Type: Maintenance
 
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Payment processing will be delayed on May 1, due to bank closures during the holiday period. Standard Credit Transfers &amp; Direct Debits created during these dates will be executed on May 4\. All transactions will process automatically once banking operations resume. No impact is expected for internal transfers, Instant Credit Transfers or International Credit Transfers..&lt;/p&gt;

LIVE - Holiday Timing Impacts

Type: Maintenance
 
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 14&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **7h00** to **8h00** CET on **14 April**, we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable during this window..&lt;/p&gt;

LIVE - SmartPIN Services

Type: Maintenance
 
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **2h00** to **4h00** CET on **12 April**, we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable during this window..&lt;/p&gt;

Type: Incident
 Duration: 50 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:35:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 This instability appeared to resolve at 12h30, and primarily impacted card authorizations. We are monitoring to ensure the issue is entirely resolved. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:22:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 Starting from **11h20**, we are experiencing instability across all Payments. We are currently investigating the issue and will provide the next update by **12h**.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:12:51&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - Card Payments

Type: Maintenance
 Duration: 4 days
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Payment processing will be delayed from April 3 2025 to April 6 2026, due to bank closures during the holiday period. Standard Credit Transfers &amp; Direct Debits created during these dates will be executed on April 7\. All transactions will process automatically once banking operations resume. No impact is expected for internal transfers, Instant Credit Transfers or International Credit Transfers..&lt;/p&gt;

LIVE - Holiday Time Impacts

Type: Incident
 Duration: 5 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:40:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 Starting 14h40, we are observing instability in the Swan API, resulting in failed calls. We are investigating the issue and will provide an update before 15h45.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:45:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - API

Type: Incident
 Duration: 2 hours and 48 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:50:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:02:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of **17h00** CET, we are experiencing a **total** outage of **incoming &amp; outgoing** SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

 
We are currently investigating the issue and will provide the next update by **18h30.**.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:27:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Our provider has confirmed that the issue is still ongoing..&lt;/p&gt;

LIVE - SEPA Instant Credit Transfers

Type: Incident
 Duration: 3 hours and 25 minutes
 Affected Components: , , , , , , 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:37:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 14h37 to 14h46 we experienced an outage across all payment types. Impacted actions can be retried to proceed..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:41:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:01:37&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - Payments

Type: Incident
 Duration: 2 hours and 28 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:08:17&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:40:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 From 12h40 to 13h15, we experienced an outage on Verification of Payee. Any failed actions during this time can be retried to proceed. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:15:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 We implemented a fix and are currently monitoring the result..&lt;/p&gt;

LIVE - Verification of Payee

Type: Maintenance
 Duration: 2 hours
 Affected Components: , , , , , , , , , , , , , , , , , , , , 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **00h00** to **02h00** on **01 April**, we will be performing a network configuration update with no anticipated downtime. However, in the event of any issue, all systems will be down momentarily while we perform a rollback. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

LIVE - Network Configuration Update [No Anticipated Downtime]

Type: Incident
 Duration: 42 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 From 10h00, we are experiencing an issue with our card management system. We are investigating this issue and will provide an update by 10h45\. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:06:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident lasted from 10h02-10h06, and has been resolved. Failed API calls can be retried to proceed..&lt;/p&gt;

LIVE - Card Management System

Type: Maintenance
 Duration: 2 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 2h00 and 4h00 CET on 22 March, we’ll be undergoing planned maintenance on Swan&#039;s payment system, with a possible extension until 7h00. 
 
As a result, incoming and outgoing cross-border SEPA Instant Credit Transfers between European countries will be unavailable with no access for partners or end users. Cross-border instant payments sent during this period will be rejected. Domestic transfers will not be impacted. 
 
