THIS IS A SCHEDULED EVENT Oct <var data-var='date'>7</var>, <var data-var='time'>22:30</var> EDT &nbsp;-&nbsp; Oct <var data-var='date'>8</var>, <var data-var='time'>06:30</var> EDT Oct <var data-var='date'> 1</var>, <var data-var='time'>01:29</var> EDT Scheduled - TIBCO® Operated Control Plane platform will undergo a planned release on Wednesday, 07th October, 2026 at 10 :30 pm (EST) on the AWS regions. The maintenance will take ~8 hours to complete. This release will address some new features and issues. As always, unless otherwise noted, these releases have zero downtime with no impact on end users. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

TIBCO® Operated Control Plane AWS (all regions) - Maintenance with no downtime

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>7</var>, <var data-var='time'>02:00</var> - <var data-var='time'>08:00</var> EDT Oct <var data-var='date'> 2</var>, <var data-var='time'>07:25</var> EDT Scheduled - TIBCO Scribe® Online will update the Scribe® Salesforce connector on Wednesday, October 7, 2026, at 02:00 AM US Eastern Time in the following regions: AWS: US (N. Virginia), EU (Frankfurt), and AU (Sydney) Azure: US (Washington) This patch updates the Salesforce connector to align with Salesforce’s updated security standards, including Proof Key for Code Exchange (PKCE) and enhanced token security controls. After confirming that all agents in the affected environments have been successfully updated with the patch, we will update the Salesforce application to enforce these new security measures. Agents with the Salesforce connector installed will be restarted when they are idle and not running solutions. No performance impact is expected. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.

TIBCO Scribe® Online - AWS ( US, EU, AU ) and Azure ( US ) - Connector update: Salesforce

Sep <var data-var='date'>24</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>08:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 9</var>, <var data-var='time'>11:29</var> EDT Scheduled - TIBCO Scribe® Online will update the Scribe® Salesforce connector on Thursday, September 24th, 2026, at 08:00 AM US Eastern Time in the AWS US (N. Virginia) and EU (Frankfurt) regions. This patch updates the Salesforce connector to align with Salesforce's updated security standards, including Proof Key for Code Exchange (PKCE) and enhanced token security controls. After confirming that all agents in the affected environments have been successfully updated with the patch, we will update the Salesforce application to enforce these new security measures. Agents with the Salesforce connector installed will be restarted when they are idle and not running solutions. No performance impact is expected. Release notes for this update will be posted at the following location after the update is complete: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm

TIBCO Scribe® Online - AWS ( US - EU ) - Connector update: Salesforce

Sep <var data-var='date'>22</var>, <var data-var='time'>11:00</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>22</var>, <var data-var='time'>08:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 9</var>, <var data-var='time'>11:23</var> EDT Scheduled - TIBCO Scribe® Online will update the Scribe® Salesforce connector on Tuesday, September 22nd, 2026, at 08:00 AM US Eastern Time in the US West (Washington) Azure region. This patch updates the Salesforce connector to align with Salesforce's updated security standards, including Proof Key for Code Exchange (PKCE) and enhanced token security controls. After confirming that all agents in the affected environments have been successfully updated with the patch, we will update the Salesforce application to enforce these new security measures. Agents with the Salesforce connector installed will be restarted when they are idle and not running solutions. No performance impact is expected. Release notes for this update will be posted at the following location after the update is complete: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.ht

TIBCO Scribe® Online - Azure ( US ) - Connector update: Salesforce

Sep <var data-var='date'>17</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>17</var>, <var data-var='time'>08:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 9</var>, <var data-var='time'>11:15</var> EDT Scheduled - TIBCO Scribe® Online will update the Scribe® Salesforce connector on Thursday, September 17th, 2026, at 08:00 AM US Eastern Time in the AWS US-East (N. Virginia) and AU (Sydney) regions. This patch updates the Salesforce connector to align with Salesforce's updated security standards, including Proof Key for Code Exchange (PKCE) and enhanced token security controls. After confirming that all agents in the affected environments have been successfully updated with the patch, we will update the Salesforce application to enforce these new security measures. Agents with the Salesforce connector installed will be restarted when they are idle and not running solutions. No performance impact is expected. Release notes for this update will be posted at the following location after the update is complete: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm

TIBCO Scribe® Online - AWS ( US-East and AU ) - Connector update: Salesforce

Sep <var data-var='date'>17</var>, <var data-var='time'>00:30</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>16</var>, <var data-var='time'>00:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>15</var>, <var data-var='time'>03:19</var> EDT Scheduled - As part of our continued efforts to improve security, reliability, and performance, TIBCO Cloud™ platform is scheduled for maintenance on Wednesday, 16th September, 2026 at 00:30 AM EDT time in the AWS EU and US regions.This will take up to one business day to complete. TIBCO Cloud™Integration - expected impact for Apps during the maintenance window Applications will be restarted. Any applications using TIBCO Cloud™ Integration - Hybrid Agent will reconnect. Instance ID(s) of some Applications will be changed, however, Application IDs will remain the same. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.

