Aug <var data-var='date'>17</var>, <var data-var='time'>16:28</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>14</var>, <var data-var='time'>22:04</var> UTC Monitoring - We have rolled out remediation changes across the affected environments, and KSPM scan processing has resumed. Customers may continue to experience delays while the accumulated scan data is processed. We will continue monitoring the service throughout the weekend and provide further updates if the situation changes. Aug <var data-var='date'>14</var>, <var data-var='time'>19:11</var> UTC Identified - We have identified an issue causing intermittent KSPM scan failures across all regions. Some scans are completing successfully, while others are not. As a result, Kubernetes posture and compliance data may be incomplete or unavailable for some customers. We have identified the cause and are actively implementing a fix. We will provide another update as progress continues.

KSPM Scan Degradation

Jul <var data-var='date'> 6</var>, <var data-var='time'>09:33</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 5</var>, <var data-var='time'>23:54</var> UTC Monitoring - We have deployed a fix and processing of Posture and Compliance data has resumed successfully. New Posture and Compliance results are now being processed and should appear normally in dashboards and reports. We are continuing to monitor the service to ensure processing remains stable and will provide another update as appropriate. Jul <var data-var='date'> 5</var>, <var data-var='time'>20:45</var> UTC Investigating - We are investigating an issue impacting the processing of Posture and Compliance data. Customers may experience delays in new Posture and Compliance results appearing in dashboards and reports. Previously collected data remains available. We are actively investigating the issue and working to restore normal processing. We will provide another update as more information becomes available.

Delay in Posture and Compliance Data Processing

Mar <var data-var='date'>26</var>, <var data-var='time'>10:30</var> UTC Resolved - Sysdig has become aware of an alerting issue in the cloud platform, which may cause some customers to experience alerts being triggered incorrectly or not on time, or gaps in populated graphs. The rest of Sysdig's features are functioning. The issue was solved at 12.18pm UTC

Sysdig Cloud Platform Alerting Degradation

Mar <var data-var='date'>18</var>, <var data-var='time'>20:53</var> UTC Resolved - The issue affecting the Risk feature has been resolved. We are continuing to monitor to ensure stability. Mar <var data-var='date'>18</var>, <var data-var='time'>20:14</var> UTC Investigating - We are currently investigating an issue affecting the Risk feature, which is currently unavailable. Our team is working to resolve the issue and will provide updates as soon as more information becomes available.

Risk feature unavailable, we are currently investigating the issue

Mar <var data-var='date'>10</var>, <var data-var='time'>07:29</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>10</var>, <var data-var='time'>06:55</var> UTC Monitoring - A fix has been implemented and alerting is functional again. We are actively monitoring the situation to ensure continued stability. Mar <var data-var='date'>10</var>, <var data-var='time'>06:42</var> UTC Update - Sysdig has become aware of an alerting issue which may cause customers to not receive triggered alerts since alert notifications are being dropped. We are actively investigating the issue and will post further updates. Mar <var data-var='date'>10</var>, <var data-var='time'>06:23</var> UTC Investigating - We are currently investigating the issue.

Alert Notification Interruption

Feb <var data-var='date'>20</var>, <var data-var='time'>10:35</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>20</var>, <var data-var='time'>10:34</var> UTC Update - We are continuing to monitor for any further issues. Feb <var data-var='date'>20</var>, <var data-var='time'>01:05</var> UTC Update - Platform performance remains healthy, and Compliance and Inventory data continue to converge as expected. No regression has been detected. Some customers may still observe partial or delayed data while background processing completes. We will provide further updates if necessary. Feb <var data-var='date'>19</var>, <var data-var='time'>19:53</var> UTC Update - Compliance and Inventory data continue to recover for the vast majority of customers. Systems remain stable, and no regression has been detected. Some customers may still observe partial data or temporary inconsistencies while background processing completes and results converge. We are actively monitoring the situation and will provide further updates if necessary. Feb <var data-var='date'>19</var>, <var data-var='time'>08:58</var> UTC Update - Compliance and Inventory data is recovering as expected. We are actively monitoring the situation and will provide further updates if necessary. Feb <var data-var='date'>19</var>, <var data-var='time'>00:20</var> UTC Update - The previously deployed corrective fix continues to perform as expected, and we are observing policy, control, and requirement data recovering normally. Systems remain stable, and we have not observed any signs of regression. Due to the normal scan lifecycle, Compliance and Inventory data will progressively converge as background processing completes. We are actively monitoring the situation and will provide further updates if necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>21:55</var> UTC Update - The previously deployed fix continues to operate as expected, and we are observing policy and control data recovering normally. Systems remain stable, and we are actively monitoring to ensure consistency and sustained correctness of Compliance and Inventory data. We will provide further updates if necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>17:11</var> UTC Monitoring - The new fix has been deployed, and we are observing policy data being correctly recovered across affected environments. The incident status has been moved to Monitoring while we continue validating stability. Feb <var data-var='date'>18</var>, <var data-var='time'>09:41</var> UTC Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'>18</var>, <var data-var='time'>07:03</var> UTC Investigating - The previously deployed fix did not work as expected. While data briefly corrected after new scans, subsequent sync cycles are causing policies and controls to be removed again. We are actively investigating the issue. Feb <var data-var='date'>17</var>, <var data-var='time'>21:57</var> UTC Update - We have deployed a fix to address the issue causing incorrect policy data in Compliance and Inventory. Systems are stable, and we are actively monitoring. Correct data is expected to progressively converge across affected areas within the next 24 hours as processing completes. We will provide further updates if needed. Feb <var data-var='date'>17</var>, <var data-var='time'>21:56</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>17</var>, <var data-var='time'>17:35</var> UTC Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'>17</var>, <var data-var='time'>16:26</var> UTC Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'>17</var>, <var data-var='time'>14:13</var> UTC Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'>17</var>, <var data-var='time'>11:58</var> UTC Identified - The issues has been identified and the team is working on a fix Feb <var data-var='date'>17</var>, <var data-var='time'>09:48</var> UTC Investigating - We are currently investigating the issue

