THIS IS A SCHEDULED EVENT May <var data-var='date'>28</var>, <var data-var='time'>08:30</var> - <var data-var='time'>13:00</var> BST May <var data-var='date'>20</var>, <var data-var='time'>18:36</var> BST Scheduled - On Thursday, 28th May 2026, we will be performing maintenance on one of our databases across all regions. The maintenance window is scheduled for 08:30 to 13:00 BST (28th May 00:30 to 05:00 PT, 28th May 17:30 to 22:00 AEDT). During this maintenance, read operations and existing workflow executions will remain unaffected. Write operations will be paused for up to 90 minutes per region, meaning that enabling or disabling workflows, modifying trigger configurations, and managing trigger subscriptions will be temporarily unavailable. All other functionality will remain operational. Manual triggering, stopping, retrying, and replaying executions will continue to work as normal. Any actions that could not be completed during the pause will be applied automatically once the window closes, with no action required on your part. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Scheduled Maintenance

May <var data-var='date'>20</var>, <var data-var='time'>18:17</var> BST Completed - The scheduled maintenance on Thursday, 21st May 2026 08:30 to 10:00 BST (21st May 00:30 to 02:00 PT, 21st May 17:30 to 19:00 AEDT) has been postponed. We apologise for any inconvenience this change may cause and appreciate your understanding. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai May <var data-var='date'>13</var>, <var data-var='time'>20:52</var> BST Scheduled - On Thursday, 21st May 2026, we will be performing maintenance on one of our databases across all regions. The maintenance window is scheduled for 08:30 to 10:00 BST (21st May 00:30 to 02:00 PT, 21st May 17:30 to 19:00 AEDT). During this maintenance, read operations and existing workflow executions will remain unaffected. Write operations will be paused for up to 90 minutes per region, meaning that enabling or disabling workflows, modifying trigger configurations, and managing trigger subscriptions will be temporarily unavailable. All other functionality will remain operational. Manual triggering, stopping, retrying, and replaying executions will continue to work as normal. Any actions that could not be completed during the pause will be applied automatically once the window closes, with no action required on your part. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

May <var data-var='date'> 8</var>, <var data-var='time'>18:00</var> BST Resolved - This incident has been resolved. May <var data-var='date'> 8</var>, <var data-var='time'>16:15</var> BST Investigating - Starting at 16:15 UTC on Friday, May 8th, 2026, users may have experienced workflow failures involving Script connectors version 3.3 in the US region. Our engineering team is actively investigating the issue. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Degraded Application Performance

May <var data-var='date'> 7</var>, <var data-var='time'>15:00</var> BST Resolved - From May 7, 2026 14:00 - 16:00 UTC, some customers may have experienced Salesforce authentication issues, including failures refreshing OAuth tokens and intermittent authentication errors when creating or re-authenticating Salesforce connections. This incident has now been resolved and all our systems are operational. A small number of customers may still need to manually re-authenticate their Salesforce connections if workflows continue experiencing authentication failures. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

Apr <var data-var='date'>28</var>, <var data-var='time'>10:30</var> BST Resolved - There was a degradation in service that caused a small number of requests to Tray webhook workflow endpoints to timeout or return a 504 status. Workflows in the Tray platform will complete successfully even though responses to the client were never sent in a minority of cases. Our engineering teams have identified the issue and resolved the root cause and we will continue to monitor performance of the webhook workflows and ensure their reliability. If you have any questions, feel free to reach out to support@tray.ai

Degradation in Service Causing Webhook Requests to Timeout

Feb <var data-var='date'>20</var>, <var data-var='time'>19:30</var> GMT Resolved - From February 20, 2026 17:41 - 18:30 UTC, US Instance customers may have experienced delays and retries in executions and authentication flows. This incident has now been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

