Jul <var data-var='date'> 8</var>, <var data-var='time'>13:45</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 8</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 7</var>, <var data-var='time'>14:25</var> UTC Scheduled - During this window, we will be performing essential upgrades to our system, and the service will be temporarily offline and/or read only for a short period of time, or console service can be unavailable for short period of time. We will make every effort to minimize the disruption to keep the impacted timeframe as short as possible.

Planned maintenance of US1 satellite

Jul <var data-var='date'> 4</var>, <var data-var='time'>18:10</var> UTC Resolved - The previously identified issue affecting performance has been resolved. Jul <var data-var='date'> 4</var>, <var data-var='time'>17:56</var> UTC Update - We are continuing to monitor for any further issues. Jul <var data-var='date'> 4</var>, <var data-var='time'>17:54</var> UTC Update - We have applied a fix for the previously mentioned performance impact and are continuing to monitor the system. Jul <var data-var='date'> 4</var>, <var data-var='time'>17:54</var> UTC Monitoring - We have implemented a fix and are monitoring the results. Jul <var data-var='date'> 4</var>, <var data-var='time'>16:39</var> UTC Investigating - We're currently investigating reports of errors that occur when attempting to access resources, including objects and buckets.

Elevated error rates for US1

Jul <var data-var='date'> 2</var>, <var data-var='time'>20:05</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>20:03</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 2</var>, <var data-var='time'>20:01</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> UTC Investigating - We are investigating reports of EU1 login errors.

Satellite - Investigating - Elevated Error Rates

Jul <var data-var='date'> 2</var>, <var data-var='time'>14:04</var> UTC Update - The scheduled maintenance has been completed. Jul <var data-var='date'> 2</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 2</var>, <var data-var='time'>13:45</var> UTC Update - We are continuing to verify the maintenance items. Jul <var data-var='date'> 2</var>, <var data-var='time'>13:44</var> UTC Verifying - Verification is currently underway for the maintenance items. Jul <var data-var='date'> 2</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>14:01</var> UTC Scheduled - During this window, we will be performing essential upgrades to our system, and the service will be temporarily offline for a short period of time, or console service can be unavailable for short period of time. We will make every effort to minimize the disruption to keep the impacted timeframe as short as possible.

Planned maintenance of EU1 satellite

Jun <var data-var='date'>29</var>, <var data-var='time'>16:18</var> UTC Completed - The previously identified issue affecting performance has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>16:17</var> UTC Update - Maintenance has been finished. Jun <var data-var='date'>29</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>28</var>, <var data-var='time'>13:52</var> UTC Scheduled - During this window, we will be performing essential upgrades to our system, and the service will be temporarily offline for a short period or read only for short period of time. We will make every effort to minimize the disruption to keep the impacted timeframe as short as possible.

Planned maintenance of AP1 satellite

Jun <var data-var='date'> 3</var>, <var data-var='time'>19:53</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 3</var>, <var data-var='time'>19:29</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 3</var>, <var data-var='time'>19:21</var> UTC Update - We are continuing to investigate this issue. Jun <var data-var='date'> 3</var>, <var data-var='time'>19:21</var> UTC Investigating - We are investigating reports of elevated error rates from our API services.

Elevated Error Rates

Mar <var data-var='date'>18</var>, <var data-var='time'>22:35</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>18</var>, <var data-var='time'>21:25</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>18</var>, <var data-var='time'>20:59</var> UTC Update - We are continuing to work on a fix for this issue. Mar <var data-var='date'>18</var>, <var data-var='time'>20:12</var> UTC Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>18</var>, <var data-var='time'>19:44</var> UTC Investigating - We are investigating reports of elevated error rates from our API services.

Mar <var data-var='date'> 6</var>, <var data-var='time'>12:31</var> UTC Resolved - The previously identified issue affecting performance has been resolved. Mar <var data-var='date'> 6</var>, <var data-var='time'>10:48</var> UTC Monitoring - We have applied a fix for the previously mentioned performance impact and are continuing to monitor the system. Mar <var data-var='date'> 6</var>, <var data-var='time'>10:10</var> UTC Investigating - We are currently investigating this issue.

Elevated error rates for US1 Select

Feb <var data-var='date'>24</var>, <var data-var='time'>19:32</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>24</var>, <var data-var='time'>18:58</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>24</var>, <var data-var='time'>18:58</var> UTC Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'>24</var>, <var data-var='time'>18:27</var> UTC Update - We are continuing to investigate this issue. Feb <var data-var='date'>24</var>, <var data-var='time'>18:26</var> UTC Investigating - We are investigating the issue

Increased error rates on US1 services

Dec <var data-var='date'>15</var>, <var data-var='time'>12:31</var> UTC Resolved - The issue with elevated error rates for uploads has been resolved for all affected users. The incident was limited to a region-specific storage tier in the United States.

Issue with elevated error rates for uploads

Dec <var data-var='date'>10</var>, <var data-var='time'>23:52</var> UTC Resolved - The issue with elevated error rates for uploads has been resolved for all affected users. The incident was limited to a region-specific storage tier in the United States. We thank you for your patience while we worked on resolving the issue. Dec <var data-var='date'>10</var>, <var data-var='time'>23:25</var> UTC Investigating - We are experiencing an issue with elevated error rates for uploads. The incident is limited to a region-specific storage tier in the United States. Our engineering team is actively investigating. We apologize to all who are affected by the disruption.

