Mar <var data-var='date'>30</var>, <var data-var='time'>14:15</var> MDT Resolved - This incident has been resolved and the SaferWatch data is updated.Mar <var data-var='date'>30</var>, <var data-var='time'>11:10</var> MDT Investigating - We are aware that SaferWatch data may be outdated. The team is working to resolve as quickly as possible.

SaferWatch Data Dely

Mar <var data-var='date'>25</var>, <var data-var='time'>07:53</var> MDT Resolved - This incident has been resolved.Mar <var data-var='date'>24</var>, <var data-var='time'>10:52</var> MDT Investigating - We are aware that some RMIS carrier onboarding SMS verification codes are not being sent due to an issue with a 3rd party provider. Other verification methods are not impacted. We apologize for any inconvenience.

RMIS SMS Verification Code Intermittent Issues

Feb <var data-var='date'>19</var>, <var data-var='time'>09:14</var> MST Resolved - This incident has been resolved.Feb <var data-var='date'>18</var>, <var data-var='time'>16:51</var> MST Investigating - The IRS is running slow causing intermittent issues with customers verifying the carriers TIN matching in RMIS.

RMIS TIN Matching Delay

Feb <var data-var='date'>17</var>, <var data-var='time'>17:08</var> MST Resolved - This incident has been resolved.Feb <var data-var='date'>17</var>, <var data-var='time'>15:29</var> MST Investigating - We are currently experiencing issues with FMCSA data services, which may result in stale customer data in RMIS. We are actively working to resolve it as quickly as possible.

FMCSA Data Services

Feb <var data-var='date'>10</var>, <var data-var='time'>12:35</var> MST Resolved - This incident has been resolved.Feb <var data-var='date'> 6</var>, <var data-var='time'>11:36</var> MST Monitoring - A fix has been implemented and we are monitoring results. There is a backlog that is being processed so there still may be a delay in seeing updates.Feb <var data-var='date'> 3</var>, <var data-var='time'>13:26</var> MST Investigating - The IRS e-Services system, which includes TIN matching is currently experiencing delays. RMIS is submitting TINs for matching as normal, but the results back from the IRS are delayed. Until the IRS system resumes returning TIN matching data as normal, RMIS will be unable to validate W9 TIN Matches. RMIS will continue to monitor the situation.

TIN Matching Delays

Feb <var data-var='date'> 9</var>, <var data-var='time'>18:20</var> MST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 9</var>, <var data-var='time'>18:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 9</var>, <var data-var='time'>16:36</var> MST Scheduled - Truckstop load board will be performing maintenance to upgrade our databases and increase performance stability. This maintenance is scheduled to start on Monday, February 9th at 6:00 PM MT and will last approximately 1 hour. During this time customers may experience issues trying to login.

Load Board Maintenance

Feb <var data-var='date'> 9</var>, <var data-var='time'>08:12</var> MST Resolved - This incident has been resolved.Feb <var data-var='date'> 9</var>, <var data-var='time'>07:44</var> MST Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'> 9</var>, <var data-var='time'>07:30</var> MST Investigating - We are aware that customers could be experiencing issues with the Load Board. The team is actively investigating and working to resolve as quickly as possible.

Load Board Issue

Feb <var data-var='date'> 4</var>, <var data-var='time'>16:04</var> MST Resolved - This incident has been resolved.Feb <var data-var='date'> 4</var>, <var data-var='time'>15:55</var> MST Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'> 4</var>, <var data-var='time'>15:53</var> MST Investigating - We are aware that customers could be experiencing issues with the Load Board. The team is actively investigating and working to resolve as quickly as possible.

Load Board Issues

Feb <var data-var='date'> 3</var>, <var data-var='time'>12:29</var> MST Resolved - This incident has been resolved.Feb <var data-var='date'> 3</var>, <var data-var='time'>12:04</var> MST Investigating - We are aware that customers may receive an error message stating it is unable to retrieve your list of loads in Load Manager. The team is actively working to resolve this issue.

Load Manager Error

Jan <var data-var='date'>28</var>, <var data-var='time'>16:05</var> MST Resolved - This incident has been resolved.Jan <var data-var='date'>28</var>, <var data-var='time'>12:15</var> MST Investigating - New customers may experience intermittent issues with Identity Verification (IDV) requests. Our team is aware and actively working to restore service as quickly as possible. This issue does not impact access to any Truckstop products.

Identity Verification Request Issue

Jan <var data-var='date'>23</var>, <var data-var='time'>13:25</var> MST Resolved - This incident has been resolved.Jan <var data-var='date'>23</var>, <var data-var='time'>12:59</var> MST Update - We have identified that this issue is limited to carrier registration in RMIS. The team is actively investigating to fix as quickly as possible.Jan <var data-var='date'>23</var>, <var data-var='time'>12:43</var> MST Investigating - We are aware that there may be issues in sending and receiving verification codes for RMIS login. The team is actively investigating to fix as quickly as possible.

