May <var data-var='date'>21</var>, <var data-var='time'>09:34</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>22:23</var> PDT Update - We are continuing to monitor for any further issues. May <var data-var='date'>14</var>, <var data-var='time'>22:14</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>14</var>, <var data-var='time'>21:54</var> PDT Investigating - We are currently investigating this issue.

IACM Pipeline Struck In Prod4

May <var data-var='date'>21</var>, <var data-var='time'>09:34</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>21</var>, <var data-var='time'>07:49</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>21</var>, <var data-var='time'>07:33</var> PDT Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>21</var>, <var data-var='time'>07:15</var> PDT Update - Our investigation has revealed that the pipeline execution are happening as expected in the backend, The slowness is limited to updates in pipeline UI only. May <var data-var='date'>21</var>, <var data-var='time'>06:55</var> PDT Investigating - We are currently investigating an slowness issue in pipeline execution ui.

Prod3 pipeline execution UI slowness

May <var data-var='date'>20</var>, <var data-var='time'>08:01</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 5</var>, <var data-var='time'>08:01</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>08:03</var> PDT Scheduled - Action Required: FME SDKs - Certificate pinning changes. We are migrating to a new streaming service for FME, to set ourselves in a good position for future growth and flexibility towards new SDK capabilities. This change will be rolling out incrementally in the coming days. Action required only if you use a combination of: Mobile SDKs with Streaming enabled (default) Certificate pinning, including pinning the streaming.split.io host To avoid delays in rollout updates, please update your SDK certificate pinning configuration as follows: • Add these new trusted hashes for the streaming.split.io hosts to your list: sha256/yxDRqYvQxLYRrI1aLLCiDqU0F3UvNpi1lhL3hs/gUTw= sha256/s1JscMD9xgtY/27NPHzO4zyr6OFXxhr362lmdgcWREY= sha256/rMvxo1yIbyYMwHuas7KtVlwY5UvDs5P44mYfcaa1XUk= sha256/3K7Fs56s8ttWmmzCMddXr11LwV2dRp0Opb2VvZr/mhs= Note: It is important that you keep the prior streaming pin until the rollout is complete. No other changes required. In the event of any issues with connecting the new services, SDKs will fallback to polling. We will notify you once the migration is complete and it is safe to remove the legacy pin. If you have any questions or need assistance, please reach out to our support team.

Action Required: FME SDKs - Certificate pinning changes.

May <var data-var='date'>20</var>, <var data-var='time'>05:38</var> PDT Resolved - This incident has been resolved. The incident was identified as a slowness on the UI updates for execution graph visualization. Executions were not impacted outside of the UI execution graph visualization. May <var data-var='date'>20</var>, <var data-var='time'>04:52</var> PDT Monitoring - A fix has been implemented which resolved the pipeline slowness , we are currently monitoring the results. May <var data-var='date'>20</var>, <var data-var='time'>03:48</var> PDT Investigating - We have received reports of slowness in Harness pipelines in Prod3 cluster. We are actively investigating this issue. Please monitor this space for further updates.

Prod3 Pipeline UI Updates on execution graph slowness

May <var data-var='date'>16</var>, <var data-var='time'>22:37</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>16</var>, <var data-var='time'>22:36</var> PDT Update - We are continuing to monitor for any further issues. May <var data-var='date'>15</var>, <var data-var='time'>13:59</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>15</var>, <var data-var='time'>13:35</var> PDT Investigating - We are currently investigating this issue.

Custom Dashboards are failing intermittently in prod3

May <var data-var='date'>14</var>, <var data-var='time'>08:02</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>07:58</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>14</var>, <var data-var='time'>07:58</var> PDT Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>14</var>, <var data-var='time'>07:57</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>14</var>, <var data-var='time'>07:56</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>14</var>, <var data-var='time'>06:00</var> PDT Investigating - We are currently investigating this issue.

May <var data-var='date'>14</var>, <var data-var='time'>07:10</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>07:08</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>14</var>, <var data-var='time'>07:03</var> PDT Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>14</var>, <var data-var='time'>06:40</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>14</var>, <var data-var='time'>06:39</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>14</var>, <var data-var='time'>06:36</var> PDT Investigating - We are currently investigating this issue.