TIBCO Cloud™ (EU and US regions) platform - Maintenance (no downtime)

Sep <var data-var='date'> 7</var>, <var data-var='time'>02:30</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 7</var>, <var data-var='time'>00:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 6</var>, <var data-var='time'>23:55</var> EDT Scheduled - TIBCO Scribe® Online will undergo scheduled maintenance on Monday, September 7th, 2026 at 00:30 AM (US Eastern time) in the AWS US-East (N. Virginia) region. The maintenance will take around 2 hours to complete and no downtime is expected. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.

TIBCO Scribe® Online - AWS ( US-East ) - Maintenance (no downtime)

Sep <var data-var='date'> 3</var>, <var data-var='time'>21:30</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 2</var>, <var data-var='time'>21:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 2</var>, <var data-var='time'>21:30</var> EDT Scheduled - As part of our continued efforts to improve security, reliability, and performance, TIBCO Cloud™ platform is scheduled for maintenance on Wednesday, 2nd September, 2026 at 21:30 PM EDT time in the AWS EU and US regions.This will take up to one business day to complete. TIBCO Cloud™Integration - expected impact for Apps during the maintenance window Applications will be restarted. Any applications using TIBCO Cloud™ Integration - Hybrid Agent will reconnect. Instance ID(s) of some Applications will be changed, however, Application IDs will remain the same. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.

Sep <var data-var='date'> 2</var>, <var data-var='time'>22:30</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 1</var>, <var data-var='time'>22:31</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>28</var>, <var data-var='time'>02:53</var> EDT Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'>28</var>, <var data-var='time'>02:39</var> EDT Scheduled - As part of our continued efforts to improve security, reliability, and performance, TIBCO Cloud™ platform is scheduled for maintenance on Tuesday,1st Sep, 2026 at 10:30 PM EDT time in the AWS US region.This will take up to one business day to complete. TIBCO Cloud™Integration - expected impact for Apps during the maintenance window Applications will be restarted. Any applications using TIBCO Cloud™ Integration - Hybrid Agent will reconnect. Instance ID(s) of some Applications will be changed, however, Application IDs will remain the same. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.

TIBCO Cloud™ (US regions) platform - Maintenance (no downtime)

Sep <var data-var='date'> 1</var>, <var data-var='time'>22:30</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>31</var>, <var data-var='time'>22:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>31</var>, <var data-var='time'>22:30</var> EDT Scheduled - As part of our continued efforts to improve security, reliability, and performance, TIBCO Cloud™ platform is scheduled for maintenance on Monday,31st August, 2026 at 10:30 PM EDT time in the AWS EU region.This will take up to one business day to complete. TIBCO Cloud™Integration - expected impact for Apps during the maintenance window Applications will be restarted. Any applications using TIBCO Cloud™ Integration - Hybrid Agent will reconnect. Instance ID(s) of some Applications will be changed, however, Application IDs will remain the same. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.

TIBCO Cloud™ (EU region) platform - Maintenance (no downtime)

Aug <var data-var='date'>31</var>, <var data-var='time'>06:30</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>30</var>, <var data-var='time'>22:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>26</var>, <var data-var='time'>14:34</var> EDT Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'>30</var>, <var data-var='time'>22:30</var> EDT Scheduled - TIBCO® Operated Control Plane platform will undergo a planned release on Sunday, 30th August, 2026 at 10:30 pm (EST) on the AWS regions. The maintenance will take ~8 hours to complete. This release will address some new features and issues. As always, unless otherwise noted, these releases have zero downtime with no impact on end users. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

