Apr <var data-var='date'> 9</var>, <var data-var='time'>00:38</var> PDT Resolved - StatusPage is operational and issue has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>00:35</var> PDT Update - Issue has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>00:10</var> PDT Investigating - Customers might intermittently experience issues when accessing Statuspage capabilities.

Unable to open manage portal and StatusPage intermittently

Mar <var data-var='date'>27</var>, <var data-var='time'>00:08</var> PDT Resolved - The latency fix is confirmed stable across all integrations, and we are closing this issue as resolved. Mar <var data-var='date'>27</var>, <var data-var='time'>00:08</var> PDT Update - The latency fix is confirmed stable across all integrations, and we are closing this issue as resolved. Mar <var data-var='date'>20</var>, <var data-var='time'>06:39</var> PDT Monitoring - The latency-reduction fix for system metrics has been deployed, and we are actively monitoring its performance. Mar <var data-var='date'>19</var>, <var data-var='time'>15:52</var> PDT Investigating - We are investigating a processing delay affecting system metrics. We are working on a fix and will update you shortly.

Latency in System Metrics

Mar <var data-var='date'>13</var>, <var data-var='time'>11:27</var> PDT Resolved - The issue has been resolved, and the service is operating normally for all affected customers. Feb <var data-var='date'>26</var>, <var data-var='time'>23:50</var> PST Monitoring - System metrics has been fixed for all customers. Feb <var data-var='date'>26</var>, <var data-var='time'>06:11</var> PST Identified - System Metrics fix has been rolled out to majority of the customers. We will continue a gradual rollout to other customers and monitor progress closely. Feb <var data-var='date'>25</var>, <var data-var='time'>22:18</var> PST Investigating - We are currently investigating an issue affecting the display of system metrics on statuspages.

Issues displaying system metrics

Mar <var data-var='date'> 6</var>, <var data-var='time'>21:14</var> PST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 6</var>, <var data-var='time'>21:08</var> PST Verifying - Verification is currently underway for the maintenance items. Mar <var data-var='date'> 6</var>, <var data-var='time'>20:59</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 2</var>, <var data-var='time'>22:35</var> PST Scheduled - As part of our ongoing commitment to providing exceptional service and reliability, we will be performing scheduled maintenance on Statuspage. We are taking every measure to minimise any potential disruptions during this process. Maintenance Schedule: Date and Time: March 7th, 05:00 a.m. UTC Duration: 1 hour maintenance window Purpose: The primary objective of this maintenance is to enhance system performance and ensure continued stability. What to Expect: - Your public and private Statuspages will remain accessible without interruption. - System Metrics will continue to be collected, with updates available shortly after the maintenance is complete. - We anticipate a brief 2-3 minute window during which access to the manage.statuspage.io portal and Statuspage APIs may be temporarily unavailable or experience minor latency. We will actively monitor system performance and stability. We appreciate your patience and understanding as we work to improve our services. Thank you for your continued support.

Statuspage Database Maintenance

Feb <var data-var='date'>23</var>, <var data-var='time'>02:00</var> PST Resolved - New System metrics implementation has been successfully enabled for all customers. Feb <var data-var='date'>20</var>, <var data-var='time'>03:26</var> PST Monitoring - New System Metrics has been rolled out to the majority of our customers, and we are actively monitoring its performance. As Librato has deprecated their platform, we are in the process of removing the Librato integration from our product. Our next update is planned for Monday, February 23, 2026. Feb <var data-var='date'>17</var>, <var data-var='time'>06:50</var> PST Update - Rolling out of the new System Metrics implementation is slowed down to ensure it performs well for the rolled out customers. We continue to monitor progress and plan gradual rollout to other customers. The next update will be on Friday, Feb 20, 2026 or sooner if we achieve significant progress. Feb <var data-var='date'>13</var>, <var data-var='time'>04:40</var> PST Update - The new System Metrics implementation has been rolled out to some customers and is performing well. We will continue a gradual rollout to other customers and monitor progress closely. The next update will be provided early next week. Feb <var data-var='date'>11</var>, <var data-var='time'>04:48</var> PST Update - System Metrics with the new implementation is being rolled out gradually to customers, and we are closely monitoring the progress. The next update will be provided within 48 hours or sooner. Feb <var data-var='date'> 9</var>, <var data-var='time'>03:41</var> PST Update - We continue to explore possible solutions. Statuspage is operating normally except for the System metrics feature, which is disabled for the time being to minimize the impact to users viewing Statuspages. Customers can continue to post publicly about the status of their own systems for overall health and availability. Feb <var data-var='date'> 4</var>, <var data-var='time'>23:46</var> PST Update - Statuspage is operating normally except for the System metrics feature, which is disabled for the time being to minimize the impact to users viewing Statuspages. Customers can continue to post publicly about the status of their own systems for overall health and availability. We are actively engaged in exploring possible solutions and plan to provide further update by early next week. Feb <var data-var='date'> 2</var>, <var data-var='time'>18:43</var> PST Identified - Our team has identified an issue relating to the underlying data used to populate our System Metrics charts, which could cause display errors to appear on customer Statuspages. We are investigating possible solutions, and in the meantime, the System Metrics functionality within Statuspage has been disabled to minimize the impact to users viewing Statuspages. We will provide an update when we are able to confirm that the functionality can be re-enabled without causing errors for customer Statuspages. Please note, this should not impact the ability of customers to use Statuspage to post publicly about the status of their own systems for overall health and availability. Feb <var data-var='date'> 2</var>, <var data-var='time'>13:22</var> PST Investigating - We are currently investigating an issue affecting the display of system metrics on statuspages.