RMIS carrier registration codes may not be available

Jan <var data-var='date'>23</var>, <var data-var='time'>07:15</var> MST Resolved - This incident has been resolved.Jan <var data-var='date'>22</var>, <var data-var='time'>13:47</var> MST Investigating - We are aware of an issue with Truckstop users not receiving emails due to a vendor outage. We apologize for any inconvenience and are working with the vendor to resolve this as quickly as possible.

Email Issue

Jan <var data-var='date'>15</var>, <var data-var='time'>12:31</var> MST Resolved - This incident has been resolved.Jan <var data-var='date'>15</var>, <var data-var='time'>11:43</var> MST Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>15</var>, <var data-var='time'>11:32</var> MST Investigating - We are aware of an issue that load postings are delayed or not showing up on the load board. The team is actively investigating to fix as quickly as possible.

Load Posting Issue

Jan <var data-var='date'>12</var>, <var data-var='time'>11:52</var> MST Resolved - This incident has been resolved.Jan <var data-var='date'>12</var>, <var data-var='time'>10:13</var> MST Investigating - Due to a vendor issue, some loads may not appear in the load grid, and users may experience slowness when searching for or posting loads. Our team is actively working with the vendor to resolve the issue as quickly as possible.

Delays with Load Search & Post

Dec <var data-var='date'>22</var>, <var data-var='time'>08:28</var> MST Resolved - This incident has been resolved.Dec <var data-var='date'>19</var>, <var data-var='time'>09:56</var> MST Identified - Due to a vendor issue, we are experiencing problems populating locations when searching for or posting loads. Entering the ZIP code or the full city name and state may help bypass the issue. Our team is aware and actively working with the vendor to restore service as quickly as possible.Dec <var data-var='date'>19</var>, <var data-var='time'>09:31</var> MST Investigating - Some customers may experience issues with the city population list when searching or posting a load. If an error or wrong location does appear, entering the full city name and state will help bypass the issue. Our team is aware and actively investigating.

Load Search / Load Post City Issue

Dec <var data-var='date'>19</var>, <var data-var='time'>09:30</var> MST Resolved - This incident has been resolved.Dec <var data-var='date'>16</var>, <var data-var='time'>09:26</var> MST Identified - The team has identified the root cause of the issue and will be deploying a fix this Friday to permanently resolve the city lookup issue. Thank you for your patience and understanding.Dec <var data-var='date'>12</var>, <var data-var='time'>10:24</var> MST Investigating - Some customers using our mobile app may experience intermittent delays or errors when searching for loads by a specific city. If an error does appear, entering the full city name will help bypass the issue. Our team is aware and actively investigating.

FM Search - City Lookup

Dec <var data-var='date'>18</var>, <var data-var='time'>12:24</var> MST Resolved - This incident has been resolved.Dec <var data-var='date'>11</var>, <var data-var='time'>15:13</var> MST Update - The issue has been remediated and the mailbox has remained stable for some time. Our team will continue to closely monitor activity to ensure all requests are processed as expected. Thank you for your understanding and patience while we worked through this incident.Dec <var data-var='date'>11</var>, <var data-var='time'>09:50</var> MST Update - We’re seeing consistent improvement in processing your paperwork, and our teams are continuing to monitor and optimize performance.   As a friendly reminder, please do not resubmit your loads unless they do not appear as "received" in the mobile app OR a support partner has confirmed that we do not have them on file.   Thank you for your continued patience as we work to fully resolve this issue.Dec <var data-var='date'>11</var>, <var data-var='time'>08:00</var> MST Monitoring - Please do not resubmit your paperwork unless they do not appear as "received" in the mobile app or a support partner has confirmed that we do not have them on file. Thank you for your patience as we work through these technical difficulties.Dec <var data-var='date'>10</var>, <var data-var='time'>10:16</var> MST Update - We are continuing to investigate an issue where some customers may experience intermittent “non-deliverable” messages when submitting paperwork to factorme@truckstop.com. Our teams are actively working to identify the root cause and restore full functionality as quickly as possible. Thank you for your patience—we’ll provide additional updates as progress is made.Dec <var data-var='date'> 9</var>, <var data-var='time'>08:59</var> MST Investigating - We are aware that some customers may receive a "non-deliverable" message when trying to submit Factoring paperwork via factorme@truckstop.com. We are working to resolve this as quickly as possible.

