Type: Maintenance
 
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:35:02&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 21:30 and 22:00 CET on 27 August, we’ll be undergoing planned maintenance on Swan&#039;s Verification of Payee system. Incoming and outgoing VOP requests may fail for up to 5 minutes during this window. .&lt;/p&gt;

LIVE - Verification of Payee

Type: Incident
 Duration: 3 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:41:48&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 14h38, we are experiencing instability on the Swan API. We are investigating the root cause and will provide an update by 15h30..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:44:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - Swan API

Type: Incident
 Duration: 1 hour and 54 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:16:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 19:05 CET, we are experiencing a total outage of incoming and outgoing SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer. 

We are currently investigating the issue and will provide the next update by 21:05 CET..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:10:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - SEPA Instant Credit Transfers

Type: Incident
 Duration: 2 hours and 58 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:07:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 17h07, we are experiencing an outage of SmartPIN services due to an issue at an upstream provider. Card PINs delivered by SMS may not be available for users. We will provide an update by 18h30\. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:02:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - SmartPIN Services

Type: Incident
 Duration: 4 hours and 12 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:37:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:52:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 7h52, we are experiencing an issue with card management (Create PIN/get PIN/etc.). We are investigating the incident and will provide the next update before 9h30..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:27:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The incident is ongoing. We will provide the next update by 10h30..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:13:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The incident is ongoing, and appears to be related to an issue at an upstream provider. We will provide the next update by 11h30\. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:17:27&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The incident is ongoing. We will provide an update before 12h30..&lt;/p&gt;

LIVE - Card Management

Type: Incident
 Duration: 1 hour and 27 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:01:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 11:48, we are experiencing a high volume of latency issues on the Swan API. We are investigating the root cause and will provide an update by 12:30\. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:20:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 The incident appears to be resolved. We are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:28:09&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - API

Type: Incident
 Duration: 5 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 On August 4 from **2:00** CET to 7:00 CET, we experienced a **partial** outage of **outgoing** SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they were processed as a standard SEPA transfers. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Incident
 
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:45:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 On **2 August** between **01:45 CEST** and **03:45 CEST**, we experienced a total outage of incoming and outgoing SEPA Instant Credit Transfers due to a planned maintenance window at our banking provider. For partners with the fallback option enabled, payments were processed as standard SEPA transfers during this period. The issue has been resolved. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:45:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Maintenance
 Duration: 2 hours and 30 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:27:32&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 2h00 and 4h30 CET on 26 July, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Incident
 Duration: 1 hour and 15 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:08:41&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:53:49&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 Since 9:00am today, we are currently experiencing an issue with Online Card payment. Our teams are actively working to resolve this. Thank you for your patience..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:08:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 As of 11h00 15/07, this incident has been resolved. Root cause appears to be a certification lapse at an upstream provider. .&lt;/p&gt;

LIVE - Card Payments

Type: Maintenance
 Duration: 45 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:23:41&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 00:00to 00:45 CET on July 8th, we will be performing regularly scheduled maintenance on our Verification of Payee services. During this window, VOP checks may temporarily fail or return no response for a short period..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:45:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

LIVE - Verification Of Payee

Type: Incident
 Duration: 1 hour and 11 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:22:09&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of **18:51** CET, we are experiencing a **total** outage of **outgoing and incoming** SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:33:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Incident
 Duration: 1 hour and 39 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:16:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 Between 12:16 and 13:55CET, we experienced a **partial** outage of **incoming** SEPA Instant Credit Transfers. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:55:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 Service has now been restored. This incident has been resolved..&lt;/p&gt;

LIVE - SEPA Instant Credit Transfers (Partial Outage)

Type: Incident
 Duration: 28 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:46:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:14:08&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

As of 8h46 CET, we are experiencing a partial outage of incoming and outgoing SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

Type: Incident
 Duration: 1 hour and 33 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:59:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 **Starting from 02:59 CET, we experienced a failure in Instant SEPA Credit Transfers, resulting on all SCT Instant to be refused. We are currently investigating the issue and will provide updates accordingly**.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:31:51&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - SEPA Instant Credit Transfer in and out are unavailable

Type: Incident
 Duration: 4 hours and 51 minutes
 Affected Components: , , , , , , , , , , , , , , , , 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:36:30&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:46:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 From 11:46am on 24th June 2026, we&#039;re experiencing system-wide outage outage on our API. We&#039;re investigating and will update by 1pm..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:10:40&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 As of 11:59am, the situation has been fixed and are currently monitoring the result..&lt;/p&gt;

Type: Maintenance
 Duration: 40 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:09:13&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 1h20 and 2h00 CET on 21 June, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:20:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 2 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **1h00** to **3h00** CET on **21 June**, we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable during this window..&lt;/p&gt;

