THIS IS A SCHEDULED EVENT Oct <var data-var='date'>18</var>, <var data-var='time'>10:00</var> - <var data-var='time'>10:05</var> UTC Sep <var data-var='date'>18</var>, <var data-var='time'>17:09</var> UTC Update - We will be undergoing scheduled maintenance during this time. Sep <var data-var='date'>17</var>, <var data-var='time'>19:50</var> UTC Scheduled - Hi Team, on Sunday, October 18th from 3:00–3:05 AM PDT (10:00–10:05 UTC), the Shippo team will be performing scheduled database optimizations. During this maintenance window, customers may experience up to 5 minutes of service disruption. We expect most endpoints, with a few exceptions to be affected by this upgrade. We will update you as the update commences, and when it is completed. If you have any questions, please reach out to your account manager.

Shippo planned maintenance announcement

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>17</var>, <var data-var='time'>23:01</var> UTC &nbsp;-&nbsp; Oct <var data-var='date'>18</var>, <var data-var='time'>05:45</var> UTC Oct <var data-var='date'> 5</var>, <var data-var='time'>17:02</var> UTC Scheduled - Hi Team, Royal Mail has a scheduled maintenance window on October 17, 2026 at 11:01 PM UTC. This will last for up to 6 hours 44 minutes. hours. During this time, tracking information will be delayed. We recommend retrying any failed requests after the maintenance is complete.

Royal Mail Tracking Maintenance

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>15</var>, <var data-var='time'>01:00</var> - <var data-var='time'>05:00</var> UTC Oct <var data-var='date'> 1</var>, <var data-var='time'>13:46</var> UTC Scheduled - USPS has a scheduled maintenance window on October 15, 2026 at 01:00 AM UTC. This will last for up to 4 hours. During this time, label generation for International, Military, and U.S. Territory shipments and SCAN form generation will be unavailable; domestic label generation is not impacted. We recommend retrying any failed requests after the maintenance is complete.

USPS  Scheduled Maintenance

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>14</var>, <var data-var='time'>09:00</var> - <var data-var='time'>10:00</var> UTC Oct <var data-var='date'> 1</var>, <var data-var='time'>14:00</var> UTC Scheduled - Australia Post has a scheduled maintenance window on October 14, 2026 at 09:00 AM UTC. This will last for up to 1 hours. During this time, tracking information and label generation will be unavailable. We recommend retrying any failed requests after the maintenance is complete.

Australia Post Scheduled Maintenance

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>11</var>, <var data-var='time'>10:00</var> - <var data-var='time'>13:00</var> UTC Oct <var data-var='date'> 2</var>, <var data-var='time'>21:04</var> UTC Scheduled - USPS has a scheduled maintenance window on October 11, 2026 at 10:00 AM UTC. This will last for up to 3 hours. During this time, label generation for International, Military, and U.S. Territory shipments will be unavailable; domestic label generation is not impacted. We recommend retrying any failed requests after the maintenance is complete.

USPS Scheduled Maintenance

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>10</var>, <var data-var='time'>23:01</var> UTC &nbsp;-&nbsp; Oct <var data-var='date'>11</var>, <var data-var='time'>05:45</var> UTC Oct <var data-var='date'> 5</var>, <var data-var='time'>17:47</var> UTC Scheduled - Hi Team, Royal Mail has a scheduled maintenance window on October 10, 2026 at 11:01 PM UTC. This will last for up to 6 hours 44 minutes. hours. During this time, tracking information will be delayed. We recommend retrying any failed requests after the maintenance is complete.

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>9</var>, <var data-var='time'>00:00</var> - <var data-var='time'>04:00</var> UTC Oct <var data-var='date'> 2</var>, <var data-var='time'>21:01</var> UTC Scheduled - USPS has a scheduled maintenance window on October 9, 2026 at 12:00 AM UTC. This will last for up to 4 hours. During this time, label generation for International, Military, and U.S. Territory shipments will be unavailable; domestic label generation is not impacted. We recommend retrying any failed requests after the maintenance is complete.

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>8</var>, <var data-var='time'>00:00</var> - <var data-var='time'>05:00</var> UTC Oct <var data-var='date'> 2</var>, <var data-var='time'>21:00</var> UTC Scheduled - USPS has a scheduled maintenance window on October 8, 2026 at 12:00 AM UTC. This will last for up to 5 hours. During this time, label generation for International, Military, and U.S. Territory shipments will be unavailable; domestic label generation is not impacted. We recommend retrying any failed requests after the maintenance is complete.

