THIS IS A SCHEDULED EVENT Aug <var data-var='date'>22</var>, <var data-var='time'>09:30</var> - <var data-var='time'>11:30</var> PDT Aug <var data-var='date'>21</var>, <var data-var='time'>14:18</var> PDT Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'> 6</var>, <var data-var='time'>11:59</var> PDT Scheduled - As part of our scheduled maintenance, we will be updating the default Harness Cloud VM images during the maintenance window on August 22, 2026, from 10:00 AM to 12:00 PM IST. What's changing: Linux: The latest image tag will be updated from Ubuntu 22 to Ubuntu 24. Pipelines explicitly pinned to Ubuntu 22 will continue to use that version with no action required. macOS: The latest image tag will be updated from macOS Sonoma to macOS Sequoia. macOS Sonoma will be deprecated as part of this update. What you need to do: If your pipelines rely on the latest image tag, we recommend validating them against the new images before the maintenance window. If you need to continue using a specific OS version, please update your pipeline configuration to pin the desired image version before the maintenance window. If you have any questions or need assistance validating your pipelines, please reach out to the Harness Support team.

Planned Maintenance Window

Aug <var data-var='date'>20</var>, <var data-var='time'>12:23</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>10:17</var> PDT Monitoring - We are observing improved latencies across the board following the fix implemented by our cloud provider. We are continuing to monitor the situation closely and will provide further updates as warranted. We noted some stuck executions for CI for couple of customers, which we are investigating Aug <var data-var='date'>20</var>, <var data-var='time'>09:50</var> PDT Identified - Our cloud provider has confirmed an ongoing incident impacting multiple regions. Harness pipelines have not experienced failures as a result, though some users may continue to experience slowness. We are monitoring the situation closely and will provide updates as more information becomes available. Aug <var data-var='date'>20</var>, <var data-var='time'>09:32</var> PDT Update - We are continuing to investigate this issue. Aug <var data-var='date'>20</var>, <var data-var='time'>09:22</var> PDT Update - Our cloud provider is facing an active incident and we are following up. Aug <var data-var='date'>20</var>, <var data-var='time'>09:05</var> PDT Update - The slowness could cause either of below symptoms: - Pipelines not starting - Delays in execution - Pipelines being cancelled due to timeouts Aug <var data-var='date'>20</var>, <var data-var='time'>08:37</var> PDT Investigating - We are currently investigating this issue.

All modules are running slow in Prod1/2/3/4 due to cloud provider incident

Aug <var data-var='date'>20</var>, <var data-var='time'>08:02</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>07:56</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>20</var>, <var data-var='time'>07:47</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>20</var>, <var data-var='time'>07:32</var> PDT Investigating - We are currently investigating this issue.

FME API write operations started returning 499 errors

Aug <var data-var='date'>19</var>, <var data-var='time'>09:07</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>08:33</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>19</var>, <var data-var='time'>08:22</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>19</var>, <var data-var='time'>08:13</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>19</var>, <var data-var='time'>07:55</var> PDT Update - We are continuing to investigate this issue. Aug <var data-var='date'>19</var>, <var data-var='time'>07:03</var> PDT Update - We are continuing to investigate this issue. Aug <var data-var='date'>19</var>, <var data-var='time'>06:22</var> PDT Investigating - We are currently investigating this issue.

Data ingestion is delayed on Traceable US production

Aug <var data-var='date'> 6</var>, <var data-var='time'>18:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 6</var>, <var data-var='time'>16:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 6</var>, <var data-var='time'>14:11</var> PDT Scheduled - Prod0 will be undergoing scheduled maintenance during this time. All components are expected to have no downtime.

Planned System Maintenance - Prod0

Aug <var data-var='date'> 6</var>, <var data-var='time'>11:21</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'> 6</var>, <var data-var='time'>09:58</var> PDT Update - We are monitoring the stuck pipelines in prod2. For the customers who are still seeing stuck pipelines, we request you to abort and re-trigger. Aug <var data-var='date'> 6</var>, <var data-var='time'>06:50</var> PDT Monitoring - We are monitoring the stuck pipelines in prod2. The new executions are passing as we are continuously monitoring the services.

