Aug <var data-var='date'>21</var>, <var data-var='time'>16:08</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>21</var>, <var data-var='time'>15:24</var> UTC Monitoring - We are seeing full service recovery across the system, and connectivity has been restored for affected SIMs. Our team continues to closely monitor the network to ensure stability and will take further action if needed. Aug <var data-var='date'>21</var>, <var data-var='time'>13:43</var> UTC Identified - Our team continues to investigate the connectivity issue affecting Blue and Yellow profile SIMs. We have identified increased network traffic that may be contributing to the issue and are investigating further. We have also implemented additional capacity controls to help protect the broader network while the investigation continues. We are starting to see signs of service recovery, although some impact may still be present. We will provide another update as soon as we have more information. Aug <var data-var='date'>21</var>, <var data-var='time'>13:31</var> UTC Update - Our team continues to investigate the potential connectivity issue affecting Blue and Yellow profile SIMs. The issue is still under investigation, and we are working to identify the root cause. We will provide another update as soon as we have more information. Aug <var data-var='date'>21</var>, <var data-var='time'>12:29</var> UTC Investigating - We are currently investigating a potential connectivity issue affecting SIMs using the Blue and Yellow profiles. The issue is not yet confirmed, and our team is actively investigating the situation. We will provide further updates as soon as more information becomes available.

Connectivity Issue Affecting Blue & Yellow SIM Profiles

Aug <var data-var='date'>13</var>, <var data-var='time'>23:01</var> UTC Completed - [2026-08-13 23:00:00] - Maintenance status was updated. Summary: Scheduled maintenance has been completed successfully. Aug <var data-var='date'>13</var>, <var data-var='time'>20:01</var> UTC In progress - [2026-08-13 20:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Aug <var data-var='date'>13</var>, <var data-var='time'>07:41</var> UTC Update - [2026-08-13 07:17:00] - Maintenance status was updated. Summary: Service failover to resilience infrastructure is planned with no anticipated disruption, though increased risk is expected during the transition period. Aug <var data-var='date'>13</var>, <var data-var='time'>07:21</var> UTC Scheduled - Supplier performing emergency maintenance with DRA failover. Increased risk of service disruption during failover window. Affected countries: XX

[External] - Network maintenance with potential service impact

Aug <var data-var='date'>11</var>, <var data-var='time'>17:41</var> UTC Completed - [2026-08-11 17:30:12] - Maintenance status was updated. Summary: The scheduled maintenance has been completed. Aug <var data-var='date'>11</var>, <var data-var='time'>14:01</var> UTC In progress - [2026-08-11 14:01:09] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary. Aug <var data-var='date'>11</var>, <var data-var='time'>13:01</var> UTC Update - [2026-08-11 13:00:29] - Maintenance status was updated. Summary: Scheduled maintenance will begin in 60 minutes. Jul <var data-var='date'>29</var>, <var data-var='time'>15:41</var> UTC Update - [2026-07-29 15:36:57] - Maintenance status was updated. Summary: Scheduled maintenance is planned which may cause brief periods of intermittent service availability during the maintenance window. Jul <var data-var='date'>29</var>, <var data-var='time'>15:41</var> UTC Scheduled - Scheduled maintenance may cause brief periods of intermittent connectivity Affected countries: XX

[External] - Scheduled network maintenance

Aug <var data-var='date'>11</var>, <var data-var='time'>17:21</var> UTC Completed - [2026-08-11 17:11:00] - Maintenance status was updated. Summary: Maintenance completed successfully with no issues observed during gateway system reboot. Aug <var data-var='date'>11</var>, <var data-var='time'>17:01</var> UTC In progress - [2026-08-11 17:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Aug <var data-var='date'>10</var>, <var data-var='time'>09:41</var> UTC Update - [2026-08-10 09:31:00] - Maintenance status was updated. Summary: A reboot of the standby packet gateway node is scheduled to resolve a non-service impacting issue. No impact is expected as this is the standby node, and all services will be monitored during the maintenance window. Aug <var data-var='date'>10</var>, <var data-var='time'>09:41</var> UTC Scheduled - Scheduled maintenance on standby packet gateway node with no expected service impact. Affected countries: XX