Aug <var data-var='date'>19</var>, <var data-var='time'>11:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>05:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>18</var>, <var data-var='time'>05:57</var> EDT Update - The TIBCO Scribe® Online will undergo a planned emergency maintenance on Wednesday, August 19th, 2026 at 05:00 AM (US Eastern time) in the US West (Washington) Azure region. This release contains new features and bug fixes. Any deployed apps and services will not be affected. The maintenance will take around 6 hours to complete. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com. The latest release notes will be available at: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm Aug <var data-var='date'>17</var>, <var data-var='time'>11:42</var> EDT Scheduled - The TIBCO Scribe® Online will undergo a planned emergency maintenance on Wednesday, August 19th, 2026 at 05:00 AM (US Eastern time) in the US West (Washington) Azure region. This release contains new features and bug fixes. Any deployed apps and services will not be affected. The maintenance will take around 6 hours to complete. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com. The latest release notes will be available at: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm

TIBCO Scribe® Online - Azure ( US ) - Emergency Maintenance (no downtime)

Aug <var data-var='date'>18</var>, <var data-var='time'>15:20</var> EDT Completed - The scheduled maintenance has been completed successfully. Aug <var data-var='date'>18</var>, <var data-var='time'>13:46</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>18</var>, <var data-var='time'>13:45</var> EDT Scheduled - The planned emergency maintenance for TIBCO Scribe® Online in the AWS US (N. Virginia) and EU (Frankfurt) regions is taking longer than anticipated. We are extending the maintenance window by an additional 3 hours. The maintenance is now expected to be completed within 10 hours from the original start time. Any deployed apps and services will not be affected. We apologize for the extended maintenance window and appreciate your patience and understanding. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com. The latest release notes will be available at: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm

TIBCO Scribe® Online - AWS ( US - EU ) - Emergency Maintenance (no downtime)

Aug <var data-var='date'>18</var>, <var data-var='time'>12:30</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>18</var>, <var data-var='time'>05:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>17</var>, <var data-var='time'>11:37</var> EDT Scheduled - The TIBCO Scribe® Online will undergo a planned emergency maintenance on Tuesday, August 18th, 2026 at 05:30 AM (US Eastern time) in the AWS US (N. Virginia) and EU (Frankfurt) region. This release contains new features and bug fixes. Any deployed apps and services will not be affected. The maintenance will take around 7 hours to complete. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com. The latest release notes will be available at: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm

Aug <var data-var='date'>17</var>, <var data-var='time'>11:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>17</var>, <var data-var='time'>06:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>16</var>, <var data-var='time'>12:16</var> EDT Scheduled - The TIBCO Scribe® Online will undergo a planned emergency release on Monday, August 17th, 2026 at 08:00 PM (Australian time) in AWS AU (Sydney) region. This release contains new features and bug fixes. Any deployed apps and services will not be affected. The maintenance will take around 5 hours to complete. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com. The latest release notes will be available at: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm

TIBCO Scribe® Online - AWS ( AU ) - Emergency Maintenance (no downtime)

Aug <var data-var='date'>17</var>, <var data-var='time'>06:01</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>17</var>, <var data-var='time'>01:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>16</var>, <var data-var='time'>12:25</var> EDT Scheduled - The TIBCO Scribe® Online will undergo a planned emergency maintenance on Monday, August 17th, 2026 at 01:00 AM (US Eastern time) in the AWS US-East (N. Virginia) region. This release contains new features and bug fixes. Any deployed apps and services will not be affected. The maintenance will take around 5 hours to complete. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com. The latest release notes will be available at: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm

TIBCO Scribe® Online - AWS ( US-East ) - Emergency Maintenance (no downtime)

