Aug <var data-var='date'>21</var>, <var data-var='time'>15:12</var> MDT Identified - FMCSA has released a new Census file that retains the changes made earlier this week. Beginning at 5pm MT today, we're processing that update to keep our data in sync with FMCSA's. You can expect an unusually high volume of carrier changes, with elevated activity continuing through the weekend. Depending on your business rules, some carriers may be decertified. No action is needed on your part. Aug <var data-var='date'>18</var>, <var data-var='time'>10:37</var> MDT Investigating - For RMIS Customers: We've identified an unusually large number of changes in yesterday's Motus file, including some that appear unintentional — for example, a large number of records where data in a specific field is now blank. As a result, we've paused ingestion of Census data while we investigate. We are in contact with the FMCSA to confirm whether these changes are accurate. They've confirmed they're investigating on their end as well. We'll continue to post updates as we learn more.

RMIS: FMCSA Census Data

Aug <var data-var='date'>18</var>, <var data-var='time'>10:36</var> MDT Resolved - The planned ingestion for the changes that the FMCSA confirmed was accurate and completed. Aug <var data-var='date'>14</var>, <var data-var='time'>15:14</var> MDT Monitoring - For RMIS customeres: FMCSA processed a large, intentional update to Census carrier data today, resulting in more carrier data changes than usual in RMIS monitoring. FMCSA confirmed the change directly and told us it was not an error. Most affected records are inactive carriers, though you may notice somewhat more activity on carriers you actively monitor. Additional updates may follow, and we will provide updates as we receive them.

RMIS: FMCSA data update

Aug <var data-var='date'>17</var>, <var data-var='time'>11:40</var> MDT Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>17:01</var> MDT Monitoring - The ingestion is complete and we have turned Motus data updates back on for most carriers within Truckstop’s RMIS. For a small number of carriers, Motus has cases where more than one active DOT number shares the same MC number, making it unreliable to determine which carrier record an update belongs to. We've reported this to the FMCSA and are not displaying any updated Motus data those carriers until it's has been resolved by the FMCSA. We will continue to provide updates. Jul <var data-var='date'> 7</var>, <var data-var='time'>11:22</var> MDT Update - The Motus data import into RMIS has completed. We are now working through applying that data to carrier records in RMIS, which will continue over the next several hours. Going forward, any new data received will process through the system in real time. We will continue to provide updates as we progress. Jun <var data-var='date'>26</var>, <var data-var='time'>08:39</var> MDT Identified - We have begun ingesting Motus data into RMIS and are seeing some anomalies that we are investigating. We will continue to provide updates as we progress on a full solution. Jun <var data-var='date'>12</var>, <var data-var='time'>16:47</var> MDT Investigating - The SAFER company snapshot has been updated with a number of brand new Operating Authority Statuses, resulting in a many carriers being decertified in RMIS. We are working with FMCSA to confirm this change. In the meantime, we are reverting any carriers that were updated back to the status they had before. Once we have confirmation from the FMCSA, we will adjust appropriately to reflect the latest accurate Operating Authority Status information.

RMIS: SAFER Status Change

Aug <var data-var='date'>17</var>, <var data-var='time'>11:39</var> MDT Resolved - This incident has been resolved. May <var data-var='date'>28</var>, <var data-var='time'>15:16</var> MDT Identified - We are in communication with the FMCSA daily about the missing L&I and new authority data. They are working to restore the regular data updates, but have not yet provided a timeline for when we can expect that. As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and will provide further updates here as needed. May <var data-var='date'>22</var>, <var data-var='time'>08:52</var> MDT Update - We are continuing to wait for an update from the FMCSA regarding the data freeze. We appreciate your patience and will provide updates here as we receive them. May <var data-var='date'>18</var>, <var data-var='time'>11:32</var> MDT Investigating - For RMIS and SaferWatch customers: The FMCSA is currently transitioning to Motus and has temporarily paused updates to L&I data, as well as the addition of new authorities to the Census file. During this freeze, customers should not expect to see updates to L&I data or newly added authorities reflected in our platform. The FMCSA anticipates lifting the freeze on May 19, 2026. As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and will provide further updates here as needed.

RMIS: FMCSA Data Delay

Aug <var data-var='date'>13</var>, <var data-var='time'>10:23</var> MDT Resolved - We have resolved the incident of customers experiencing issues accessing load board menu items. If you are still experiencing issues, please perform a hard refresh (Ctrl + F5) on your web browser.

Load Board Menu Items - Resolved

Aug <var data-var='date'>13</var>, <var data-var='time'>08:13</var> MDT Resolved - This incident has been resolved. Aug <var data-var='date'>13</var>, <var data-var='time'>07:30</var> MDT Identified - The issue has been identified and a fix has been implemented. If you are still experiencing issues, a hard refresh (Ctrl + F5) will help resolve the issue in most cases Aug <var data-var='date'>13</var>, <var data-var='time'>07:19</var> MDT Investigating - We are investigating reports of some customers experiencing issues accessing load board menu items. The team is working to resolve this as soon as possible.