[External] - Packet Gateway Maintenance

Aug <var data-var='date'>11</var>, <var data-var='time'>11:41</var> UTC Completed - [2026-08-11 11:36:00] - Maintenance status was updated. Summary: Scheduled maintenance has been cancelled due to unforeseen issues and will be rescheduled for early September. Aug <var data-var='date'> 3</var>, <var data-var='time'>16:41</var> UTC Update - [2026-08-03 16:39:00] - Maintenance status was updated. Summary: A software upgrade is being performed on network infrastructure which may cause minor service disruptions for up to 15 minutes during the maintenance window. Aug <var data-var='date'> 3</var>, <var data-var='time'>16:41</var> UTC Scheduled - Scheduled IPX software upgrade may cause brief service disruption for up to 15 minutes during maintenance window Affected countries: XX

[External] - IPX Network Maintenance

Aug <var data-var='date'>11</var>, <var data-var='time'>09:41</var> UTC Resolved - [2026-08-11 09:38:27] - Incident status was updated. Summary: The incident has been resolved. Aug <var data-var='date'>10</var>, <var data-var='time'>12:01</var> UTC Monitoring - [2026-08-10 11:59:26] - Incident status was updated. Summary: A fix has been implemented and is currently being monitored for effectiveness. Aug <var data-var='date'>10</var>, <var data-var='time'>11:21</var> UTC Update - [2026-08-10 11:17:13] - Incident status was updated. Summary: Investigation ongoing into increased API response times affecting some requests. Users may experience slower than normal performance when accessing services. Team is actively working to identify the root cause and restore normal response times. Aug <var data-var='date'>10</var>, <var data-var='time'>11:21</var> UTC Investigating - Increased API response times affecting service requests Affected countries: XX

[External] - API Performance Issues

Aug <var data-var='date'>10</var>, <var data-var='time'>18:41</var> UTC Completed - [2026-08-10 18:39:00] - Maintenance status was updated. Summary: Scheduled maintenance has been cancelled and will be rescheduled for a later date. Aug <var data-var='date'> 3</var>, <var data-var='time'>16:41</var> UTC Update - [2026-08-03 16:38:00] - Maintenance status was updated. Summary: A software upgrade is being performed on the IPX infrastructure, which may cause minor service disruptions for up to 15 minutes during the maintenance window. Aug <var data-var='date'> 3</var>, <var data-var='time'>16:41</var> UTC Scheduled - Planned IPX software upgrade may cause minor service disruption for up to 15 minutes during maintenance window Affected countries: XX

Aug <var data-var='date'> 4</var>, <var data-var='time'>17:00</var> UTC Completed - [2026-08-04 17:00:09] - Maintenance status was updated. Summary: The scheduled maintenance has been completed. Aug <var data-var='date'> 4</var>, <var data-var='time'>14:00</var> UTC In progress - [2026-08-04 14:00:09] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary. Aug <var data-var='date'> 4</var>, <var data-var='time'>13:01</var> UTC Update - [2026-08-04 13:00:17] - Maintenance status was updated. Summary: Scheduled maintenance will begin in 60 minutes. Jul <var data-var='date'>29</var>, <var data-var='time'>16:01</var> UTC Update - [2026-07-29 15:41:13] - Maintenance status was updated. Summary: Scheduled maintenance is planned which may cause brief periods of intermittent service availability during the maintenance window. Jul <var data-var='date'>29</var>, <var data-var='time'>16:01</var> UTC Scheduled - Supplier performing scheduled maintenance that may cause brief intermittent connectivity issues Affected countries: XX

