THIS IS A SCHEDULED EVENT Aug <var data-var='date'>29</var>, <var data-var='time'>13:00</var> - <var data-var='time'>14:30</var> UTC Aug <var data-var='date'>20</var>, <var data-var='time'>14:29</var> UTC Scheduled - As part of Twingate's reliability and scalability initiatives, we're migrating all networks to a new regional service shard (us1) on August 29, 2026. What this means for you: - Your admin console will move from `network.twingate.com` to `network.us1.twingate.com`. Browser logins redirect automatically. - Terraform/Pulumi provider and Kubernetes operator users: no action needed - Other tools and integrations referencing `network.twingate.com` should continue working as-is. During the maintenance window: - Device connections, either new or existing, will not be interrupted. - The Admin Console and Admin API will be temporarily read-only. Existing configurations will continue to be enforced, but changes can't be made until migration completes.

Migration to Regional Service Shard

Jul <var data-var='date'>11</var>, <var data-var='time'>06:30</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>11</var>, <var data-var='time'>06:13</var> UTC Verifying - Changes were implemented. We are running verification steps and monitoring. Jul <var data-var='date'>11</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>16:23</var> UTC Scheduled - Starting July 10, 2026, we're making changes to our underlying networking infrastructure. If you're currently restricting outbound connections to Twingate infrastructure, you'll need to add the Twingate-owned IP block 167.254.176.0/21 to your allowlist alongside existing GCP IP ranges. See our allowlist documentation for more details: https://help.twingate.com/articles/1198271128-allowlist-for-outbound-connections-to-twingate-infrastructure If you'd like to use a static IP range, reach out to your Twingate representatives.

Twingate Network Maintenance

Jul <var data-var='date'> 9</var>, <var data-var='time'>00:24</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 9</var>, <var data-var='time'>00:24</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'> 8</var>, <var data-var='time'>22:07</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'> 8</var>, <var data-var='time'>22:06</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'> 8</var>, <var data-var='time'>22:04</var> UTC Investigating - Our upstream provider for Linux packages is having an issue impacting Twingate's Linux package downloads.

Linux Package Downloads Down

Jun <var data-var='date'>20</var>, <var data-var='time'>05:36</var> UTC Completed - This maintenance is completed. All Twingate services are operational. Jun <var data-var='date'>20</var>, <var data-var='time'>05:20</var> UTC Verifying - DB changes are completed. Verification and Monitoring step is in progress. Jun <var data-var='date'>20</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 5</var>, <var data-var='time'>22:07</var> UTC Scheduled - We will increase CPU and Memory capacity on our database backend during this maintenance. We anticipate approximately 2-5 minutes of impact time while this maintenance takes place. During this short window, no existing network connections will be interrupted. New connections may be blocked for a few minutes during the impact period. Our system will be put into READ_ONLY mode which will disable making changes via the Admin pages and Admin api for the duration of the maintenance.

Database Capacity Increase maintenance scheduled

May <var data-var='date'>28</var>, <var data-var='time'>17:27</var> UTC Resolved - We are currently awaiting the completion of our cloud provider’s investigation into the issue. In the meantime, we continue to closely monitor the system, and all service metrics have returned to normal operating levels. At this time, we are closing this incident. We will publish a comprehensive incident report as soon as it becomes available. May <var data-var='date'>28</var>, <var data-var='time'>16:22</var> UTC Update - We're continuing to work with our cloud provider to identify the root cause. May <var data-var='date'>28</var>, <var data-var='time'>13:47</var> UTC Update - We're continuing to work with our cloud provider to identify the root cause. May <var data-var='date'>28</var>, <var data-var='time'>12:02</var> UTC Monitoring - The issue has been fixed. We are still working with cloud provider on root cause. May <var data-var='date'>28</var>, <var data-var='time'>10:57</var> UTC Update - We are continuing to investigate this issue. We are seeing recovery and have updated the Control Plane - Authorization status to partial outage. May <var data-var='date'>28</var>, <var data-var='time'>10:55</var> UTC Update - We are continuing to investigate this issue. We have narrowed the scope of the issue to Control Plane - Authorization. May <var data-var='date'>28</var>, <var data-var='time'>09:25</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'>28</var>, <var data-var='time'>09:24</var> UTC Investigating - We are currently investigating this issue.

