Mar <var data-var='date'>30</var>, <var data-var='time'>18:28</var> PDT Resolved - This incident has been resolved, and updating Gitlab Vulnerabilities should be functioning as expected.Mar <var data-var='date'>20</var>, <var data-var='time'>11:14</var> PDT Identified - Vanta engineers have identified the issue causing fetches for GitLab vulnerabilities to fail and are working to implement a fix. We are monitoring the behaviour and will continue to provide updates as they become available.Mar <var data-var='date'>19</var>, <var data-var='time'>11:13</var> PDT Investigating - We're observing issues when updating Gitlab Vulnerabilities for some domains. Our team is investigating the root cause and will provide an update as soon as possible.

Gitlab Vulnerabilities Issues

Mar <var data-var='date'>17</var>, <var data-var='time'>19:07</var> PDT Resolved - This incident has been resolved, and submitting policies for approval should be functioning as expected.Mar <var data-var='date'>17</var>, <var data-var='time'>15:43</var> PDT Identified - Some customers may experience degraded policy approval submissions. Our team has identified the root cause and has a fix in flight.

Errors when submitting policies for approval

Mar <var data-var='date'>16</var>, <var data-var='time'>16:08</var> PDT Resolved - This incident has been resolved, and Trust Center for Trust Collaborators should be functioning as expected.Mar <var data-var='date'>16</var>, <var data-var='time'>10:21</var> PDT Identified - The issue has been identified and our Engineering team is actively working on a resolution.

Trust collaborators seeing errors on the "Viewers granted access" page

Mar <var data-var='date'>13</var>, <var data-var='time'>15:50</var> PDT Resolved - This incident has been resolved and data has been restored for impacted customers across all regions.Mar <var data-var='date'>13</var>, <var data-var='time'>14:28</var> PDT Update - We are continuing to restore data for impacted customers. Full resolution is expected in the next 2-3 hours. We will provide updates as we near full restoration.Mar <var data-var='date'>12</var>, <var data-var='time'>17:32</var> PDT Identified - We have identified an issue in which some customers may experience policy evidence appearing as missing from associated controls in in-progress or future audits. The underlying policy data has not been deleted and remains accessible within the Vanta product. However, the linkage between the policy evidence and its associated control (and therefore the audit workflow) was disrupted, causing the evidence to not surface in audit views as expected. Our team is actively working to restore the affected mappings and fully recover the audit evidence.

Policy evidence may appear unmapped from some controls

Mar <var data-var='date'> 9</var>, <var data-var='time'>14:18</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'> 9</var>, <var data-var='time'>13:03</var> PDT Identified - Auditors are unable to download the evidence packet for automated tests in audit. We've identified the root cause and are rolling out a fix

Auditors unable to download evidence packet for automated tests

Mar <var data-var='date'> 9</var>, <var data-var='time'>13:05</var> PDT Resolved - This incident has been resolved.Mar <var data-var='date'> 9</var>, <var data-var='time'>11:52</var> PDT Identified - We've identified an issue where users attempting to edit their Issues in Vanta are being met with an error message. This error message is being shown even when user's changes are being saved successfully. We're working on a fix for this issue and will update here when it's resolved.

Error updating Issues page

Mar <var data-var='date'> 6</var>, <var data-var='time'>14:35</var> PST Resolved - This incident has been resolved.Mar <var data-var='date'> 4</var>, <var data-var='time'>06:40</var> PST Monitoring - The issue has been remediated and new Rippling fetches have been observed to be successful. We are continuing to monitor the fix for now.Feb <var data-var='date'>27</var>, <var data-var='time'>04:16</var> PST Update - We are currently investigating with Rippling's engineering team and actively looking into this issue. Customers who have the Rippling integration connected may start observing fetching errors. No customer action is required on the errors at this point in time.Feb <var data-var='date'>26</var>, <var data-var='time'>04:41</var> PST Update - We are continuing to investigate this issue.Feb <var data-var='date'>25</var>, <var data-var='time'>10:36</var> PST Update - We are continuing to investigate this issue.Feb <var data-var='date'>25</var>, <var data-var='time'>09:02</var> PST Investigating - We have observed an issue with fetches regarding the Rippling integration. This affects fetches for computers and background checks. Our team is actively investigating and will provide updates when possible.