Aug <var data-var='date'>19</var>, <var data-var='time'>11:47</var> EDT Monitoring - Update: The scheduled maintenance for the US West Azure region has been completed successfully. We are continuing to monitor the environment post-maintenance and will provide further updates as necessary. Aug <var data-var='date'>18</var>, <var data-var='time'>15:20</var> EDT Update - Update- The scheduled maintenance has been completed successfully to AWS US and EU. We will continue to monitor these environments following the deployment and provide further updates as the maintenance progresses. Aug <var data-var='date'>18</var>, <var data-var='time'>13:59</var> EDT Update - The planned emergency maintenance for TIBCO Scribe® Online in the AWS US (N. Virginia) and EU (Frankfurt) regions is taking longer than anticipated. We are extending the maintenance window by an additional 3 hours. The maintenance is now expected to be completed within 10 hours from the original start time of August 18th, 2026 at 05:30 AM (US Eastern time). Any deployed apps and services will not be affected. We apologize for the extended maintenance window and appreciate your patience and understanding. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns. Aug <var data-var='date'>17</var>, <var data-var='time'>11:26</var> EDT Update - Emergency Maintenance Release Update – TIBCO Scribe Online The emergency maintenance release has been successfully deployed to the AWS US-East and AWS AU environments. We will continue to monitor these environments following the deployment and provide further updates as the maintenance progresses. The deployment schedule for the remaining environments will be posted here shortly. Aug <var data-var='date'>16</var>, <var data-var='time'>09:09</var> EDT Update - Emergency Maintenance Release Notice – TIBCO Scribe Online The emergency release deployment is currently underway in the Sandbox environment. The specific deployment schedule for each environment will be posted here soon. Aug <var data-var='date'>14</var>, <var data-var='time'>11:09</var> EDT Update - Emergency Maintenance Notice – TIBCO Scribe Online We will be performing emergency maintenance on TIBCO Scribe Online over the upcoming weekend to address an ongoing issue affecting the platform. This work is necessary to ensure the continued stability and reliability of the service. The specific schedule for each environment will be posted here as soon as the release is ready. We will provide updates as more information becomes available Aug <var data-var='date'>13</var>, <var data-var='time'>22:33</var> EDT Update - We have completed development of the solution and are now moving into testing to confirm that it resolves the issue before deployment. We will provide another update once testing is complete and we have a timeline for the rollout. Aug <var data-var='date'>13</var>, <var data-var='time'>11:15</var> EDT Identified - We have identified the root cause of the issue and are currently working on implementing a resolution. We will provide further updates as we make progress. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns. Aug <var data-var='date'>12</var>, <var data-var='time'>06:29</var> EDT Investigating - We are continuing to work closely with Microsoft to investigate and resolve the issue. We will provide further updates as we make progress. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns. Aug <var data-var='date'>11</var>, <var data-var='time'>13:18</var> EDT Identified - We are still actively working with the vendor (Microsoft) to investigate and resolve the issue. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns. Aug <var data-var='date'>11</var>, <var data-var='time'>09:51</var> EDT Investigating - Please be advised that TIBCO Scribe online is experiencing an issue with agent service. The TIBCO team is investigating this issue as a priority. While this issue is occurring, users may see the error “Unable to send the command to the Agent.” Scheduled jobs will continue to run normally. However, on-demand solutions may not run and may display the same error when testing the connection. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.

TIBCO Scribe online - Agent issue | AWS and Azure Region(s)

Aug <var data-var='date'> 6</var>, <var data-var='time'>06:30</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 5</var>, <var data-var='time'>22:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>30</var>, <var data-var='time'>06:24</var> EDT Scheduled - TIBCO® Operated Control Plane platform will undergo a planned release on Wednesday, 5th August, 2026 at 10 :30 pm (EST) on the AWS regions. The maintenance will take ~8 hours to complete. This release will address some new features and issues. As always, unless otherwise noted, these releases have zero downtime with no impact on end users. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

Jun <var data-var='date'>30</var>, <var data-var='time'>11:30</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>07:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>29</var>, <var data-var='time'>00:22</var> EDT Scheduled - The TIBCO Scribe® Online will undergo a planned release on Tuesday, June 30th, 2026 at 09:30 PM (Australian time) in AWS AU (Sydney) region. This release contains new features and bug fixes. Any deployed apps and services will not be affected. The maintenance will take around 4 hours to complete. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com. The latest release notes will be available at: https://help.scribesoft.com/scribe/en/index.htm#rel_notes/rel_n_home.htm

TIBCO Scribe® Online - AWS ( AU ) - Maintenance (no downtime)

Jun <var data-var='date'>24</var>, <var data-var='time'>17:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>09:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>22</var>, <var data-var='time'>13:59</var> EDT Scheduled - As part of our continued efforts to improve security, reliability, and performance, TIBCO Cloud™ platform is scheduled for maintenance on Wednesday, 24th June, 2026 at 09:00 AM EDT time in the AWS US and EU regions. This will take approximately 8 business hours to complete. During this window, the service may experience downtime. Thank you for your patience. If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.