Feb <var data-var='date'>18</var>, <var data-var='time'>12:15</var> GMT Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>18</var>, <var data-var='time'>12:08</var> GMT Verifying - Verification is currently underway for the maintenance items. Feb <var data-var='date'>18</var>, <var data-var='time'>11:38</var> GMT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>10:33</var> GMT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>09:32</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>09:15</var> GMT Update - We will be undergoing scheduled maintenance in 15 minutes. Feb <var data-var='date'>10</var>, <var data-var='time'>17:26</var> GMT Scheduled - On Wednesday 18th February 2026, we will be performing maintenance on one of our databases across all regions. The maintenance window is scheduled for 09:30 to 11:30 UTC (18th February 01:30 to 03:30 PT, 18th February 20:30 to 22:30 AEDT). During this maintenance, we don't expect any downtime. However users may experience brief delays with creating/updating workflows and workflow executions. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Jan <var data-var='date'>15</var>, <var data-var='time'>23:58</var> GMT Resolved - This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding. Jan <var data-var='date'>15</var>, <var data-var='time'>23:45</var> GMT Monitoring - On January 14, 2026 at 2:42:50 PM to January 15, 2026 at 11:31:03 PM UTC, users who have Office 365 authentications created using the Tray Production OAuth app may have seen authentications fail and are unable to re-authenticate. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Jan <var data-var='date'>15</var>, <var data-var='time'>23:44</var> GMT Update - Our engineers have deployed a potential fix. We are currently monitoring to see if the issue resolves. Thank you for your patience and understanding. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Jan <var data-var='date'>15</var>, <var data-var='time'>23:14</var> GMT Update - We have identified the issue and our engineering teams are investigating a potential resolution. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Jan <var data-var='date'>15</var>, <var data-var='time'>22:36</var> GMT Investigating - Starting from January 14, 2026, users who have Office 365 authentications created using the Tray Production OAuth app may have seen authentications fail and are unable to re-authenticate. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Office 365 Authentication Issue

Jan <var data-var='date'> 6</var>, <var data-var='time'>11:07</var> GMT Resolved - Between 10:08 AM UTC and 10:49 AM UTC, some users may have encountered errors when using the Tray Native AI model within Merlin Agent Builder workflows. Other models were unaffected. The issue has been resolved, and services are now operating normally. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Degraded Performance - Merlin Agent Builder

Jan <var data-var='date'> 5</var>, <var data-var='time'>06:55</var> GMT Resolved - Between 05:00 - 05:55 UTC, AP Instance customers may have noticed errors in Merlin Agent workflows. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Jan <var data-var='date'> 5</var>, <var data-var='time'>06:37</var> GMT Investigating - We are currently investigating an issue affecting Merlin Agent workflows from around 5:00 AM UTC. AP instance users may notice 500 errors in Merlin Agent workflows. We apologise for any inconvenience this incident may cause. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

AP Region -- Degraded Performance of Merlin Agent workflows

Dec <var data-var='date'>24</var>, <var data-var='time'>12:04</var> GMT Resolved - This incident has been resolved. Dec <var data-var='date'>24</var>, <var data-var='time'>11:27</var> GMT Update - We are continuing to monitor for any further issues. Dec <var data-var='date'>24</var>, <var data-var='time'>11:24</var> GMT Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>24</var>, <var data-var='time'>11:09</var> GMT Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'>24</var>, <var data-var='time'>10:40</var> GMT Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'>24</var>, <var data-var='time'>10:09</var> GMT Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'>24</var>, <var data-var='time'>09:27</var> GMT Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'>24</var>, <var data-var='time'>08:48</var> GMT Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'>24</var>, <var data-var='time'>08:17</var> GMT Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'>24</var>, <var data-var='time'>07:40</var> GMT Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'>24</var>, <var data-var='time'>06:57</var> GMT Update - Our engineering teams are continuing to investigate this incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause. Dec <var data-var='date'>24</var>, <var data-var='time'>04:09</var> GMT Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>24</var>, <var data-var='time'>01:48</var> GMT Update - Our engineering teams are continuing to investigate this incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause. Dec <var data-var='date'>24</var>, <var data-var='time'>00:19</var> GMT Investigating - Starting from 23:09 UTC on December 23, 2025, users with On-Prem agents in the US region may be experiencing connectivity issues. Current Impact: On-Prem agents may be unable to connect Workflows using On-Prem agents may be impacted Our engineering team is actively investigating and working to resolve this issue. We apologize for any inconvenience and will provide an update within 30 minutes. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Dec <var data-var='date'>17</var>, <var data-var='time'>18:42</var> GMT Resolved - Between 16:05-17:30 UTC, US Instance customers may have noticed log streaming logs were delayed and there may have been duplicate logs sent, however no logs were lost. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Dec <var data-var='date'>17</var>, <var data-var='time'>17:33</var> GMT Monitoring - A fix has been implemented and we are monitoring the result. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Dec <var data-var='date'>17</var>, <var data-var='time'>16:35</var> GMT Investigating - Starting at 4:06 PM UTC, US Instance customers with log streaming set up may see a delay in the receipt of logs. The logs will eventually arrive; however, they are delayed. We are currently investigating this issue. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Dec <var data-var='date'> 4</var>, <var data-var='time'>18:26</var> GMT Resolved - This incident has been resolved. Dec <var data-var='date'> 4</var>, <var data-var='time'>18:24</var> GMT Update - We are continuing to investigate this issue. Dec <var data-var='date'> 4</var>, <var data-var='time'>17:25</var> GMT Investigating - EMEA Users leveraging the on-premise agent have been experiencing degraded performance and delayed workflow executions since 5 PM UTC. We apologize for any inconvenience this ongoing incident may be causing. If you have any questions or concerns, please feel free to contact us at support@tray.ai.