Twingate Service Incident

May <var data-var='date'> 8</var>, <var data-var='time'>10:55</var> UTC Resolved - The fix has been rolled out and relays443 are now fully functional. May <var data-var='date'> 8</var>, <var data-var='time'>10:28</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'> 8</var>, <var data-var='time'>08:44</var> UTC Investigating - We are seeing an issue with relay443. We are investigating. Note: These are special relays that offer connectivity over port 443 and are used by a subset of customers. So majority of customers shouldn't be seeing an issue,

Relays443 Down

Apr <var data-var='date'> 9</var>, <var data-var='time'>05:23</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 9</var>, <var data-var='time'>05:08</var> UTC Update - We are continuing to verify the maintenance items. Apr <var data-var='date'> 9</var>, <var data-var='time'>05:08</var> UTC Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'> 9</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 2</var>, <var data-var='time'>13:41</var> UTC Scheduled - During this maintenance window Twingate will migrate it's support (ticketing) system to a new provider. Creating new tickets may fail during the migration.

Support (Ticketing) service migration to a new provider

Mar <var data-var='date'> 7</var>, <var data-var='time'>12:12</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 7</var>, <var data-var='time'>12:07</var> UTC Verifying - Verification is currently underway for the maintenance items. Mar <var data-var='date'> 7</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 6</var>, <var data-var='time'>20:40</var> UTC Scheduled - Twingate will be performing a change in load balancer hosting the downloads service. This will cause up to 5 minutes of down time for downloads. While we expect the impact to be less due to use of CDN, some users may still see issues.

Scheduled Maintenance on Downloads

Mar <var data-var='date'> 1</var>, <var data-var='time'>08:34</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 1</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>20</var>, <var data-var='time'>16:22</var> UTC Scheduled - We will be undergoing scheduled maintenance at this time with our reports downloads. They will be disabled during this maintenance. Any reports created during the maintenance will be available to download after the maintenance.

Scheduled Maintenance on Reports Downloads

Dec <var data-var='date'>21</var>, <var data-var='time'>06:46</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>21</var>, <var data-var='time'>06:25</var> UTC Verifying - Verification is currently underway for the maintenance items. Dec <var data-var='date'>21</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>12</var>, <var data-var='time'>15:11</var> UTC Scheduled - We anticipate approximately 10 minutes of impact time while maintenance (major version upgrade) takes place on our database backend. During this short window, no existing network connections will be interrupted. New connections may be blocked for up to 10 minutes during the impact period. Our system will be put into READ_ONLY mode which will disable making changes via the Admin pages and Admin api for the duration of the maintenance. This change (major version upgrade) has already been tested on our lower environments.

Database Upgrade maintenance scheduled

Nov <var data-var='date'> 9</var>, <var data-var='time'>05:08</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 9</var>, <var data-var='time'>04:44</var> UTC Verifying - Verification is currently underway for the maintenance items. Nov <var data-var='date'> 9</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 1</var>, <var data-var='time'>14:05</var> UTC Scheduled - We anticipate approximately 2-5 minutes of impact time while routine maintenance (version upgrade) takes place on our database backend. During this short window, no existing network connections will be interrupted. New connections may be blocked for a few minutes during the impact period. Our system will be put into READ_ONLY mode which will disable making changes via the Admin pages and Admin api for the duration of the maintenance. This change (version upgrade) has already been tested on our lower environments.

Routine database maintenance scheduled

Oct <var data-var='date'>20</var>, <var data-var='time'>22:45</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>17:02</var> UTC Update - Our testing indicates that APT/RPM packages are now operational, though Gemfury continues to report degraded performance. We will continue to monitor. Oct <var data-var='date'>20</var>, <var data-var='time'>15:49</var> UTC Monitoring - The AWS outage is affecting GemFury, a service we use to host our APT/RPM packages.

AWS Outage Impacting APT/RPM Package Repository (packages.twingate.com)

Sep <var data-var='date'>21</var>, <var data-var='time'>01:59</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>21</var>, <var data-var='time'>01:38</var> UTC Verifying - Verification is currently underway for the maintenance items. Sep <var data-var='date'>21</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 4</var>, <var data-var='time'>20:29</var> UTC Scheduled - We anticipate approximately 2-5 minutes of impact time while routine maintenance (version upgrade) takes place on our database backend. During this short window, no existing network connections will be interrupted. New connections may be blocked for a few minutes during the impact period. Our system will be put into READ_ONLY mode which will disable making changes via the Admin pages and Admin api for the duration of the maintenance. This change (version upgrade) has already been tested on our lower environments.