If the the fallback feature is activated, cross-border instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

LIVE - Cross Border SEPA Instant Credit Transfers

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **1h00** to **2h00** CET on **22 March,** we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable for up to 20 minutes during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Incident
 Duration: 22 hours and 55 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of **20:50** CET, we are experiencing a **partial** outage of **outgoing** SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

 
We are currently investigating the issue and will provide updates accordingly..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:25:16&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Incident
 
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:04:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 Starting from 07:04 CET, we experienced a failure in Instant SEPA Credit Transfers, resulting on all SCT Instant to be refused. 
We are currently investigating the issue and will provide updates accordingly..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:08:17&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour and 40 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:40:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 02:00 AM and 03:10AM CET on 15 March 2026, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;

Type: Maintenance
 Duration: 2 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 01:00 - 03:00 CET on 15 March, we will be performing regularly scheduled maintenance on our SmartPIN services. The &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable during this window..&lt;/p&gt;

Type: Maintenance
 Duration: 2 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 02:00 to 2:45 CET and 03:15 to 4:00 CET on 8 March 2026, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Incident
 Duration: 2 hours and 25 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:12:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 From 16h12 to 16h21, we experienced some failures in Card Authorization. The issue appears to have been resolved and we are currently investigating the root cause. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:37:19&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:18:24&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident was resolved on March 6th.&lt;/p&gt;

Type: Maintenance
 Duration: 30 minutes
 Affected Components: , , , , , 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From **2h00** to **2h30** CET on **6 March**, we will be performing regularly scheduled maintenance on our payment services. Users may experience a brief (3-5 minutes) outage on all payment services within this window. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

LIVE - Payment Services

Type: Incident
 Duration: 14 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:36:09&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 **Starting from 05/03 at 06:22, we experienced a failure in Instant SEPA Credit Transfers, resulting on all SCT Instant to be refused. We are currently investigating the issue and will provide updates accordingly**.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:45:10&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 The incident is now resolved. We are monitoring..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:49:45&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:50:13&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 Further investigation into this incident confirm that it was a false positive. No issues were seen during this time. .&lt;/p&gt;

LIVE - SEPA Instant Credit Transfer in and out are unavailable

Type: Incident
 Duration: 37 minutes
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:47:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 14h47, card information is not displaying in the Web Banking platform and the Swan Dashboard due to a technical issue. We have identified the issue and are working on a fix. We will provide the next update before 16h30..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:24:15&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - Card Display

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 23:00 - 00:00 CET on 3 March, we will be performing regularly scheduled maintenance on our SmartPIN services. Users may experience brief outages of the &quot;View PIN&quot; component during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Incident
 
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:40:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 Due to a technical issue that has been resolved, today&#039;s KYC validations are under a 4 hour delay. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Operations - KYC Validations

Type: Incident
 Duration: 6 hours and 11 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;07:15:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 08h15 CET, we are experiencing a partial outage of both incoming and outgoing SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

 
We are currently investigating the issue and will provide the next update by 10h00.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:01:53&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 The situation appears to be stabilizing at this time, but we will continue to monitor. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:22:32&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 The issue is ongoing, but our provider has confirmed that they are actively working on a fix. We will provide the next update before 11h30\. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:00:22&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 The provider has reported that the issue is resolved. We will monitor for a short time to confirm. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:26:21&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;11:31:48&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Maintenance
 Duration: 30 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:30:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 On 27 February from 1h30 to 2h00 CET, we will be performing maintenance on our web banking portal. Web banking access will be unavailable during this time..&lt;/p&gt;

LIVE - Web Banking

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 22:00 - 23:00 UTC on 26 February, we will be performing regularly scheduled maintenance on our SmartPIN services. Users may experience brief outages of the &quot;Choose PIN&quot; and &quot;View PIN&quot; components during this window..&lt;/p&gt;

LIVE - SmartPin Services

Type: Incident
 Duration: 42 minutes
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:30:20&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 Starting from 18:56, we experienced a failure in Card Payments, resulting in some Card Transactions being refused. We are currently investigating the issue and will provide updates accordingly. The issue has been confirmed to be related to an outage at our card processing provider..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:05:19&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 The service is currently being restored and we are monitoring the situation closely.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:12:32&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:44:44&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - Card payments are temporarily unavailable.