Jul <var data-var='date'>30</var>, <var data-var='time'>02:01</var> UTC Completed - [2026-07-30 02:00:00] - Maintenance status was updated. Summary: Scheduled maintenance has been completed successfully. Jul <var data-var='date'>29</var>, <var data-var='time'>22:21</var> UTC In progress - [2026-07-29 22:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Jul <var data-var='date'>22</var>, <var data-var='time'>08:21</var> UTC Update - [2026-07-22 08:06:00] - Maintenance status was updated. Summary: Scheduled maintenance has not yet commenced. Jul <var data-var='date'>21</var>, <var data-var='time'>14:41</var> UTC Update - [2026-07-21 14:23:00] - Maintenance status was updated. Summary: A planned IPX upgrade has been cancelled and will be rescheduled. Separate planned maintenance is proceeding on core network connectivity with no anticipated service impact, though there is increased risk due to temporary loss of resilience during the maintenance window. Jul <var data-var='date'>14</var>, <var data-var='time'>13:41</var> UTC Update - [2026-07-14 13:32:00] - Maintenance status was updated. Summary: A software upgrade is being performed on network infrastructure. Minor service disruption may occur for up to 15 minutes during the maintenance window. Jul <var data-var='date'>14</var>, <var data-var='time'>13:41</var> UTC Scheduled - Supplier performing IPX software upgrade with potential minor service disruption up to 15 minutes Affected countries: XX

[External] - IPX Switch Software Upgrade

Jul <var data-var='date'>29</var>, <var data-var='time'>09:01</var> UTC Completed - [2026-07-29 09:00:00] - Maintenance status was updated. Summary: Scheduled maintenance has been completed successfully. Jul <var data-var='date'>29</var>, <var data-var='time'>07:01</var> UTC In progress - [2026-07-29 07:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Jul <var data-var='date'>22</var>, <var data-var='time'>09:01</var> UTC Update - [2026-07-22 08:43:00] - Maintenance status was updated. Summary: Planned maintenance scheduled during a 2-hour window. Service disruption expected to management platform only with no impact on SIM connectivity. Downtime anticipated to be under 1 hour. Jul <var data-var='date'>22</var>, <var data-var='time'>09:01</var> UTC Scheduled - Planned maintenance on management platform with no impact on SIM connectivity Affected countries: None

[External] - Platform Infrastructure Maintenance

Jul <var data-var='date'>29</var>, <var data-var='time'>01:01</var> UTC Completed - [2026-07-29 01:00:00] - Maintenance status was updated. Summary: Scheduled maintenance has been completed successfully. Jul <var data-var='date'>28</var>, <var data-var='time'>22:01</var> UTC In progress - [2026-07-28 22:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Jul <var data-var='date'>14</var>, <var data-var='time'>14:21</var> UTC Scheduled - [2026-07-14 14:10:00] - Maintenance status was updated. Summary: Scheduled maintenance has not yet commenced. Jul <var data-var='date'>14</var>, <var data-var='time'>14:21</var> UTC In progress - [2026-07-14 14:06:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Jul <var data-var='date'>14</var>, <var data-var='time'>14:01</var> UTC Update - [2026-07-14 13:59:00] - Maintenance status was updated. Summary: Scheduled maintenance is being performed on network infrastructure. No service impact is expected, however there is temporarily reduced resilience during the maintenance window. Jul <var data-var='date'>14</var>, <var data-var='time'>14:01</var> UTC Scheduled - Supplier performing maintenance work with temporary loss of service redundancy. No immediate impact expected but increased risk during maintenance period. Affected countries: XX

[External] - Maintenance window with reduced service resilience

Jul <var data-var='date'>28</var>, <var data-var='time'>17:01</var> UTC Resolved - [2026-07-28 16:52:53] - Incident status was updated. Summary: Service has been fully restored across the network in the United States. The incident is now resolved and services will continue to be monitored. Jul <var data-var='date'>28</var>, <var data-var='time'>01:41</var> UTC Update - [2026-07-28 01:22:48] - Incident status was updated. Summary: T-mobile in the United States is experiencing widespread service degradation. Devices across all IMSIs may experience difficulty connecting or may display limited or no service. The provider is actively working to resolve the issue and the situation is being monitored closely. Jul <var data-var='date'>28</var>, <var data-var='time'>01:41</var> UTC Investigating - Widespread service degradation on T-mobile in the United States affecting device connectivity and network attach across multiple SIM profiles Affected countries: US