Pipeline Updates in Prod4 is taking time.

May <var data-var='date'>14</var>, <var data-var='time'>04:13</var> PDT Resolved - We can confirm normal operation, Slowness issue is resolved. We will publish the RCA May <var data-var='date'>14</var>, <var data-var='time'>04:00</var> PDT Identified - We have identified a potential issue causing the service access problem and are working hard to address it. Please continue to monitor this page for updates. May <var data-var='date'>14</var>, <var data-var='time'>03:57</var> PDT Investigating - We are currently investigating this issue.

Traceable APAC Cluster Slowness

May <var data-var='date'>12</var>, <var data-var='time'>16:10</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>15:50</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>12</var>, <var data-var='time'>14:40</var> PDT Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>12</var>, <var data-var='time'>14:38</var> PDT Investigating - We are currently investigating this issue.

Hosted CI customers using secure connect are facing connectivity issues

May <var data-var='date'>12</var>, <var data-var='time'>10:55</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>10:52</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>12</var>, <var data-var='time'>10:46</var> PDT Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>12</var>, <var data-var='time'>10:37</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>12</var>, <var data-var='time'>10:33</var> PDT Investigating - We are currently investigating this issue.

Platform access issues in Prod1/Prod2/Prod3

May <var data-var='date'>12</var>, <var data-var='time'>07:35</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>02:50</var> PDT Investigating - We are currently investigating this issue.

Secret resolution failures in CI executions - PROD2

May <var data-var='date'>11</var>, <var data-var='time'>16:15</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>11</var>, <var data-var='time'>15:42</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>11</var>, <var data-var='time'>15:42</var> PDT Investigating - We are currently investigating this issue.

Vercel Integration for FME is having delays to synchronize changes

May <var data-var='date'>11</var>, <var data-var='time'>00:16</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>11</var>, <var data-var='time'>00:12</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>10</var>, <var data-var='time'>23:57</var> PDT Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>10</var>, <var data-var='time'>23:48</var> PDT Investigating - We are currently investigating this issue.

Delegate Upgrades are failing for some customers

May <var data-var='date'> 8</var>, <var data-var='time'>11:53</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 8</var>, <var data-var='time'>11:01</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 8</var>, <var data-var='time'>10:05</var> PDT Investigating - We are currently investigating this issue.

FME SDK are experiencing elevated error rates and delays in response.

May <var data-var='date'> 8</var>, <var data-var='time'>11:10</var> PDT Resolved - On May 8, 2026, a CI performance optimization feature flag was inadvertantly impacted customer with older delegate version. The feature was designed to improve CI pipeline initialization performance by deferring secret resolution to runtime on supported delegate versions

Pipeline and secret resolution failures

May <var data-var='date'> 7</var>, <var data-var='time'>05:54</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>05:12</var> PDT Update - We are continuing to monitor for any further issues. May <var data-var='date'> 7</var>, <var data-var='time'>05:12</var> PDT Update - A fix has been implemented and we are monitoring the system. May <var data-var='date'> 7</var>, <var data-var='time'>05:09</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 7</var>, <var data-var='time'>05:06</var> PDT Update - Executions are running fine now. However, there is still some slowness in the execution graph generation so we might see some delay in the execution updates to show up in UI. But executions would work without any delay/slowness. May <var data-var='date'> 7</var>, <var data-var='time'>04:20</var> PDT Identified - We have identified the root cause as elevated queue depth and throughput saturation on the MongoDB layer, leading to processing latency. A fix is being implemented to optimize handling and restore database stability May <var data-var='date'> 7</var>, <var data-var='time'>03:19</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'> 7</var>, <var data-var='time'>01:00</var> PDT Investigating - We are currently investigating this issue.

Deployment Degradation - Slowness in Prod3

May <var data-var='date'> 7</var>, <var data-var='time'>04:23</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>02:05</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 7</var>, <var data-var='time'>01:43</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'> 7</var>, <var data-var='time'>01:17</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'> 7</var>, <var data-var='time'>00:54</var> PDT Investigating - Deployment Degradation – Failures in Prod1,2,3

Deployment Degradation – Failures in Prod1,2,3

May <var data-var='date'> 5</var>, <var data-var='time'>10:51</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>10:14</var> PDT Investigating - We are currently investigating this issue.

infracost integration degraded in iacm pipelines

May <var data-var='date'> 5</var>, <var data-var='time'>01:17</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>00:57</var> PDT Investigating - We are currently experiencing an issue, K8s customer billing data will be stale.

