Jul <var data-var='date'>10</var>, <var data-var='time'>16:32</var> UTC Resolved - The offending change has been rolled back and things are now working again as before. If you still see a white screen try refreshing the page. If you still see any other issues please reach out to support in the first instance. Apologies for the disruption! Jul <var data-var='date'>10</var>, <var data-var='time'>16:23</var> UTC Investigating - An update made a few minutes ago has failed, causing users of Stacker Astra to see a white screen when loading the page. We are reverting the failed deployment and hope to have things working again within a few minutes.

Astra outage from failed deployment

Jun <var data-var='date'>26</var>, <var data-var='time'>15:16</var> UTC Resolved - This maintenance is complete. There were three short periods of outage, under 1 minute each. Thanks again for your patience. If anyone is still experiencing any problems, please reach out to support in the first instance and we'll be able to investigate. Jun <var data-var='date'>26</var>, <var data-var='time'>14:42</var> UTC Identified - As part of a performance change we are going to be restarting the database which hosts in-app data for Stacker Astra. This will begin in the next 10 minutes and will cause up to 5 minutes of downtime for Astra apps. I apologies for the short notice of this disruption. Stacker Classic and Stacker.ai will not be affected.

Unscheduled database manitenance

Mar <var data-var='date'>27</var>, <var data-var='time'>10:28</var> UTC Completed - This maintenance is now complete. Thanks everyone for your patience. We'll be continuing to monitor performance today to ensure it has not caused any regressions. Mar <var data-var='date'>27</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>26</var>, <var data-var='time'>12:15</var> UTC Scheduled - We will be making some infrastructure changes to both Classic (V4) and Astra (V5) products tomorrow which require restarting each of our production databases to update their configuration. This will cause two 1-minute periods of downtime for all Stacker apps during this period. Classic (V4) - beginning 09:00 UTC, expected to be resolved by 09:30. Astra (V5) - beginning 10:00 UTC, expected to be resolved by 10:30. If you experience any issues lasting more than 1-2 minutes or which persist after a page refresh please contact suppoort.

Scheduled maintenance to databases (both Classic V4 and Astra V5)

Mar <var data-var='date'>20</var>, <var data-var='time'>12:43</var> UTC Resolved - This update is now complete. Apologies again for the disruption. If you are still seeing any issues please reach out to support. Mar <var data-var='date'>20</var>, <var data-var='time'>12:43</var> UTC Update - We are continuing to work on a fix for this issue. Mar <var data-var='date'>20</var>, <var data-var='time'>12:22</var> UTC Update - We are continuing to work on a fix for this issue. Mar <var data-var='date'>20</var>, <var data-var='time'>12:15</var> UTC Identified - We are applying an unscheduled database upgrade this morning to respond to a performance incident in Stacker V5 Astra. This will cause 1-2 minutes of downtime for Astra apps. Apologies for the disruption.

Unscheduled database restart

Feb <var data-var='date'>20</var>, <var data-var='time'>23:18</var> UTC Resolved - This has now been resolved, thank you! Feb <var data-var='date'>20</var>, <var data-var='time'>19:58</var> UTC Investigating - We are currently looking into an issue where Stacker apps are not loading and are not accessible to users.

Unable to access Stacker apps

Feb <var data-var='date'> 3</var>, <var data-var='time'>14:34</var> UTC Resolved - This incident has been resolved! Feb <var data-var='date'> 3</var>, <var data-var='time'>14:29</var> UTC Identified - We have identified an issue preventing access to the Stacker website and Stacker workspaces via the Stacker domain. We will provide an update once a fix has been deployed. Thank you for your patience.

Stacker Access Down

Jul <var data-var='date'>23</var>, <var data-var='time'>13:34</var> UTC Resolved - During a scheduled database upgrade, we experienced some unexpected partial downtime in Astra between 1:16 PM and 1:34 PM UTC. During this window, some data may have been slow to load or temporarily unavailable. The issue has since been resolved, and systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.

Partial Downtime During Scheduled Maintenance

Jun <var data-var='date'>24</var>, <var data-var='time'>14:37</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>00:48</var> UTC Scheduled - We will be performing scheduled maintenance, which may cause temporary disruptions to data syncing, data loading, updates, and automations. This maintenance affects Astra only — Classic will not be impacted.

Scheduled maintenance to Astra database

Jun <var data-var='date'> 6</var>, <var data-var='time'>16:18</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 6</var>, <var data-var='time'>16:14</var> UTC Update - This issue has been resolved. Thanks for your patience. Jun <var data-var='date'> 6</var>, <var data-var='time'>16:10</var> UTC Investigating - We're investigating an issue which is affecting all customers on Stacker Classic not using custom domains.