Sep <var data-var='date'>18</var>, <var data-var='time'>19:34</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>18</var>, <var data-var='time'>18:41</var> UTC Investigating - The main storj landing page is returning 500 errors. All Storj services remain unaffected. Use https://www.storj.io/login to login to the web console and use your accounts until this is resolved.

www.storj.io returning 500 errors

Sep <var data-var='date'>16</var>, <var data-var='time'>16:51</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>16</var>, <var data-var='time'>16:36</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>16</var>, <var data-var='time'>16:30</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>16</var>, <var data-var='time'>16:09</var> UTC Investigating - We are investigating reports of elevated error rates from our API services.

Sep <var data-var='date'>13</var>, <var data-var='time'>08:22</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>13</var>, <var data-var='time'>08:14</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>13</var>, <var data-var='time'>05:52</var> UTC Investigating - We have been alerted to an issue causing access keys in the EU1 region to stop working.

EU1 access keys becoming non-functional

Sep <var data-var='date'> 3</var>, <var data-var='time'>21:49</var> UTC Resolved - This incident has been resolved Sep <var data-var='date'> 3</var>, <var data-var='time'>21:09</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 3</var>, <var data-var='time'>20:14</var> UTC Identified - The issue has been identified and a fix is being applied Sep <var data-var='date'> 3</var>, <var data-var='time'>19:44</var> UTC Investigating - We are investigating reports of elevated error rates during uploads

Elevated error rates during uploads for US1 select

Aug <var data-var='date'>28</var>, <var data-var='time'>18:37</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>27</var>, <var data-var='time'>21:25</var> UTC Identified - Email sending on AP1 is disabled due to a bug which caused excessive amounts of bounced emails in a short period of time. The root cause of the bounced emails has been fixed, and we are working with our mail service provider to re-enable sending from ap1.storj.io as soon as possible.

Email sending issue on AP1

Aug <var data-var='date'>26</var>, <var data-var='time'>06:41</var> UTC Resolved - The previously identified issue has been resolved. Aug <var data-var='date'>26</var>, <var data-var='time'>06:19</var> UTC Monitoring - A fix has been applied and we will continue to monitor the system. Aug <var data-var='date'>26</var>, <var data-var='time'>05:32</var> UTC Identified - We have identified the cause of the elevated API error rate and will be applying a fix shortly.

Elevated Error Rate

Aug <var data-var='date'> 7</var>, <var data-var='time'>23:05</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 7</var>, <var data-var='time'>22:45</var> UTC Update - Error rate are normal and we are continuing to monitor for further issues. Aug <var data-var='date'> 7</var>, <var data-var='time'>22:31</var> UTC Update - We are investigating another increase in error rates. Aug <var data-var='date'> 7</var>, <var data-var='time'>21:55</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 7</var>, <var data-var='time'>21:30</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 7</var>, <var data-var='time'>21:25</var> UTC Investigating - We are investigating upload/download failures on US1

US1 - Upload and Download failing requests

Jul <var data-var='date'>22</var>, <var data-var='time'>22:53</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>22</var>, <var data-var='time'>22:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>22</var>, <var data-var='time'>19:00</var> UTC Investigating - We are investigating reports of elevated error rates from our API services.

Jul <var data-var='date'>22</var>, <var data-var='time'>19:00</var> UTC Resolved - We are investigating reports of elevated error rates from our API services.

Jul <var data-var='date'> 9</var>, <var data-var='time'>05:15</var> UTC Resolved - The previously identified issue has been resolved. Jul <var data-var='date'> 9</var>, <var data-var='time'>03:23</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 8</var>, <var data-var='time'>22:30</var> UTC Identified - We have identified the cause of the elevated API error rate and will be applying a fix shortly.

Jun <var data-var='date'>26</var>, <var data-var='time'>11:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>26</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 5</var>, <var data-var='time'>20:39</var> UTC Scheduled - We will be performing planned maintenance on our US-Select-1 Edge services on 26 June 2025, from 3:00 AM to 7:00 AM EDT (7:00 AM to 11:00 AM UTC). Impact: You may experience an outage of up to 1 minute during the maintenance window.

Planned US-Select-1 Edge services maintenance on 26 June 2025

Jun <var data-var='date'>18</var>, <var data-var='time'>14:27</var> UTC Resolved - No more errors have been observed since the last intervention. Jun <var data-var='date'>18</var>, <var data-var='time'>13:58</var> UTC Update - Our additional analysis spotted a problem with the Redis cache. We restarted Redis and saw the remaining errors clearing. Jun <var data-var='date'>18</var>, <var data-var='time'>09:55</var> UTC Monitoring - We identified high lock time in the database and we scaled it up. We are already seeing reduced error levels as we continue to monitor. Jun <var data-var='date'>18</var>, <var data-var='time'>07:59</var> UTC Investigating - Some requests to Storj US1 are failing with error 500. We are investigating the issue.

Elevated error levels on Storj US1

May <var data-var='date'>22</var>, <var data-var='time'>05:13</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>02:47</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>22</var>, <var data-var='time'>02:09</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'>22</var>, <var data-var='time'>01:53</var> UTC Investigating - We are investigating reports of performance impacts to one or more components of our system.

Performance Impact

May <var data-var='date'>22</var>, <var data-var='time'>01:30</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>00:57</var> UTC Investigating - We are investigating reports of performance impacts to one or more components of our system.

Is Storj DCS down?

Storj DCS status is UP

Lastest published events

Planned maintenance of US1 satellite

Elevated error rates for US1

Satellite - Investigating - Elevated Error Rates

Storj DCS Services, Components and Regions

Recent Storj DCS events

Planned maintenance of US1 satellite

Elevated error rates for US1

Satellite - Investigating - Elevated Error Rates

Planned maintenance of EU1 satellite

Planned maintenance of AP1 satellite

Elevated Error Rates