Wrong policy data being reflected in compliance and inventory

Feb <var data-var='date'>11</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>11</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 9</var>, <var data-var='time'>10:27</var> UTC Scheduled - We will be performing a scheduled maintenance to upgrade our PostgreSQL infrastructure in this region. During this window, customers may experience a brief interruption in Sysdig Monitor and Secure connectivity (up to a few minutes). No data loss is expected.

Database Upgrade

Feb <var data-var='date'> 6</var>, <var data-var='time'>08:34</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 6</var>, <var data-var='time'>08:29</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 6</var>, <var data-var='time'>08:08</var> UTC Investigating - We are currently investigating this issue.

Alert Notifications are missing

Jan <var data-var='date'>13</var>, <var data-var='time'>20:30</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>13</var>, <var data-var='time'>18:40</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>13</var>, <var data-var='time'>17:12</var> UTC Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>13</var>, <var data-var='time'>15:20</var> UTC Investigating - We are currently investigating this issue.

Some AWS account CIEM scans are failing, impacting the freshness of CIEM insights

Jan <var data-var='date'> 7</var>, <var data-var='time'>10:17</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'>20</var>, <var data-var='time'>09:54</var> UTC Identified - VM Overview and Threats Overview pages are not showing data in dashboards. Our team has identified the issue and is actively working on a fix.

VM Overview and Threat Overview pages are not showing data in dashboards

Dec <var data-var='date'>17</var>, <var data-var='time'>14:00</var> UTC Resolved - We suffered a momentary disservice in the functionality of visualizing Attack Path due to a data migration, we have addressed the issue and the functionality is back online

Attack Path visualization was down

Dec <var data-var='date'>10</var>, <var data-var='time'>16:54</var> UTC Resolved - Our monitoring confirms that log ingestion is functioning as expected and no further delays or drops are occurring. We are now closing the incident. Dec <var data-var='date'> 4</var>, <var data-var='time'>19:46</var> UTC Monitoring - Log ingestion is functional. We are currently processing the accumulated event backlog. Dec <var data-var='date'> 3</var>, <var data-var='time'>17:17</var> UTC Update - We have collaborated with AWS to resolve the issue that was preventing logs from being ingested via EventBridge. Log ingestion has now resumed, and we have started processing the backlog of events. Dec <var data-var='date'> 2</var>, <var data-var='time'>18:39</var> UTC Identified - Our engineering teams have successfully identified the root cause of the failure that is preventing logs from being ingested by Sysdig. Resolution Underway: We are currently working directly with AWS specialists on the resolution steps required to restore the functionality. Dec <var data-var='date'> 1</var>, <var data-var='time'>18:40</var> UTC Investigating - Cloud log ingestion coming from workloads in us-east-1 at AWS are not being ingested by Sysdig. Our specialists are currently working with AWS to resolve the issue.

Cloud Log Ingestion Failure from AWS us-east-1 workloads

Nov <var data-var='date'>13</var>, <var data-var='time'>02:24</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>13</var>, <var data-var='time'>01:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>13</var>, <var data-var='time'>00:26</var> UTC Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>13</var>, <var data-var='time'>00:19</var> UTC Investigating - We are experiencing problems with login to secure. We have identified the problem and are working on a fix.