Feb <var data-var='date'>10</var>, <var data-var='time'>15:02</var> PST Resolved - On February 10, 2026, affected Statuspage users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers. Feb <var data-var='date'>10</var>, <var data-var='time'>14:37</var> PST Monitoring - The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability. Feb <var data-var='date'>10</var>, <var data-var='time'>13:48</var> PST Investigating - We are actively investigating reports of an intermittent partial service disruption affecting Statuspage. We'll share updates here as more information is available.

Disrupted Statuspage availability

Feb <var data-var='date'> 2</var>, <var data-var='time'>08:40</var> PST Resolved - The incident has been resolved. Feb <var data-var='date'> 2</var>, <var data-var='time'>07:47</var> PST Monitoring - We have started rolling out a fix and are currently monitoring its impact. We’ll share an update as soon as the issue has been fully resolved. Feb <var data-var='date'> 2</var>, <var data-var='time'>02:56</var> PST Identified - Customers may be experiencing issues accessing Statuspage via the API due to the deprecation of existing keys. Our team is actively working on the fix and will provide an update soon. In the meantime, as a workaround, please generate new credentials with a Statuspage API key and update your integrations accordingly.

Statuspage API Access Issues

Oct <var data-var='date'>29</var>, <var data-var='time'>03:00</var> PDT Resolved - On October 29th, between 9:50 UTC and 10:04 UTC, some Statuspage customers using custom domains may have experienced downtime. Once we identified the root cause of the issue, we took swift action to resolve it. We have verified that the service is now fully restored and operational. Our team is closely monitoring the situation to ensure continued stability. We will conduct an internal review of this incident and implement necessary improvements to our systems to prevent or reduce the likelihood of similar occurrences in the future.

Partial outage while accessing statuspage

Oct <var data-var='date'>23</var>, <var data-var='time'>21:22</var> PDT Resolved - We identified a configuration change to our edge networking that affected our ability to route traffic for Public Statuspages that use a custom domain. This occurred from 02:55 to 03:13 UTC, at which point the issue was rectified. During this period, the ability to view these status pages was unavailable, but the ability to manage them remained functional, ensuring that no updates or notifications were lost. Oct <var data-var='date'>23</var>, <var data-var='time'>21:15</var> PDT Update - We are continuing to monitor for any further issues. Oct <var data-var='date'>23</var>, <var data-var='time'>21:06</var> PDT Monitoring - We have identified a change which affected the availability of public status pages with custom domain. The change has been rolled back and we are monitoring.

Intermittent errors while accessing public Statuspages

Oct <var data-var='date'>20</var>, <var data-var='time'>01:00</var> PDT Resolved - Atlassian Cloud services were impacted due to an incident with our public cloud provider. During this issue, Atlassian's internal services were affected which could have led to intermittent issues while logging into manage.statuspage.io for some of our customers. This issue is resolved and the product is fully functional as of Oct 21, 2025 - 05:24 UTC.

