Apr <var data-var='date'> 8</var>, <var data-var='time'>10:06</var> UTC Resolved - On April 8 between 09:51 UTC and 09:54 UTC, we experienced a short service degradation affecting both the Stripo application and plugin. The issue was caused by a malfunction in the AWS EKS networking stack (Amazon VPC CNI addon), which is managed by AWS and outside of our direct control. During this time, users may experience intermittent connectivity issues. The incident has been fully resolved, and all services are operating normally.

Brief Service Degradation Due to AWS EKS Networking Issue

Mar <var data-var='date'>29</var>, <var data-var='time'>08:20</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>29</var>, <var data-var='time'>08:18</var> UTC Verifying - Verification is currently underway for the maintenance items.Mar <var data-var='date'>29</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>16</var>, <var data-var='time'>10:50</var> UTC Scheduled - We will conduct scheduled maintenance on March 28, 2026, to update libraries and apply new security patches to our servers as part of our SOC2 compliance efforts. From 08:00 to 09:00 (UTC) — maintenance will affect the Stripo Account services. During this time, your Stripo account may be temporarily unavailable. From 09:00 to 10:00 (UTC) — maintenance will affect the Stripo Plugin services. During this time, the plugin may be temporarily unavailable, including the ability to create, modify, or save email templates. We apologize for any inconvenience this may cause and assure you that we will work to complete the updates as quickly as possible.

Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo API

Mar <var data-var='date'>29</var>, <var data-var='time'>07:12</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>29</var>, <var data-var='time'>07:10</var> UTC Investigating - There might be an issue with access to the customer’s account. Time (UTC) : 2026-03-29T07:10:04

Partial Outage in work of Stripo Account Backend part

Mar <var data-var='date'>17</var>, <var data-var='time'>10:52</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>17</var>, <var data-var='time'>10:51</var> UTC Investigating - There might be an issue with access to the customer’s account. Time (UTC) : 2026-03-17T10:51:04

Feb <var data-var='date'>26</var>, <var data-var='time'>08:49</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>26</var>, <var data-var='time'>08:49</var> UTC Investigating - There might be issues while uploading, changing or removing customer’s images inside the editor. Time (UTC) : 2026-02-26T08:48:57

Partial Outage in work of Documents Service

Feb <var data-var='date'>19</var>, <var data-var='time'>15:30</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>19</var>, <var data-var='time'>15:30</var> UTC Investigating - There might be an issue related to exporting of email templates as PDF files from the editor. Time (UTC) : 2026-02-19T15:29:37

Partial Outage in work of PDF Creation Service

Feb <var data-var='date'>19</var>, <var data-var='time'>15:30</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>19</var>, <var data-var='time'>15:29</var> UTC Investigating - There might be issues related to using any of the methods of Public API. Time (UTC) : 2026-02-19T15:29:00

Partial Outage in work of Stripo Public API

Feb <var data-var='date'>19</var>, <var data-var='time'>15:28</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>19</var>, <var data-var='time'>15:27</var> UTC Investigating - There might be issues while viewing, changing or creating new Countdown Timer blocks inside the editor. Already created timers in your email campaigns should work as expected. Time (UTC) : 2026-02-19T15:26:37

Partial Outage in work of Countdown Timer Service

Feb <var data-var='date'>19</var>, <var data-var='time'>15:28</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>19</var>, <var data-var='time'>15:28</var> UTC Investigating - There might be an issue in searching for new images with Bank folder inside Image Gallery. Time (UTC) : 2026-02-19T15:27:33

Partial Outage in work of Image Stock Service

Feb <var data-var='date'>19</var>, <var data-var='time'>15:23</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>19</var>, <var data-var='time'>15:23</var> UTC Investigating - There might be issues while viewing, changing or creating new Countdown Timer blocks inside the editor. Already created timers in your email campaigns should work as expected. Time (UTC) : 2026-02-19T15:22:37

Feb <var data-var='date'>19</var>, <var data-var='time'>15:21</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>19</var>, <var data-var='time'>15:20</var> UTC Investigating - There might be issues with validation of AMPHTML MIME part of your email templates while previewing and exporting. Time (UTC) : 2026-02-19T15:20:21

Partial Outage in work of AMP Validation Service

Feb <var data-var='date'> 1</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 1</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>20</var>, <var data-var='time'>09:32</var> UTC Scheduled - We will conduct scheduled maintenance on February 1, 2026, to update libraries and apply new security patches to our servers as part of our SOC2 compliance efforts. During this maintenance window, your Stripo account and Stripo Plugin may be unavailable. This includes the ability to create, modify, or save email templates. We apologize for any inconvenience this may cause and assure you that we will work to complete the updates as quickly as possible.

