Mar <var data-var='date'> 1</var>, <var data-var='time'>20:24</var> GMT-03:00 Resolved - This incident has been resolved.Mar <var data-var='date'> 1</var>, <var data-var='time'>00:27</var> GMT-03:00 Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'> 1</var>, <var data-var='time'>00:14</var> GMT-03:00 Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>28</var>, <var data-var='time'>23:49</var> GMT-03:00 Identified - The issue has been identified and a fix is being implemented.

Instability in the communication with Central Bank's DICT

Feb <var data-var='date'>13</var>, <var data-var='time'>15:24</var> GMT-03:00 Resolved - This incident has been resolved.Feb <var data-var='date'>13</var>, <var data-var='time'>15:24</var> GMT-03:00 Monitoring - A fix has been implemented and we are monitoring the results.

Webhook delivery latency

Jan <var data-var='date'>22</var>, <var data-var='time'>18:03</var> GMT-03:00 Resolved - This incident has been resolved.

There is an instability in our gateway system.

Jan <var data-var='date'>22</var>, <var data-var='time'>15:37</var> GMT-03:00 Resolved - This incident has been resolved.Jan <var data-var='date'>22</var>, <var data-var='time'>15:36</var> GMT-03:00 Identified - The issue has been identified and a fix is being implemented.

There is an instability in the Brcode system.

Jan <var data-var='date'>19</var>, <var data-var='time'>15:20</var> GMT-03:00 Resolved - This incident has been resolved.Jan <var data-var='date'>19</var>, <var data-var='time'>15:13</var> GMT-03:00 Update - We are continuing to monitor for any further issues.Jan <var data-var='date'>19</var>, <var data-var='time'>14:51</var> GMT-03:00 Update - The current issue is affecting the Central Bank’s DICT system, preventing the use of Pix keys in any capacity.Jan <var data-var='date'>19</var>, <var data-var='time'>14:48</var> GMT-03:00 Monitoring - We are currently experiencing a Pix instability due to an issue in the Central Bank’s systems. Our team is monitoring the situation and will provide updates as more information becomes available.

There is an instability in Central Bank's system.

Dec <var data-var='date'>10</var>, <var data-var='time'>19:00</var> GMT-03:00 Resolved - Between 10/dez 18:50 and 11/12 09:30 (GMT-3), some card purchase transactions were not approved due to an internal issue in the acquiring authorization flow. The issue was resolved, and all systems have been operating normally since then.

Card Acquiring authorization instability

Nov <var data-var='date'> 9</var>, <var data-var='time'>05:00</var> GMT-03:00 Completed - The scheduled maintenance has been completed.Nov <var data-var='date'> 9</var>, <var data-var='time'>02:00</var> GMT-03:00 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>16</var>, <var data-var='time'>09:46</var> GMT-03:00 Scheduled - Maintenance in our Pix infrastructure. During that time, there might be some instability when processing Pix operations

Pix Infrastructure Maintenance

Nov <var data-var='date'> 5</var>, <var data-var='time'>09:15</var> GMT-03:00 Resolved - This incident has been resolved.Nov <var data-var='date'> 5</var>, <var data-var='time'>08:32</var> GMT-03:00 Investigating - There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

Settlement Bank communication instability

Nov <var data-var='date'> 2</var>, <var data-var='time'>07:00</var> GMT-03:00 Completed - The scheduled maintenance has been completed.Nov <var data-var='date'> 2</var>, <var data-var='time'>00:00</var> GMT-03:00 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'> 9</var>, <var data-var='time'>17:11</var> GMT-03:00 Scheduled - Maintenance in the backup Pix infrastructure. During that time, there might be some instability when processing Pix operations

Oct <var data-var='date'>30</var>, <var data-var='time'>16:52</var> GMT-03:00 Resolved - This incident has been resolved.Oct <var data-var='date'>30</var>, <var data-var='time'>16:39</var> GMT-03:00 Monitoring - A fix has been implemented and we are monitoring the results.

