Jun <var data-var='date'> 1</var>, <var data-var='time'>21:24</var> UTC Resolved - All email threads have been updated to automatically be added to Streak as appropriate. Although this incident is resolved, we will continue to actively monitor performance. Jun <var data-var='date'> 1</var>, <var data-var='time'>20:44</var> UTC Monitoring - We have found and fixed with the database that indexes new email messages in Streak. Normal performance is restored, and we're monitoring. We are working through the queue of new email threads that have not automatically been added to Streak since 11:50am PST. Jun <var data-var='date'> 1</var>, <var data-var='time'>19:29</var> UTC Identified - We're investigating a database issue that is resulting in delayed performance for the filters that automatically add email to Streak boxes.

Delayed processing of automatic email filtering

May <var data-var='date'>28</var>, <var data-var='time'>23:26</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>28</var>, <var data-var='time'>17:24</var> UTC Identified - We've detected a slowdown in the automatic adding of email threads to Streak. We're working on a fix and are monitoring the performance.

Degraded email thread performance

Mar <var data-var='date'>18</var>, <var data-var='time'>11:50</var> UTC Resolved - Our engineering team have isolated the cause and have implemented a fix. Thank you for your patience while this was being looked into. Mar <var data-var='date'>18</var>, <var data-var='time'>11:47</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'>18</var>, <var data-var='time'>11:12</var> UTC Investigating - We're currently investigating an issue causing pipelines to take several minutes to load. This is currently affecting a small percentage of users as of 11:04 (GMT). We apologize for the inconvenience and will post an update here within 30 minutes or as soon as we have any information.

Slow permformance

Nov <var data-var='date'>27</var>, <var data-var='time'>16:23</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>27</var>, <var data-var='time'>10:17</var> UTC Update - Google's review of Streak extension version 7.49 for Google Chrome is now completed and is available for all users. Nov <var data-var='date'>26</var>, <var data-var='time'>18:30</var> UTC Update - Streak extension version 7.49 fixes issues related to adding emails to boxes and is immediately available for both Safari and Microsoft Edge browsers. Extension version 7.49 for Chrome is still pending review by Google. Nov <var data-var='date'>26</var>, <var data-var='time'>13:01</var> UTC Identified - We're aware of an issue that prevents users adding emails to boxes by clicking on the orange '+' symbol and the fix is currently under review.

Users unable to add emails to boxes

Aug <var data-var='date'>25</var>, <var data-var='time'>22:14</var> UTC Resolved - We've identified the issue and pushed a fix. If you continue to experience any slowness or anything else, please reach out to support@streak.com. Aug <var data-var='date'>25</var>, <var data-var='time'>22:13</var> UTC Update - We are continuing to investigate this issue. Aug <var data-var='date'>25</var>, <var data-var='time'>21:50</var> UTC Investigating - Our team is investigating the reason for this slowdown and will continue to post updates here as we are made aware of what's causing this performance blip. If you are unable to add an emails to a box or see issues with comments on a box, or any other performance issues, we are looking into the cause of those now.

Streak is slow to load or not responsive on certain features

Aug <var data-var='date'>21</var>, <var data-var='time'>05:45</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>21</var>, <var data-var='time'>05:44</var> UTC Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'>20</var>, <var data-var='time'>23:41</var> UTC Update - We are continuing to work with our partner to update the data available inside Streak. Our own API search result issue has been resolved as of early after PST. Aug <var data-var='date'>20</var>, <var data-var='time'>10:15</var> UTC Identified - We're working on an issue with search unexpectedly returning no results.

Degraded search performance

Jun <var data-var='date'>12</var>, <var data-var='time'>21:42</var> UTC Resolved - We've confirmed all services are restored. Thank you for patience and apologies for the interruption. Jun <var data-var='date'>12</var>, <var data-var='time'>20:48</var> UTC Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>12</var>, <var data-var='time'>20:39</var> UTC Monitoring - We believe Streak service is restored and are currently monitoring to confirm. We will update when we are confident the incident is fully resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>19:53</var> UTC Update - We are continuing to experience an outage from our cloud service provider and are working to mitigate impact where possible. We'll provide another update in 60 minutes at 2pm PST or when the status changes. Jun <var data-var='date'>12</var>, <var data-var='time'>18:20</var> UTC Update - We are continuing to investigate this issue. Jun <var data-var='date'>12</var>, <var data-var='time'>18:18</var> UTC Investigating - We are currently investigating this issue.