Type: Incident
 Duration: 1 hour and 32 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:03:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of **9h00** CET, we are experiencing a **partia**l outage of **incoming and outgoing** SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

 
We are currently investigating the issue and will provide the next update by **10h00**.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:53:53&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:34:49&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Incident
 Duration: 35 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:48:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 09h48 to 09h55, we experienced a failure in Card Payments, resulting in some Card Transactions to be refused. We have identified the issue, implemented a fix, and are monitoring the result. Users can retry transactions to proceed..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:55:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:22:31&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Maintenance
 Duration: 30 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:06:04&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **4h00** to **4h30** CET on **15 June**, we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Incident
 Duration: 1 hour and 57 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:52:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 00:52 CET on June 14, we are experiencing an issue with SEPA Instant Payments (incoming and outgoing). We are currently investigating the root cause..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:49:20&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

SEPA Instant Payments Disruption

Type: Maintenance
 Duration: 44 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:33:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 18h40 and 19h25 CET on 13 June, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers and International Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:40:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:24:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

LIVE - SEPA Credit Transfers (Instant + International)

Type: Incident
 Duration: 4 hours and 26 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:10:15&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 12h40, we have identified a delay in some payments appearing in the API after execution. We are investigating the root cause, and will provide the next update by 14h30..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:26:20&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 This incident is also impacting transaction visualization on Partner Dashboards, causing a delay in transaction being successfully processed and the transaction being reflected in the dashboard. Please avoid multiple retries of the same transaction for the time being..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:55:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:36:20&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour and 40 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:30:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:10:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 1h30 and 3h10 CET on 7 June, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;

Type: Incident
 Duration: 1 day, 22 hours and 17 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:36:42&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Some further instability has been observed. We will provide an update tomorrow morning with additional information. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:03:20&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 This incident is still active..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:48:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 This incident is still active. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:57:18&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The outage is impacting both incoming and outgoing SEPA Instant Credit Transfers. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:18:23&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of **15h22** CET, we are experiencing a **partial** outage of outgoing SEPA Instant Credit Transfers due to instability at an external bank. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

 
We are currently investigating the issue with our banking provider and will provide the next update by **17h.**.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:12:09&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are continuing to await updates on the status of this outage. Next update will be provided by 18h. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:52:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 This incident is still active..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:49:24&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The incident is ongoing and we are awaiting the next communication. We will provide a final update for the day by 18h30..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:30:04&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 The issue appears to be resolved, and we are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:35:22&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 This incident is still active..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:35:23&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour and 50 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 2h00 and 3h50 CET on 31 Mai, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:50:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Incident
 Duration: 2 hours and 11 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:54:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of **17h54** CET, we are experiencing a **partial** outage of **outgoing** SEPA Instant Credit Transfers for a subset of BICs. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

 
We are currently investigating the issue and will provide the next update by **18h30**.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:43:08&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The issue is due to an outage at an upstream provider. We await further details from them, and will provide the next update during business hours. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:05:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:05:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Incident
 Duration: 9 hours and 20 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 29&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:58:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:38:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 Between 23:20 and 23:59 CET, we experienced a partial outage of incoming and outgoing SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer. The situation has returned to normal and we are currently monitoring the system closely to ensure stability..&lt;/p&gt;

Type: Incident
 Duration: 4 hours and 7 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:31:31&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:21:25&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 This issue appears to be occurring again. We are investigating the root cause and will provide an update by 19h30\. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:13:35&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are awaiting additional information and will provide an update tomorrow morning. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:50:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:42:59&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 15h, there is an issue with displaying card numbers virtually. Users may not be able to access card details through Swan Web Banking or partner applications. We are investigating the root cause and will provide an update by 17h. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:29:30&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We have confirmed that this is due to an outage at an upstream provider. We are monitoring the situation and will provide an update before 17h30..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:50:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 The outage appears to be fixed. We will continue monitoring to ensure everything has been resolved. .&lt;/p&gt;

Type: Incident
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:59:25&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of **16h14** CET, we are experiencing a **partial** outage of **outgoing** SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

 
We are currently investigating the issue and will provide the next update by **18h.**.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:59:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 As of 17h30, this issue has resolved. .&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **23h00** to **00h00** CET on **19 May** we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; component will be unavailable during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Incident
 Duration: 20 hours and 23 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:54:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The situation is improving but some instability remains. As operations resume, some transfer are expected to be rejected. We will provide a final status update for the day before 18h30\. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:00:53&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The incident at our provider is ongoing, with remediation scheduled for later this evening. We will update here first thing tomorrow morning with the status. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:37:27&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 A fix for this incident will be implemented between 00h00 and 2h00 this evening, 20 May. As a result of the work, incoming and outgoing SEPA Instant Credit Transfers will be unstable or unreachable during this time. We will continue to monitor the situation overnight and will provide an update early tomorrow morning. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:15:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of **6h15** CET, we are experiencing a **partial** outage of **incoming&amp; outgoing** SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