Oct <var data-var='date'> 6</var>, <var data-var='time'>08:59</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 6</var>, <var data-var='time'>05:39</var> UTC Investigating - Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

DPD Germany  Tracking Disruption

Oct <var data-var='date'> 5</var>, <var data-var='time'>12:40</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 4</var>, <var data-var='time'>23:56</var> UTC Investigating - We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

UPS Service Degradation

Oct <var data-var='date'> 4</var>, <var data-var='time'>18:44</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 4</var>, <var data-var='time'>17:03</var> UTC Investigating - Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Oct <var data-var='date'> 4</var>, <var data-var='time'>17:00</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 4</var>, <var data-var='time'>15:04</var> UTC Investigating - We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

Oct <var data-var='date'> 4</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 4</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 2</var>, <var data-var='time'>20:57</var> UTC Scheduled - USPS has a scheduled maintenance window on October 4, 2026 at 10:00 AM UTC. This will last for up to 4 hours. During this time, label generation for International, Military, and U.S. Territory shipments will be unavailable; domestic label generation is not impacted. We recommend retrying any failed requests after the maintenance is complete.

Oct <var data-var='date'> 4</var>, <var data-var='time'>12:36</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 3</var>, <var data-var='time'>05:41</var> UTC Investigating - We are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

DPD Germany service degradation

Oct <var data-var='date'> 4</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 4</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>30</var>, <var data-var='time'>19:47</var> UTC Scheduled - Hi Team, UPS has a scheduled maintenance window on October 4, 2026 at 03:00 AM UTC. This will last for up to 6 hours. During this time, tracking information will be delayed. We recommend retrying any failed requests after the maintenance is complete.

UPS Tracking Maintenance

Oct <var data-var='date'> 4</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 4</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>28</var>, <var data-var='time'>13:41</var> UTC Scheduled - Deutsche Post has a scheduled maintenance window on Oct 04, 2026 at 06:00 AM UTC. This will last up to 2 hours. During this time, tracking services will be unavailable. We recommend retrying any failed tracking requests after maintenance is complete.

Deutsche Post Tracking Maintenance

Oct <var data-var='date'> 4</var>, <var data-var='time'>07:12</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 4</var>, <var data-var='time'>02:56</var> UTC Investigating - We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.

Canada Post Shipment service outage

Oct <var data-var='date'> 2</var>, <var data-var='time'>08:59</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 2</var>, <var data-var='time'>05:45</var> UTC Investigating - Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

DPD DE Tracking Disruption

Oct <var data-var='date'> 2</var>, <var data-var='time'>07:58</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 2</var>, <var data-var='time'>05:36</var> UTC Investigating - Hi Team, we are currently seeing an interruption in USPS tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

USPS Tracking disruption

Oct <var data-var='date'> 2</var>, <var data-var='time'>02:48</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 1</var>, <var data-var='time'>22:46</var> UTC Investigating - Hi Team, We are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Elevated error rate on USPS Shipment API

Oct <var data-var='date'> 1</var>, <var data-var='time'>21:29</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 1</var>, <var data-var='time'>20:05</var> UTC Investigating - Hi Team, We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Elevated error rate on Canada Post Shipment API

Oct <var data-var='date'> 1</var>, <var data-var='time'>13:13</var> UTC Resolved - The issue has been resolved and the service is now operational. Oct <var data-var='date'> 1</var>, <var data-var='time'>04:41</var> UTC Investigating - Hi Team, we are currently seeing an interruption in Deutsche Post tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Deutsche Post Tracking Disruption

Sep <var data-var='date'>30</var>, <var data-var='time'>06:34</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>06:31</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>30</var>, <var data-var='time'>02:02</var> UTC Investigating - We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

Elevated error rate on ontrac Transaction API

Sep <var data-var='date'>30</var>, <var data-var='time'>05:01</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>30</var>, <var data-var='time'>01:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>23</var>, <var data-var='time'>18:03</var> UTC Update - We will be undergoing scheduled maintenance during this time. Sep <var data-var='date'>23</var>, <var data-var='time'>17:34</var> UTC Scheduled - Hi Team, USPS has a scheduled maintenance window on September 30, 2026 at 01:00 AM UTC. This will last for up to 4 hours. During this time, label generation for International, Military, and U.S. Territory shipments will be unavailable. We recommend retrying any failed requests after the maintenance is complete.

Sep <var data-var='date'>30</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>30</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>23</var>, <var data-var='time'>09:45</var> UTC Scheduled - USPS has a scheduled maintenance on Sept 30, 2026 at 01:00 AM UTC. This will last up to 4 hours. During this time, USPS QR Code label generation will be unavailable. We recommend retrying any failed QR Code requests after the maintenance is complete.

Is Shippo down?

Shippo status is UP

Lastest published events

DPD Germany Tracking Disruption

UPS Service Degradation

DPD Germany Tracking Disruption

Shippo Services, Components and Regions

Recent Shippo events

Shippo planned maintenance announcement

Royal Mail Tracking Maintenance

USPS Scheduled Maintenance

Australia Post Scheduled Maintenance

USPS Scheduled Maintenance

Royal Mail Tracking Maintenance