Apr <var data-var='date'> 1</var>, <var data-var='time'>09:12</var> CDT Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>09:11</var> CDT Update - We are continuing to investigate this issue.Apr <var data-var='date'> 1</var>, <var data-var='time'>07:04</var> CDT Investigating - We are currently investigating this issue.

Performance Issues

Mar <var data-var='date'>25</var>, <var data-var='time'>14:11</var> CDT Resolved - This incident has been resolved.Mar <var data-var='date'>16</var>, <var data-var='time'>10:31</var> CDT Investigating - ShipStation is aware of the technical issues impacting the ShipStation Platform with batches and allocation. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

ShipStation Slowness

Mar <var data-var='date'>25</var>, <var data-var='time'>14:08</var> CDT Resolved - This incident has been resolved.Mar <var data-var='date'>20</var>, <var data-var='time'>14:22</var> CDT Investigating - We are currently investigating this issue.

Woocommerce 500 error

Mar <var data-var='date'> 9</var>, <var data-var='time'>16:09</var> CDT Resolved - This incident has been resolved.Mar <var data-var='date'> 9</var>, <var data-var='time'>15:49</var> CDT Update - We are continuing to monitor for any further issues.Mar <var data-var='date'> 9</var>, <var data-var='time'>15:49</var> CDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 9</var>, <var data-var='time'>10:53</var> CDT Identified - We are aware of an issue impacting users ability to generate v1 API keys with an expiration date set to 12 months. The cause has been identified, and we expect a fix to be released later today.

12 Month API Key Generation

Mar <var data-var='date'> 6</var>, <var data-var='time'>12:17</var> CST Resolved - This incident has been resolved.Mar <var data-var='date'> 5</var>, <var data-var='time'>15:45</var> CST Monitoring - We are aware of Amazon's performance issues affecting Stores and Order imports. <a href="https://sellercentral.amazon.com/sp-api-status">Visit the Amazon Status Page</a>

Amazon Performance Issues

Mar <var data-var='date'> 5</var>, <var data-var='time'>11:09</var> CST Monitoring - Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. <a href="https://www.ups.com/us/en/service-alerts">UPS</a> is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. <a href="https://www.fedex.com/en-us/service-alerts.html">FedEx</a> has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. <a href="https://about.usps.com/newsroom/service-alerts/">USPS:</a> Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. <a href="https://www.royalmail.com/international-incident-bulletin">USPS:</a> Export traffic to the destinations listed below is likely to be affected. Some shipments also transit through impacted areas and, as a result, are also likely to experience severe delays: Iran / Israel / Iraq / Qatar / UAE / Kuwait / Bahrain / Jordan / Saudi Arabia / Oman <a href="https://www.goglobalpost.com/service-updates/">GlobalPost:</a> Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above

Middle East Service Disruptions

Mar <var data-var='date'> 5</var>, <var data-var='time'>11:07</var> CST Resolved - This incident has been resolved.Jan <var data-var='date'> 9</var>, <var data-var='time'>15:53</var> CST Monitoring - Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.

UPS Updates for US & CA Shipments

Mar <var data-var='date'> 2</var>, <var data-var='time'>10:46</var> CST Resolved - This incident has been resolved.Feb <var data-var='date'>27</var>, <var data-var='time'>10:30</var> CST Investigating - ShipStation Engineers are aware of the technical issues impacting ShipStation's integration with Amazon Shipping. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience!

Amazon Shipping Printing Issue

Feb <var data-var='date'>27</var>, <var data-var='time'>15:44</var> CST Resolved - This incident has been resolved.Feb <var data-var='date'>27</var>, <var data-var='time'>10:35</var> CST Investigating - ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.

Carrier Issues - Canada Post

Feb <var data-var='date'>20</var>, <var data-var='time'>14:56</var> CST Resolved - This incident has been resolved.Feb <var data-var='date'>20</var>, <var data-var='time'>14:45</var> CST Monitoring - A fix has been implemented and we are monitoring the resultsFeb <var data-var='date'>20</var>, <var data-var='time'>12:38</var> CST Identified - We are currently investigating issues causing slowdown in pulling rates for ShipStation Carriers - our team is working to resolve the issue.