Stacker Classic Down

May <var data-var='date'>30</var>, <var data-var='time'>18:04</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>30</var>, <var data-var='time'>17:59</var> UTC In progress - Scheduled maintenance is in progress May <var data-var='date'>30</var>, <var data-var='time'>17:45</var> UTC Scheduled - As part of preventing an upcoming incident we're having to restart the database cluster which serves our Astra product. The whole of Astra will be unavailable fr 2-3 minutes while we make this change. I apologies for the short notice for this maintenance. Customers using the Classic product are unaffected.

Unscheduled database maintenance for Astra

May <var data-var='date'>26</var>, <var data-var='time'>16:17</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>26</var>, <var data-var='time'>16:07</var> UTC Update - Scheduled maintenance on Astra is complete. Thank you. May <var data-var='date'>22</var>, <var data-var='time'>17:13</var> UTC Update - We will be undergoing scheduled maintenance during this time. May <var data-var='date'>22</var>, <var data-var='time'>17:12</var> UTC Scheduled - Astra Only (Stacker Classic unaffected) We have a scheduled infrastructure update on Monday, May 26 at 9:00 AM PST. We expect only brief and partial downtime, lasting no more than a minute or two. In most cases, any disruption—such as to Stacker data loading—is barely noticeable. However, there is a chance some automation events will be missed during this short window.

Scheduled maintenance

Apr <var data-var='date'> 7</var>, <var data-var='time'>12:05</var> UTC Resolved - This incident has now been resolved and everything is working as expected. Apr <var data-var='date'> 7</var>, <var data-var='time'>10:44</var> UTC Monitoring - We have fixed the issue and we are investigating the underlying causes. We're monitoring the system while everything returns to normal. Apr <var data-var='date'> 7</var>, <var data-var='time'>09:52</var> UTC Investigating - We are currently urgently investigating an issue impacting Stacker Classic. This is causing Stacker apps to load slowly or to show loading spinners for long periods of time. Our engineers are engaged to resolve this issue as quickly as possible. We'll update here when we have an ETA for resolution.

Stacker Classic Outage

Feb <var data-var='date'>25</var>, <var data-var='time'>19:15</var> UTC Resolved - This has been resolved, you should now be able to access your apps. Please let us know if you have any questions or remaining issues. Feb <var data-var='date'>25</var>, <var data-var='time'>19:03</var> UTC Investigating - This is impacting only Astra users. When opening Stacker it is stuck on the loading page, we are working on finding a fix for the issue. Thank you for your patience while we work through the issue.

Stacker stuck on the loading screen

Nov <var data-var='date'>22</var>, <var data-var='time'>12:00</var> UTC Resolved - We experienced an issue that impacted some users' ability to log into Stacker between 12:20 UTC and 13:40 UTC. The issue has since been resolved. If you're still encountering any problems, please try refreshing your page. If the issue persists, feel free to reach out to us at support@stackerhq.com, and we'll be happy to assist you. We apologize for any inconvenience this may have caused and are actively investigating the cause to prevent this from happening in the future. If you have any questions or concerns, please don’t hesitate to contact our support team. Thank you for your understanding.

Some users unable to login to Stacker (12:20UTC-13:40UTC)

Nov <var data-var='date'>12</var>, <var data-var='time'>08:30</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>12</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>11</var>, <var data-var='time'>10:47</var> UTC Scheduled - We will be undergoing a scheduled database update which will involve Stacker being unavailable for about 10 minutes.

Scheduled Database Update

Nov <var data-var='date'>11</var>, <var data-var='time'>08:10</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>11</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 8</var>, <var data-var='time'>15:03</var> UTC Scheduled - We will be undergoing a scheduled database update which will involve Stacker being unavailable for about 10 minutes.

Sep <var data-var='date'> 9</var>, <var data-var='time'>13:30</var> UTC Resolved - Stacker V5 "Astra" had three short outage periods where all requests to the service failed on Monday between 12:30 and 14:00 UTC. Each of the three outage periods lasted 1-2 minutes. This was a result of some routine database changes causing an unforseen conflict which prevented normal queries from being processed. Because it was part of changes we were making manually we were able to identify and resolve the issue almost immediately. We apologies for the disrption this would have caused to any users online at the time. We're reviewing our processes which should have protected aginst thins kind of conflict.

Short unplanned outages due to database maintenance

Aug <var data-var='date'> 6</var>, <var data-var='time'>13:47</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 6</var>, <var data-var='time'>13:07</var> UTC Monitoring - The issue seems to be resolved and uploads are now working. We will continue to monitor for any further issues. If you still have issues after a page refresh please reach out to support and we'll be able to help you out. Aug <var data-var='date'> 6</var>, <var data-var='time'>09:08</var> UTC Investigating - Our file upload service is not working correctly. This prevents any files being uploaded into Stacker: in attachment fields, rich text fields, app or workspace logos, and so on. We're continuing to investigate the issue. This is affecting both our Classic (V4) and Astra (V5) versions.