[External] - Mobile network service degradation in United States

Jul <var data-var='date'>27</var>, <var data-var='time'>23:01</var> UTC Completed - [2026-07-27 23:00:00] - Maintenance status was updated. Summary: Scheduled maintenance has been completed successfully. Jul <var data-var='date'>27</var>, <var data-var='time'>20:01</var> UTC In progress - [2026-07-27 20:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Jul <var data-var='date'>21</var>, <var data-var='time'>14:21</var> UTC Update - [2026-07-21 14:12:00] - Maintenance status was updated. Summary: Maintenance window has been shortened with reduced risk of service disruption. Traffic will be failed over during the window, but the originally planned upgrade has been rescheduled to a later date. Jul <var data-var='date'>14</var>, <var data-var='time'>13:41</var> UTC Update - [2026-07-14 13:29:00] - Maintenance status was updated. Summary: A software upgrade is being performed on network infrastructure which may cause minor service disruptions for up to 15 minutes during the maintenance window. Jul <var data-var='date'>14</var>, <var data-var='time'>13:41</var> UTC Scheduled - Supplier performing IPX software upgrade with potential minor service disruption up to 15 minutes during maintenance window Affected countries: XX

Jul <var data-var='date'>24</var>, <var data-var='time'>15:01</var> UTC Resolved - [2026-07-24 14:46:00] - Incident status was updated. Summary: The upstream signaling provider incident has been fully resolved. Connectivity has returned to normal levels and all services are operating as expected following thorough monitoring and validation. Jul <var data-var='date'>24</var>, <var data-var='time'>13:41</var> UTC Monitoring - [2026-07-24 13:32:02] - Incident status was updated. Summary: The incident is now in the recovery phase with normal operations expected to resume shortly. Some customers may continue to experience intermittent service degradation and existing active sessions may remain affected during the recovery period. The situation is being monitored closely with the upstream signaling provider. Jul <var data-var='date'>24</var>, <var data-var='time'>10:21</var> UTC Identified - [2026-07-24 10:16:05] - Incident status was updated. Summary: An upstream signaling provider is experiencing an ongoing issue affecting the global roaming network, resulting in global service degradation. Customers may experience service degradation and existing active sessions may also be affected. The situation is being continuously monitored with active communication maintained with the upstream provider's NOC team. Jul <var data-var='date'>24</var>, <var data-var='time'>09:41</var> UTC Update - [2026-07-24 09:04:40] - Incident status was updated. Summary: Data service degradation affecting new network interactions. Devices may experience issues with new connections while existing sessions remain unaffected. Teams are working to restore service. Jul <var data-var='date'>24</var>, <var data-var='time'>09:35</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'>24</var>, <var data-var='time'>09:23</var> UTC Update - Our team is working closely with our roaming partners to identify the root cause of the issue and restore normal service as quickly as possible. Jul <var data-var='date'>24</var>, <var data-var='time'>09:21</var> UTC Investigating - Incident Update – Investigating We are currently investigating an issue causing a degradation to data services that is affecting new network interactions. Impact: Some devices may experience issues establishing new data connections. Existing active sessions remain unaffected. Our engineering teams are actively working to restore normal service as quickly as possible. We will continue to provide updates as more information becomes available. Affected SIM profiles: Black , Green, Red