K8s Customer Billing Data will be outdated

May <var data-var='date'> 1</var>, <var data-var='time'>13:10</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 1</var>, <var data-var='time'>12:58</var> PDT Update - We are largely mitigated and most pipelines are running normally. We are monitoring all parameters to make sure there are no issues before closing it. May <var data-var='date'> 1</var>, <var data-var='time'>10:15</var> PDT Update - We are continuing to monitor for any further issues. May <var data-var='date'> 1</var>, <var data-var='time'>10:14</var> PDT Update - We are continuing to monitor for any further issues. May <var data-var='date'> 1</var>, <var data-var='time'>09:56</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 1</var>, <var data-var='time'>09:28</var> PDT Investigating - We are currently investigating this issue.

Prod3 experiences slowness in pipelines

May <var data-var='date'> 1</var>, <var data-var='time'>13:10</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 1</var>, <var data-var='time'>12:58</var> PDT Update - We are largely mitigated and most pipelines are running normally. We are monitoring all parameters to make sure there are no issues before closing it. May <var data-var='date'> 1</var>, <var data-var='time'>08:37</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 1</var>, <var data-var='time'>08:02</var> PDT Investigating - We are currently investigating this issue.

Intermittent slowness during pipeline executions (Prod1, Prod2)

Apr <var data-var='date'>30</var>, <var data-var='time'>10:50</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>30</var>, <var data-var='time'>10:27</var> PDT Identified - Issue has been identified and mitigated Apr <var data-var='date'>30</var>, <var data-var='time'>09:25</var> PDT Investigating - We are currently investigating this issue.

Platform is experiencing degraded performance for some organizations.

Apr <var data-var='date'>30</var>, <var data-var='time'>09:14</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>30</var>, <var data-var='time'>08:57</var> PDT Investigating - We are currently investigating this issue.

FME UI errors on creating/updating Flags for subset of customers who have Jira integration.

Apr <var data-var='date'>29</var>, <var data-var='time'>12:30</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>29</var>, <var data-var='time'>11:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>29</var>, <var data-var='time'>11:10</var> PDT Scheduled - We are currently rolling out an infrastructure update to our push notification service as part of ongoing reliability improvements. We do not anticipate any customer impact during this period and will continue to monitor closely

Planned: Push Notification Infrastructure Update APAC South East

Apr <var data-var='date'>28</var>, <var data-var='time'>12:00</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>28</var>, <var data-var='time'>11:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>28</var>, <var data-var='time'>13:30</var> PDT Scheduled - We are currently rolling out an infrastructure update to our push notification service as part of ongoing reliability improvements. We do not anticipate any customer impact during this period and will continue to monitor closely.

Is Split down?

Split status is UP

Lastest published events

IACM Pipeline Struck In Prod4

Prod3 pipeline execution UI slowness

Action Required: FME SDKs - Certificate pinning changes.

Split Services, Components and Regions

Recent Split events

IACM Pipeline Struck In Prod4

Prod3 pipeline execution UI slowness

Action Required: FME SDKs - Certificate pinning changes.

Prod3 Pipeline UI Updates on execution graph slowness

Custom Dashboards are failing intermittently in prod3

IACM Pipeline Struck In Prod4

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Is Split down?

Split status is UP

Lastest published events

IACM Pipeline Struck In Prod4

Prod3 pipeline execution UI slowness

Action Required: FME SDKs - Certificate pinning changes.

Split Services, Components and Regions

Recent Split events

IACM Pipeline Struck In Prod4

Prod3 pipeline execution UI slowness

Action Required: FME SDKs - Certificate pinning changes.

Prod3 Pipeline UI Updates on execution graph slowness

Custom Dashboards are failing intermittently in prod3

IACM Pipeline Struck In Prod4

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!