May <var data-var='date'>22</var>, <var data-var='time'>16:57</var> CDT Monitoring - Effective May 22, 2026 GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has temporarily suspended operations due to a local evacuation order following a chemical leak. All pickups and drop-offs in the LAX area will be delayed, and packages currently at the facility are being held.

LAX Service Disruptions

May <var data-var='date'> 9</var>, <var data-var='time'>11:27</var> CDT Resolved - Amazon's AWS performance issue has been resolved and store connectivity functions should be fully operational for ShipStation merchants. May <var data-var='date'> 7</var>, <var data-var='time'>23:03</var> CDT Monitoring - We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.

Amazon Performance Issues

May <var data-var='date'> 6</var>, <var data-var='time'>14:14</var> CDT Resolved - This incident has been resolved. May <var data-var='date'> 6</var>, <var data-var='time'>13:13</var> CDT Update - The fix has been fully released. You may need to manually refresh your store in the top right May <var data-var='date'> 6</var>, <var data-var='time'>12:52</var> CDT Update - The fix has been released for most stores. You may need to manually refresh your store in the top right May <var data-var='date'> 6</var>, <var data-var='time'>12:39</var> CDT Monitoring - We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes

Store import error: Invalid object name 'OPENJSON'.

Apr <var data-var='date'>21</var>, <var data-var='time'>13:36</var> CDT Resolved - This incident has been resolved Apr <var data-var='date'>21</var>, <var data-var='time'>10:28</var> CDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>20</var>, <var data-var='time'>21:30</var> CDT Identified - ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.

ShipStation

Apr <var data-var='date'>14</var>, <var data-var='time'>15:51</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>14:54</var> CDT Investigating - We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.

Issues Creating Labels using Canada Post by ShipStation

Apr <var data-var='date'> 9</var>, <var data-var='time'>08:13</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>16:29</var> CDT Investigating - We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality

Degraded Performance: Orders Page Loading & Imports

Apr <var data-var='date'> 1</var>, <var data-var='time'>09:12</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'> 1</var>, <var data-var='time'>09:11</var> CDT Update - We are continuing to investigate this issue. Apr <var data-var='date'> 1</var>, <var data-var='time'>07:04</var> CDT Investigating - We are currently investigating this issue.

Performance Issues

Mar <var data-var='date'>25</var>, <var data-var='time'>14:11</var> CDT Resolved - This incident has been resolved. Mar <var data-var='date'>16</var>, <var data-var='time'>10:31</var> CDT Investigating - ShipStation is aware of the technical issues impacting the ShipStation Platform with batches and allocation. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

ShipStation Slowness

Mar <var data-var='date'>25</var>, <var data-var='time'>14:08</var> CDT Resolved - This incident has been resolved. Mar <var data-var='date'>20</var>, <var data-var='time'>14:22</var> CDT Investigating - We are currently investigating this issue.

Woocommerce 500 error

Mar <var data-var='date'> 9</var>, <var data-var='time'>16:09</var> CDT Resolved - This incident has been resolved. Mar <var data-var='date'> 9</var>, <var data-var='time'>15:49</var> CDT Update - We are continuing to monitor for any further issues. Mar <var data-var='date'> 9</var>, <var data-var='time'>15:49</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 9</var>, <var data-var='time'>10:53</var> CDT Identified - We are aware of an issue impacting users ability to generate v1 API keys with an expiration date set to 12 months. The cause has been identified, and we expect a fix to be released later today.

12 Month API Key Generation

Mar <var data-var='date'> 6</var>, <var data-var='time'>12:17</var> CST Resolved - This incident has been resolved. Mar <var data-var='date'> 5</var>, <var data-var='time'>15:45</var> CST Monitoring - We are aware of Amazon's performance issues affecting Stores and Order imports. <a href="https://sellercentral.amazon.com/sp-api-status">Visit the Amazon Status Page</a>

Mar <var data-var='date'> 5</var>, <var data-var='time'>11:09</var> CST Monitoring - Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. <a href="https://www.ups.com/us/en/service-alerts">UPS</a> is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. <a href="https://www.fedex.com/en-us/service-alerts.html">FedEx</a> has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. <a href="https://about.usps.com/newsroom/service-alerts/">USPS:</a> Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. <a href="https://www.royalmail.com/international-incident-bulletin">USPS:</a> Export traffic to the destinations listed below is likely to be affected. Some shipments also transit through impacted areas and, as a result, are also likely to experience severe delays: Iran / Israel / Iraq / Qatar / UAE / Kuwait / Bahrain / Jordan / Saudi Arabia / Oman <a href="https://www.goglobalpost.com/service-updates/">GlobalPost:</a> Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above

Middle East Service Disruptions

Mar <var data-var='date'> 5</var>, <var data-var='time'>11:07</var> CST Resolved - This incident has been resolved. Jan <var data-var='date'> 9</var>, <var data-var='time'>15:53</var> CST Monitoring - Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.

UPS Updates for US & CA Shipments

Mar <var data-var='date'> 2</var>, <var data-var='time'>10:46</var> CST Resolved - This incident has been resolved. Feb <var data-var='date'>27</var>, <var data-var='time'>10:30</var> CST Investigating - ShipStation Engineers are aware of the technical issues impacting ShipStation's integration with Amazon Shipping. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience!

Amazon Shipping Printing Issue

Feb <var data-var='date'>27</var>, <var data-var='time'>15:44</var> CST Resolved - This incident has been resolved. Feb <var data-var='date'>27</var>, <var data-var='time'>10:35</var> CST Investigating - ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.

