Jul <var data-var='date'> 6</var>, <var data-var='time'>10:43</var> UTC Identified - The issue has been identified and we are working on a resolution. Jul <var data-var='date'> 3</var>, <var data-var='time'>16:12</var> UTC Investigating - We are currently investigating this issue.

Viewpoint Field View (North America) - Web Application User Interface Degraded

Jul <var data-var='date'> 2</var>, <var data-var='time'>19:31</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>15:38</var> UTC Investigating - We are currently investigating this issue.

Potential Outage for MFA Notifications

Jun <var data-var='date'>29</var>, <var data-var='time'>13:26</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>10:07</var> UTC Investigating - We are currently investigating this issue.

Viewpoint for Projects (UK) - Web Performance Degraded

Jun <var data-var='date'>25</var>, <var data-var='time'>10:19</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>25</var>, <var data-var='time'>08:15</var> UTC Investigating - We are currently investigating this issue.

TrimbleID - Two stage Verification Codes not being received via email

Jun <var data-var='date'>18</var>, <var data-var='time'>20:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>15:35</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Viewpoint Field View + VFP Maintenance (EU + UK)

Jun <var data-var='date'>18</var>, <var data-var='time'>15:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>12:17</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Viewpoint Field View + VFP Maintenance (APAC + ANZ)

Jun <var data-var='date'>18</var>, <var data-var='time'>10:15</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>08:15</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>08:10</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Viewpoint Field View + VFP Maintenance (NA)

Jun <var data-var='date'>17</var>, <var data-var='time'>23:43</var> UTC Resolved - This incident has now been resolved. Jun <var data-var='date'>17</var>, <var data-var='time'>20:40</var> UTC Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>17</var>, <var data-var='time'>20:38</var> UTC Monitoring - We have implemented a fix and are now monitoring for full resolution. Jun <var data-var='date'>17</var>, <var data-var='time'>20:29</var> UTC Investigating - We are aware of an issue where some customers are running into intermittent access issues in Cascade and we are currently working through a full resolution, will provide updates as we roll out the fix.

Intermittent Cascade Access Issues

Jun <var data-var='date'>12</var>, <var data-var='time'>11:30</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>12</var>, <var data-var='time'>11:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>11</var>, <var data-var='time'>00:14</var> UTC Scheduled - Dear Valued Jobpac Connect Customers, We are pleased to announce that a Jobpac Connect patch will be deployed to all customers on Friday, 12th June 2026, at 9 PM AEDT. There will be no down time for this installation. The details of the changes are: SAFF file extract changes to assist OZEDI. Minor changes to Sender Detail columns F, G, AF to support the upcoming version soon to be released by OZEDI. To activate OZEDI-specific changes, please activate the following parameter. System parameter SAFFMT position 1 Y = Use OZEDI Format Thank you for your cooperation. Best regards, Jobpac Connect Team

Trimble Jobpac Connect - Scheduled Patch Installation

Jun <var data-var='date'>10</var>, <var data-var='time'>20:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>10</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>10:51</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Viewpoint Field View R2026r04.3 (EU + UK)

Jun <var data-var='date'>10</var>, <var data-var='time'>16:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>10</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>10:50</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Viewpoint Field View 2026r04.3 (ANZ + APAC)

Jun <var data-var='date'>10</var>, <var data-var='time'>10:45</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>10</var>, <var data-var='time'>08:45</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>08:41</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Viewpoint Field View R2026r04.3 (NA)

Jun <var data-var='date'> 2</var>, <var data-var='time'>20:19</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 2</var>, <var data-var='time'>15:45</var> UTC Monitoring - A fix has been implemented, and we are monitoring the results/ Jun <var data-var='date'> 2</var>, <var data-var='time'>15:24</var> UTC Identified - The issue has been identified, and a fix is being implemented. Jun <var data-var='date'> 2</var>, <var data-var='time'>13:38</var> UTC Investigating - We are currently investigating an issue where some Procontractor Cloud customers are unable to log in. We will update the status with more information as it becomes available.