Our cloud provider is experiencing an outage. We will provide an update with ETA as soon as we have one.

Oct <var data-var='date'>10</var>, <var data-var='time'>22:31</var> UTC Resolved - After monitoring, we've confirmed Streak's loading performance is back to normal. This incident has been resolved. Oct <var data-var='date'>10</var>, <var data-var='time'>20:01</var> UTC Monitoring - We are monitoring the status of Streak's load times and believe they should be recovering now. Our app was affected by the outage posted by Stripe (https://status.stripe.com/?down=now), our payment provider, who was facing issues with their API calls. As that is resolved, we believe Streak should be back up to regular loading times. We will continue to monitor this and will provide a final update shortly to confirm. Oct <var data-var='date'>10</var>, <var data-var='time'>19:20</var> UTC Investigating - We're currently investigating an issue preventing Streak from loading as expected. We apologize for the inconvenience and will post an update here as soon as we have more information.

Streak not loading or loading slowly

Aug <var data-var='date'>26</var>, <var data-var='time'>16:11</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>26</var>, <var data-var='time'>15:43</var> UTC Monitoring - A fix has been implemented and we're currently monitoring the results. Some integration and automation flows may still be delayed. We will share another update once this is fully resolved. We appreciate your patience! Aug <var data-var='date'>26</var>, <var data-var='time'>15:34</var> UTC Investigating - We're currently investigating an issue preventing Streak from loading as expected. We apologize for the inconvenience and will post an update here as soon as we have more information.

Jul <var data-var='date'>26</var>, <var data-var='time'>21:24</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>26</var>, <var data-var='time'>18:07</var> UTC Investigating - We are investigating an issue that is preventing Safari users from loading the Streak extension. Chrome users are not affected.

Safari loading issue

Jun <var data-var='date'>12</var>, <var data-var='time'>17:29</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>16:48</var> UTC Monitoring - A fix has been implemented and we're currently monitoring the results. Please reach out to us at support@streak.com if you're still encountering any loading issues. Jun <var data-var='date'>12</var>, <var data-var='time'>16:26</var> UTC Investigating - We're currently investigating an issue preventing Streak boxes from loading as expected. We apologize for the inconvenience and will post an update here as soon as we have more information.

Streak boxes not loading

Feb <var data-var='date'>17</var>, <var data-var='time'>01:17</var> UTC Resolved - This incident has been resolved. If you're still experiencing issues, please refresh your browser window. If issues persist after a refresh, please reach out to our support team so we can investigate. Thanks for your patience as we got things back on track! Feb <var data-var='date'>17</var>, <var data-var='time'>01:00</var> UTC Investigating - We're currently investigating an outage impacting multiple Streak features, such as boxed email threads and other CRM features in Gmail. We'll have an update in 30 minutes or as soon as we have more information to share. We apologize for the inconvenience and are working to resolve this as soon as possible.

Streak outage impacting multiple features

Nov <var data-var='date'>16</var>, <var data-var='time'>21:58</var> UTC Resolved - This incident has been resolved. If you're still encountering any issues, please reach out to us at support@streak.com. Nov <var data-var='date'>16</var>, <var data-var='time'>19:54</var> UTC Monitoring - A fix has been implemented and we're starting to see some recovery. Your email threads should start populating shortly and any pending mail merges will begin sending. The estimated completion for full recovery is at around 12:45 PM PST. We appreciate your patience! Nov <var data-var='date'>16</var>, <var data-var='time'>19:03</var> UTC Investigating - We are currently investigating an issue preventing email threads from populating in Streak boxes. This also includes emails automatically being added to boxes from the automatic email sharing feature (include all emails). We apologize for the inconvenience and will share an update when as fix has been implemented.