There is an instability in the Pix settlement system

Oct <var data-var='date'>24</var>, <var data-var='time'>11:44</var> GMT-03:00 Resolved - This incident has been resolved.Oct <var data-var='date'>24</var>, <var data-var='time'>11:25</var> GMT-03:00 Update - We are continuing to investigate this issue.Oct <var data-var='date'>24</var>, <var data-var='time'>11:06</var> GMT-03:00 Investigating - There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

Oct <var data-var='date'>24</var>, <var data-var='time'>10:02</var> GMT-03:00 Resolved - We have been monitoring the provider’s service since yesterday, and it has remained stable during this period. As the functionality has been consistently operating as expected, we are now marking this incident as resolved.Oct <var data-var='date'>23</var>, <var data-var='time'>17:02</var> GMT-03:00 Monitoring - After further investigation, we identified that the issue was caused by an instability in our provider’s services. The service now appears to have stabilized, and our team is currently monitoring to ensure everything remains fully operational.Oct <var data-var='date'>23</var>, <var data-var='time'>16:33</var> GMT-03:00 Investigating - We’re currently investigating an instability in the provider postal code lookup service, which affects only the address search step in physical card requests.

Instability in provider postal code lookup (physical card requests)

Oct <var data-var='date'>23</var>, <var data-var='time'>11:00</var> GMT-03:00 Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>23</var>, <var data-var='time'>10:25</var> GMT-03:00 Update - Scheduled maintenance is still in progress. We will provide updates as necessary.Oct <var data-var='date'>23</var>, <var data-var='time'>10:17</var> GMT-03:00 Update - Scheduled maintenance is still in progress. We will provide updates as necessary.Oct <var data-var='date'>23</var>, <var data-var='time'>10:03</var> GMT-03:00 Update - Scheduled maintenance is still in progress. We will provide updates as necessary.Oct <var data-var='date'>23</var>, <var data-var='time'>10:00</var> GMT-03:00 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>20</var>, <var data-var='time'>20:36</var> GMT-03:00 Update - We will be undergoing scheduled maintenance during this time.Oct <var data-var='date'>16</var>, <var data-var='time'>12:47</var> GMT-03:00 Scheduled - Maintenance in our Pix infrastructure. Downtime is expected from 10:00 until 10:30, and there might be some instability when processing Pix operations during the remaining time.

Oct <var data-var='date'>10</var>, <var data-var='time'>05:00</var> GMT-03:00 Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>10</var>, <var data-var='time'>02:00</var> GMT-03:00 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'> 9</var>, <var data-var='time'>17:09</var> GMT-03:00 Scheduled - Emergency maintenance in the Pix infrastructure. During that time, there might be some instability when processing Pix operations

Oct <var data-var='date'> 6</var>, <var data-var='time'>20:11</var> GMT-03:00 Resolved - This incident has been resolved.Oct <var data-var='date'> 6</var>, <var data-var='time'>18:43</var> GMT-03:00 Monitoring - We are monitoringOct <var data-var='date'> 6</var>, <var data-var='time'>18:43</var> GMT-03:00 Investigating - We are currently investigating this issue.

There is an instability in Central Bank's DICT system. PixKey queries and BR Code previews are unavailable.

Oct <var data-var='date'> 4</var>, <var data-var='time'>05:00</var> GMT-03:00 Completed - The scheduled maintenance has been completed.Oct <var data-var='date'> 4</var>, <var data-var='time'>01:00</var> GMT-03:00 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'>11</var>, <var data-var='time'>19:29</var> GMT-03:00 Scheduled - Scheduled maintenance in the Pix infrastructure. During that time, there might be some instability when processing Pix operations

Sep <var data-var='date'>29</var>, <var data-var='time'>11:41</var> GMT-03:00 Resolved - This incident has been resolved.Sep <var data-var='date'>29</var>, <var data-var='time'>11:41</var> GMT-03:00 Monitoring - A fix has been implemented and we are monitoring the results.