Rate Latency

Feb <var data-var='date'>18</var>, <var data-var='time'>14:36</var> CST Resolved - This incident has been resolved.Feb <var data-var='date'>18</var>, <var data-var='time'>13:18</var> CST Investigating - ShipStation is investigating reports of login issues.

Login Issues

Jan <var data-var='date'>23</var>, <var data-var='time'>13:21</var> CST Resolved - This incident has been resolved.Jan <var data-var='date'>23</var>, <var data-var='time'>12:27</var> CST Monitoring - ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

ShipStation Login Issue

Jan <var data-var='date'>16</var>, <var data-var='time'>06:30</var> CST Resolved - This incident has been resolved.Jan <var data-var='date'>16</var>, <var data-var='time'>03:19</var> CST Investigating - We are currently investigating an issue with accessing ShipStation. At this stage, it appears the issue may be related to an external platform; however, we are continuing to investigate and working to resolve this as quickly as possible.

ShipStation Access

Jan <var data-var='date'>14</var>, <var data-var='time'>16:15</var> CST Resolved - This incident has been resolved.Jan <var data-var='date'>14</var>, <var data-var='time'>09:02</var> CST Investigating - We are currently investigating this issue.

Unable to create label while using ParcelGuard

Jan <var data-var='date'> 9</var>, <var data-var='time'>15:52</var> CST Resolved - This incident has been resolved.Dec <var data-var='date'> 8</var>, <var data-var='time'>08:22</var> CST Monitoring - The potential for extremely high volume between some US Postal codes may add one day in transit to a limited number of air shipments. UPS 2nd Day Air® shipments on December 15,16 and 17, 2025 & UPS 3 Day Select® shipments on December 1,2,8,9,15 and 16, 2025<a href="https://www.ups.com/grit/asm?loc=en_US"> Learn more.</a>

UPS Potential High Volume

Jan <var data-var='date'> 9</var>, <var data-var='time'>15:52</var> CST Resolved - This incident has been resolved.Dec <var data-var='date'> 8</var>, <var data-var='time'>12:44</var> CST Monitoring - Australia Post: Shipments to the US: Effective 7 November 2025, Australia Post is unable to confirm at this time when services will resume for 'International Courier' branded services to the US. <a href="https://auspost.com.au/disruptions-and-updates/international-service-updates"> Learn more.</a> Australia Post: Shipments to CA: Effective 11 November 2025: Australia Post will resume all remaining postal services. <a href="https://auspost.com.au/disruptions-and-updates/international-service-updates">Learn more.</a> Sendle: Shipments to CA: Effective 2 December 2025, shipments are still paused while Canada Post works through backlogs. They will resume service once Canada Post's network returns to normal operations.<a href="https://auspost.com.au/disruptions-and-updates/international-service-updates">Learn more.</a>

Australian Carrier Updates

Jan <var data-var='date'> 9</var>, <var data-var='time'>15:51</var> CST Resolved - This incident has been resolved.Oct <var data-var='date'>24</var>, <var data-var='time'>08:30</var> CDT Monitoring - Canadian Carriers Canada Post: Canada Post and the CUPW have reached agreements in principle but have yet to finalize tentative collective agreements for signing. At this time, strike/lockout activity is suspended. <a href="https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations/2025-11-21-an-update-on-negotiations"> Learn more. UPS: Effective December 7, 2025, and until further notice, UPS has implemented a $1.00 CAD Surge Fee on all Canada Domestic and Import/Export Ground/Air shipments. Purolator:Effective December 8, 2025, Purolator has removed the temporary $15.00 surcharge to select rural postal codes, including across Atlantic Canada, Quebec outside of Montréal/Québec City, Northern Ontario, and rural parts of the Prairies and BC. Purolator apologizes for the inconvenience.