[External] - Data Service Degradation

Jul <var data-var='date'>21</var>, <var data-var='time'>13:41</var> UTC Resolved - [2026-07-21 13:25:44] - Incident status was updated. Summary: All testing has been successful and the full fix has been deployed. The incident has been resolved. Jul <var data-var='date'>21</var>, <var data-var='time'>12:41</var> UTC Update - [2026-07-21 12:36:08] - Incident status was updated. Summary: A fix has been implemented and is currently being monitored. Initial results appear positive, with ongoing testing and monitoring in progress. Jul <var data-var='date'>21</var>, <var data-var='time'>11:41</var> UTC Investigating - [2026-07-21 11:31:46] - Incident status was updated. Summary: Engineers are continuing to work on a fix with no estimated time to resolution currently available. Jul <var data-var='date'>21</var>, <var data-var='time'>10:41</var> UTC Identified - [2026-07-21 10:35:40] - Incident status was updated. Summary: Engineers have isolated the problem and are continuing to work on a resolution. An estimated time to resolution will be provided in a future update. Jul <var data-var='date'>21</var>, <var data-var='time'>10:21</var> UTC Update - [2026-07-21 10:06:40] - Incident status was updated. Summary: Engineers are continuing to investigate the incident. No estimated time to resolution is currently available. Jul <var data-var='date'>21</var>, <var data-var='time'>10:01</var> UTC Update - [2026-07-21 09:43:00] - Incident status was updated. Summary: Investigation underway for reports of mobile-originated SMS messages being delivered without content. Further updates to follow. Jul <var data-var='date'>21</var>, <var data-var='time'>10:01</var> UTC Investigating - Investigating reports of mobile-originated SMS messages with no content. Affected countries: XX

[External] - SMS with no content

Jul <var data-var='date'>21</var>, <var data-var='time'>07:01</var> UTC Completed - [2026-07-21 07:00:00] - Maintenance status was updated. Summary: Scheduled maintenance has been completed successfully. Jul <var data-var='date'>21</var>, <var data-var='time'>06:01</var> UTC In progress - [2026-07-21 06:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Jul <var data-var='date'>14</var>, <var data-var='time'>14:41</var> UTC Update - [2026-07-14 14:27:00] - Maintenance status was updated. Summary: Preparation work for an upcoming migration requires infrastructure upgrades. No service disruption is anticipated, though there is an increased risk to voice services during the maintenance window. Jul <var data-var='date'>14</var>, <var data-var='time'>14:41</var> UTC Scheduled - Supplier performing SBC upgrade with no anticipated service disruption but increased risk to voice services during restart. Affected countries: XX

[External] - Voice Service Maintenance

Jul <var data-var='date'>16</var>, <var data-var='time'>16:00</var> UTC Completed - [2026-07-16 16:00:15] - Maintenance status was updated. Summary: The scheduled maintenance has been completed. Jul <var data-var='date'>16</var>, <var data-var='time'>14:00</var> UTC In progress - [2026-07-16 14:00:10] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary. Jul <var data-var='date'>16</var>, <var data-var='time'>13:20</var> UTC Update - [2026-07-16 13:01:07] - Maintenance status was updated. Summary: Scheduled maintenance will begin in 60 minutes. Jul <var data-var='date'>15</var>, <var data-var='time'>17:21</var> UTC Update - [2026-07-15 16:58:08] - Maintenance status was updated. Summary: Scheduled maintenance activities are planned which may cause intermittent connectivity issues during the maintenance window. Jul <var data-var='date'>15</var>, <var data-var='time'>17:21</var> UTC Scheduled - Supplier maintenance window may result in intermittent connectivity issues during the maintenance period. Affected countries: XX

[External] - Scheduled maintenance may cause connectivity intermittence

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>16</var>, <var data-var='time'>14:00</var> - <var data-var='time'>16:00</var> UTC Jul <var data-var='date'>15</var>, <var data-var='time'>17:01</var> UTC Scheduled - Supplier maintenance may cause intermittent connectivity issues during the maintenance window. Affected countries: XX