Fetch Issues in Rippling Integration

Feb <var data-var='date'>20</var>, <var data-var='time'>12:42</var> PST Resolved - This issue is fully resolved now - customers that were affected should have tests passing as expected now and previous failures are invalidated.Feb <var data-var='date'>20</var>, <var data-var='time'>11:45</var> PST Investigating - Some customers may see security trainings related tests that errantly flipped from pass to fail - we've identified the cause and are mitigating at the moment.

Security Trainings related Tests errantly flipped from Pass to Fail

Feb <var data-var='date'>18</var>, <var data-var='time'>16:40</var> PST Resolved - This incident has been resolved, and Document imports from Confluence, Google Drive and Share Point should be functioning as expected.Feb <var data-var='date'>18</var>, <var data-var='time'>12:48</var> PST Identified - We've identified the issue and are working on the fix.Feb <var data-var='date'>18</var>, <var data-var='time'>12:02</var> PST Investigating - We've identified an issue where customers are unable to complete the import documents flow for Confluence, Google Drive and Share Point Integrations. This issue does not cause any data loss and our team is working to resolve this as quickly as possible. We'll provide more updates here

Unable to import documents via 3rd party integrations (Confluence, Sharepoint, Google Drive)

Feb <var data-var='date'> 3</var>, <var data-var='time'>11:36</var> PST Resolved - The Vanta web app was unavailable from 1:51 PM EST to 2:08 PM EST (17 minutes) due to a configuration change related to a third-party vendor outage. This change has been rolled back and the incident is now resolved.Feb <var data-var='date'> 3</var>, <var data-var='time'>11:09</var> PST Identified - The Vanta web app is temporarily unavailable due to a recent configuration change. The changes are being rolled back and service should be restored soon.

Vanta web app temporarily unavailable

Feb <var data-var='date'> 2</var>, <var data-var='time'>15:37</var> PST Resolved - The third-party vendor incident that was impacting Slack and Microsoft Teams notifications has been resolved. Notification delivery is now functioning normally, and the "Comments & activity" notifications icon has recovered. We'll continue to monitor to ensure ongoing stability.Feb <var data-var='date'> 2</var>, <var data-var='time'>13:33</var> PST Monitoring - We've identified the cause of an issue impacting Slack and Microsoft Teams notifications, as well as the "Comments & activity" notifications icon for some users. The root cause is an ongoing incident with a third-party vendor. The vendor has begun recovery efforts, and we're closely monitoring their progress while service is restored. We'll provide additional updates as more information becomes available.

Issue impacting Slack, Microsoft Teams, and "Comments & activity" notifications

Jan <var data-var='date'>28</var>, <var data-var='time'>15:57</var> PST Resolved - This incident has been resolved.Jan <var data-var='date'>28</var>, <var data-var='time'>15:37</var> PST Update - We are continuing to monitor for any further issues.Jan <var data-var='date'>27</var>, <var data-var='time'>15:44</var> PST Monitoring - Earlier today, a system synchronization mistakenly removed features for a small number of MSP customer accounts. We have restored access to these accounts and are working to resolve the data discrepancy.Jan <var data-var='date'>27</var>, <var data-var='time'>08:49</var> PST Update - Core customers can still access the access page by searching Access - Accounts (https://app.vanta.com/c/{customer}/access/accounts), or if there is a failed test you can click the Access Page hyperlink, and we're working to restore it to nav.Jan <var data-var='date'>27</var>, <var data-var='time'>08:45</var> PST Identified - We have identified an issue where the Access tab is missing from the core navigation. In addition, some MSP customers are only seeing the `/integrations` page. We have a fix for the Access tab issue and are still trying to find cause for the MSP Integrations problem Our team is investigating the root cause and will provide an update as soon as possible.

Pages missing in nav for customers

Jan <var data-var='date'>20</var>, <var data-var='time'>07:57</var> PST Resolved - This incident has been resolved.Jan <var data-var='date'>16</var>, <var data-var='time'>10:59</var> PST Identified - Customers using the QAuto browser extension on the latest version of Google Chrome (version 144) may experience issues logging in. We have identified that a recent Chrome update introduced a compatibility issue affecting the extension’s message handling, which can result in login failures. Our engineering team is actively testing a fix. As a workaround, customers can continue using QAuto through alternative browsers such as Microsoft Edge or Brave. We will share additional updates as they become available.