Procontractor Cloud login issues

May <var data-var='date'>29</var>, <var data-var='time'>11:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>29</var>, <var data-var='time'>11:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>29</var>, <var data-var='time'>01:09</var> UTC Scheduled - Dear Valued Jobpac Connect Customers, We are pleased to announce that Jobpac Connect patch 2026.2.2 will be deployed to all customers on Friday, 29th May 2026, at 9 PM AEDT. There will be no down time for this installation. The details of the changes are: Module - Payroll Resolved an issue for some customers preventing Post Delay Timesheets from running upon selection. - Zendesk # 6280 Module – Web Services/Interfaces Improved API performance, particularly when the server is busy. Module – WUI/JOM/BI/Reports/Java The subcontract payment Reason Description window now resizes dynamically according to the type of item the reason descriptions are being entered for. Enabled the use of dates in DDMMYYYY format within Bank Reconciliation screens. - Zendesk # 5492 Thank you for your cooperation. Best regards, Jobpac Connect Team

Scheduled Installation: Trimble Jobpac Connect

May <var data-var='date'>27</var>, <var data-var='time'>20:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>27</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>27</var>, <var data-var='time'>16:26</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Viewpoint Field View R2026r04 UK

May <var data-var='date'>24</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>23</var>, <var data-var='time'>20:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>19</var>, <var data-var='time'>01:17</var> UTC Scheduled - Dear Jobpac Connect customers, We would like to inform you that our team will be performing a monthly upgrade of the Jobpac Connect Application's infrastructure. This is part of our commitment to continuously improve the software and provide you with the best possible user experience. The maintenance will take place on 24th May from 6 AM AEST and is expected to last for approximately 6 HOURS. During this time, you would not be able to login into Jobpac Connect. In this month's maintenance, our team will be performing security and other patching on the infrastructure tier to ensure the security and stability of the system. This will involve updating the operating system and related framework to the latest version, which will enhance the performance and reliability of the application. We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team. Thank you for your cooperation. Best regards, Jobpac Connect Team

Monthly Maintenance - Trimble Viewpoint Jobpac Connect

May <var data-var='date'>22</var>, <var data-var='time'>11:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>22:37</var> UTC Scheduled - Dear Valued Jobpac Connect Customers, We are pleased to announce that Jobpac Connect patch 2026.2.1 will be deployed to all customers on Friday, 22nd May 2026, at 9 PM AEDT. There will be no down time for this installation. The details of the changes are: Module - Accounts Payable Resolved an issue where incorrect EFT error messages prevented the processing of AP payments for foreign currency creditors. - Zendesk # 5883 Improved data reliability by ensuring large blocks of invoice text are no longer cleared upon clicking the OK button. Refined the user interface within the 'Approve Invoices - Invoice Detail View' by resolving minor issues in the 'Quantities/Values' and 'Docket Details' tabs. Enhanced system stability by addressing a session hang issue when approving invoices through the Detail View screen. Module - Business Forecasting Improved reporting accuracy for BFM Contract Valuation downloads, ensuring all column values and totals are correctly calculated. - Zendesk # 5889 Smoother navigation within the BFM Contract Valuation module by resolving intermittent session hangs. Module - Fixed Assets Ensured assets under the Invest Boost Scheme are correctly fully depreciated when utilizing high depreciation rates. - Zendesk # 3501 Module - General Ledger Restored functionality for Direct Debit options within Bank Reconciliation Unmatched Transactions. - Zendesk # 5492 Module - Job Costing Corrected the representation of forward-posted invoices for delivery dockets within the CWIP Enquiry for better financial visibility. - Zendesk # 1767 Strengthened security by refining the 3rd Party Subcontract Claim portal integration within Job Maintenance. Module - Payroll [Enhancement] Enhancements to the Accumulated Pay Detail Report: Expanded Excel reporting capabilities by adding three new columns to identify transactions included in Qualified Earnings. Introduced a dedicated 'Total for Qualified Earnings' on the report total line for faster data analysis. Added a new report selection option, 'Print Qualifying Earnings (Detail Excel Only),' providing greater control over data display. Improved the reliability of Payroll Timesheet Uploads (TSHENTUP) and the CreateANewTimesheetTransaction API by resolving margin flag errors. - Zendesk # 5881 Ensured the QuickSuper Extraction accurately respects Payrun Start and Finish Date filters. Resolved an issue preventing the Payroll Processing job from reaching completion. Module - Stock Enhanced the Consignment Notes Maintenance workflow by correcting the 'Job' and 'Ordered By' field prompts to ensure accurate data entry. Module - Subcontracts Refined the security interface for the 3rd Party Subcontract Claim portal within Subcontract Maintenance. Improved user feedback by correcting the icon displayed when mandatory Retention Comments are required. Module - System Administration Corrected UI behavior for scheduled fields in work ID copy to properly clear error states. Module - Web Services/Interfaces Enhanced the API PayrollSystemControlListing to return both 'Transaction' and 'Transaction Code' fields for more comprehensive data access. Optimized the OCR interface to ensure invoices are processed correctly even when CSV files contain trailing blank lines. - Zendesk # 5953 Corrected the CreditorProductServiceListing to ensure product data is returned accurately when using central work IDs. - Zendesk # 4218 Ensured the correct approver identity is displayed for subcontract payments sent from Payapps. - Zendesk # 4525 Module - WUI/JOM/BI/Reports/Java Added enhanced logging for collation processes to better monitor file counts and sizes. Resolved a navigation issue where the close button in the Invoice Text Entry window was unresponsive. Thank you for your cooperation. Best regards, Jobpac Connect Team