Aug <var data-var='date'>23</var>, <var data-var='time'>06:32</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>23</var>, <var data-var='time'>05:31</var> UTC Verifying - Verification is currently underway for the maintenance items. Aug <var data-var='date'>23</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 7</var>, <var data-var='time'>12:19</var> UTC Scheduled - In this maintenance Twingate will migrate production to a new setup that includes cutting over to new K8s clusters, Database Servers and Load Balancer. During the maintenance the system will be put into Read-Only mode, which means making changes via admin and APIs won't be possible. It won't impact connectivity if you didn't hardcoded Load Balancer IPs into firewalls. The new IP addresses are: IPv4: 34.96.73.247 IPv6: 2600:1901:0:717b:: Please add these new IPs along with existing ones if you have hardcoded our IPs in your firewalls. During the maintenance, the existing IPs will be migrated to the new Load Balancer too, but that involves 3-5 minutes of downtime for connectivity. (You don't need to worry about this if you don't hardcode our IPs in your firewall setup).

Twingate Prod Infrastructure Maintenance

Jul <var data-var='date'>20</var>, <var data-var='time'>02:16</var> UTC Completed - The maintenance is completed. The database changes were applied, but we decided not to move forward with IP address changes for today. We'll announce another maintenance window for the IP migration. Jul <var data-var='date'>20</var>, <var data-var='time'>02:01</var> UTC Verifying - The database changes were applied, but we decided not to move forward with IP address changes for today. We'll announce another maintenance window for the IP migration. We are verifying the system at the moment. Jul <var data-var='date'>20</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>20</var>, <var data-var='time'>20:33</var> UTC Scheduled - In this maintenance Twingate will migrate production to a new setup that includes cutting over to new K8s clusters, Database Servers and Load Balancer. During the maintenance the system will be put into Read-Only mode, which means making changes via admin and APIs won't be possible. It won't impact connectivity if you didn't hardcoded Load Balancer IPs into firewalls. The new IP addresses are: IPv4: 34.96.73.247 IPv6: 2600:1901:0:717b:: Please add these new IPs along with existing ones if you have hardcoded our IPs in your firewalls. During the maintenance, the existing IPs will be migrated to the new Load Balancer too, but that involves 3-5 minutes of downtime for connectivity. (You don't need to worry about this if you don't hardcode our IPs in your firewall setup).

Prod Infrastructure Maintenance

Jun <var data-var='date'>12</var>, <var data-var='time'>23:49</var> UTC Resolved - Our cloud provider has confirmed full recovery of their services, and our backlog of Events has now been fully processed. We consider this incident fully resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>20:49</var> UTC Monitoring - Our cloud provider has indicated that their service is recovering. Impacted Twingate services are now back online, but we are currently processing a backlog of Events. We expect this to be fully resolved within the next few hours and will provide an update when processing is complete. Jun <var data-var='date'>12</var>, <var data-var='time'>19:15</var> UTC Identified - Our cloud provider has acknowledged a service issue. We are continuing to monitor the situation and will provide updates as we learn more. Jun <var data-var='date'>12</var>, <var data-var='time'>18:18</var> UTC Investigating - We are currently investigating service issues related to our cloud provider. The disruption is affecting the Twingate service, including the Admin Console, Report Downloads, and Network Dashboards. We will continue to monitor the situation and provide updates as we learn more.

Admin and Reports Issues

May <var data-var='date'>28</var>, <var data-var='time'>21:32</var> UTC Resolved - This incident is resolved now. We'll provide a post-mortem as soon as we have details. May <var data-var='date'>28</var>, <var data-var='time'>21:16</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>28</var>, <var data-var='time'>20:53</var> UTC Identified - The issue has been identified and a fix is being implemented.

Twingate Service Down

May <var data-var='date'>10</var>, <var data-var='time'>07:07</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>06:43</var> UTC Verifying - Verification is currently underway for the maintenance items. May <var data-var='date'>10</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>27</var>, <var data-var='time'>01:24</var> UTC Scheduled - We anticipate approximately 2-5 minutes of impact time while routine maintenance (version upgrade) takes place on our database backend. During this short window, no existing network connections will be interrupted. New connections may be blocked for a few minutes during the impact period. Our system will be put into READ_ONLY mode which will disable making changes via the Admin pages and Admin api for the duration of the maintenance. This change (version upgrade) has already been tested on our lower environments.