Nov <var data-var='date'>25</var>, <var data-var='time'>05:20</var> GMT Resolved - The incident is resolved and executions should be returned to normal. We thank you for your patience and apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Nov <var data-var='date'>25</var>, <var data-var='time'>05:04</var> GMT Monitoring - We are actively monitoring the fix implemented for this issue. Users may still experience degraded performance resulting in slow connector executions. We thank you for your patience and apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Nov <var data-var='date'>25</var>, <var data-var='time'>04:21</var> GMT Investigating - We are currently investigating an issue affecting workflow step execution and CAPI that started at around 3:50 AM UTC. US instance users may notice poor performance, including slow connector executions and sporadic connector failures. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

Workflow Execution and CAPI Performance Degraded

Nov <var data-var='date'>11</var>, <var data-var='time'>17:36</var> GMT Completed - The scheduled maintenance has been completed. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai. Nov <var data-var='date'>11</var>, <var data-var='time'>17:26</var> GMT Verifying - Verification is currently underway for the maintenance items. Nov <var data-var='date'>11</var>, <var data-var='time'>13:18</var> GMT Update - Scheduled maintenance is still in progress, during this time users may see users may notice delays with Plan, Usage and Insights services which could affect how the data is displayed for the following services. However, workflow executions themselves will be unaffected. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai. Nov <var data-var='date'>11</var>, <var data-var='time'>09:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>29</var>, <var data-var='time'>23:40</var> GMT Scheduled - On Tuesday, 11th of November 2025, we will be performing an essential maintenance to one of our services in the US region. The maintenance window will be between 09:00 and 12:00 UTC (11th November 01:00 PST to 11th November 04:00 PST, 11th November 20:00 AEDT to 11th November 23:00 AEDT). During this period, users may notice delays with Plan, Usage and Insights services which could affect how the data is displayed for the following services. However, workflow executions themselves will be unaffected. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Scheduled Maintenance US

Nov <var data-var='date'>11</var>, <var data-var='time'>11:04</var> GMT Resolved - This incident is resolved, users are now able to receive password reset, new user invites and notification emails. We also recommend any users still using the older version of Send Email connector to upgrade to the latest version (4.1) as soon as possible. We thank you for your patience and apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Nov <var data-var='date'>11</var>, <var data-var='time'>09:57</var> GMT Monitoring - We are actively monitoring the fix implemented for this issue. We thank you for your patience and apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Nov <var data-var='date'>10</var>, <var data-var='time'>21:46</var> GMT Update - We are currently awaiting a response from a third-party service to implement a potential solution. We thank you for your patience and apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Nov <var data-var='date'>10</var>, <var data-var='time'>18:24</var> GMT Update - Our engineering teams have also identified the services involving reset password emails, adding new users emails and notification emails are also affected. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause. Nov <var data-var='date'>10</var>, <var data-var='time'>17:21</var> GMT Identified - Our engineering teams are continuing to investigate this incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause. Nov <var data-var='date'>10</var>, <var data-var='time'>16:19</var> GMT Monitoring - An issue is ongoing since November, 8 2025, 12:04PM BST. US instance users may have noticed the Send Email connector versions 3.0 and below may have appeared to execute successfully, however emails may have not actually been sent. A workaround for this issue is to upgrade to version 4.1 of this connector. We have identified the issue with connector version 3.0 and below and are currently investigating a potential resolution. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