 
We are currently investigating the issue and will provide the next update by 11h..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:15:50&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The situation with our provider is ongoing and appears to be a total outage of incoming and outgoing Instant Credit Transfers. We are monitoring the situation and will provide the next update by 13h. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:51:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The incident is ongoing. We will provide the next update before 15h. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:57:41&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 International Credit Transfer execution is also impacted by this outage. International Transfers will be scheduled but not executed until the incident has resolved. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:25:44&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Incoming Instant Credit Transfers appear to have recovered, while outgoing transfers remain blocked. We will provide the next update before 16h30\. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:38:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 As of 2h38 this morning, the situation has been resolved. Failed actions can be retried to proceed..&lt;/p&gt;

Type: Incident
 Duration: 19 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:55:31&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 From 11h53, QES identification is impacted due to an incident at an upstream provider. Users who require a QES identification step may be unable to proceed. Other identification flows are unaffected. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:14:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 The issue appears to be resolved. We are monitoring to confirm. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:14:04&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - Qualified Electronic Signature

Type: Maintenance
 Duration: 2 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **1h00** to **3h00** CET on 17 May, we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 2 hours and 30 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 00h00 and 02h30 CET on 17 May, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 8 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **6h00** to **14h00** CET on **13 May**, we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components may be briefly unavailable during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 13&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **23h00** to **00h00** CET on **15 May**, we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; component will be unavailable during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Incident
 Duration: 50 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:10:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 From 13h10 to 14h, Web Banking was unavailable due to a bug in a recent release. The issue has been identified and a fix has been implemented. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - Web Banking

Type: Maintenance
 Duration: 1 hour and 10 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 1h30 and 2h40 CET on 10 May, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:30:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:40:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 6 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **3h00** to **9h00** CET on **7 May** we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour
 Affected Components: , , , , , 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **1h00**to **2h00** CET on **7 May**, we will be performing regularly scheduled maintenance on our Payment services. All payments services will be unavailable during this time. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

LIVE - Payments

Type: Maintenance
 Duration: 1 day
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Payment processing will be delayed on May 1, due to bank closures during the holiday period. Standard Credit Transfers &amp; Direct Debits created during these dates will be executed on May 4\. All transactions will process automatically once banking operations resume. No impact is expected for internal transfers, Instant Credit Transfers or International Credit Transfers..&lt;/p&gt;

LIVE - Holiday Timing Impacts

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **5h00** to **6h00**on **21 April,** we will be performing regularly scheduled maintenance. 3DS Verification will be unavailable within this window..&lt;/p&gt;

LIVE - 3DS Verification

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **7h00** to **8h00** CET on **14 April**, we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 2 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **2h00** to **4h00** CET on **12 April**, we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 4 days
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Payment processing will be delayed from April 3 2025 to April 6 2026, due to bank closures during the holiday period. Standard Credit Transfers &amp; Direct Debits created during these dates will be executed on April 7\. All transactions will process automatically once banking operations resume. No impact is expected for internal transfers, Instant Credit Transfers or International Credit Transfers..&lt;/p&gt;

LIVE - Holiday Time Impacts

Type: Maintenance
 Duration: 2 hours
 Affected Components: , , , , , , , , , , , , , , , , , , , , 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **00h00** to **02h00** on **01 April**, we will be performing a network configuration update with no anticipated downtime. However, in the event of any issue, all systems will be down momentarily while we perform a rollback. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

LIVE - Network Configuration Update [No Anticipated Downtime]

Type: Maintenance
 Duration: 2 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 2h00 and 4h00 CET on 22 March, we’ll be undergoing planned maintenance on Swan&#039;s payment system, with a possible extension until 7h00. 
 
As a result, incoming and outgoing cross-border SEPA Instant Credit Transfers between European countries will be unavailable with no access for partners or end users. Cross-border instant payments sent during this period will be rejected. Domestic transfers will not be impacted. 
 
If the the fallback feature is activated, cross-border instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

LIVE - Cross Border SEPA Instant Credit Transfers

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **1h00** to **2h00** CET on **22 March,** we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable for up to 20 minutes during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Is Swan down?

Swan status is UP

Lastest published events

LIVE - Swan API

LIVE - SEPA Instant Credit Transfers

LIVE - SmartPIN Services

Swan Services, Components and Regions

Recent Swan events

LIVE - Verification of Payee

LIVE - Swan API

LIVE - SEPA Instant Credit Transfers

LIVE - SmartPIN Services

LIVE - Card Management

LIVE - API