Atlassian Cloud Services impacted

Mar <var data-var='date'>11</var>, <var data-var='time'>00:52</var> PDT Resolved - After a thorough investigation, we have determined that the recent connectivity issues experienced for statuspage.io domains in Brazil were isolated to specific Internet Service Providers (ISPs) within Brazil and there was no impact or issue with Statuspage’s infrastructure and DNS configurations itself. Our team is actively monitoring the situation and trying our best to reach out to the relevant ISPs to ensure that access issues are resolved for all affected users. If connectivity issues persist, and you are located in Brazil, we kindly ask that you open a support request with your internet service provider or follow our community post to resolve the issue. https://community.atlassian.com/forums/Statuspage-articles/Mitigation-steps-for-statuspage-io-domain-ISP-Issues-in-Brazil/ba-p/2951025#M274 Feb <var data-var='date'>25</var>, <var data-var='time'>06:29</var> PST Update - We are actively working with ISPs to resolve the current issues and to better understand the recent changes that have contributed to these problems. We also encourage our customers to contact their ISPs, as this appears to be an ISP-specific issue. Our investigation show that statuspage.io domains can be resolved using Google or Cloudflare DNS resolvers, such as 1.1.1.1 and 8.8.8.8. Please refer to the steps outlined in our community post to access all Statuspage-based domains effectively. https://community.atlassian.com/t5/Statuspage-articles/Mitigation-steps-for-statuspage-io-domain-ISP-Issues-in-Brazil/ba-p/2951025#M274 Feb <var data-var='date'>20</var>, <var data-var='time'>07:43</var> PST Update - Please follow the steps mentioned in the below link to mitigate the DNS issues in Brazil for statuspage.io domains: https://community.atlassian.com/t5/Statuspage-articles/Mitigation-steps-for-statuspage-io-domain-ISP-Issues-in-Brazil/ba-p/2951025#M274 Feb <var data-var='date'>19</var>, <var data-var='time'>01:55</var> PST Identified - We have determined that the connectivity issue is due to a DNS name resolution problem affecting certain ISPs in Brazil, which are unable to resolve *.statuspage.io domains. This issue does not impact all Brazilian customers and subscribers; it varies depending on the customer's or subscriber's ISP. Customers using custom domains for their status pages are not affected. While your Statuspage remains available, ISP configurations are preventing traffic from resolving the Statuspage domain. We are exploring mitigation strategies, but we advise affected customers to contact their ISP to understand why their ISP cannot resolve *.statuspage.io domains. Feb <var data-var='date'>13</var>, <var data-var='time'>23:07</var> PST Update - We are continuing to investigate this issue. Feb <var data-var='date'>13</var>, <var data-var='time'>11:22</var> PST Investigating - We are currently investigating this issue.

statuspage.io domain not resolving in Brazil region for some users

Jan <var data-var='date'>17</var>, <var data-var='time'>21:16</var> PST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>17</var>, <var data-var='time'>21:09</var> PST Verifying - Scheduled maintenance is complete. We are verifying the functionality. There was minimal impact on customer-facing functionality. Jan <var data-var='date'>17</var>, <var data-var='time'>21:00</var> PST In progress - Scheduled maintenance is currently in progress. Jan <var data-var='date'> 9</var>, <var data-var='time'>02:42</var> PST Scheduled - As part of our ongoing commitment to providing exceptional service and reliability, we will be performing scheduled maintenance on Statuspage. We are taking every measure to minimize any potential disruptions during this process. Maintenance Schedule: Date and Time: January 18th, 05:00 AM UTC Duration: 5 minute maintenance window Purpose: The primary objective of this maintenance is to enhance system performance and ensure continued stability. What to Expect: - Your public and private Statuspages will remain accessible without interruption. - System Metrics will continue to be collected, with updates available shortly after the maintenance is complete. - We anticipate a brief 2-3 minute window during which access to the manage.statuspage.io portal and Statuspage APIs may be temporarily unavailable or experience minor latency. We appreciate your patience and understanding as we work to improve our services. Thank you for your continued support.

Nov <var data-var='date'>24</var>, <var data-var='time'>22:04</var> PST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>24</var>, <var data-var='time'>21:38</var> PST Verifying - Verification is currently underway for the maintenance items. Nov <var data-var='date'>24</var>, <var data-var='time'>21:31</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>29</var>, <var data-var='time'>21:04</var> PDT Scheduled - Statuspage has migrated all customer traffic to a more secure infrastructure. A very small number of customers (less than 0.1% of the total customer base) are currently blocked due to unsupported custom configurations. We will reach out to these customers with the necessary action items. If you receive an email from us but you are unsure about which domain is affected, please get in touch with our support team. After 24th Nov 2024, the older infrastructure will be retired. There is no downtime risk for customers who have already migrated. Customers who have received notifications regarding the required updates will not encounter issues as long as the necessary actions are taken. Otherwise, they may face problems related to TLS termination or a complete site outage. Should you experience any issues, please contact our support team through support.atlassian.com.

