Jul <var data-var='date'>30</var>, <var data-var='time'>15:23</var> UTC Resolved - This incident has been resolved now. Jul <var data-var='date'>30</var>, <var data-var='time'>15:20</var> UTC Identified - We are performing a database update and login is temporarily unavailable; we will update this page as soon as service is restored.

Undergoing Maintenance

Jul <var data-var='date'>16</var>, <var data-var='time'>09:19</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>16</var>, <var data-var='time'>09:11</var> UTC Identified - We are currently migrating our database. You may encounter errors when performing certain actions. This should only last for 5 minutes, after which everything should return to normal.

Jun <var data-var='date'>12</var>, <var data-var='time'>14:25</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>14:01</var> UTC Investigating - Meta is having an outage that's affecting Facebook and Instagram features in Statusbrew. The issue is on Meta's side. We're monitoring and will update as it resolves.

META API Down

May <var data-var='date'>31</var>, <var data-var='time'>19:08</var> UTC Resolved - We had a service disruption yesterday (May 30) between 15:32–17:20 UTC during which posts scheduled for publishing were not sent out. The issue has now been resolved, and publishing is working as expected. Unfortunately, posts scheduled to go out during that window will need to be sent or rescheduled manually. We're sorry for the disruption. Please let us know if you need any help rescheduling your posts.

Publishing Disruption – May 30 (Resolved)

May <var data-var='date'> 5</var>, <var data-var='time'>07:47</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 3</var>, <var data-var='time'>06:56</var> UTC Investigating - We are currently investigating a META API issue that is causing Instagram and Threads posts to fail for many users. Our team is working to resolve this issue. We sincerely apologize for any inconvenience caused.

Issue Publishing Posts to Instagram and Threads

Mar <var data-var='date'>30</var>, <var data-var='time'>10:29</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>26</var>, <var data-var='time'>16:39</var> UTC Identified - We’re seeing reports of TikTok posts failing to go out, even if they show as published, or they are just stuck and eventually fail. It looks like a wider issue with TikTok's API. We will update as we know more.

TikTok Posts Failing To Post

Mar <var data-var='date'>13</var>, <var data-var='time'>09:34</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>12</var>, <var data-var='time'>16:41</var> UTC Identified - We're aware of an issue affecting video uploads to Facebook through Statusbrew. If you're trying to publish video content to Facebook pages, you may see errors or failed uploads. We've traced this to a technical issue on Meta's side affecting video processing across their platform. This is not a Statusbrew platform issue, and no action is needed on your end. We recommend holding off on retrying video posts to Facebook until this is resolved to avoid duplicate or stuck content. Our team is monitoring Meta's progress toward a fix, and we'll post updates here as the situation develops.

Investigating — Facebook Video Publishing Issues

Feb <var data-var='date'>27</var>, <var data-var='time'>08:12</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>26</var>, <var data-var='time'>11:29</var> UTC Investigating - We’re investigating an issue where Instagram Reels publishing via the Instagram Graph API may fail because some Reels are being detected as carousel items. This results in a 400 error (e.g., “Media created with media_type=VIDEO is a carousel item and cannot be published as a standalone post”). We’ll provide updates as soon as we have more information or a fix is available. Reference: https://developers.facebook.com/community/threads/1970836260493737/

Instagram Reels Publish Failures

Feb <var data-var='date'> 9</var>, <var data-var='time'>18:19</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 4</var>, <var data-var='time'>17:37</var> UTC Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'> 4</var>, <var data-var='time'>17:36</var> UTC Identified - New users may face issues connecting or reauthenticating their Facebook and Instagram profiles on Statusbrew due to a recent META API change. We've implemented the change and are awaiting META's approval; this should be resolved soon.

META Profile Connection

Dec <var data-var='date'>24</var>, <var data-var='time'>12:14</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'>24</var>, <var data-var='time'>12:04</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>24</var>, <var data-var='time'>12:03</var> UTC Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>24</var>, <var data-var='time'>11:50</var> UTC Update - We are continuing to investigate this issue. Dec <var data-var='date'>24</var>, <var data-var='time'>11:49</var> UTC Investigating - We’re currently investigating an issue where the Statusbrew app is unavailable for some users. Our team is actively working to identify the cause and restore service as quickly as possible.

App Outage

Nov <var data-var='date'>17</var>, <var data-var='time'>06:41</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>14</var>, <var data-var='time'>08:48</var> UTC Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>12</var>, <var data-var='time'>08:46</var> UTC Monitoring - We’re currently experiencing an issue where Facebook Reels and Stories are failing to publish. This is due to an ongoing problem with the Meta API affecting all platforms. More details can be found here: https://developers.facebook.com/community/threads/847406384399939/ We’re in contact with Meta while they investigate. We’ll share updates here as soon as more information is available.

Facebook video publishing failures (Meta platform issue)

Oct <var data-var='date'>21</var>, <var data-var='time'>04:03</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>17:59</var> UTC Monitoring - AWS is experiencing a service outage that’s impacting Statusbrew. You may encounter issues creating or publishing posts, uploading media, and performing other actions. Our chat support is also affected, so responses may be delayed. We’re monitoring AWS’s status and will update here. Sorry for the troubles!

AWS outage issues

Oct <var data-var='date'> 9</var>, <var data-var='time'>09:33</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 9</var>, <var data-var='time'>07:43</var> UTC Identified - A background indexing task in one cluster is causing intermittent delays and load errors for some users. Data remains safe and queued actions will process as capacity recovers. No action is required. We're steadily restoring service and monitoring closely. Apologies for the inconvenience.

