THIS IS A SCHEDULED EVENT May <var data-var='date'>28</var>, <var data-var='time'>09:00</var> - <var data-var='time'>11:00</var> UTC May <var data-var='date'>11</var>, <var data-var='time'>14:41</var> UTC Scheduled - Our Telephony Engineers will perform maintenance on our SIP proxy servers in the US region. Our TLS certificate for our SIP proxy server(s) of sip.telnyx.com (192.76.120.10 and 64.16.250.10) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate (or the CA certificate) loaded into the SBC. This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have the certificate loaded into the phones for TLS. The importance for such customer appliances/devices is that we'll use a new certificate chain (both the intermediate certificate and the root certificate will be changed). Our new certificate will have this serial number, issuer, and fingerprint. - Serial Number: 0d:97:23:dc:a0:7e:60:0d:22:b0:ac:ed:ca:d4:4a:8d - Issuer: C=US, O=DigiCert Inc, OU=www.digicert.com, CN=Thawte TLS RSA CA G1 - SHA1 Fingerprint: 70:7B:25:E9:38:93:68:AB:2B:F7:2C:91:F4:BF:F5:61:71:A0:C7:9C The chain is signed by the DigiCert Global Root G2 certificate (SHA1 Fingerprint DF:3C:24:F9:BF:D6:66:76:1B:26:80:73:FE:06:D1:CC:8D:4F:82:A4) chain, which can be downloaded from Digicert's website. - https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem Note In line with CA/Browser Forum standards, this is the last TLS certificate for this service that will include clientAuth (Client Authentication) EKU as well as serverAuth (Server Authentication). When we renew the certificate again later this year (around October 2026), the new certificate will include only the serverAuth EKU. This may be significant for customers who use mTLS (Mutual TLS) for SIP trunks. Before our next certificate renewal, we'll send another update about this.

SIP Trunking Signaling Maintenance - US Region

THIS IS A SCHEDULED EVENT May <var data-var='date'>26</var>, <var data-var='time'>17:00</var> - <var data-var='time'>19:00</var> UTC May <var data-var='date'>11</var>, <var data-var='time'>14:32</var> UTC Scheduled - Our Telephony Engineers will perform maintenance on our SIP proxy servers in the Europe region. Our TLS certificate for our SIP proxy server(s) of sip.telnyx.eu (185.246.41.140 and 185.246.41.141) will be changed during this deployment. This is important for some customers who use an SBC (or other appliance) and have our certificate (or the CA certificate) loaded into the SBC. This information also applies to some customers who use TLS with desk phones (poly phones, for example) and who have the certificate loaded into the phones for TLS. The importance for such customer appliances/devices is that we'll use a new certificate chain (both the intermediate certificate and the root certificate will be changed). Our new certificate will have this serial number, issuer, and fingerprint. - Serial Number: 0d:b6:4e:4a:b2:a9:8a:a9:6c:8d:40:a7:fe:f4:4e:7b - Issuer: C=US, O=DigiCert Inc, OU=www.digicert.com, CN=Thawte TLS RSA CA G1 - SHA1 Fingerprint: C5:F8:17:3E:2F:CB:37:EA:02:23:18:FC:46:3D:9B:6F:4D:4F:61:2A The chain is signed by the DigiCert Global Root G2 certificate (SHA1 Fingerprint DF:3C:24:F9:BF:D6:66:76:1B:26:80:73:FE:06:D1:CC:8D:4F:82:A4) chain, which can be downloaded from Digicert's website. - https://cacerts.digicert.com/DigiCertGlobalRootG2.crt.pem Note In line with CA/Browser Forum standards, this is the last TLS certificate for this service that will include clientAuth (Client Authentication) EKU as well as serverAuth (Server Authentication). When we renew the certificate again later this year (around October 2026), the new certificate will include only the serverAuth EKU. This will be significant for customers who use mTLS (Mutual TLS) for SIP trunks. Before our next certificate renewal, we'll send another update about this.

SIP Trunking Signaling Maintenance - EU Region

May <var data-var='date'>23</var>, <var data-var='time'>05:28</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>20:02</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>22</var>, <var data-var='time'>18:45</var> UTC Investigating - We are currently investigating this issue.

Data Connectivity Issues on IMSI1 (Europe Region)

May <var data-var='date'>23</var>, <var data-var='time'>05:28</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>23</var>, <var data-var='time'>04:43</var> UTC Investigating - We are currently investigating this issue.

Data Connectivity Issues - IMSI1

May <var data-var='date'>22</var>, <var data-var='time'>21:16</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>15:05</var> UTC Monitoring - Our downstream vendor is experiencing an outage. This outage blocks pending number orders from completing. This impacts number orders in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, and Portugal. In those countries only, we will refrain from activating number orders until the outage is resolved.

Order activation delays in select EU countries

May <var data-var='date'>22</var>, <var data-var='time'>12:45</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>22</var>, <var data-var='time'>11:45</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>22</var>, <var data-var='time'>10:42</var> UTC Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.

Scheduled maintenance for Programmable Voice - Voice API EU/US

May <var data-var='date'>22</var>, <var data-var='time'>11:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>16:29</var> UTC Scheduled - Our Telephony Engineers will be performing an update on our Voice Services servers across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support

Voice Services Update - All Regions

May <var data-var='date'>21</var>, <var data-var='time'>23:32</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>21</var>, <var data-var='time'>00:28</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>20</var>, <var data-var='time'>16:54</var> UTC Investigating - We are currently investigating this issue.