[External] - Scheduled maintenance with potential connectivity intermittence

Jul <var data-var='date'>16</var>, <var data-var='time'>07:01</var> UTC Completed - [2026-07-16 07:00:00] - Maintenance status was updated. Summary: Scheduled maintenance has been completed successfully. Jul <var data-var='date'>16</var>, <var data-var='time'>06:01</var> UTC In progress - [2026-07-16 06:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Jul <var data-var='date'>15</var>, <var data-var='time'>11:21</var> UTC Update - [2026-07-15 11:16:00] - Maintenance status was updated. Summary: Emergency change required to resolve an IP routing issue on voice service. No service impact expected, but active calls may drop during implementation. Jul <var data-var='date'>15</var>, <var data-var='time'>11:21</var> UTC Scheduled - Emergency maintenance to resolve IP routing issue on voice service with potential risk of active call drops. Affected countries: XX

[External] - Emergency Maintenance - Voice Service

Jul <var data-var='date'>14</var>, <var data-var='time'>12:22</var> UTC Completed - [2026-07-13 02:00:00] - Maintenance status was updated. Summary: Scheduled maintenance has been completed successfully. Jul <var data-var='date'>14</var>, <var data-var='time'>12:21</var> UTC In progress - [2026-07-12 22:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Jul <var data-var='date'> 1</var>, <var data-var='time'>08:01</var> UTC Update - [2026-07-01 07:42:00] - Maintenance status was updated. Summary: Scheduled maintenance has been rescheduled to commence on July 12th at 23:00. Jun <var data-var='date'>19</var>, <var data-var='time'>14:21</var> UTC Update - [2026-06-19 14:04:00] - Maintenance status was updated. Summary: Scheduled maintenance on internet infrastructure may cause up to 240 minutes of downtime with potential packet loss and link reconvergence. Minimal impact expected due to redundant connectivity, with close monitoring during the maintenance window. Jun <var data-var='date'>19</var>, <var data-var='time'>14:21</var> UTC Scheduled - Scheduled maintenance on internet provider link with expected minimal impact due to redundancy Affected countries: XX

[External] - Internet Link Maintenance

Jul <var data-var='date'>14</var>, <var data-var='time'>12:21</var> UTC Completed - [2026-07-13 09:00:00] - Maintenance status was updated. Summary: Scheduled maintenance has been completed successfully. Jul <var data-var='date'>14</var>, <var data-var='time'>12:21</var> UTC In progress - [2026-07-13 07:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Jun <var data-var='date'>29</var>, <var data-var='time'>10:21</var> UTC Update - [2026-06-29 10:19:00] - Maintenance status was updated. Summary: Planned maintenance scheduled during a 2-hour window. Service disruption expected to management platform only with no impact on SIM connectivity. Downtime anticipated to be under 1 hour. Jun <var data-var='date'>29</var>, <var data-var='time'>10:21</var> UTC Scheduled - Planned maintenance on management platform with no impact on connectivity Affected countries: None

[External] - Platform maintenance

Jul <var data-var='date'> 9</var>, <var data-var='time'>23:41</var> UTC Resolved - [2026-07-09 23:35:06] - Incident status was updated. Summary: The cloud infrastructure provider incident has been fully resolved. Connectivity has been restored to normal levels and all services are operating as expected following thorough monitoring and verification to ensure network performance stability. Jul <var data-var='date'> 9</var>, <var data-var='time'>16:20</var> UTC Monitoring - [2026-07-09 16:06:20] - Incident status was updated. Summary: Recovery phase is underway following a cloud infrastructure provider incident. Complete restoration is in progress with improved connectivity and more stable data sessions expected. Some intermittent issues may still occur during recovery. The situation is being continuously monitored and normal operations are expected to resume shortly. Jul <var data-var='date'> 9</var>, <var data-var='time'>15:01</var> UTC Update - [2026-07-09 14:36:06] - Incident status was updated. Summary: Service degradation due to cloud infrastructure provider issue. Customers may experience intermittent connectivity issues, difficulty establishing new data sessions, or service unavailability. Existing active sessions may also be affected. Investigation ongoing with continuous monitoring. Jul <var data-var='date'> 9</var>, <var data-var='time'>14:40</var> UTC Investigating - Service degradation affecting data connectivity and session establishment due to cloud infrastructure issues. Affected countries: XX