Disruptions in Engage

Oct <var data-var='date'> 9</var>, <var data-var='time'>06:51</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 9</var>, <var data-var='time'>06:44</var> UTC Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>06:44</var> UTC Identified - Some clusters are impacted by a database migration. We’re on it. Service will be back shortly. Apologies for the inconvenience.

Login Issue

Aug <var data-var='date'>15</var>, <var data-var='time'>17:39</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>14</var>, <var data-var='time'>13:56</var> UTC Identified - Ongoing issues on Meta’s side may have required reauthentication for some of your profiles connected to Statusbrew. If prompted, please reauthenticate. We are monitoring the situation and apologize for any inconvenience.

Meta API Errors

Feb <var data-var='date'>27</var>, <var data-var='time'>18:59</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>27</var>, <var data-var='time'>15:47</var> UTC Update - We are continuing to investigate this issue. Feb <var data-var='date'>27</var>, <var data-var='time'>15:45</var> UTC Investigating - Statusbrew is currently down due to a server overload issue. Service should be restored soon! We'll keep you posted. Apologies for the inconvenience.

Jan <var data-var='date'>18</var>, <var data-var='time'>10:24</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>18</var>, <var data-var='time'>10:07</var> UTC Identified - A recent release is affecting the post's visibility in the calendar. We're working on this and it should be resolved soon. Your scheduled content will not be affected.

Calendar Posts Visibility

Oct <var data-var='date'> 9</var>, <var data-var='time'>16:15</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 9</var>, <var data-var='time'>16:15</var> UTC Update - All systems operational Oct <var data-var='date'> 9</var>, <var data-var='time'>15:38</var> UTC Investigating - It should be fixed soon. We'll keep you posted! Apologies for the inconvenience caused.

Temporary Outage

Mar <var data-var='date'>30</var>, <var data-var='time'>07:23</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>29</var>, <var data-var='time'>18:54</var> UTC Investigating - We're experiencing a Twitter outage from all their APIs. We'll update once they are back to normal.

Twitter APIs Down

Aug <var data-var='date'>26</var>, <var data-var='time'>05:36</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>25</var>, <var data-var='time'>14:23</var> UTC Monitoring - We have identified and rectified all the issues reported. Everything should be up and running. But we are still monitoring, let us know if you face any errors. Aug <var data-var='date'>25</var>, <var data-var='time'>12:50</var> UTC Investigating - We have pushed a few changes in our Engage platform which might result in a few disruptions related to re-opening of old conversations and some replies not being sent. We are actively working on the fix. It should be resolved in some time. We will keep you posted.

Dec <var data-var='date'> 9</var>, <var data-var='time'>16:06</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'> 9</var>, <var data-var='time'>11:40</var> UTC Identified - Statusbrew is currently experiencing issues with the Facebook API. You might experience difficulties connecting new Facebook & Instagram pages, posting to both these networks & getting new conversations. We are monitoring the situation and will keep you updated. We apologize for the inconvenience.

Connection Issues with Facebook & Instagram

Oct <var data-var='date'> 6</var>, <var data-var='time'>11:15</var> UTC Resolved - You might encounter some missing data when generating reports for the period Sept. 27, 2021 to Oct. 6, 2021. This has been resolved. You should no longer encounter errors & data will be fetched properly going forward. We apologize for the inconvenience.

Limited Reporting Outage

Jan <var data-var='date'>12</var>, <var data-var='time'>19:47</var> UTC Resolved - The issue has been fully resolved with Facebook now and we are no longer seeing this error message. We deeply apologize for the inconvenience and thank you once again for your patience. Jan <var data-var='date'>12</var>, <var data-var='time'>17:30</var> UTC Update - We are continuing to monitor for any further issues. Jan <var data-var='date'>12</var>, <var data-var='time'>15:26</var> UTC Monitoring - We are currently monitoring this issue as Facebook has declared that they have pushed a fix for the same but will take time to be fully available for everyone. Also, we have not received any errors over the last 2 hours. We are hopeful that it will be fixed in the next couple of hours for everyone. Thank you for your patience. Jan <var data-var='date'>12</var>, <var data-var='time'>10:44</var> UTC Update - We are continuing to investigate this issue. Jan <var data-var='date'>12</var>, <var data-var='time'>10:00</var> UTC Investigating - We are currently experiencing difficulties with posting to Facebook from Statusbrew. We are monitoring the situation and will keep you updated. Apologies for the inconvenience.

Facebook publishing issues

Nov <var data-var='date'>26</var>, <var data-var='time'>09:11</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>26</var>, <var data-var='time'>04:45</var> UTC Monitoring - Due to an AWS (Amazon Web Services) outage, our service is facing issues when syncing data from social networks. We are keeping a close watch and will keep you posted when this is fixed. We apologize for any inconvenience!

Degraded Performance

Jul <var data-var='date'>24</var>, <var data-var='time'>15:31</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>24</var>, <var data-var='time'>14:18</var> UTC Investigating - Some of our users might experience high latency in using the Statusbrew application. We are currently investigating the issue and will keep you posted here.

Is Statusbrew down?

Statusbrew status is UP

Lastest published events

Undergoing Maintenance

Undergoing Maintenance

META API Down

Statusbrew Services, Components and Regions

Recent Statusbrew events

Undergoing Maintenance

Undergoing Maintenance

META API Down

Publishing Disruption – May 30 (Resolved)

Issue Publishing Posts to Instagram and Threads

TikTok Posts Failing To Post