Apr <var data-var='date'> 2</var>, <var data-var='time'>17:25</var> UTC Resolved - All of internal alerts are cleared. You should not see delays/errors with dashboards and reports any longer. Apr <var data-var='date'> 2</var>, <var data-var='time'>16:32</var> UTC Monitoring - The Big Query service latencies have dropped and we see improvements with our internal dashboards. Apr <var data-var='date'> 2</var>, <var data-var='time'>16:19</var> UTC Identified - We are seeing higher latency than usual with our cloud provider's APIs to process data used for our dashboards and reports. They confirmed the issue with their service. We hope this should be resolved soon.

Issues with Dashboards and Events Processing

Mar <var data-var='date'>21</var>, <var data-var='time'>21:13</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>21</var>, <var data-var='time'>20:41</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>21</var>, <var data-var='time'>20:10</var> UTC Investigating - We are currently investigating this issue.

Twingate Service Issues

Mar <var data-var='date'>16</var>, <var data-var='time'>02:13</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>16</var>, <var data-var='time'>01:49</var> UTC Verifying - Verification is currently underway for the maintenance items. Mar <var data-var='date'>16</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 7</var>, <var data-var='time'>19:59</var> UTC Scheduled - We anticipate approximately 2-5 minutes of impact time while maintenance (apply DB configuration change) takes place on our database backend. During this short window, no existing network connections will be interrupted. New connections may be blocked for a few minutes during the impact period. Our system will be put into READ_ONLY mode which will disable making changes via the Admin pages and Admin api for the duration of the maintenance. This configuration change has already been tested on our lower environments.

Database maintenance scheduled

Feb <var data-var='date'>25</var>, <var data-var='time'>01:39</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>25</var>, <var data-var='time'>01:28</var> UTC Monitoring - Recent DNS Activity is now restored and we are monitoring the system. Feb <var data-var='date'>24</var>, <var data-var='time'>22:26</var> UTC Investigating - We're currently experiencing a temporary disruption with the DNS Activity Reports. The team is working on restoring access, and we'll have them back up shortly.

Temporary Disruption in DNS Activity Reports

Feb <var data-var='date'>23</var>, <var data-var='time'>02:11</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>23</var>, <var data-var='time'>01:52</var> UTC Verifying - Verification is currently underway for the maintenance items. Feb <var data-var='date'>23</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>14</var>, <var data-var='time'>14:04</var> UTC Scheduled - We anticipate approximately 2-5 minutes of impact time while routine maintenance (version upgrade) takes place on our database backend. During this short window, no existing network connections will be interrupted. New connections may be blocked for a few minutes during the impact period. Our system will be put into READ_ONLY mode which will disable making changes via the Admin pages and Admin api for the duration of the maintenance. This change (version upgrade) has already been tested on our lower environments.

Oct <var data-var='date'>27</var>, <var data-var='time'>02:03</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>27</var>, <var data-var='time'>01:39</var> UTC Verifying - Verification is currently underway for the maintenance items. Oct <var data-var='date'>27</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>11</var>, <var data-var='time'>13:38</var> UTC Scheduled - We anticipate approximately 2-5 minutes of impact time while routine maintenance (version upgrade) takes place on our database backend. During this short window, no existing network connections will be interrupted. New connections may be blocked for a few minutes during the impact period. Our system will be put into READ_ONLY mode which will disable making changes via the Admin pages and Admin api for the duration of the maintenance. This change (version upgrade) has already been tested on our lower environments.

Oct <var data-var='date'>21</var>, <var data-var='time'>21:01</var> UTC Resolved - Issue with syncing trusted devices from Jamf has been fixed. Oct <var data-var='date'>20</var>, <var data-var='time'>12:12</var> UTC Update - This incident is still being investigated. It started after a recent upgrade performed by Jamf. We have reached out to Jamf on the issue and working with them on resolution. Oct <var data-var='date'>20</var>, <var data-var='time'>03:52</var> UTC Investigating - We're seeing increased errors when syncing trusted devices from Jamf. We're currently investigating.

Is Twingate down?

Twingate status is UP

Lastest published events

Migration to Regional Service Shard

Twingate Network Maintenance

Linux Package Downloads Down

Twingate Services, Components and Regions

Recent Twingate events

Migration to Regional Service Shard

Twingate Network Maintenance

Linux Package Downloads Down

Database Capacity Increase maintenance scheduled

Twingate Service Incident

Relays443 Down