Login Issues to Secure

Oct <var data-var='date'>20</var>, <var data-var='time'>07:30</var> UTC Resolved - from 7:30am to 9:30am UTC because of a problem with our upstream cloud provider

Sysdig metrics ingestion, dashboard were unavailable, and alerts were delayed

Oct <var data-var='date'> 3</var>, <var data-var='time'>16:29</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 3</var>, <var data-var='time'>16:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 3</var>, <var data-var='time'>15:05</var> UTC Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'> 3</var>, <var data-var='time'>15:00</var> UTC Investigating - We have identified an issue causing delays in risk updates. Customers may experience degraded performance with automated risk-related operations. Our team is actively deploying a fix and we will provide updates as recovery progresses.

Service degradation – Risk updates delayed

Sep <var data-var='date'>22</var>, <var data-var='time'>16:45</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>22</var>, <var data-var='time'>15:31</var> UTC Identified - We are currently experiencing degraded performance with alert calculations and dashboards because of delayed metrics ingestion. Our team has identified the issue and is actively working on a fix.

Metrics ingestion delayed

Aug <var data-var='date'>29</var>, <var data-var='time'>02:08</var> UTC Resolved - Detection notifications were sent once and will not reoccur. Aug <var data-var='date'>29</var>, <var data-var='time'>01:11</var> UTC Investigating - We are currently investigating this issue.

Risk feature sending multiple overlapping notifications

Jul <var data-var='date'>17</var>, <var data-var='time'>04:50</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>17</var>, <var data-var='time'>04:32</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>17</var>, <var data-var='time'>04:08</var> UTC Identified - The issue has been identified and a fix is being implemented.

Vulnerability reports cannot be generated

Jul <var data-var='date'>16</var>, <var data-var='time'>00:44</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>15</var>, <var data-var='time'>19:39</var> UTC Identified - Resource Type: Image drawer not available under “Inventory” in Sysdig Secure, we are currently working on a fix

Resource Type: Image drawer not available under “Inventory”

Jun <var data-var='date'>23</var>, <var data-var='time'>11:45</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>23</var>, <var data-var='time'>08:55</var> UTC Identified - The issue has been identified and a fix is being implemented.

Customers may experience problems with viewing Exposure details

Jun <var data-var='date'>13</var>, <var data-var='time'>17:23</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>13</var>, <var data-var='time'>16:45</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>13</var>, <var data-var='time'>16:08</var> UTC Update - We are continuing to work on a fix for this issue. Jun <var data-var='date'>13</var>, <var data-var='time'>16:07</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>13</var>, <var data-var='time'>16:07</var> UTC Investigating - Sysdig has become aware of a data ingestion issue, which may cause some customers to experience gaps in populated graphs, network timeouts while communicating with the cloud platform, or alerts triggered incorrectly. The rest of Sysdig's features are functioning. We are investigating the issue and will post updates on this page.

Sysdig Cloud Platform Data Ingestion Degradation

Jun <var data-var='date'>10</var>, <var data-var='time'>05:52</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>10</var>, <var data-var='time'>05:47</var> UTC Verifying - Verification is currently underway for the maintenance items. Jun <var data-var='date'>10</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 6</var>, <var data-var='time'>05:37</var> UTC Scheduled - Sysdig specialists will be conducting a routine datastore upgrade in the AWS US1 region. Vulnerability Reports (new/scheduled) might not able be available for download during this window. We do not anticipate any data loss.

May <var data-var='date'>29</var>, <var data-var='time'>11:56</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>29</var>, <var data-var='time'>08:49</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>28</var>, <var data-var='time'>18:27</var> UTC Identified - We identified as a problem with EPSS score. Our team is working on a fix, and we are targeting the beginning of next week for full resolution.

EPSS Score not available in Search and Resource 360

May <var data-var='date'>28</var>, <var data-var='time'>10:25</var> UTC Resolved - After investigation, we have determined that the recent alert was a false positive. All systems are operating normally and services are working as expected. No user action is required. May <var data-var='date'>28</var>, <var data-var='time'>07:29</var> UTC Investigating - We are currently investigating this issue.

EPSS Score not available for Graph Ingestion Service

May <var data-var='date'>28</var>, <var data-var='time'>03:40</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>28</var>, <var data-var='time'>02:44</var> UTC Update - We are continuing to work on a fix for this issue. May <var data-var='date'>28</var>, <var data-var='time'>02:44</var> UTC Identified - The issue has been identified and a fix is being implemented.

Is Sysdig US-East-1 down?

Sysdig US-East-1 status is UP

Lastest published events

KSPM Scan Degradation

Delay in Posture and Compliance Data Processing

Sysdig Cloud Platform Alerting Degradation

Sysdig US-East-1 Services, Components and Regions

Recent Sysdig US-East-1 events

KSPM Scan Degradation

Delay in Posture and Compliance Data Processing

Sysdig Cloud Platform Alerting Degradation

Risk feature unavailable, we are currently investigating the issue

Alert Notification Interruption

Wrong policy data being reflected in compliance and inventory