FactorMe Inbox Issue

Dec <var data-var='date'> 4</var>, <var data-var='time'>14:16</var> MST Resolved - This incident has been resolved.Dec <var data-var='date'> 4</var>, <var data-var='time'>12:55</var> MST Identified - The issue has been identified and a fix is being implemented. New loads may still have a delay in posting.Dec <var data-var='date'> 4</var>, <var data-var='time'>10:38</var> MST Investigating - We are aware of an issue that load postings are delayed or not showing up on the load board or in search. The team is actively investigating to fix as quickly as possible.

Nov <var data-var='date'>19</var>, <var data-var='time'>08:46</var> MST Resolved - This incident has been resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>08:02</var> MST Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>18</var>, <var data-var='time'>07:18</var> MST Identified - We are currently experiencing an outage affecting Denim by Truckstop. This outage is due to an issue with a third-party partner, Cloudflare. We are in communication with them to resolve the issue as quickly as possible.

Cloudflare outage impacting Denim

Nov <var data-var='date'>11</var>, <var data-var='time'>12:05</var> MST Resolved - This incident has been resolved.Nov <var data-var='date'>11</var>, <var data-var='time'>11:13</var> MST Investigating - We are aware that customers are currently receiving an error when trying to login to ITS Dispatch. The team is working to resolve as quickly as possible.

ITSD Login Error

Oct <var data-var='date'>29</var>, <var data-var='time'>16:37</var> MDT Resolved - This incident has been resolved.Oct <var data-var='date'>29</var>, <var data-var='time'>14:52</var> MDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>29</var>, <var data-var='time'>10:18</var> MDT Investigating - We are aware that some customers are experiencing issues logging into the Truckstop Load Board due to a vendor-related issue. Our team is actively monitoring the situation and working to restore access as quickly as possible. In the meantime, we recommend using the Truckstop Go mobile app to log in to your load board.

Load Board Login Issues

Oct <var data-var='date'>23</var>, <var data-var='time'>07:07</var> MDT Resolved - This incident has been resolved.Oct <var data-var='date'>20</var>, <var data-var='time'>08:59</var> MDT Investigating - We are aware that a vendor is currently experiencing issues which may cause a potential delay in Truckstop Factoring payments. The team is aware of this issue and is actively monitoring the vendor's status. Payments will be made as soon as the vendor's issue is resolved.

Truckstop Factoring - Vendor Issue

Oct <var data-var='date'>22</var>, <var data-var='time'>09:05</var> MDT Resolved - This incident has been resolved.Oct <var data-var='date'>21</var>, <var data-var='time'>15:18</var> MDT Investigating - The FMCSA has informed us that due to the AWS issues, some of their datasets have not updated today.  This is impacting many of our daily Saferwatch reports. As soon as the information is available from the FMCSA, it will be processed and daily reports will be sent.

Saferwatch Report Delays

Oct <var data-var='date'>21</var>, <var data-var='time'>14:24</var> MDT Resolved - This incident has been resolved.Oct <var data-var='date'>21</var>, <var data-var='time'>10:57</var> MDT Monitoring - Some customers may still be experiencing intermittent issues with load search, load posting, and Rate Insights. The disruption is related to a third-party vendor, and our team continues to monitor the service.

Load Board Search and Post Intermittent Issues

Oct <var data-var='date'>21</var>, <var data-var='time'>09:29</var> MDT Resolved - This incident has been resolved.Oct <var data-var='date'>21</var>, <var data-var='time'>09:14</var> MDT Update - We are continuing to monitor for any further issues.Oct <var data-var='date'>21</var>, <var data-var='time'>08:49</var> MDT Monitoring - We’re seeing improved performance with Load Board search and posting, though some customers may still experience intermittent issues. The disruption is related to a third-party vendor, and our team continues to monitor the service.Oct <var data-var='date'>21</var>, <var data-var='time'>08:29</var> MDT Investigating - Customers may experience errors when searching or posting loads in the Load Board due to an issue with a third-party geolocation service. Our team is actively monitoring the situation and will provide updates as they become available.

Is Truckstop down?

Truckstop status is UP

Lastest published events

SaferWatch Data Dely

RMIS SMS Verification Code Intermittent Issues

RMIS TIN Matching Delay

Truckstop Services, Components and Regions

Recent Truckstop events

SaferWatch Data Dely

RMIS SMS Verification Code Intermittent Issues

RMIS TIN Matching Delay

FMCSA Data Services

TIN Matching Delays

Load Board Maintenance

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Is Truckstop down?

Truckstop status is UP

Lastest published events

SaferWatch Data Dely

RMIS SMS Verification Code Intermittent Issues

RMIS TIN Matching Delay

Truckstop Services, Components and Regions

Recent Truckstop events

SaferWatch Data Dely

RMIS SMS Verification Code Intermittent Issues

RMIS TIN Matching Delay

FMCSA Data Services

TIN Matching Delays

Load Board Maintenance

Get your FREE account now,5 monitors included!

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5 monitors included!