Type: Incident
 Duration: 1 hour and 9 minutes
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:37:19&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 Starting from 00:20 CET, we experienced a failure in Card Payments, resulting on some Card Transactions to be refused. We are currently investigating the issue and will provide updates accordingly. We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:40:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

Type: Incident
 Duration: 1 hour and 54 minutes
 Affected Components: , , 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:20:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:46:23&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:14:09&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - Account Management

Type: Incident
 Duration: 16 hours and 59 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:58:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 17:20 CET, we are experiencing a partial outage of both incoming and outgoing SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

 
We are currently investigating the issue and will provide the next update by 18h30.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:57:14&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:33:11&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Impact has changed from partial outage to major outage on incoming and outgoing SEPA Instant Credit transfers. Transfers with the fallback option enabled will continue to be processed as SEPA Standard Credit Transfers. We are monitoring the situation closely and will update here with new information as soon as possible. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:13:40&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 The incident has been resolved but we are continuing the monitoring.&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 6:00 - 7:00 CET on 19 February, we will be performing regularly scheduled maintenance on our SmartPIN services. Users may experience brief outages of the &quot;Choose PIN&quot; and &quot;View PIN&quot; components during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Incident
 Duration: 21 hours and 11 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Due to a technical error affecting the notary mail box, Capital Deposit cases that were sent to the notary office after 11:27 am today are stuck in `WaitingForNotaryShareDepositCertificate` status. 
 
We are currently investigating the issue, and are aiming to restart regular processing tomorrow morning. We estimate an impact of +1 business day (8 business hours) onthe &quot;waiting for share deposit certificate&quot; lead time. 
 .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 19&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:11:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 Regular processing has resumed. Please anticipate a +1 day/8 business hour delay on capital deposit cases with the status &quot;Waiting For Notary Share Deposit Certificate&quot;..&lt;/p&gt;

Live - Capital Deposits

Type: Incident
 Duration: 2 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:20:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 11:20-11:22 CET, we experienced a brief outage in our partner API, resulting in request failures. The outage has been resolved, and any failed actions should be retried to proceed..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:22:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - Swan API

Type: Incident
 Duration: 1 hour and 16 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:25:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 Starting from 23:25 to 24:45 CET, we experienced a failure in Card Payments, resulting on some Card Transactions to be refused. We are currently investigating the issue and will provide updates accordingly. The issues appear to be related to an outage at a provider..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:07:35&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
 The situation appears to have stabilized; however, we remain vigilant and continue to monitor the platform..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:40:55&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 We can confirm the incident has been resolved at 23:45 CET.&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour and 10 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 02:00 AM and 3:10 AM CET on 16 Feb 2026, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 16&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:10:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 2 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 1:00 - 3:00 CET on 15 February, we will be performing regularly scheduled maintenance on our SmartPIN services. &quot;Choose PIN&quot; and &quot;View PIN&quot; components will be unavailable during this time. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 15&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 00:00 - 1:00 CET on 12 February, we will be performing regularly scheduled maintenance. 3DS Verification will be briefly unavailable within this window. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

LIVE - 3DS Verification

Type: Incident
 
 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:58:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;10:25:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 Due to a technical error, Capital Deposit onboardings that are awaiting notary certification will experience an 8 hour (+1 day) delay. The error has been identified and resolved, and cases will begin processing as usual tomorrow, February 12..&lt;/p&gt;

LIVE - Capital Deposits

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 00:00 - 1:00 CET on 10 February, we will be performing regularly scheduled maintenance. 3DS Verification will be briefly unavailable within this window. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 9&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;00:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Incident
 
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:10:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 From 15h10-15h35, we experienced a partial outage in our card management system and transaction reporting within web banking. A fix has been implemented and services are back to normal. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 6&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - Card Management & Transaction Data