Login issues with QAuto browser extension on latest Chrome version 144

Jan <var data-var='date'>16</var>, <var data-var='time'>06:01</var> PST Resolved - This incident has been resolved.Jan <var data-var='date'>15</var>, <var data-var='time'>08:22</var> PST Identified - This issue has has been identified and a fix is being work on.Jan <var data-var='date'>15</var>, <var data-var='time'>07:08</var> PST Investigating - We have identified an issue with test logic change for cloudflare-domain-protection-bot-management-enabled, where code was prematurely rolled out, causing some customers to see erroneous failures. Our team is investigating the root cause and will provide an update as soon as possible.

Issues with Cloudflare related test

Jan <var data-var='date'>15</var>, <var data-var='time'>12:54</var> PST Resolved - This incident has been resolved.Jan <var data-var='date'>15</var>, <var data-var='time'>07:03</var> PST Investigating - We have identified an issue impacting the full page view for Risks, causing issues loading the page. In the meantime, we have rolled this back to the legacy Risk view. Our team is investigating the root cause and will provide an update as soon as possible.

Issues loading full page Risks view

Dec <var data-var='date'>24</var>, <var data-var='time'>06:28</var> PST Resolved - This incident has been resolved.Dec <var data-var='date'>23</var>, <var data-var='time'>17:10</var> PST Monitoring - The fix has been rolled out to all customers. If a customer has attempted to re-link the Sentry integration and failed during the incident, they may need to re-link again.Dec <var data-var='date'>23</var>, <var data-var='time'>09:54</var> PST Identified - We have deployed a fix for this issue and are rolling it out to all customers over the next 4 hours.Dec <var data-var='date'>22</var>, <var data-var='time'>17:54</var> PST Update - Our team understands the root cause of this issue and is working on a fix. Full resolution is expected by mid-day US hours on Tuesday 12/23.Dec <var data-var='date'>22</var>, <var data-var='time'>12:59</var> PST Investigating - We have identified an issue where customers using the Sentry integration are seeing unlinking errors and are unable to reconnect the integration. Our team is investigating the root cause and will provide an update as soon as possible.

Authentication Issues with Sentry Integration

Dec <var data-var='date'>16</var>, <var data-var='time'>09:47</var> PST Resolved - This incident has been resolved.Dec <var data-var='date'>15</var>, <var data-var='time'>12:46</var> PST Identified - We have identified an issue where the framework column on the policies table is not displaying correct data. Our team has identified the root cause and a fix is in progress.

Framework column on the policies table not displaying correct data

Dec <var data-var='date'> 4</var>, <var data-var='time'>14:00</var> PST Resolved - This incident has been resolved.Dec <var data-var='date'> 2</var>, <var data-var='time'>13:59</var> PST Update - We are continuing to investigate this issue.Dec <var data-var='date'> 2</var>, <var data-var='time'>13:59</var> PST Investigating - We have identified an issue causing OpenAI integrations to unlink. Our team is investigating the root cause and will provide an update as soon as possible.

Error with OpenAI integration

Nov <var data-var='date'>26</var>, <var data-var='time'>08:02</var> PST Resolved - This incident has been resolved.Nov <var data-var='date'>26</var>, <var data-var='time'>07:05</var> PST Monitoring - A fix has been implemented and we are currently monitoring the results.Nov <var data-var='date'>26</var>, <var data-var='time'>06:48</var> PST Investigating - We've identified an issue where some users may see errors when loading some of their test detail pages. Our team is currently investigating.

Some test details pages are not loading.

Nov <var data-var='date'>18</var>, <var data-var='time'>09:39</var> PST Resolved - Access to the Vanta web app and Trust Centers has been restored.Nov <var data-var='date'>18</var>, <var data-var='time'>06:49</var> PST Monitoring - The provider is deploying a fix, and we are seeing some recovery.Nov <var data-var='date'>18</var>, <var data-var='time'>06:13</var> PST Update - An issue with a core networking infrastructure provider is disrupting access to the Vanta web app and all Trust Centers. The provider has confirmed the issue and is investigating, and Vanta engineers are also investigating mitigations.Nov <var data-var='date'>18</var>, <var data-var='time'>04:00</var> PST Investigating - An issue with a core networking infrastructure provider is disrupting access to the Vanta web app and all Trust Centers. The provider has confirmed the issue and is investigating, and Vanta engineers are also investigating mitigations.