Delays with email threads and automatic email sharing being added to boxes

Oct <var data-var='date'>30</var>, <var data-var='time'>20:45</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>30</var>, <var data-var='time'>20:28</var> UTC Monitoring - A fix has been implemented and we're currently monitoring the results. Please refresh your Gmail page for the fix to apply. If you're still encountering any loading issues, please reach out to us at support@streak.com. Oct <var data-var='date'>30</var>, <var data-var='time'>20:25</var> UTC Identified - We've identified the issue and our team is actively working on a solution. We'll provide another update as soon as the fix is in place. Oct <var data-var='date'>30</var>, <var data-var='time'>20:09</var> UTC Investigating - We're currently investigating an issue preventing Streak from loading as expected. We apologize for the interruption and we'll be sure to post an update once the issue has been identified.

Streak not loading

Oct <var data-var='date'> 9</var>, <var data-var='time'>18:32</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 9</var>, <var data-var='time'>18:22</var> UTC Monitoring - A fix has been implemented and we're currently monitoring the results. Please reach out to us at support@streak.com if you're still encountering any loading issues. Oct <var data-var='date'> 9</var>, <var data-var='time'>17:51</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>17:50</var> UTC Investigating - We're currently investigating an issue preventing Streak boxes from loading. We apologize for the inconvenience and will post an update here as soon as we have more information.

May <var data-var='date'>10</var>, <var data-var='time'>20:52</var> UTC Resolved - Contacts should now load as expected once your Gmail page has been refreshed. We appreciate your patience with us and apologize for the inconvenience today. May <var data-var='date'>10</var>, <var data-var='time'>20:47</var> UTC Monitoring - A fix has been implemented and we're currently monitoring the results. A refresh of your Gmail will be required for the fix to apply. Please reach out to support@streak.com if the issue persists after a refresh. May <var data-var='date'>10</var>, <var data-var='time'>20:18</var> UTC Investigating - We are currently investigating an issue affecting contacts from being added to boxes. We apologize for the inconvenience and we'll provide an update once we have more information.

Unable to add contacts to boxes

Apr <var data-var='date'>13</var>, <var data-var='time'>22:47</var> UTC Resolved - We've identified the loading issue and have resolved this with a fix. Please give your browser a refresh and let us know if the issue persists for you. Apr <var data-var='date'>13</var>, <var data-var='time'>22:40</var> UTC Investigating - We are currently investigating an issue that is preventing the Streak extension from loading or displaying in the Gmail inbox. Thanks for your patience while we get to the root cause and resolve this.

Streak extension not loading

Feb <var data-var='date'>27</var>, <var data-var='time'>20:28</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>27</var>, <var data-var='time'>18:00</var> UTC Monitoring - Please give your Streak a refresh. While we are still monitoring the issue, we believe the box load times should not be affected anymore. Reach to support@streak.com if you continue to experience load issues. Feb <var data-var='date'>27</var>, <var data-var='time'>17:18</var> UTC Identified - We've identified an issue with boxes loading and our engineers are working on fixing the underlying issue. Thanks for your patience. We will update here once the issue is resolved.

Boxes slow to load

Sep <var data-var='date'>12</var>, <var data-var='time'>19:53</var> UTC Resolved - This incident has been resolved. We appreciate your patience with us today! Sep <var data-var='date'>12</var>, <var data-var='time'>19:28</var> UTC Update - We are continuing to monitor any further issues. We're currently working on re-populating the email tracking folders under the Sent view. Sep <var data-var='date'>12</var>, <var data-var='time'>18:03</var> UTC Monitoring - A fix has been implemented for the outstanding issues and we're currently monitoring the results. A refresh of your Gmail page will be required for the latest update to apply. Sep <var data-var='date'>12</var>, <var data-var='time'>17:21</var> UTC Update - The mail merge loading issue has been resolved. Please refresh your Gmail page for the latest update to apply. We are still working on resolving the email tracking and boxed emails issues. We will provide another update once these two issues have been fixed. Sep <var data-var='date'>12</var>, <var data-var='time'>16:34</var> UTC Identified - The issue has been identified and a fix is being implemented. We will continue to provide status updates once a fix has been released. We appreciate your patience while we work on resolving this issue. Sep <var data-var='date'>12</var>, <var data-var='time'>14:20</var> UTC Investigating - Our team is currently investigating an issue affecting mail merge, email tracking, and boxed emails. We'll provide status updates once we have any additional information. Apologies for the inconvenience.