Monitoring - Pipelines Stuck - Prod2

Aug <var data-var='date'> 6</var>, <var data-var='time'>09:01</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'> 6</var>, <var data-var='time'>08:46</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 6</var>, <var data-var='time'>07:32</var> PDT Update - We are continuing to investigate this issue. Aug <var data-var='date'> 6</var>, <var data-var='time'>07:30</var> PDT Investigating - We are currently investigating a Harness component that is experiencing issues. We are working to identify the cause and restore normal operations as soon as possible.

SEI 2.0 dashboards are not loading

Aug <var data-var='date'> 4</var>, <var data-var='time'>08:28</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>06:16</var> PDT Update - We are continuously rolling out fixes to all Clusters, Prod3 has been resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>06:09</var> PDT Update - We are continuously rolling out fixes to all Clusters, Prod EU1 has been resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>06:00</var> PDT Update - We have identified the issue and started to implement the fix , prod2 is restored. Aug <var data-var='date'> 4</var>, <var data-var='time'>05:17</var> PDT Update - We are continuing to investigate this issue. Aug <var data-var='date'> 4</var>, <var data-var='time'>05:08</var> PDT Update - We are continuing to investigate this issue. Aug <var data-var='date'> 4</var>, <var data-var='time'>05:07</var> PDT Investigating - We are currently investigating this issue.

Editing 'Variable Sets' in the IaCM module is experiencing issue

Aug <var data-var='date'> 3</var>, <var data-var='time'>20:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 3</var>, <var data-var='time'>19:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>28</var>, <var data-var='time'>15:37</var> PDT Scheduled - We’ll be performing a backend infrastructure upgrade to improve reliability and compliance. During this maintenance window, harness code repository module may experience brief, intermittent interruptions. We appreciate your understanding and are working to minimize any impact.

Planned Maintenance Notification

Aug <var data-var='date'> 1</var>, <var data-var='time'>16:49</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>19:44</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>31</var>, <var data-var='time'>19:34</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>31</var>, <var data-var='time'>06:48</var> PDT Investigating - We are currently investigating this issue.

Harness Artifact Registry upload is failing from pipeline - EU1 region

Aug <var data-var='date'> 1</var>, <var data-var='time'>02:11</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>22:45</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>31</var>, <var data-var='time'>19:41</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>31</var>, <var data-var='time'>13:22</var> PDT Investigating - We are currently investigating this issue.

UI dashboards are lagging behind (CI)

Jul <var data-var='date'>30</var>, <var data-var='time'>20:22</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>30</var>, <var data-var='time'>01:07</var> PDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>30</var>, <var data-var='time'>01:07</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>29</var>, <var data-var='time'>22:59</var> PDT Investigating - Summary - We are intermittently facing network connectivity issues with our Build VM's unable to connect to external resources. We are currently investigating the issue.

Intermittent External Network Connectivity Issues Affecting Build VMs

Jul <var data-var='date'>27</var>, <var data-var='time'>06:33</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>27</var>, <var data-var='time'>02:09</var> PDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>27</var>, <var data-var='time'>02:07</var> PDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>27</var>, <var data-var='time'>02:07</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>27</var>, <var data-var='time'>02:05</var> PDT Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'>27</var>, <var data-var='time'>02:04</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>27</var>, <var data-var='time'>01:13</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>27</var>, <var data-var='time'>00:52</var> PDT Investigating - We are currently investigating this issue. Jul <var data-var='date'>26</var>, <var data-var='time'>23:49</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>26</var>, <var data-var='time'>23:45</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>26</var>, <var data-var='time'>23:42</var> PDT Investigating - We are currently investigating this issue.

The Prod3 & Prod1 environment is experiencing intermittent outages. We are currently investigating the issue.

Jul <var data-var='date'>22</var>, <var data-var='time'>16:16</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>22</var>, <var data-var='time'>08:25</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>22</var>, <var data-var='time'>07:58</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>22</var>, <var data-var='time'>07:55</var> PDT Investigating - We are investigating an issue impacting AIDI dashboards. Users may experience increased load times or intermittent failures when accessing dashboards. Our team is actively working to identify the root cause and restore normal performance. We will provide updates as more information becomes available.

AIDI Dashboards – Degraded Performance

Jul <var data-var='date'>20</var>, <var data-var='time'>01:30</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>19</var>, <var data-var='time'>23:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>16</var>, <var data-var='time'>04:37</var> PDT Scheduled - What is happening? As part of our commitment to platform security, performance, and stability, our engineering team will perform scheduled infrastructure upgrades to the Prod5 cluster during the specified maintenance window. What is the impact? We do not anticipate any service disruption or downtime for our customers. What do you need to do? No action is required on your part.

