May <var data-var='date'>21</var>, <var data-var='time'>20:34</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>21</var>, <var data-var='time'>12:51</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>21</var>, <var data-var='time'>12:41</var> UTC Investigating - We have identified an error with our MQTT publish service and are currently looking into the issue.

MQTT

May <var data-var='date'>15</var>, <var data-var='time'>14:13</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>13:21</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>14</var>, <var data-var='time'>13:11</var> UTC Investigating - We have identified an error with our HTTP data ingestion service and are currently looking into the issue.

HTTP

May <var data-var='date'>15</var>, <var data-var='time'>14:13</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>13:22</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>14</var>, <var data-var='time'>13:12</var> UTC Investigating - We have identified an error with our MQTT publish service and are currently looking into the issue.

May <var data-var='date'>13</var>, <var data-var='time'>14:26</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>13</var>, <var data-var='time'>14:26</var> UTC Update - We are continuing to monitor for any further issues. May <var data-var='date'>13</var>, <var data-var='time'>06:25</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>13</var>, <var data-var='time'>06:14</var> UTC Investigating - We have identified an error with our MQTT publish service and are currently looking into the issue.

HTTP, MQTT & TCP

May <var data-var='date'> 7</var>, <var data-var='time'>14:06</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 6</var>, <var data-var='time'>14:03</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 6</var>, <var data-var='time'>13:52</var> UTC Investigating - We have identified an error with our HTTP data ingestion service and are currently looking into the issue.

May <var data-var='date'> 7</var>, <var data-var='time'>14:06</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 6</var>, <var data-var='time'>14:03</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 6</var>, <var data-var='time'>13:53</var> UTC Investigating - We have identified an error with our MQTT publish service and are currently looking into the issue.

Apr <var data-var='date'>21</var>, <var data-var='time'>04:28</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>04:00</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>21</var>, <var data-var='time'>04:00</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>21</var>, <var data-var='time'>02:59</var> UTC Investigating - We have identified an error with our MQTT data ingestion service and Events engine are currently looking into the issue.

MQTT & EVENTS

Apr <var data-var='date'>21</var>, <var data-var='time'>02:59</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>02:58</var> UTC Update - We are continuing to monitor for any further issues. Apr <var data-var='date'>20</var>, <var data-var='time'>23:54</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>20</var>, <var data-var='time'>23:43</var> UTC Investigating - We have identified an error with our HTTP data ingestion service and are currently looking into the issue.

Apr <var data-var='date'>16</var>, <var data-var='time'>21:20</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>16:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>16</var>, <var data-var='time'>16:19</var> UTC Investigating - We have identified an error with our MQTT publish service and are currently looking into the issue.

Apr <var data-var='date'>16</var>, <var data-var='time'>13:13</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>07:04</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>16</var>, <var data-var='time'>06:49</var> UTC Investigating - We have identified an error with our MQTT publish service and are currently looking into the issue.

Apr <var data-var='date'>15</var>, <var data-var='time'>20:03</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>14:50</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>15</var>, <var data-var='time'>14:39</var> UTC Investigating - We have identified an error with our MQTT publish service and are currently looking into the issue.

Apr <var data-var='date'>10</var>, <var data-var='time'>19:05</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>10</var>, <var data-var='time'>07:26</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>10</var>, <var data-var='time'>07:15</var> UTC Investigating - We have identified an error with our TCP data ingestion service and are currently looking into the issue.

Mar <var data-var='date'> 9</var>, <var data-var='time'>15:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 9</var>, <var data-var='time'>11:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 4</var>, <var data-var='time'>19:14</var> UTC Scheduled - We will be performing a scheduled infrastructure upgrade on our US deployment cluster. During this window, we will migrate our Kubernetes environment from EKS 1.32 to EKS 1.33 ahead of the end of standard support for EKS 1.32 on March 23, 2026. What to expect: This upgrade is not expected to cause any service interruption. However, as with any infrastructure change, there is a possibility of transient errors and increased latency in event processing during the maintenance window. All other regions and deployments are unaffected. We will post updates here throughout the window. Thank you for your patience.

Scheduled Maintenance – US Cluster (EKS Upgrade)

Mar <var data-var='date'> 4</var>, <var data-var='time'>16:32</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 4</var>, <var data-var='time'>06:59</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 4</var>, <var data-var='time'>06:41</var> UTC Investigating - We have identified an error with our TCP data ingestion service and are currently looking into the issue.

Jan <var data-var='date'>28</var>, <var data-var='time'>21:08</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>28</var>, <var data-var='time'>07:05</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>28</var>, <var data-var='time'>06:26</var> UTC Investigating - We have identified an error with our TCP data ingestion service and are currently looking into the issue.

Jan <var data-var='date'>27</var>, <var data-var='time'>22:26</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>26</var>, <var data-var='time'>20:06</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>26</var>, <var data-var='time'>17:08</var> UTC Investigating - Earlier today, we identified increased load on one of our underlying database nodes, which led to higher-than-usual latency across dashboards and Synthetic Variables processing in the US deployment. As a result, synthetic variable calculations and updates are delayed, and some dashboards may have experienced slower response times while corrective maintenance is performed to stabilize the platform. The system is gradually returning to normal operation, and we are closely monitoring performance to ensure stability and prevent further impact. We appreciate your patience and understanding.