Streak mail merge and email tracking not loading

Aug <var data-var='date'> 3</var>, <var data-var='time'>18:37</var> UTC Resolved - This incident has been fully resolved. Apologies again for the inconvenience today. We appreciate your patience with us! Aug <var data-var='date'> 3</var>, <var data-var='time'>17:51</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. A refresh of your Gmail page will be required for the fix to apply. Aug <var data-var='date'> 3</var>, <var data-var='time'>16:43</var> UTC Identified - The issue has been identified and a fix is being implemented. We will continue to provide status updates once a fix has been released. We appreciate your patience while we work on resolving this issue. Aug <var data-var='date'> 3</var>, <var data-var='time'>16:02</var> UTC Investigating - Our team is currently investigating an issue preventing Streak from loading your saved views. We'll provide status updates every 30 minutes with any additional information. Apologies for the inconvenience.

Streak saved views not loading

Jul <var data-var='date'> 7</var>, <var data-var='time'>16:26</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>16:15</var> UTC Identified - The issue has been identified and a fix is being implemented.

Nov <var data-var='date'>29</var>, <var data-var='time'>19:27</var> UTC Resolved - We've resolved the issue causing a Streak service interruption and everything should be functioning as normal. We apologize for the interruption today and truly appreciate your patience! Nov <var data-var='date'>29</var>, <var data-var='time'>19:24</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>29</var>, <var data-var='time'>18:08</var> UTC Identified - Our team has identified the issue and we're currently working on implementing a fix. We'll continue to provide any updates once the issue has been resolved. Nov <var data-var='date'>29</var>, <var data-var='time'>15:30</var> UTC Investigating - We're currently investigating an issue causing boxes to take several minutes to load. We apologize for the inconvenience and will post an update here as soon as we have more information.

Streak boxes loading slowly

Nov <var data-var='date'>22</var>, <var data-var='time'>21:45</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>22</var>, <var data-var='time'>17:42</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>22</var>, <var data-var='time'>16:52</var> UTC Update - We're fixing an issue that prevented emails that were added to Streak from being processed. Any emails added to Streak since 6am PST Nov 21 are affected. A fix is in place but it will take several hours to fully resolve. Thank you for your patience! Nov <var data-var='date'>22</var>, <var data-var='time'>15:28</var> UTC Investigating - Streak is experiencing an issue with boxed email threads being visible and accessible from inside of boxes. We apologize for the issue this morning and will post updates periodically.

Boxed Email Threads Not Visible Inside of Boxes

Sep <var data-var='date'>17</var>, <var data-var='time'>18:08</var> UTC Resolved - We've resolved the issue causing a Streak service interruption and everything should be functioning as normal. We apologize for the interruption today and truly appreciate your patience! Sep <var data-var='date'>17</var>, <var data-var='time'>17:40</var> UTC Monitoring - A fix has been implemented and we're continuing to monitor the results as we're recovering. We will post a final update once the issue is fully resolved. Sep <var data-var='date'>17</var>, <var data-var='time'>16:43</var> UTC Identified - The issue has been identified. We're continuing to roll out and monitor a fix. Some latency issues may still persist in the meantime. Sep <var data-var='date'>17</var>, <var data-var='time'>15:40</var> UTC Investigating - Our team is currently investigating an issue preventing Streak from loading. We apologize for the interruption and are working to quickly resolve the issue. We'll share an update within 30 minutes or when we have new information.

Sep <var data-var='date'> 7</var>, <var data-var='time'>18:18</var> UTC Resolved - The system is now fully recovered. We experienced elevated errors which lead to service interruption between 7:00am and 10:50am PST. We're continuing to investigate and monitor the situation, and apologize again for the inconvenience this has caused. Sep <var data-var='date'> 7</var>, <var data-var='time'>16:56</var> UTC Monitoring - We've identified the issue that's causing Streak to load very slowly this morning and our team has released a fix. We'll continue to monitor the situation until the system is fully recovered. We apologize for the inconvenience and will post updates periodically.

Is Streak down?

Streak status is UP

Lastest published events

Delayed processing of automatic email filtering

Degraded email thread performance

Slow permformance

Streak Services, Components and Regions

Recent Streak events

Delayed processing of automatic email filtering

Degraded email thread performance

Slow permformance

Users unable to add emails to boxes

Streak is slow to load or not responsive on certain features

Degraded search performance