Load Board Menu Items

Aug <var data-var='date'>11</var>, <var data-var='time'>10:03</var> MDT Resolved - This incident has been resolved. Aug <var data-var='date'>11</var>, <var data-var='time'>08:52</var> MDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>11</var>, <var data-var='time'>08:43</var> MDT Investigating - We are investigating reports of some customers experiencing issues when accessing Truck Posting. Affected users may encounter a blank white screen, delayed page loading, or difficulty completing the truck post. The team is working to resolve this as soon as possible

Truck Posting Issue

Jul <var data-var='date'>29</var>, <var data-var='time'>17:00</var> MDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>23</var>, <var data-var='time'>10:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>23</var>, <var data-var='time'>08:00</var> MDT Scheduled - We will be continuing maintenance to simplify the authentication and provisioning on our staging environments. This will mostly impact integrations customers. This maintenance will not impact production. Staging environments will not be available until we complete the migration.

Truckstop Staging - Planned Maintenance

Jul <var data-var='date'>22</var>, <var data-var='time'>17:00</var> MDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>17</var>, <var data-var='time'>17:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>17</var>, <var data-var='time'>12:23</var> MDT Scheduled - We will be performing maintenance to simplify the authentication and provisioning on our staging environments. This will mostly impact integrations customers. This maintenance will not impact production. Maintenance will begin at 5:00 pm MT on Friday, July 17. Staging environments will not be available until we complete the migration.

Jul <var data-var='date'>14</var>, <var data-var='time'>11:14</var> MDT Resolved - A fix has been implemented. If you continue to not see the Saved Loads menu, please try closing and restarting the app. Jul <var data-var='date'>13</var>, <var data-var='time'>15:12</var> MDT Investigating - We are aware that some customers may not have the Saved Loads button available on mobile. We are working to fix as soon as possible.

Saved Loads (Mobile only)

Jul <var data-var='date'> 9</var>, <var data-var='time'>21:00</var> MDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 9</var>, <var data-var='time'>20:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>11:40</var> MDT Scheduled - We will be performing maintenance on the Truckstop Load Board on Thursday, July 9 beginning at 8:00 pm MT and should last around 1 hour. The maintenance will impact functionality during the maintenance period.

Load Board Maintenance

Jun <var data-var='date'>29</var>, <var data-var='time'>15:45</var> MDT Resolved - This incident has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>14:52</var> MDT Investigating - We are investigating an issue affecting Truck Management. Customers may be unable to post, update, or remove truck availability, and search results may not reflect the most recent posted capacity. We are working to restore service as quickly as possible.

Truck Management Unavailable

Jun <var data-var='date'>29</var>, <var data-var='time'>14:56</var> MDT Resolved - This incident has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>10:33</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>29</var>, <var data-var='time'>10:06</var> MDT Investigating - We are aware that some customers might be experiencing intermittent issues with load board menu items and load management functionality. We are working to resolve as quickly as possible.

Load Board Issues

Jun <var data-var='date'>15</var>, <var data-var='time'>13:34</var> MDT Resolved - This incident has been resolved. Jun <var data-var='date'>15</var>, <var data-var='time'>13:27</var> MDT Investigating - We are currently investigating an issue with Rate Insights. Some requests may be failing intermittently, resulting in errors when attempting to retrieve rate estimates. We are working to resolve, thank you for your patience.

Rate Insights Degraded

Jun <var data-var='date'>10</var>, <var data-var='time'>16:32</var> MDT Resolved - This incident has been resolved. Jun <var data-var='date'>10</var>, <var data-var='time'>12:48</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 9</var>, <var data-var='time'>11:07</var> MDT Update - The FMCSA has confirmed that there is an issue that has caused the Operating Authority Status to change for a large number of companies.  They are currently working on a fix for this issue that they anticipate applying today (6/9). Jun <var data-var='date'> 9</var>, <var data-var='time'>10:19</var> MDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'> 9</var>, <var data-var='time'>08:22</var> MDT Investigating - Due to a recent change with the FMCSA, we are seeing an error where dual-authority carriers Operating Status is showing incorrectly. We are in communication to resolve.

RMIS: FMCSA Inactive Authority Status

Jun <var data-var='date'> 9</var>, <var data-var='time'>07:30</var> MDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 9</var>, <var data-var='time'>07:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 4</var>, <var data-var='time'>13:24</var> MDT Scheduled - As part of our ongoing platform improvements, Truckstop will be updating the network path for API access via api.truckstop.com. This change is designed to improve reliability, performance, and security. What's changing: We're moving api.truckstop.com behind Cloudflare's proxy. After this update, API clients must support Server Name Indication (SNI) — a standard feature included in all modern TLS clients. What you need to do: Most customers won't need to take any action. If your integration uses an older TLS client that doesn't support SNI, you may need to update it before June 9.

