14 from 08:00 UTC to 09:00 UTC. Vertex for Marketplaces users will be unable to access the system during this time.

Maintenance in Vertex for Marketplaces

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>12</var>, <var data-var='time'>09:00</var> - <var data-var='time'>10:00</var> UTCMar <var data-var='date'> 3</var>, <var data-var='time'>16:26</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, April 12 from 9:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window.

Maintenance in Vertex Exemption Certificate Wizard

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>12</var>, <var data-var='time'>04:00</var> - <var data-var='time'>10:00</var> UTCMar <var data-var='date'> 2</var>, <var data-var='time'>19:07</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, April 12 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.

Apr <var data-var='date'> 8</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 8</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 6</var>, <var data-var='time'>20:30</var> UTC Scheduled - Vertex will be performing maintenance on Wednesday, April 8 from 16:00 UTC – 18:00 UTC. Vertex e-Invoicing users will be unable to access the system during this time.

Maintenance in Vertex e-Invoicing

Apr <var data-var='date'> 3</var>, <var data-var='time'>20:53</var> UTC Investigating - Our monitoring processes indicate some customers are experiencing a functionality degradation that may be resulting in service interruption within the Returns application. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Indirect Tax Cloud Returns Functionality Degradation

Apr <var data-var='date'> 1</var>, <var data-var='time'>22:19</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>21:54</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 1</var>, <var data-var='time'>19:36</var> UTC Identified - The issue has been identified and a fix is being implemented.Apr <var data-var='date'> 1</var>, <var data-var='time'>18:29</var> UTC Investigating - Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Cloud Returns environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Cloud Indirect Tax Returns Performance Incident

Apr <var data-var='date'> 1</var>, <var data-var='time'>16:31</var> UTC Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>15:40</var> UTC Update - We are continuing to work on a fix for this issue.Apr <var data-var='date'> 1</var>, <var data-var='time'>15:08</var> UTC Identified - Vertex’s Production Support team has identified a degradation to the Portal application's functionality. A resolution has been identified and is being scheduled for deployment. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Cloud Indirect Tax - Portal  Degradation

Apr <var data-var='date'> 1</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>31</var>, <var data-var='time'>22:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 3</var>, <var data-var='time'>16:23</var> UTC Scheduled - Vertex will be performing maintenance on Tuesday, March 31 from 22:00 UTC until Wednesday, April 1 01:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.

Mar <var data-var='date'>31</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>31</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>24</var>, <var data-var='time'>19:57</var> UTC Scheduled - Vertex will be performing maintenance on Tuesday, March 31 from 1:00 UTC to 6:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Mar <var data-var='date'>30</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>30</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>24</var>, <var data-var='time'>19:59</var> UTC Scheduled - Vertex will be performing maintenance on Monday, March 30 from 04:00 UTC to 6:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Mar <var data-var='date'>29</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>29</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 2</var>, <var data-var='time'>19:06</var> UTC Scheduled - Vertex will be performing maintenance on Sunday, March 29 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.

Mar <var data-var='date'>13</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>13</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>10</var>, <var data-var='time'>17:44</var> UTC Scheduled - Vertex will be performing maintenance on Friday, March 13th from 06:00 UTC to 08:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Urgent Maintenance in Vertex Express Returns

Mar <var data-var='date'> 5</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 4</var>, <var data-var='time'>23:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>27</var>, <var data-var='time'>20:10</var> UTC Scheduled - Vertex will be performing maintenance on Wednesday, March 4 from 23:00 UTC until Thursday, March 5 01:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.

Urgent Maintenance in Vertex VAT Compliance

Mar <var data-var='date'> 4</var>, <var data-var='time'>23:22</var> UTC Resolved - We have resolved the Vertex Certificate Center issue. All Certificate Center services have been fully restored to expected levels of performance. We will continue to monitor the situation to ensure all services and functionality continue to work as expected. We encourage you to validate your data as part of your normal process. If you have any questions, please submit a support ticket via the Vertex Community.Mar <var data-var='date'> 4</var>, <var data-var='time'>23:14</var> UTC Monitoring - Vertex’s Production Support team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers.  If you have any questions, please submit a support ticket via the Vertex Community.Mar <var data-var='date'> 4</var>, <var data-var='time'>22:45</var> UTC Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'> 4</var>, <var data-var='time'>19:59</var> UTC Investigating - Our monitoring processes indicate that some customers are experiencing delay with the Certificate Center bulk upload functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

Vertex Certificate Center Service Degradation

Feb <var data-var='date'>27</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>27</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>21</var>, <var data-var='time'>17:45</var> UTC Scheduled - Vertex will be performing maintenance on Friday, February 27 from 2:00 UTC to 7:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Feb <var data-var='date'>27</var>, <var data-var='time'>05:30</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>27</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>26</var>, <var data-var='time'>20:59</var> UTC Scheduled - Vertex will be performing maintenance on Friday, February 27 from 3:30 UTC to 5:30 UTC. Customers might experience an interruption in service during this maintenance window. Customers with .na1, .eu1, or .oeu in their URL are not impacted by this maintenance.

Emergency Maintenance in Vertex Indirect Tax O Series On-Demand

Feb <var data-var='date'>26</var>, <var data-var='time'>11:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>26</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>21</var>, <var data-var='time'>17:46</var> UTC Scheduled - Vertex will be performing maintenance on Thursday, February 26 from 05:00 UTC to 11:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.

Feb <var data-var='date'>24</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>23</var>, <var data-var='time'>23:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>20</var>, <var data-var='time'>20:21</var> UTC Scheduled - Vertex will be performing maintenance on Monday, February 23 from 23:00 UTC until Tuesday, February 24 02:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.

Feb <var data-var='date'>13</var>, <var data-var='time'>18:49</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>13</var>, <var data-var='time'>18:09</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>13</var>, <var data-var='time'>17:35</var> UTC Update - We are continuing to investigate this issue.Feb <var data-var='date'>13</var>, <var data-var='time'>17:31</var> UTC Investigating - Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

Is Vertex Inc down?

Vertex Inc status is DEGRADED

Components with issues

Lastest published events

Maintenance in Vertex e-Invoicing

Vertex Indirect Tax Cloud Returns Functionality Degradation

Vertex Cloud Indirect Tax Returns Performance Incident

Vertex Inc Services, Components and Regions

Recent Vertex Inc events

Maintenance in Vertex VAT Compliance

Maintenance in Vertex Indirect Tax Returns North America On-Demand

Maintenance in Vertex Express Returns

Maintenance in Vertex Indirect Tax O Series On-Demand

Maintenance in Vertex Indirect Tax O Series On-Demand

Maintenance in Vertex Validator

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Is Vertex Inc down?

Vertex Inc status is DEGRADED

Components with issues

Lastest published events

Maintenance in Vertex e-Invoicing

Vertex Indirect Tax Cloud Returns Functionality Degradation

Vertex Cloud Indirect Tax Returns Performance Incident

Vertex Inc Services, Components and Regions

Recent Vertex Inc events

Maintenance in Vertex VAT Compliance

Maintenance in Vertex Indirect Tax Returns North America On-Demand

Maintenance in Vertex Express Returns

Maintenance in Vertex Indirect Tax O Series On-Demand

Maintenance in Vertex Indirect Tax O Series On-Demand

Maintenance in Vertex Validator

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!