Sep <var data-var='date'>27</var>, <var data-var='time'>05:00</var> GMT-03:00 Completed - The scheduled maintenance has been completed.Sep <var data-var='date'>27</var>, <var data-var='time'>01:00</var> GMT-03:00 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'>11</var>, <var data-var='time'>19:27</var> GMT-03:00 Scheduled - Scheduled maintenance in the Pix backup infrastructure. During that time, there might be some instability when processing Pix operations.

Sep <var data-var='date'>23</var>, <var data-var='time'>18:46</var> GMT-03:00 Resolved - This incident has been resolved.Sep <var data-var='date'>23</var>, <var data-var='time'>18:21</var> GMT-03:00 Investigating - There is an instability in processing Pix operations.

Instability in Pix settlement

Sep <var data-var='date'> 3</var>, <var data-var='time'>02:00</var> GMT-03:00 Completed - The scheduled maintenance has been completed.Sep <var data-var='date'> 2</var>, <var data-var='time'>22:00</var> GMT-03:00 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'> 1</var>, <var data-var='time'>16:24</var> GMT-03:00 Scheduled - Maintenance from our network provider in our backup links. During that time, there might be some instability when processing Pix operations.

Pix Infrastructure Provider Maintenance

Aug <var data-var='date'>30</var>, <var data-var='time'>12:00</var> GMT-03:00 Completed - The scheduled maintenance has been completed.Aug <var data-var='date'>30</var>, <var data-var='time'>06:00</var> GMT-03:00 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'>28</var>, <var data-var='time'>11:30</var> GMT-03:00 Scheduled - Our Boleto infrastructure provider will be undergoing scheduled maintenance. During this time, there may be temporary instability when processing Boleto, Tax, and Utility Payments, as well as when requesting previews.

Boleto Payment and Tax Payment Scheduled Maintenance

Aug <var data-var='date'>28</var>, <var data-var='time'>03:00</var> GMT-03:00 Completed - The scheduled maintenance has been completed.Aug <var data-var='date'>28</var>, <var data-var='time'>02:30</var> GMT-03:00 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'>27</var>, <var data-var='time'>11:46</var> GMT-03:00 Scheduled - Scheduled maintenance in the Pix infrastructure. During that time, there might be some instability when processing Pix operations.

Aug <var data-var='date'> 6</var>, <var data-var='time'>16:25</var> GMT-03:00 Resolved - This incident has been resolved.Aug <var data-var='date'> 6</var>, <var data-var='time'>15:34</var> GMT-03:00 Investigating - We are currently investigating this issue.

Aug <var data-var='date'> 6</var>, <var data-var='time'>11:48</var> GMT-03:00 Resolved - This incident has been resolved.Aug <var data-var='date'> 6</var>, <var data-var='time'>11:21</var> GMT-03:00 Investigating - There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.

Jul <var data-var='date'>29</var>, <var data-var='time'>07:00</var> GMT-03:00 Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>29</var>, <var data-var='time'>05:00</var> GMT-03:00 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>28</var>, <var data-var='time'>16:28</var> GMT-03:00 Scheduled - Scheduled maintenance in the Pix infrastructure. During that time, there might be some instability when processing Pix operations.

Is STARK BANK down?

STARK BANK status is UP

Lastest published events

Instability in the communication with Central Bank's DICT

Webhook delivery latency

There is an instability in our gateway system.

STARK BANK Services, Components and Regions

Recent STARK BANK events

Instability in the communication with Central Bank's DICT

Webhook delivery latency

There is an instability in our gateway system.

There is an instability in the Brcode system.

There is an instability in Central Bank's system.

Card Acquiring authorization instability

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Is STARK BANK down?

STARK BANK status is UP

Lastest published events

Instability in the communication with Central Bank's DICT

Webhook delivery latency

There is an instability in our gateway system.

STARK BANK Services, Components and Regions

Recent STARK BANK events

Instability in the communication with Central Bank's DICT

Webhook delivery latency

There is an instability in our gateway system.

There is an instability in the Brcode system.

There is an instability in Central Bank's system.

Card Acquiring authorization instability

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!