Jul <var data-var='date'> 9</var>, <var data-var='time'>04:01</var> UTC Completed - [2026-07-09 04:00:16] - Maintenance status was updated. Summary: The scheduled maintenance has been completed. Jul <var data-var='date'> 9</var>, <var data-var='time'>03:00</var> UTC In progress - [2026-07-09 03:00:10] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary. Jul <var data-var='date'> 9</var>, <var data-var='time'>02:20</var> UTC Update - [2026-07-09 02:01:15] - Maintenance status was updated. Summary: Scheduled maintenance will begin in 60 minutes. Jul <var data-var='date'> 8</var>, <var data-var='time'>14:02</var> UTC Update - [2026-07-08 13:47:26] - Maintenance status was updated. Summary: Scheduled maintenance activities are planned which may cause intermittent connectivity issues during the maintenance window. Jul <var data-var='date'> 8</var>, <var data-var='time'>14:02</var> UTC Scheduled - Supplier maintenance activities may result in intermittent connectivity issues during the maintenance window. Affected countries: US, CA

Jul <var data-var='date'> 7</var>, <var data-var='time'>00:01</var> UTC Completed - [2026-07-07 00:00:49] - Maintenance status was updated. Summary: The scheduled maintenance has been completed. Jul <var data-var='date'> 6</var>, <var data-var='time'>21:01</var> UTC In progress - [2026-07-06 21:00:24] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress with updates to be provided as necessary. Jul <var data-var='date'> 6</var>, <var data-var='time'>20:01</var> UTC Update - [2026-07-06 20:00:07] - Maintenance status was updated. Summary: Scheduled maintenance will begin in 60 minutes. Jul <var data-var='date'> 1</var>, <var data-var='time'>14:21</var> UTC Update - [2026-07-01 13:57:47] - Maintenance status was updated. Summary: Scheduled maintenance activities are planned which may cause intermittent connectivity issues during the maintenance window. Jul <var data-var='date'> 1</var>, <var data-var='time'>14:01</var> UTC Scheduled - Scheduled maintenance on EU gateway infrastructure may cause intermittent connectivity issues during the maintenance window. Affected countries: AL, AD, AT, BY, BE, BA, BG, HR, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IS, IE, IT, LV, LI, LT, LU, MT, MD, MC, ME, NL, MK, NO, PL, PT, RO, SM, RS, SK, SI, ES, SE, CH, TR, UA, GB, VA

[External] - Network maintenance may cause connectivity intermittence

Jul <var data-var='date'> 6</var>, <var data-var='time'>09:01</var> UTC Completed - [2026-07-06 09:00:00] - Maintenance status was updated. Summary: Scheduled maintenance has been completed successfully. Jul <var data-var='date'> 6</var>, <var data-var='time'>07:01</var> UTC In progress - [2026-07-06 07:00:00] - Maintenance status was updated. Summary: Scheduled maintenance is currently in progress and may impact service availability. Jun <var data-var='date'>29</var>, <var data-var='time'>10:21</var> UTC Update - [2026-06-29 10:14:00] - Maintenance status was updated. Summary: Scheduled maintenance will be performed during a 2-hour window. No service disruption is expected, though data event processing may experience brief delays of less than 5 minutes during the maintenance period. Jun <var data-var='date'>29</var>, <var data-var='time'>10:21</var> UTC Scheduled - Scheduled maintenance with minimal expected impact on data event processing Affected countries: XX

Is Simbase down?

Simbase status is UP

Lastest published events

Connectivity Issue Affecting Blue & Yellow SIM Profiles

[External] - Network maintenance with potential service impact

[External] - Scheduled network maintenance

Simbase Services, Components and Regions

Recent Simbase events

Connectivity Issue Affecting Blue & Yellow SIM Profiles

[External] - Network maintenance with potential service impact

[External] - Scheduled network maintenance

[External] - Packet Gateway Maintenance

[External] - IPX Network Maintenance

[External] - API Performance Issues