Carrier Issues - Canada Post

Feb <var data-var='date'>20</var>, <var data-var='time'>14:56</var> CST Resolved - This incident has been resolved. Feb <var data-var='date'>20</var>, <var data-var='time'>14:45</var> CST Monitoring - A fix has been implemented and we are monitoring the results Feb <var data-var='date'>20</var>, <var data-var='time'>12:38</var> CST Identified - We are currently investigating issues causing slowdown in pulling rates for ShipStation Carriers - our team is working to resolve the issue.

Rate Latency

Feb <var data-var='date'>18</var>, <var data-var='time'>14:36</var> CST Resolved - This incident has been resolved. Feb <var data-var='date'>18</var>, <var data-var='time'>13:18</var> CST Investigating - ShipStation is investigating reports of login issues.

Login Issues

Jan <var data-var='date'>23</var>, <var data-var='time'>13:21</var> CST Resolved - This incident has been resolved. Jan <var data-var='date'>23</var>, <var data-var='time'>12:27</var> CST Monitoring - ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

ShipStation Login Issue

Jan <var data-var='date'>16</var>, <var data-var='time'>06:30</var> CST Resolved - This incident has been resolved. Jan <var data-var='date'>16</var>, <var data-var='time'>03:19</var> CST Investigating - We are currently investigating an issue with accessing ShipStation. At this stage, it appears the issue may be related to an external platform; however, we are continuing to investigate and working to resolve this as quickly as possible.

ShipStation Access

Jan <var data-var='date'>14</var>, <var data-var='time'>16:15</var> CST Resolved - This incident has been resolved. Jan <var data-var='date'>14</var>, <var data-var='time'>09:02</var> CST Investigating - We are currently investigating this issue.

Unable to create label while using ParcelGuard

Jan <var data-var='date'> 9</var>, <var data-var='time'>15:52</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'> 8</var>, <var data-var='time'>08:22</var> CST Monitoring - The potential for extremely high volume between some US Postal codes may add one day in transit to a limited number of air shipments. UPS 2nd Day Air® shipments on December 15,16 and 17, 2025 & UPS 3 Day Select® shipments on December 1,2,8,9,15 and 16, 2025<a href="https://www.ups.com/grit/asm?loc=en_US"> Learn more.</a>

UPS Potential High Volume

Jan <var data-var='date'> 9</var>, <var data-var='time'>15:52</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'> 8</var>, <var data-var='time'>12:44</var> CST Monitoring - Australia Post: Shipments to the US: Effective 7 November 2025, Australia Post is unable to confirm at this time when services will resume for 'International Courier' branded services to the US. <a href="https://auspost.com.au/disruptions-and-updates/international-service-updates"> Learn more.</a> Australia Post: Shipments to CA: Effective 11 November 2025: Australia Post will resume all remaining postal services. <a href="https://auspost.com.au/disruptions-and-updates/international-service-updates">Learn more.</a> Sendle: Shipments to CA: Effective 2 December 2025, shipments are still paused while Canada Post works through backlogs. They will resume service once Canada Post's network returns to normal operations.<a href="https://auspost.com.au/disruptions-and-updates/international-service-updates">Learn more.</a>

Australian Carrier Updates

Jan <var data-var='date'> 9</var>, <var data-var='time'>15:51</var> CST Resolved - This incident has been resolved. Oct <var data-var='date'>24</var>, <var data-var='time'>08:30</var> CDT Monitoring - Canadian Carriers Canada Post: Canada Post and the CUPW have reached agreements in principle but have yet to finalize tentative collective agreements for signing. At this time, strike/lockout activity is suspended. <a href="https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations/2025-11-21-an-update-on-negotiations"> Learn more. UPS: Effective December 7, 2025, and until further notice, UPS has implemented a $1.00 CAD Surge Fee on all Canada Domestic and Import/Export Ground/Air shipments. Purolator:Effective December 8, 2025, Purolator has removed the temporary $15.00 surcharge to select rural postal codes, including across Atlantic Canada, Quebec outside of Montréal/Québec City, Northern Ontario, and rural parts of the Prairies and BC. Purolator apologizes for the inconvenience.

Canadian Disruption Updates

Dec <var data-var='date'>26</var>, <var data-var='time'>07:54</var> CST Resolved - Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding. Dec <var data-var='date'>24</var>, <var data-var='time'>09:57</var> CST Update - We are continuing to investigate this issue. Dec <var data-var='date'>24</var>, <var data-var='time'>09:52</var> CST Investigating - ShipStation is aware of the technical issues impacting Canada Post Shipment. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

Carrier Issues - CanadaPost Create Label Error

Dec <var data-var='date'>24</var>, <var data-var='time'>09:56</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'>24</var>, <var data-var='time'>09:54</var> CST Identified - ShipStation is aware of the technical issues impacting integrated carriers. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

Is ShipStation down?

ShipStation status is UP

Lastest published events

LAX Service Disruptions

Amazon Performance Issues

Store import error: Invalid object name 'OPENJSON'.

ShipStation Services, Components and Regions

Recent ShipStation events

LAX Service Disruptions

Amazon Performance Issues

Store import error: Invalid object name 'OPENJSON'.

ShipStation

Issues Creating Labels using Canada Post by ShipStation

Degraded Performance: Orders Page Loading & Imports

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Is ShipStation down?

ShipStation status is UP

Lastest published events

LAX Service Disruptions

Amazon Performance Issues

Store import error: Invalid object name 'OPENJSON'.

ShipStation Services, Components and Regions

Recent ShipStation events

LAX Service Disruptions

Amazon Performance Issues

Store import error: Invalid object name 'OPENJSON'.

ShipStation

Issues Creating Labels using Canada Post by ShipStation

Degraded Performance: Orders Page Loading & Imports

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!