Scheduled Patch Installation: Trimble Jobpac Connect

May <var data-var='date'>21</var>, <var data-var='time'>11:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>09:40</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Viewpoint Field View R2026r04 + VFP Maintenance (NA)

May <var data-var='date'>20</var>, <var data-var='time'>20:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>09:37</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Viewpoint Field View R2026r04 + VFP Maintenance (UK + EU)

May <var data-var='date'>20</var>, <var data-var='time'>15:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>09:36</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Viewpoint Field View R2026r04 + VFP Maintenance (APAC + ANZ)

May <var data-var='date'>19</var>, <var data-var='time'>15:58</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>15:33</var> UTC Investigating - We are currently investigating this issue.

Viewpoint Field View (UK) - Sync Performance Degraded

May <var data-var='date'>18</var>, <var data-var='time'>17:58</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>11</var>, <var data-var='time'>16:18</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 8</var>, <var data-var='time'>00:28</var> UTC Update - Turbo SMTP is currently experiencing a global outage caused by a fire at their provider’s data center in Amsterdam. This infrastructure failure began at approximately 11:45 p.m. PST on May 6 (8:45 a.m. local time on May 7). Because of the nature of this outage, Vista emails sent during this window (specifically those with attachments like Pay Stubs or AR Statements) cannot be automatically recovered or resent by the system. Recommended Actions for Vista Customers: 1. Confirm if you’re affected. In Vista, open VA Site Settings and review the Email Settings tab. If your Host references Turbo SMTP, your site is likely affected. 2. To restore email functionality immediately: We recommend transitioning to an internal provider such as Microsoft 365 or Google Workspace. This is the recommended best practice for Vista to ensure better deliverability and security. - Vista 2024 R1 or later: You can update these settings yourself in VA Site Settings > Email Settings. - Vista 2023 and earlier: Please review this guide for the necessary testing steps, then contact Support to finalize the configuration. https://support.viewpoint.com/s/knowledgedetail?c__urlname=Changing-from-Turbo-SMTP-to-email-service-of-your-choice 3. Check the VA Message Archive within your application to see which communications did not send. 4. If you detect failed outbound messages please re-run the related process (i.e. PR Paystub Notify) in Vista to successfully send your messages. We will provide further updates as Turbo SMTP shares more information regarding their restoration timeline. May <var data-var='date'> 7</var>, <var data-var='time'>19:03</var> UTC Identified - Turbo SMTP is currently experiencing a global outage affecting email delivery services due to a critical infrastructure issue. Customers using Turbo SMTP as their SMTP provider may encounter failures with email-dependent workflows, including AR Statements and Pay Stubs. To restore email functionality as quickly as possible, customers are advised to transition to an internal SMTP provider such as Office 365 or Google Workspace. Product-specific configuration guidance is available through support resources. We will continue to share updates as additional information becomes available.