Upcoming network-related changes

Nov <var data-var='date'> 9</var>, <var data-var='time'>02:10</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'> 9</var>, <var data-var='time'>01:39</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'> 9</var>, <var data-var='time'>01:28</var> PST Identified - We are investigating server errors. We have isolated the problem and applied the fix.

Elevated Server Errors across Statuspage Services

Jun <var data-var='date'>27</var>, <var data-var='time'>21:37</var> PDT Resolved - This issue has been resolved. Jun <var data-var='date'>27</var>, <var data-var='time'>21:07</var> PDT Identified - The issue has been identified, and we will be fixing it shortly. Jun <var data-var='date'>27</var>, <var data-var='time'>20:09</var> PDT Investigating - We are aware of error messages displayed by the Statuspage JSM plugin. The team is currently investigating the issue.

Errors on the Statuspage JSM plugin

Jun <var data-var='date'> 3</var>, <var data-var='time'>17:14</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'> 3</var>, <var data-var='time'>16:26</var> PDT Monitoring - We are investigating an issue with error responses for some Cloud customers across multiple products. We have identified the root cause and expect recovery shortly. In the meantime, we have enabled the alternative login option for Statuspage, so that our customer can still log in to their Statuspages.

Error responses across multiple Cloud products

Mar <var data-var='date'>13</var>, <var data-var='time'>03:27</var> PDT Resolved - This issue has been resolved. Mar <var data-var='date'>13</var>, <var data-var='time'>01:47</var> PDT Monitoring - A fix has been implemented, and we are monitoring the results. The API has fully recovered. Mar <var data-var='date'>13</var>, <var data-var='time'>01:25</var> PDT Identified - The issue has been identified, and a fix is in progress. Mar <var data-var='date'>13</var>, <var data-var='time'>01:00</var> PDT Investigating - We are currently investigating this issue.

Statuspage API is facing intermittent issues

Feb <var data-var='date'> 5</var>, <var data-var='time'>13:00</var> PST Resolved - We have identified and fixed the issue and now Statuspage provisioning is working for our customers. Feb <var data-var='date'> 5</var>, <var data-var='time'>10:36</var> PST Investigating - We are investigating an issue where we are facing intermittent issues while provisioning Statuspage.

Statuspage product provisioning failing intermittently

Jan <var data-var='date'>26</var>, <var data-var='time'>21:24</var> PST Completed - The scheduled maintenance is completed. Jan <var data-var='date'>26</var>, <var data-var='time'>21:18</var> PST Verifying - Verification is currently underway for maintenance items. Jan <var data-var='date'>26</var>, <var data-var='time'>21:01</var> PST In progress - Scheduled maintenance is in progress. Jan <var data-var='date'>19</var>, <var data-var='time'>20:43</var> PST Update - This maintenance has been rescheduled to Jan 26th, 2100 PST. Jan <var data-var='date'> 2</var>, <var data-var='time'>20:34</var> PST Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, Statuspage will be conducting service maintenance on the date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: 20th January 05:00 AM UTC, 10-minute maintenance window Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 10-minute maintenance window. What to expect: During the maintenance window your public and private Statuspages will be served without any interruption. Any System Metrics configured will continue to be collected, but updates will reflect post-completion of maintenance. During the maintenance window, we expect a 5-minute downtime during which customers would not be able to log in to manage.statuspage.io or use Statuspage APIs. We would like to thank you for your patience and understanding during this time period.

Dec <var data-var='date'>15</var>, <var data-var='time'>21:23</var> PST Completed - The scheduled maintenance has been successfully completed. Dec <var data-var='date'>15</var>, <var data-var='time'>21:17</var> PST Verifying - Verification is underway for the modified items. Dec <var data-var='date'>15</var>, <var data-var='time'>21:02</var> PST In progress - Maintenance is in progress. We will provide updates as necessary. Dec <var data-var='date'> 8</var>, <var data-var='time'>05:02</var> PST Update - We will be undergoing scheduled maintenance during this time. Dec <var data-var='date'> 8</var>, <var data-var='time'>04:36</var> PST Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, Statuspage will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event. Date and Time: 16th December 05:00 AM UTC, 5-minute maintenance window Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 5-minute maintenance window. What to expect: During the maintenance window, we expect a 3-minute downtime where customers would not be able to log in to manage.statuspage.io, Statuspage APIs will not be available and system metrics will be updated post the maintenance activity. Customers' public and private Statuspages will be served without any interruption during this maintenance window. We would like to thank you for your patience and understanding during this time period.