Scheduled Maintenance: Core Infrastructure Updates for Prod5

Jul <var data-var='date'>17</var>, <var data-var='time'>14:56</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>17</var>, <var data-var='time'>11:12</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>17</var>, <var data-var='time'>10:34</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>17</var>, <var data-var='time'>10:16</var> PDT Investigating - We are currently investigating this issue.

Degraded CI performance

Jul <var data-var='date'>17</var>, <var data-var='time'>07:16</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>17</var>, <var data-var='time'>06:19</var> PDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>17</var>, <var data-var='time'>06:19</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>17</var>, <var data-var='time'>06:12</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>17</var>, <var data-var='time'>03:30</var> PDT Investigating - We are currently investigating this issue.

CI git clone calls are failing for specific arm builds

Jul <var data-var='date'>16</var>, <var data-var='time'>00:01</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>15</var>, <var data-var='time'>23:40</var> PDT Investigating - We are currently investigating this issue.

Code services are degraded, git clone is failing

Jul <var data-var='date'>14</var>, <var data-var='time'>04:57</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>14</var>, <var data-var='time'>04:56</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>14</var>, <var data-var='time'>04:25</var> PDT Investigating - Certain users are unable to see feature flags in prod1 and prod2

Certain users are unable to see feature flags in prod1 and prod2

Jul <var data-var='date'>12</var>, <var data-var='time'>11:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>12</var>, <var data-var='time'>10:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 2</var>, <var data-var='time'>00:13</var> PDT Scheduled - We’ll be performing a backend infrastructure upgrade to improve reliability and compliance. During this maintenance window, Feature Flags may experience brief, intermittent interruptions to make new changes to the Feature Flag configurations, but the existing flag configurations will continue to be served through out the window. We appreciate your understanding and are working to minimize any impact.

Jul <var data-var='date'> 9</var>, <var data-var='time'>14:46</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 9</var>, <var data-var='time'>14:10</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 9</var>, <var data-var='time'>13:21</var> PDT Investigating - We are currently investigating this issue.

Few customers experiencing intermittent errors during pipeline execution.

Jul <var data-var='date'> 8</var>, <var data-var='time'>11:56</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 8</var>, <var data-var='time'>09:51</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 8</var>, <var data-var='time'>07:40</var> PDT Investigating - We are currently investigating this issue. Jul <var data-var='date'> 8</var>, <var data-var='time'>01:22</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 8</var>, <var data-var='time'>00:49</var> PDT Investigating - We are currently investigating an issue in Prod3 cluster where Harness platform components are loading slower than expected.

Prod3: Slowness in Harness Platform

Jul <var data-var='date'> 7</var>, <var data-var='time'>05:36</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>04:50</var> PDT Monitoring - A fix has been implemented in one of our microservice responsible for dealing with pipeline templates which has resolved the issue. We are continuing to monitor the issue. Jul <var data-var='date'> 7</var>, <var data-var='time'>03:22</var> PDT Investigating - We are currently investigating an issue in Prod3 cluster where pipeline components are loading slower than expected.

Prod3: Slowness in loading pipeline components

Jul <var data-var='date'> 3</var>, <var data-var='time'>09:11</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>16:31</var> PDT Update - We are continuing to monitor results while the backlog is worked through. Jul <var data-var='date'> 2</var>, <var data-var='time'>13:10</var> PDT Update - We are seeing the backlogged items worked through and continuing to monitor results. Jul <var data-var='date'> 2</var>, <var data-var='time'>08:48</var> PDT Monitoring - A fix has been implemented and we are monitoring the results.

FME - Some customers are experiencing delays in scheduled exports of impressions

Jul <var data-var='date'> 1</var>, <var data-var='time'>03:16</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>02:16</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>02:18</var> PDT Scheduled - Testing Maintenance

Is Split down?

Split status is UP

Lastest published events

All modules are running slow in Prod1/2/3/4 due to cloud provider incident

FME API write operations started returning 499 errors

Data ingestion is delayed on Traceable US production

Split Services, Components and Regions

Recent Split events

Planned Maintenance Window

All modules are running slow in Prod1/2/3/4 due to cloud provider incident

FME API write operations started returning 499 errors

Data ingestion is delayed on Traceable US production

Planned System Maintenance - Prod0

Monitoring - Pipelines Stuck - Prod2