Synthetic Variables – Increased Latency

Nov <var data-var='date'> 1</var>, <var data-var='time'>15:12</var> UTC Resolved - Summary: We identified an issue that limited the number of active connections to one of our servers. The root cause was a kernel-level restriction on the maximum number of open files (file descriptors), which also affects network sockets. Impact: The limitation caused a temporary reduction in the number of simultaneous connections the server could handle, potentially affecting availability for some users. Resolution: The kernel and system-level limits for open files were increased to ensure sufficient capacity for concurrent connections. After applying the changes and restarting the affected services, the system returned to normal operation. Preventive Actions: We’ve updated our configuration management to enforce higher default limits across all environments, preventing similar constraints in the future. Status: This incident has been fully resolved, and all systems are operating normally. Oct <var data-var='date'>31</var>, <var data-var='time'>13:53</var> UTC Monitoring - We have restarted the load balancer for the UbiFunction module. This has restored the operation in the module. Oct <var data-var='date'>31</var>, <var data-var='time'>13:28</var> UTC Investigating - We’ve identified an issue affecting the UbiFunction module. Our DevOps team is currently investigating the root cause.

[UbiFunction] Module experiencing degradation

Oct <var data-var='date'> 1</var>, <var data-var='time'>11:23</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 1</var>, <var data-var='time'>07:24</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 1</var>, <var data-var='time'>07:03</var> UTC Investigating - We have identified an error with our TCP data ingestion service and are currently looking into the issue.

Sep <var data-var='date'>26</var>, <var data-var='time'>00:00</var> UTC Resolved - Incident window: September 25, 2025 – 7:00 PM (UTC-5) to September 26, 2025 – 4:20 AM (UTC-5) Impact: During the incident window, MQTT subscriptions experienced disruptions that prevented data from being delivered in real time. Devices attempting to subscribe or maintain subscriptions may have encountered failures, delays, or missing data. Resolution: Our engineering team identified abnormal connection behavior that led to message queue saturation within the MQTT service. To restore functionality, queues were purged, affected MQTT clients were reset, and supporting services were restarted. Service was fully restored by 4:20 AM (UTC-5) on September 26. Current Status: The MQTT service is operating normally, and monitoring has been reinforced to ensure stability.

MQTT Subscription Disruption

Sep <var data-var='date'>24</var>, <var data-var='time'>20:14</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>24</var>, <var data-var='time'>06:38</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>24</var>, <var data-var='time'>06:18</var> UTC Investigating - We have identified an error with our TCP data ingestion service and are currently looking into the issue.

Sep <var data-var='date'>24</var>, <var data-var='time'>20:14</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>24</var>, <var data-var='time'>16:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>24</var>, <var data-var='time'>16:19</var> UTC Investigating - We have identified an error with our HTTP data ingestion service and are currently looking into the issue.

Sep <var data-var='date'>24</var>, <var data-var='time'>20:14</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>24</var>, <var data-var='time'>16:36</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>24</var>, <var data-var='time'>16:20</var> UTC Investigating - We have identified an error with our MQTT publish service and are currently looking into the issue.

Sep <var data-var='date'>24</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>11:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>22</var>, <var data-var='time'>14:17</var> UTC Scheduled - We will be updating our In-memory DB version. This should not take more than 1 hour, and the only impact it may have on the platform is mild latencies, it could however generate some data lost for about 10 to 15 minutes.

[MAINTENANCE] In-memory DB version update

Aug <var data-var='date'>21</var>, <var data-var='time'>19:57</var> UTC Resolved - Webflow has implemented a fix which mean our website (ubidots.com) is working as expected. Aug <var data-var='date'>21</var>, <var data-var='time'>19:25</var> UTC Update - Our third party website provider Webflow has declared an incident causing widespread outages across multiple websites they serve. As a result, our website (https://ubidots.com) is intermittent. This does not affect our application, blog, community, or documentation; only our website. We are closely monitoring this internally and will continue to provide updates as they become available Aug <var data-var='date'>21</var>, <var data-var='time'>19:23</var> UTC Investigating - We are investigating reports of intermittent issues loading our website at ubidots.com, stemming from a third-party provider.

Issues loading ubidots.com website

Aug <var data-var='date'>18</var>, <var data-var='time'>19:51</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>18</var>, <var data-var='time'>18:22</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>18</var>, <var data-var='time'>17:18</var> UTC Investigating - We've identified latencies in the platform. We're unsure of the reason at this moment. Out team is already investigating. We will publish an update in the next 30 minutes.

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Is Ubidots down?

Ubidots status is UP

Lastest published events

MQTT

HTTP

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Ubidots Services, Components and Regions

Recent Ubidots events

MQTT

HTTP

MQTT

HTTP, MQTT & TCP

HTTP

MQTT

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5 monitors included!