Data Connectivity Issues on IMSI1

May <var data-var='date'>21</var>, <var data-var='time'>21:53</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>21</var>, <var data-var='time'>19:08</var> UTC Update - We are monitoring after API Gateway errors in DC2 subsided / normalized at 17:58 UTC. May <var data-var='date'>21</var>, <var data-var='time'>18:13</var> UTC Monitoring - We have an API outage. We're investigating.

API Outage in DC2

May <var data-var='date'>21</var>, <var data-var='time'>17:05</var> UTC Resolved - We think the impact is over. May <var data-var='date'>21</var>, <var data-var='time'>15:42</var> UTC Monitoring - We have identified small percentage of failures on `message.received`, `message.sent` and `message.finalize` webhook events. We identified the root cause and applied the fix already. We are monitoring the results

Messaging - Webhook failures

May <var data-var='date'>21</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>11:28</var> UTC Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.

Scheduled maintenance for Programmable Voice - TeXML EU/US

May <var data-var='date'>21</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>05:52</var> UTC Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.

May <var data-var='date'>20</var>, <var data-var='time'>02:41</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>20</var>, <var data-var='time'>01:03</var> UTC Investigating - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Inbound Calls to Australian DIDs Not Connecting

May <var data-var='date'>19</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>19</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>17:43</var> UTC Scheduled - Our Telephony Engineers will perform maintenance on our SIP proxy servers (sip.telnyx.com) in the US region. This is expected to be non-disruptive.

May <var data-var='date'>18</var>, <var data-var='time'>14:28</var> UTC Resolved - The impact from the issue seems to be over. May <var data-var='date'>14</var>, <var data-var='time'>11:03</var> UTC Identified - The issue partially persists and is being worked on by our engineers. May <var data-var='date'>14</var>, <var data-var='time'>00:26</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>13</var>, <var data-var='time'>21:44</var> UTC Investigating - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. All cloud storage operations on buckets in us-central-1 might be not operational.

Cloud Storage us-central-1 partial outage

May <var data-var='date'>15</var>, <var data-var='time'>10:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>15</var>, <var data-var='time'>08:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>16:23</var> UTC Scheduled - The Telnyx team will be performing maintenance on the network nodes carrying data traffic for IMSI1 sessions in the Americas. Connected devices may experienec a brief (about a minute) period of disconnection during this window.

Wireless Upgrades - Americas

May <var data-var='date'>15</var>, <var data-var='time'>10:15</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>15</var>, <var data-var='time'>08:15</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>15</var>, <var data-var='time'>08:11</var> UTC Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.

May <var data-var='date'>14</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>14</var>, <var data-var='time'>12:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>14</var>, <var data-var='time'>12:24</var> UTC Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.

May <var data-var='date'>13</var>, <var data-var='time'>15:34</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>13</var>, <var data-var='time'>15:34</var> UTC Update - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 8</var>, <var data-var='time'>10:56</var> UTC Monitoring - Possible delays in Wireless consumption records generation. We applied a fix and are monitoring the issue.

Wireless Usage Records Delayed

May <var data-var='date'>13</var>, <var data-var='time'>14:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>13</var>, <var data-var='time'>11:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>11:25</var> UTC Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.

May <var data-var='date'>12</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>12</var>, <var data-var='time'>11:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>10:52</var> UTC Scheduled - Our Telephony Engineers will perform maintenance on our TeXML services in the Europe/US region. This maintenance should not disrupt service.

May <var data-var='date'>12</var>, <var data-var='time'>10:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>12</var>, <var data-var='time'>09:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 7</var>, <var data-var='time'>15:37</var> UTC Scheduled - Our Platform Engineers will perform maintenance on our API Gateway. This maintenance should not disrupt service.

Scheduled API Gateway Maintenance - CH1

May <var data-var='date'>11</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>11</var>, <var data-var='time'>13:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>11</var>, <var data-var='time'>11:52</var> UTC Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.

Service Update: Sip Trunking and Voice API

May <var data-var='date'>11</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>11</var>, <var data-var='time'>11:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>11</var>, <var data-var='time'>10:29</var> UTC Scheduled - Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.

May <var data-var='date'>11</var>, <var data-var='time'>10:31</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>11</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>17:42</var> UTC Scheduled - Our Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls during this maintenance window, please report them immediately to Telnyx Support.

Is Telnyx down?

Telnyx status is DOWN

Components with issues

Lastest published events

Data Connectivity Issues on IMSI1 (Europe Region)

Data Connectivity Issues - IMSI1

Order activation delays in select EU countries

Telnyx Services, Components and Regions

Recent Telnyx events

SIP Trunking Signaling Maintenance - US Region

SIP Trunking Signaling Maintenance - EU Region

Data Connectivity Issues on IMSI1 (Europe Region)

Data Connectivity Issues - IMSI1

Order activation delays in select EU countries

Scheduled maintenance for Programmable Voice - Voice API EU/US

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Is Telnyx down?

Telnyx status is DOWN

Components with issues

Lastest published events

Data Connectivity Issues on IMSI1 (Europe Region)

Data Connectivity Issues - IMSI1

Order activation delays in select EU countries

Telnyx Services, Components and Regions

Recent Telnyx events

SIP Trunking Signaling Maintenance - US Region

SIP Trunking Signaling Maintenance - EU Region

Data Connectivity Issues on IMSI1 (Europe Region)

Data Connectivity Issues - IMSI1

Order activation delays in select EU countries

Scheduled maintenance for Programmable Voice - Voice API EU/US

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!