Emergency Statuspage Database Maintenance

Nov <var data-var='date'>17</var>, <var data-var='time'>09:25</var> PST Resolved - There was an intermittent error with status embed page where cached responses were incorrectly being shown to a few customers. This is resolved as of now. Nov <var data-var='date'>17</var>, <var data-var='time'>08:37</var> PST Investigating - We are investigating an intermittent issue reported by a few customers about wrong data shown in the status embed frame in their sites. We are investigating this issue currently and will share updates soon.

Intermittent issues in incidents shown in Status embed frame

Oct <var data-var='date'>28</var>, <var data-var='time'>01:01</var> PDT Resolved - Issue is now resolved and everything is back to normal working state. Oct <var data-var='date'>28</var>, <var data-var='time'>00:55</var> PDT Monitoring - Update: We have fixed the issue and are monitoring actively Oct <var data-var='date'>28</var>, <var data-var='time'>00:36</var> PDT Investigating - We are currently seeing intermittent errors in viewing public Statuspages. We are investigating this problem and will provide updates shortly

Oct <var data-var='date'>27</var>, <var data-var='time'>23:48</var> PDT Completed - The scheduled maintenance has been completed, We are seeing elevated errors while accessing web portal, api and status pages. We will raise an incident soon and provide further updates there. Oct <var data-var='date'>27</var>, <var data-var='time'>22:41</var> PDT Verifying - Verification is currently underway for the maintenance items. Oct <var data-var='date'>27</var>, <var data-var='time'>22:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>29</var>, <var data-var='time'>00:51</var> PDT Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, Statuspage will be conducting service maintenance on the mentioned date and time. Our team will be taking all appropriate actions to minimize service interruptions during this event. Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 1-hour maintenance window. What to expect: During the maintenance window, we expect a ten-minute downtime where customers would not be able to log in to manage.statuspage.io, Statuspage APIs will not be available and system metrics will be updated post the maintenance activity. Customers' public Statuspages will be served using cached pages on a best effort basis during this maintenance window. Private Statuspages will not be accessible during this period. We would like to thank you for your patience and understanding during this time period.

Sep <var data-var='date'>18</var>, <var data-var='time'>12:19</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>18</var>, <var data-var='time'>12:16</var> PDT Monitoring - We have identified the issue and a fix has been implemented. We have scaled our services to mitigate the issue and are monitoring the results. Sep <var data-var='date'>18</var>, <var data-var='time'>11:50</var> PDT Investigating - We are investigating cases of degraded performance for public pages. Pages may be failing to load or loading more slowly than normal.

Elevated Server Errors on Public Pages

Sep <var data-var='date'>13</var>, <var data-var='time'>12:37</var> PDT Resolved - Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been resolved and the service is operating normally. We will publish a post-incident review with the details of the incident and the actions we are taking to prevent similar problem in the future. Sep <var data-var='date'>13</var>, <var data-var='time'>10:37</var> PDT Update - We are no longer seeing occurrences of the Atlassian Accounts login errors, all clients should be able to successfully login now. We will continue to monitor. Sep <var data-var='date'>13</var>, <var data-var='time'>09:42</var> PDT Update - We can see a reduction in the Atlassian Accounts login issues after the mitigation actions were taken. We are still monitoring closely and will continue to provide updates. Sep <var data-var='date'>13</var>, <var data-var='time'>08:33</var> PDT Monitoring - We have identified the root cause of the Atlassian Accounts login issues impacting Cloud Customers and have mitigated the problem. We are now monitoring this closely. Sep <var data-var='date'>13</var>, <var data-var='time'>07:16</var> PDT Investigating - We are investigating an issue with Atlassian Accounts login that is impacting some Cloud customers. We will provide more details within the next hour.

Is Statuspage down?

Statuspage status is UP

Lastest published events

Unable to open manage portal and StatusPage intermittently

Latency in System Metrics

Issues displaying system metrics

Statuspage Services, Components and Regions

Recent Statuspage events

Unable to open manage portal and StatusPage intermittently

Latency in System Metrics

Issues displaying system metrics

Statuspage Database Maintenance

Issues displaying system metrics

Disrupted Statuspage availability