Send Email Connector Degraded Performance

Nov <var data-var='date'>10</var>, <var data-var='time'>11:48</var> GMT Completed - The scheduled maintenance has been completed for all regions. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding. Nov <var data-var='date'>10</var>, <var data-var='time'>11:40</var> GMT Update - Verification is currently underway for the AP region. Nov <var data-var='date'>10</var>, <var data-var='time'>11:30</var> GMT Update - Verification for the US region is complete and the maintenance is complete for the US region. Nov <var data-var='date'>10</var>, <var data-var='time'>11:22</var> GMT Update - Verification for the EU region is complete and the maintenance is complete for the EU region. Nov <var data-var='date'>10</var>, <var data-var='time'>11:15</var> GMT Update - Verification is currently underway for the US region. Nov <var data-var='date'>10</var>, <var data-var='time'>10:53</var> GMT Verifying - Verification is currently underway for the EU region. Nov <var data-var='date'>10</var>, <var data-var='time'>09:33</var> GMT Update - Scheduled maintenance is currently in progress for the AP region. We will provide updates as necessary. Nov <var data-var='date'>10</var>, <var data-var='time'>09:14</var> GMT Update - Scheduled maintenance is currently in progress for the EU region. We will provide updates as necessary. Nov <var data-var='date'>10</var>, <var data-var='time'>08:00</var> GMT In progress - Scheduled maintenance is currently in progress for the US region. We will provide updates as necessary. Nov <var data-var='date'>10</var>, <var data-var='time'>07:50</var> GMT Update - We will be undergoing maintenance in 10 minutes Oct <var data-var='date'>29</var>, <var data-var='time'>22:23</var> GMT Scheduled - On Monday, 10th of November 2025, we will be performing an essential upgrade on the CSV-Editor databases across all regions. The maintenance window will be between 08:00 and 12:00 UTC (10th November 00:00 PST to 10th November 04:00 PST, 10th November 19:00 AEDT to 10th November 23:00 AEDT). During this period, any users with "account" scopes for the CSV-Editor connector will experience delays to their executions. Please note that this will only delay these specific CSV write operations, but they will not fail. All "current run" scopes CSV-Editor operations and read operations on "account" scopes for CSV-Editor will remain unaffected. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Scheduled Maintenance - CSV Editor

Nov <var data-var='date'> 7</var>, <var data-var='time'>10:16</var> GMT Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 7</var>, <var data-var='time'>10:11</var> GMT Verifying - Verification is currently underway for the maintenance items. Nov <var data-var='date'> 7</var>, <var data-var='time'>09:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 7</var>, <var data-var='time'>08:55</var> GMT Update - We will be undergoing maintenance in 5 minutes Oct <var data-var='date'>29</var>, <var data-var='time'>23:38</var> GMT Scheduled - On Friday, 7th of November 2025, we will be performing an essential maintenance to one of our services in the EU region. The maintenance window will be between 09:00 and 12:00 UTC (7th November 01:00 PST to 7th November 04:00 PST, 7th November 20:00 AEDT to 7th November 23:00 AEDT). During this period, users may notice delays with Plan, Usage and Insights services which could affect how the data is displayed for the following services. However, workflow executions themselves will be unaffected. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Scheduled Maintenance EU

Nov <var data-var='date'> 6</var>, <var data-var='time'>10:42</var> GMT Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 6</var>, <var data-var='time'>10:36</var> GMT Verifying - Verification is currently underway for the maintenance items. Nov <var data-var='date'> 6</var>, <var data-var='time'>09:01</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 6</var>, <var data-var='time'>08:56</var> GMT Update - We will be undergoing maintenance in 5 minutes Oct <var data-var='date'>29</var>, <var data-var='time'>23:37</var> GMT Scheduled - On Thursday, 6th of November 2025, we will be performing an essential maintenance to one of our services in the AP region. The maintenance window will be between 09:00 and 12:00 UTC (6th November 01:00 PST to 6th November 04:00 PST, 6th November 20:00 AEDT to 6th November 23:00 AEDT). During this period, users may notice delays with Plan, Usage and Insights services which could affect how the data is displayed for the following services. However, workflow executions themselves will be unaffected. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Scheduled Maintenance AP

Oct <var data-var='date'>20</var>, <var data-var='time'>22:27</var> BST Resolved - This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding. Oct <var data-var='date'>20</var>, <var data-var='time'>18:58</var> BST Monitoring - Starting on October 17, 2025 at 2:00 pm EST, US Instances users may have experienced delays in receiving log streaming logs. Our engineering team has implemented a fix and are currently monitoring the progress. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Degraded Application Performance Log Streaming Logs

