Apr <var data-var='date'>17</var>, <var data-var='time'>01:07</var> UTC Resolved - The issue with downloads showing an error message has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>20:54</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'>16</var>, <var data-var='time'>20:52</var> UTC Investigating - We are currently investigating an error that is occurring upon download.

Download Error

Oct <var data-var='date'> 3</var>, <var data-var='time'>13:20</var> UTC Resolved - The issue with the “Intent Data” feature has been resolved. Oct <var data-var='date'> 3</var>, <var data-var='time'>00:50</var> UTC Identified - Our team has successfully identified the issue that has been causing disruptions with the "Intent Data" feature. We are actively working to resolve it. Sep <var data-var='date'>30</var>, <var data-var='time'>16:02</var> UTC Investigating - We are currently investigating an issue with the “Intent Data” feature displaying results.

Intent Data Outage

Jul <var data-var='date'> 1</var>, <var data-var='time'>16:18</var> UTC Resolved - Empathize with those affected and let them know everything is operating as normal. Jul <var data-var='date'> 1</var>, <var data-var='time'>16:08</var> UTC Monitoring - Let your users know once a fix is in place, and keep communication clear and precise. Jul <var data-var='date'> 1</var>, <var data-var='time'>16:14</var> UTC Identified - As you continue to work through the incident, update your customers frequently. Jul <var data-var='date'> 1</var>, <var data-var='time'>16:44</var> UTC Investigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

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Download Error

Intent Data Outage

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Download Error

Intent Data Outage

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