Canadian Disruption Updates

Dec <var data-var='date'>26</var>, <var data-var='time'>07:54</var> CST Resolved - Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding.Dec <var data-var='date'>24</var>, <var data-var='time'>09:57</var> CST Update - We are continuing to investigate this issue.Dec <var data-var='date'>24</var>, <var data-var='time'>09:52</var> CST Investigating - ShipStation is aware of the technical issues impacting Canada Post Shipment. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

Carrier Issues - CanadaPost Create Label Error

Dec <var data-var='date'>24</var>, <var data-var='time'>09:56</var> CST Resolved - This incident has been resolved.Dec <var data-var='date'>24</var>, <var data-var='time'>09:54</var> CST Identified - ShipStation is aware of the technical issues impacting integrated carriers. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

CanadaPost Create Label Error

Dec <var data-var='date'>15</var>, <var data-var='time'>14:30</var> CST Resolved - This incident has been resolved.Dec <var data-var='date'>15</var>, <var data-var='time'>13:39</var> CST Identified - ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

Dec <var data-var='date'> 8</var>, <var data-var='time'>15:14</var> CST Resolved - Thank you for your patience while ShipStation engineers worked to resolve issues with app slowness and performance. All reports from affected users have assured us that this issue has been fully resolved. Please reach out to ShipStation Support if you are still experiencing issues.Dec <var data-var='date'> 8</var>, <var data-var='time'>14:25</var> CST Investigating - ShipStation is aware of the technical issues impacting page performance on the ShipStation web application. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

ShipStation Slowness / Unable to Load

Dec <var data-var='date'> 5</var>, <var data-var='time'>03:28</var> CST Resolved - This incident has been resolved.Dec <var data-var='date'> 5</var>, <var data-var='time'>03:08</var> CST Investigating - Investigating - Cloudflare is investigating issues with Cloudflare Dashboard and related APIs. Customers using the Dashboard / Cloudflare APIs are impacted as requests might fail and/or errors may be displayed. Cloudflare System Status: https://www.cloudflarestatus.com/

Cloudflare

Dec <var data-var='date'> 1</var>, <var data-var='time'>14:33</var> CST Resolved - This incident has been resolved.Dec <var data-var='date'> 1</var>, <var data-var='time'>11:24</var> CST Monitoring - ShipStation is aware of the technical issues impacting Shopify. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience! You can also check the status at the marketplace's status page, https://www.shopifystatus.com/

Shopify Admin and Login Issues

Nov <var data-var='date'>28</var>, <var data-var='time'>06:24</var> CST Resolved - This incident has been resolved.Nov <var data-var='date'>28</var>, <var data-var='time'>03:47</var> CST Identified - NetDespatch have found an isolated issue in their API impacting label generation. They’re currently working on a fix.

NetDespatch API Issue impacting label generation

Nov <var data-var='date'>24</var>, <var data-var='time'>11:48</var> CST Resolved - This incident has been resolved.Nov <var data-var='date'>20</var>, <var data-var='time'>19:22</var> CST Monitoring - ShipStation is aware of the technical issues impacting the Rithium (formerly Channel Advisor) marketplace integration. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience! You can also check the status at the marketplace's status page, https://status.channeladvisor.com/

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Lastest published events

Performance Issues

ShipStation Slowness

Woocommerce 500 error

ShipStation Services, Components and Regions

Recent ShipStation events

Performance Issues

ShipStation Slowness

Woocommerce 500 error

12 Month API Key Generation

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Is ShipStation down?

ShipStation status is UP

Lastest published events

Performance Issues

ShipStation Slowness

Woocommerce 500 error

ShipStation Services, Components and Regions

Recent ShipStation events

Performance Issues

ShipStation Slowness

Woocommerce 500 error

12 Month API Key Generation

Amazon Performance Issues

Middle East Service Disruptions

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!