TIBCO Cloud™ (All regions) platform - Maintenance

Jun <var data-var='date'>11</var>, <var data-var='time'>06:30</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>10</var>, <var data-var='time'>22:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>07:50</var> EDT Scheduled - TIBCO® Operated Control Plane platform will undergo a planned release on Wednesday, 10th June, 2026 at 10:30 pm (EST) on the AWS regions. The maintenance will take ~8 hours to complete. This release will address some new features and issues. As always, unless otherwise noted, these releases have zero downtime with no impact on end users. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

Jun <var data-var='date'> 8</var>, <var data-var='time'>09:25</var> EDT Resolved - The migration of our account management platform from the legacy TIBCO Accounts to the enhanced PureAUTH authentication system has been completed successfully. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com. Jun <var data-var='date'> 8</var>, <var data-var='time'>05:16</var> EDT Monitoring - The migration of our account management platform from the legacy TIBCO Accounts to the enhanced PureAUTH authentication system has been completed. Users are now able to log in successfully, and we are currently monitoring the login process. If you have any questions or concerns, please reach out to customer support through the TIBCO® Support Portal at https://support.tibco.com. Jun <var data-var='date'> 8</var>, <var data-var='time'>04:35</var> EDT Identified - We are currently undergoing a migration of our account management platform from legacy TIBCO Accounts to our more secure, unified authentication system, PureAUTH. Please be advised that, as part of this transition, users in the EU region may currently experience difficulties logging into their TIBCO Control Plane subscriptions. Users in the EU region are advised to login from the US-west region for their TIBCO Control Plane subscriptions and then switch to the EU region once logged in. We apologize for any disruption and will provide further updates as services are restored. Thank you for your patience and understanding. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

TIBCO® Operated Control Plane AWS (EU region) - Authentication System Migration

May <var data-var='date'>11</var>, <var data-var='time'>08:30</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>11</var>, <var data-var='time'>00:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>02:40</var> EDT Scheduled - Please note that the TIBCO® Operated Control Plane 1.17.0 GA release upgrade will continue on Monday 11th May, 2026 at 00:30 am (EST) on the AWS regions. The maintenance will take ~8 hours to complete. The General Availability (GA) charts for TIBCO Control Plane (self-hosted) installations are pending this final rollout phase. We recommend to upgrade the TIBCO Control Plane (self-hosted) installations after this upgrade completion. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

TIBCO® Operated Control Plane AWS (all regions) - Continued Maintenance with no downtime

May <var data-var='date'> 7</var>, <var data-var='time'>15:30</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 7</var>, <var data-var='time'>09:31</var> EDT Update - Scheduled maintenance is ongoing, and we are continuing to work on it. The maintenance window has now been extended by 4 hours and is expected to conclude by May 7, 2026, 15:30 EDT. May <var data-var='date'> 6</var>, <var data-var='time'>23:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>05:57</var> EDT Scheduled - TIBCO® Operated Control Plane platform will undergo a planned release on Wednesday, 06th May, 2026 at 11:30 pm (EST) on the AWS regions. The maintenance will take ~12 hours to complete. This release introduces new features and addresses existing issues. Please note that during this maintenance window of approximately 12 hours, users may experience a brief service interruption. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

Apr <var data-var='date'> 4</var>, <var data-var='time'>23:30</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 4</var>, <var data-var='time'>19:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 2</var>, <var data-var='time'>00:12</var> EDT Scheduled - The TIBCO Scribe® Online is scheduled for maintenance on Saturday, 4th April, 2026 at 7:30PM EST. The maintenance will take around four hours to complete. This maintenance aims to implement crucial updates and improvements. Users can expect to see between 5 and 10 minutes of downtime for their Applications (that use Cloud Service), at some point during the weekend maintenance. If you have any questions or concerns, contact customer support via the TIBCO Support Portal at https://support.tibco.com. For additional information, please refer to this support article: https://support.tibco.com/s/article/TIBCO-Cloud-Integration-Connect-Scribe-Online-Agent-Maintenance-FAQ

Is TIBCO Cloud down?

TIBCO Cloud status is UP

Lastest published events

TIBCO Scribe® Online - AWS ( US - EU ) - Connector update: Salesforce

TIBCO Scribe® Online - Azure ( US ) - Connector update: Salesforce

TIBCO Scribe® Online - AWS ( US-East and AU ) - Connector update: Salesforce

TIBCO Cloud Services, Components and Regions

Recent TIBCO Cloud events

TIBCO® Operated Control Plane AWS (all regions) - Maintenance with no downtime

TIBCO Scribe® Online - AWS ( US, EU, AU ) and Azure ( US ) - Connector update: Salesforce

TIBCO Scribe® Online - AWS ( US - EU ) - Connector update: Salesforce

TIBCO Scribe® Online - Azure ( US ) - Connector update: Salesforce

TIBCO Scribe® Online - AWS ( US-East and AU ) - Connector update: Salesforce

TIBCO Cloud™ (EU and US regions) platform - Maintenance (no downtime)