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 6:00 - 7:00 CET on 4 February, we will be performing regularly scheduled maintenance on our SmartPIN services. Users may experience brief outages of the &quot;Choose PIN&quot; and &quot;View PIN&quot; components during this window..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 1 hour
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 23:00 on February 3 - 00:00 CET on February 4, we will be performing regularly scheduled maintenance. &quot;View Card Credential&quot; and &quot;View PIN&quot; components will be unavailable during this window. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 3&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

LIVE - ViewCardCredential and ViewPin

Type: Incident
 Duration: 1 hour and 5 minutes
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:25:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
 As of 21h25 CET, we are encountering an incident on Sepa Instant Payment for both outgoing and incoming transactions. The investigations are ongoing with the technical teams..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;

LIVE - SEPA Instant Credit Transfers incident

Type: Incident
 Duration: 17 days, 22 hours and 40 minutes
 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:23:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;09:43:18&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 January account statement generation has been delayed due to a technical issue. We are implementing a fix, and will provide an update with more specific release timing by EOD. .&lt;/p&gt;

LIVE - Account Statement Generation

Type: Incident
 Duration: 2 days, 20 hours and 45 minutes
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:42:05&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
 This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 30&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:56:39&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Starting 17:45 on Jan 30, we are experiencing a technical issue that is causing degraded performance on our API. Partners are unable to access the Supporting Documents tab for SDD transactions in the Swan Dashboard. This outage will last through the weekend and into early next week. 
 
We will provide more specific timing on resolution early Monday morning (Feb 2). .&lt;/p&gt;

LIVE - Swan Dashboard

Type: Maintenance
 Duration: 2 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;06:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 From 5:00 - 7:00 CET on 28 January, we will be performing regularly scheduled maintenance on our SmartPIN services. Users may experience brief outages of the &quot;Choose PIN&quot; and &quot;View PIN&quot; components during this window..&lt;/p&gt;

Type: Maintenance
 Duration: 1 minute
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 02:00 AM and 3:10 AM CET on 25 Jan 2026, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:23:53&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully..&lt;/p&gt;

LIVE - SEPA Instant Credit Transfer

Type: Maintenance
 Duration: 2 hours
 Affected Components: 
 &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Between 02:00 AM and 4:00 AM CET on 11 Jan 2026, we’ll be undergoing planned maintenance on Swan&#039;s payment system.

As a result, incoming and outgoing SEPA Instant Credit Transfers will be unavailable with no access for partners or end users. Instant payments sent during this period will be rejected.

If the the fallback feature is activated, instant transfers created during this time will automatically convert to standard transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 11&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Type: Maintenance
 Duration: 2 days
 Affected Components: , 
 &lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Payment processing will be delayed from December 31 2025 to January 1 2026, due to bank closures during the holiday period. Standard Credit Transfers &amp; Direct Debits created during these dates will be executed on January 2\. All transactions will process automatically once banking operations resume. No impact is expected for internal transfers, Instant Credit Transfers or International Credit Transfers..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Dec &lt;var data-var=&#039;date&#039;&gt; 31&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
 Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;08:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
 Maintenance has completed successfully.&lt;/p&gt;

Is Swan down?

Swan status is UP

Lastest published events

LIVE - Card Payments

LIVE - Holiday Time Impacts

LIVE - API

Swan Services, Components and Regions

Recent Swan events

LIVE - Holiday Timing Impacts

LIVE - SmartPIN Services

LIVE - SmartPIN Services

LIVE - Card Payments

LIVE - Holiday Time Impacts

LIVE - API

Get your FREE account now,
5 monitors included!

Is Swan down?

Swan status is UP

Lastest published events

LIVE - Card Payments

LIVE - Holiday Time Impacts

LIVE - API

Swan Services, Components and Regions

Recent Swan events

LIVE - Holiday Timing Impacts

LIVE - SmartPIN Services

LIVE - SmartPIN Services

LIVE - Card Payments

LIVE - Holiday Time Impacts

LIVE - API

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!