Turbo SMTP outage

May <var data-var='date'>16</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>16</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>22:44</var> UTC Scheduled - Dear Jobpac Connect customers, We would like to inform you that the Jobpac Connect 2026.2.0 major release will be deployed to all Jobpac customers on Saturday, 16th May 2026. Jobpac will be unavailable between 6 p.m. and 12 a.m. (Midnight) AEST on that day. The preliminary 2026.2.0 Release Notes are available at https://help.trimble.com/en/jobpac-connect/jobpac-connect/release-notes-and-webinars/release-notes. Thank you for your cooperation. Best regards, Jobpac Connect Team

Upcoming Release - Jobpac Connect 2026.2.0

Apr <var data-var='date'>27</var>, <var data-var='time'>20:48</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>20:15</var> UTC Monitoring - A fix has been deployed, and access should now be restored. We will continue to monitor the situation. Apr <var data-var='date'>27</var>, <var data-var='time'>19:31</var> UTC Investigating - We are currently aware of an issue impacting some Vista customers hosted in the Azure East US 2 region, where users may be unable to access the application. We are actively investigating and will continue to provide updates as more information becomes available.

Vista Azure US East 2 issue

Apr <var data-var='date'>26</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>25</var>, <var data-var='time'>20:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>20</var>, <var data-var='time'>23:40</var> UTC Scheduled - Dear Jobpac Connect customers, We would like to inform you that our team will be performing a monthly upgrade of the Jobpac Connect Application's infrastructure. This is part of our commitment to continuously improve the software and provide you with the best possible user experience. The maintenance will take place on 26th April from 6 AM AEST and is expected to last for approximately 6 HOURS. During this time, you would not be able to login into Jobpac Connect. In this month's maintenance, our team will be performing security and other patching on the infrastructure tier to ensure the security and stability of the system. This will involve updating the operating system and related framework to the latest version, which will enhance the performance and reliability of the application. We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team. Thank you for your cooperation. Best regards, Jobpac Connect Team

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Trimble Viewpoint status is DEGRADED

Components with issues

Lastest published events

Viewpoint Field View (North America) - Web Application User Interface Degraded

Potential Outage for MFA Notifications

Viewpoint for Projects (UK) - Web Performance Degraded

Trimble Viewpoint Services, Components and Regions

Recent Trimble Viewpoint events

Viewpoint Field View (North America) - Web Application User Interface Degraded

Potential Outage for MFA Notifications

Viewpoint for Projects (UK) - Web Performance Degraded

TrimbleID - Two stage Verification Codes not being received via email

Viewpoint Field View + VFP Maintenance (EU + UK)

Viewpoint Field View + VFP Maintenance (APAC + ANZ)

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Is Trimble Viewpoint down?

Trimble Viewpoint status is DEGRADED

Components with issues

Lastest published events

Viewpoint Field View (North America) - Web Application User Interface Degraded

Potential Outage for MFA Notifications

Viewpoint for Projects (UK) - Web Performance Degraded

Trimble Viewpoint Services, Components and Regions

Recent Trimble Viewpoint events

Viewpoint Field View (North America) - Web Application User Interface Degraded

Potential Outage for MFA Notifications

Viewpoint for Projects (UK) - Web Performance Degraded

TrimbleID - Two stage Verification Codes not being received via email

Viewpoint Field View + VFP Maintenance (EU + UK)

Viewpoint Field View + VFP Maintenance (APAC + ANZ)

Get your FREE account now,5 monitors included!

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5 monitors included!