Feb <var data-var='date'> 1</var>, <var data-var='time'>08:07</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'> 1</var>, <var data-var='time'>08:05</var> UTC Investigating - There might be an issue with access to the customer’s account. Time (UTC) : 2026-02-01T08:05:04

Jan <var data-var='date'>22</var>, <var data-var='time'>15:49</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>22</var>, <var data-var='time'>15:48</var> UTC Investigating - There might be an issue with access to the customer’s account. Time (UTC) : 2026-01-22T15:48:04

Jan <var data-var='date'> 7</var>, <var data-var='time'>16:09</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'> 7</var>, <var data-var='time'>16:08</var> UTC Investigating - There might be issues with validation of AMPHTML MIME part of your email templates while using compileEmail JS function or Compress Backend method. Time (UTC) : 2026-01-07T16:08:27

Partial Outage in work of AMP Validation Service (plugin)

Jan <var data-var='date'> 6</var>, <var data-var='time'>12:18</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'> 6</var>, <var data-var='time'>12:17</var> UTC Investigating - There might be an issue with access to the customer’s account. Time (UTC) : 2026-01-06T12:17:04

Dec <var data-var='date'>10</var>, <var data-var='time'>14:39</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'>10</var>, <var data-var='time'>14:38</var> UTC Investigating - There might be issues while uploading, changing or removing customer’s images inside the editor. Time (UTC) : 2025-12-10T14:37:57

Dec <var data-var='date'>10</var>, <var data-var='time'>14:39</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'>10</var>, <var data-var='time'>14:38</var> UTC Investigating - There might be issues related to using any of the methods of Public API. Time (UTC) : 2025-12-10T14:38:00

Dec <var data-var='date'>10</var>, <var data-var='time'>09:14</var> UTC Resolved - The root cause has been identified and fully resolved. The outage was triggered by an incorrect configuration entry in the server’s filesystem settings, which prevented the system from starting properly after an automated reboot. Our engineering team accessed the server in rescue mode, corrected the configuration issue, and successfully restored the system. All image hosting functionality on stripocdn.email is now fully operational. We continue to monitor the service to ensure stability. Thank you for your patience.Dec <var data-var='date'>10</var>, <var data-var='time'>06:32</var> UTC Monitoring - We have now rerouted traffic to our backup channel, and the service is operating normally again. We will continue to monitor the situation closely and update this incident once Hetzner fully resolves the underlying issue.Dec <var data-var='date'> 9</var>, <var data-var='time'>23:58</var> UTC Investigating - We are currently experiencing a service interruption affecting the image hosting server stripocdn.email. Starting at 23:48 UTC, the server stopped responding due to an issue on the side of our infrastructure provider, Hetzner. This incident impacts only those Stripo users who upload images to Stripo’s storage. Customers using their own external image hosting should not be affected. Our team has already contacted Hetzner and is working with them to restore service as quickly as possible. We will provide updates as soon as new information becomes available.

Image Hosting Outage on stripocdn.email

Dec <var data-var='date'> 7</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed.Dec <var data-var='date'> 7</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>26</var>, <var data-var='time'>14:35</var> UTC Scheduled - We will be conducting scheduled maintenance on December 7, 2025 to update libraries and apply new security patches on our servers as part of our SOC2 compliance efforts. During this maintenance window, your Stripo account and Stripo Plugin may be unavailable. This includes the ability to create, modify, or save email templates. We apologize for any inconvenience this may cause and assure you that we will work to complete the updates as quickly as possible.

Dec <var data-var='date'> 7</var>, <var data-var='time'>08:05</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'> 7</var>, <var data-var='time'>08:02</var> UTC Investigating - There might be an issue with access to the customer’s account. Time (UTC) : 2025-12-07T08:02:04

Dec <var data-var='date'> 2</var>, <var data-var='time'>16:10</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'> 2</var>, <var data-var='time'>16:09</var> UTC Investigating - There might be an issue with access to the customer’s account. Time (UTC) : 2025-12-02T16:09:04

Nov <var data-var='date'>18</var>, <var data-var='time'>15:04</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>15:03</var> UTC Investigating - There might be issues in accessing images from the Stripo storage which are used inside created email templates. Time (UTC) : 2025-11-18T15:03:51

Partial Outage in work of Image Storage

Nov <var data-var='date'>18</var>, <var data-var='time'>14:34</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>14:29</var> UTC Investigating - There might be issues in accessing images from the Stripo storage which are used inside created email templates. Time (UTC) : 2025-11-18T14:29:51

Nov <var data-var='date'>18</var>, <var data-var='time'>14:28</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>13:05</var> UTC Update - [Comment from Opsgenie]Dmitry Kudrenko acknowledged alert: "Partial Outage in work of Image Storage"Nov <var data-var='date'>18</var>, <var data-var='time'>12:59</var> UTC Investigating - There might be issues in accessing images from the Stripo storage which are used inside created email templates. Time (UTC) : 2025-11-18T12:59:51

Is Stripo down?

Stripo status is UP

Lastest published events

Brief Service Degradation Due to AWS EKS Networking Issue

Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo API

Partial Outage in work of Stripo Account Backend part

Stripo Services, Components and Regions

Recent Stripo events

Brief Service Degradation Due to AWS EKS Networking Issue

Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo API

Partial Outage in work of Stripo Account Backend part

Partial Outage in work of Stripo Account Backend part

Partial Outage in work of Documents Service

Partial Outage in work of PDF Creation Service

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Is Stripo down?

Stripo status is UP

Lastest published events

Brief Service Degradation Due to AWS EKS Networking Issue

Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo API

Partial Outage in work of Stripo Account Backend part

Stripo Services, Components and Regions

Recent Stripo events

Brief Service Degradation Due to AWS EKS Networking Issue

Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo API

Partial Outage in work of Stripo Account Backend part

Partial Outage in work of Stripo Account Backend part

Partial Outage in work of Documents Service

Partial Outage in work of PDF Creation Service

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!