File uploads are not working

Jul <var data-var='date'>30</var>, <var data-var='time'>18:48</var> UTC Resolved - We have released a fix for this issue! Please contact support@stackerhq.com if you have questions or continue to experience difficulties. Jul <var data-var='date'>30</var>, <var data-var='time'>18:33</var> UTC Identified - We have identified the issue and are working on a fix. Jul <var data-var='date'>30</var>, <var data-var='time'>18:30</var> UTC Investigating - We are currently investigating an issue where admins are unable to preview as a user in their apps.

Admins are unable to preview as a user

Dec <var data-var='date'>21</var>, <var data-var='time'>06:00</var> UTC Resolved - Attachment fields in Stacker weren't able to add new files. This was caused by an issue with our file storage provider which we have now resolved.

File uploads not available

Nov <var data-var='date'>18</var>, <var data-var='time'>17:31</var> UTC Resolved - We have emailed all customers who need to take action to re-authorize their Airtable connections. Nov <var data-var='date'>18</var>, <var data-var='time'>17:31</var> UTC Monitoring - We have resolved the issues with the Stacker apps, however you may need to repair your authorization with Airtable in order to continue to sync data. Please go to the data connection settings in each application and click "Repair". During the re-authorization process, you need to authorize every Base used in Stacker, across all of your Stacker apps. The simplest way to do this is to select the option labelled "All current and future bases in all current and future workspaces”. Nov <var data-var='date'>18</var>, <var data-var='time'>14:31</var> UTC Identified - We've identified the issue, and have taken Stacker offline in order to safely apply the necessary fix. We're working hard to get it back online as soon as possible. Nov <var data-var='date'>18</var>, <var data-var='time'>11:57</var> UTC Investigating - We are investigating reports that tables from Airtable are not appearing in some users' apps

Airtable tables not appearing in some apps

Nov <var data-var='date'>14</var>, <var data-var='time'>17:39</var> UTC Resolved - This incident has now been resolved! Thank you. Nov <var data-var='date'>14</var>, <var data-var='time'>16:25</var> UTC Identified - We have identified the issue. The following features are experiencing issues: our data source schema syncs (Airtable, Gsheets, Postgres, Salesforce) and Stacker realtime data. Workaround: If you run a schema sync then close the schema sync pop up and refresh your app you should see your changes. Nov <var data-var='date'>14</var>, <var data-var='time'>16:02</var> UTC Investigating - We are currently investigation an issue where Airtable schema sync is not working or is slow. We will keep you updated as we continue to look into this.

Schema sync from Airtable is not syncing or is slow

Nov <var data-var='date'>10</var>, <var data-var='time'>17:35</var> UTC Resolved - The incident of the navigation being hidden has now been resolved. Nov <var data-var='date'>10</var>, <var data-var='time'>17:18</var> UTC Monitoring - A fix has been implemented and we are currently monitoring the fix. Nov <var data-var='date'>10</var>, <var data-var='time'>15:30</var> UTC Identified - The issue has been identified and we are implementing a fix for the navigation being hidden. Nov <var data-var='date'>10</var>, <var data-var='time'>15:24</var> UTC Investigating - We are currently investigating an issue where the navigation and tables appear to be hidden from the app view. We will update when we have more information. Thank you!

Stacker navigation is hidden from app view

Aug <var data-var='date'>29</var>, <var data-var='time'>18:12</var> UTC Resolved - The incident with slow loading times has now been resolved. Aug <var data-var='date'>29</var>, <var data-var='time'>17:50</var> UTC Monitoring - A fix for the long load times in Stacker apps has been deployed and we are continuing to monitor. Aug <var data-var='date'>29</var>, <var data-var='time'>17:27</var> UTC Investigating - We are currently investigating an issue with apps taking longer than normal to load.

Apps are taking longer than normal to load

Aug <var data-var='date'>29</var>, <var data-var='time'>09:03</var> UTC Resolved - Schema sync should now work consistently for password-protected sharing links. There was an unexpected change in the schema sync responses we were getting from Airtable, and we needed some time to adapt. Thanks for your patience while we sorted this out. Aug <var data-var='date'>28</var>, <var data-var='time'>20:00</var> UTC Investigating - We're aware of an ongoing issue affecting schema syncing for Airtable bases with passwords. We'll be looking into this matter and will provide further updates as soon as possible. We apologize for the inconvenience and thank you for your patience.

Is Stacker down?

Stacker status is UP

Lastest published events

Astra outage from failed deployment

Unscheduled database manitenance

Scheduled maintenance to databases (both Classic V4 and Astra V5)

Stacker Services, Components and Regions

Recent Stacker events

Astra outage from failed deployment

Unscheduled database manitenance

Scheduled maintenance to databases (both Classic V4 and Astra V5)

Unscheduled database restart

Unable to access Stacker apps

Stacker Access Down