Vanta intermittently inaccessible

Nov <var data-var='date'>10</var>, <var data-var='time'>14:38</var> PST Resolved - This incident has been resolved and Vanta app should now load for all users.Nov <var data-var='date'>10</var>, <var data-var='time'>13:38</var> PST Monitoring - We’ve finished our mitigation efforts, and latency metrics have returned to normal. We’re continuing to monitor app performance.Nov <var data-var='date'>10</var>, <var data-var='time'>12:06</var> PST Identified - We’ve identified the root cause and are actively working on mitigations. The Vanta application should now load for users although latencies remain highNov <var data-var='date'>10</var>, <var data-var='time'>11:47</var> PST Update - We're currently investigating the issue, and will provide an update soon.Nov <var data-var='date'>10</var>, <var data-var='time'>11:40</var> PST Investigating - We're currently experiencing a major performance regression resulting in the Vanta application being unable to load. We are actively working to mitigate.

Vanta Application Unable to Load

Nov <var data-var='date'> 5</var>, <var data-var='time'>04:41</var> PST Resolved - Our team has released a fix and the issue is resolved.Nov <var data-var='date'> 4</var>, <var data-var='time'>17:08</var> PST Identified - We have identified an issue causing errors when users attempt to create or edit automated task workflows on tests. Our team is actively working on releasing a fix and will share an update as soon as possible.

Issue creating and editing automated workflow

Oct <var data-var='date'>20</var>, <var data-var='time'>15:26</var> PDT Resolved - The Vanta web app is now stable in all regions.Oct <var data-var='date'>20</var>, <var data-var='time'>13:02</var> PDT Monitoring - AWS recovery efforts are still ongoing for the US-East-1 region outage. Our team is still working with AWS and will provide updates as recovery efforts progress. Customers may continue to see periods of elevated latency and occasional errors until services are fully restored.Oct <var data-var='date'>20</var>, <var data-var='time'>09:53</var> PDT Identified - We are experiencing degradation from the major outage affecting Amazon Web Services (AWS) in the US-East-1 region. Customer domains hosted in the US region remain degraded and are experiencing slowness and errors across the platform. Our team is working closely with AWS and continuing efforts to stabilize the platform, but we expect customers to continue seeing periods of elevated latency and increased error rates until services are fully restored.Oct <var data-var='date'>20</var>, <var data-var='time'>08:25</var> PDT Investigating - The Vanta web app is failing to load for a large number of users in the US region. The engineering team is investigating.

Vanta web app loading issues (US region)

Oct <var data-var='date'>20</var>, <var data-var='time'>14:25</var> PDT Resolved - This incident has been resolved, and installing the Vanta Device Monitor should be functioning as expected.Oct <var data-var='date'>20</var>, <var data-var='time'>14:11</var> PDT Identified - We have identified an issue where the Vanta Device Monitor is not installing successfully. Our team is investigating the root cause and will provide an update as soon as possible.

Issues installing Vanta Device Monitor

Oct <var data-var='date'>20</var>, <var data-var='time'>08:15</var> PDT Resolved - The incident has been resolved. The new access review no longer has this issue, and all affected customers have been contacted to assist with resolution. If you were not contacted, you were not affected.Oct <var data-var='date'>15</var>, <var data-var='time'>15:40</var> PDT Monitoring - A fix is being implemented and we are monitoring the results.Oct <var data-var='date'>15</var>, <var data-var='time'>15:38</var> PDT Identified - We have identified an issue access reviews are having a degraded experience. Editing metadata about an access review in review can cause in-review account snapshots to be dropped, impacting customers who have edited access reviews between October 7th and today. We've shipped a forward fix and are working to restore dropped snapshots during this time. We’ll provide an update once restoration is complete.

Is Vanta down?

Vanta status is UP

Lastest published events

Gitlab Vulnerabilities Issues

Errors when submitting policies for approval

Trust collaborators seeing errors on the "Viewers granted access" page

Vanta Services, Components and Regions

Recent Vanta events

Gitlab Vulnerabilities Issues

Errors when submitting policies for approval

Trust collaborators seeing errors on the "Viewers granted access" page

Policy evidence may appear unmapped from some controls

Auditors unable to download evidence packet for automated tests

Error updating Issues page

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Is Vanta down?

Vanta status is UP

Lastest published events

Gitlab Vulnerabilities Issues

Errors when submitting policies for approval

Trust collaborators seeing errors on the "Viewers granted access" page

Vanta Services, Components and Regions

Recent Vanta events

Gitlab Vulnerabilities Issues

Errors when submitting policies for approval

Trust collaborators seeing errors on the "Viewers granted access" page

Policy evidence may appear unmapped from some controls

Auditors unable to download evidence packet for automated tests

Error updating Issues page

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!