Planned Maintenance – June 9, 2026

Jun <var data-var='date'> 5</var>, <var data-var='time'>08:54</var> MDT Resolved - This incident has been resolved. Jun <var data-var='date'> 5</var>, <var data-var='time'>08:15</var> MDT Investigating - We’re aware of an issue impacting Rate Insights and are actively working to resolve it. Our team is investigating the root cause and prioritizing a fix. We’ll share additional updates as they become available.

Rate Inisghts Unavailable

May <var data-var='date'>29</var>, <var data-var='time'>09:41</var> MDT Resolved - This incident has been resolved. May <var data-var='date'>29</var>, <var data-var='time'>09:37</var> MDT Update - We are continuing to monitor for any further issues. May <var data-var='date'>29</var>, <var data-var='time'>08:29</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>29</var>, <var data-var='time'>05:31</var> MDT Update - We are continuing to investigate this issue. May <var data-var='date'>28</var>, <var data-var='time'>23:49</var> MDT Investigating - We are aware of an ongoing issue affecting some of our services. We are actively investigating and working to restore full functionality as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available. Thank you for your patience.

Widespread service issues reported.

May <var data-var='date'>26</var>, <var data-var='time'>09:37</var> MDT Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>10:17</var> MDT Investigating - The IRS TIN matching service is currently down impacting the ability to validate carriers on RMIS. We appreciate your patience and will continue to provide updates when available.

TIN Matching Outage

May <var data-var='date'>14</var>, <var data-var='time'>15:17</var> MDT Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>14:35</var> MDT Investigating - We are aware that some menu items are not available in the Load Board such as Load Manager and Truck Posting. The team is actively working to resolve.

Load Board Incidents

May <var data-var='date'>13</var>, <var data-var='time'>11:57</var> MDT Resolved - This incident has been resolved. May <var data-var='date'>13</var>, <var data-var='time'>10:20</var> MDT Investigating - We are aware the Van Load Board Pro users on long loading times for SONAR insights on load details and may time out. We are working with the vendor to correct this. Lane-level SONAR insights is still available.

SONAR Insights

May <var data-var='date'> 7</var>, <var data-var='time'>17:02</var> MDT Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>14:51</var> MDT Investigating - We are aware that Rate Insights is not populating on the load board. The team is investigating and working to resolve as quickly as possible.

Rate Insights

May <var data-var='date'> 5</var>, <var data-var='time'>11:55</var> MDT Resolved - This incident has been resolved. Apr <var data-var='date'>29</var>, <var data-var='time'>10:51</var> MDT Update - We are aware that some customers may be experiencing issues logging into ITSD. If you are experiencing an issue, please clear your cache and cookies and retry. For steps on how to do this, please visit: https://community.truckstop.com/s/article/Clearing-cache-in-cookies-for-ITS-Dispatch. Apr <var data-var='date'>28</var>, <var data-var='time'>07:43</var> MDT Identified - We are aware that some customers may be experiencing issues logging into ITSD. If you are experiencing an issue, please clear your cache and cookies and retry.

ITSD log in cache

Apr <var data-var='date'>30</var>, <var data-var='time'>13:52</var> MDT Resolved - This incident has been resolved. Apr <var data-var='date'>30</var>, <var data-var='time'>13:04</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>30</var>, <var data-var='time'>13:00</var> MDT Investigating - We are aware that customers are unable to post loads. The team is actively investigating and we apologize for any inconvenience.

Load Post Error

Apr <var data-var='date'>29</var>, <var data-var='time'>18:00</var> MDT Completed - The scheduled maintenance has been completed successfully. Please note that new verification messages will now be sent from a different sender. There is no cause for concern if you notice this change. Apr <var data-var='date'>29</var>, <var data-var='time'>17:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>28</var>, <var data-var='time'>15:43</var> MDT Scheduled - Truckstop will be performing scheduled maintenance to improve system performance and stability on Wednesday April 29, beginning at 5:00 PM MT. The maintenance is expected to last approximately 1 hour.   During this time, SMS verification messages will be unavailable which may prevent some customers from logging in. No other system functionality is expected to be impacted.

Is Truckstop down?

Truckstop status is UP

Lastest published events

RMIS: FMCSA Census Data

RMIS: FMCSA data update

RMIS: SAFER Status Change

Truckstop Services, Components and Regions

Recent Truckstop events

RMIS: FMCSA Census Data

RMIS: FMCSA data update

RMIS: SAFER Status Change

RMIS: FMCSA Data Delay

Load Board Menu Items - Resolved

Load Board Menu Items