Oct <var data-var='date'>20</var>, <var data-var='time'>11:36</var> BST Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>10:36</var> BST Identified - There are ongoing issues with the Slack application and platform. Due to this issue, users may also experience delays with the Slack Trigger within Tray.ai. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

Degraded Slack Trigger Performance

Oct <var data-var='date'>17</var>, <var data-var='time'>09:12</var> BST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>17</var>, <var data-var='time'>09:07</var> BST Verifying - Verification is currently underway for the maintenance items. Oct <var data-var='date'>17</var>, <var data-var='time'>09:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 8</var>, <var data-var='time'>21:58</var> BST Scheduled - On Friday, 17th of October 2025, we will be performing an essential maintenance to one of our databases in the US region. The maintenance window will be between 09:00 and 12:00 BST (17th October 01:00 PDT to 17th October 04:00 PDT, 17th October 19:00 AEDT to 17th October 22:00 AEDT). During this period, you may notice occasional delays in how workflow history data appears in the Tray App UI. However, it is only the display of these events which may occasionally be slow. Workflow executions themselves will also be unaffected. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Scheduled Maintenance - Workflow History US

Oct <var data-var='date'>16</var>, <var data-var='time'>10:39</var> BST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>16</var>, <var data-var='time'>10:35</var> BST Verifying - Verification is currently underway for the maintenance items. Oct <var data-var='date'>16</var>, <var data-var='time'>08:01</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>16</var>, <var data-var='time'>07:56</var> BST Update - We will be undergoing maintenance in 5minutes Oct <var data-var='date'> 8</var>, <var data-var='time'>21:54</var> BST Scheduled - On Thursday, 16th of October 2025, we will be performing an essential maintenance to one of our databases in the EU and the AP region. The maintenance window will be between 08:00 and 16:00 BST (16th October 00:00 PDT to 16th October 08:00 PDT, 16th October 17:00 AEDT to 17th October 01:00 AEDT). During this period, you may notice occasional delays in how workflow history data appears in the Tray App UI. However, it is only the display of these events which may occasionally be slow. Workflow executions themselves will also be unaffected. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Scheduled Maintenance - Workflow History EU and AP

Oct <var data-var='date'>16</var>, <var data-var='time'>09:08</var> BST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>16</var>, <var data-var='time'>08:57</var> BST Verifying - Verification is currently underway for the maintenance items. Oct <var data-var='date'>16</var>, <var data-var='time'>08:01</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>16</var>, <var data-var='time'>07:57</var> BST Update - We will be undergoing maintenance in 5minutes Oct <var data-var='date'> 7</var>, <var data-var='time'>14:56</var> BST Scheduled - On Thursday, 16th October, 2025, we will be performing a scheduled maintenance for the CSV-Editor across all regions. The maintenance window is scheduled for 08:00 to 11:00 BST (16th October 00:00 to 03:00 PDT, 16th October 18:00 to 21:00 AEDT). During this period, users may see brief delays in processing when using the CSV-Editor. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Oct <var data-var='date'> 9</var>, <var data-var='time'>09:15</var> BST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 9</var>, <var data-var='time'>09:10</var> BST Verifying - Verification is currently underway for the maintenance items. Oct <var data-var='date'> 9</var>, <var data-var='time'>09:01</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>30</var>, <var data-var='time'>11:56</var> BST Scheduled - On Thursday, 9th of October 2025, we will be performing an essential maintenance to one of our databases in the US region. The maintenance window will be between 09:00 and 12:00 BST (9th October 01:00 PDT to 9th October 04:00 PDT, 9th October 19:00 AEDT to 9th October 22:00 AEDT). During this period, you may notice occasional delays in how workflow history data appears in the Tray App UI. However, it is only the display of these events which may occasionally be slow. Workflow executions themselves will also be unaffected. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

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Scheduled Maintenance

Degraded Application Performance

Degraded Application Performance

Tray.ai Services, Components and Regions

Recent Tray.ai events

Scheduled Maintenance

Scheduled Maintenance

Degraded Application Performance

Degraded Application Performance

Degradation in Service Causing Webhook Requests to Timeout

Degraded Application Performance

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Lastest published events

Scheduled Maintenance

Degraded Application Performance

Degraded Application Performance

Tray.ai Services, Components and Regions

Recent Tray.ai events

Scheduled Maintenance

Scheduled Maintenance

Degraded Application Performance

Degraded Application Performance

Degradation in Service Causing Webhook Requests to Timeout

Degraded Application Performance

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!