Aug <var data-var='date'>20</var>, <var data-var='time'>11:06</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>08:16</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>20</var>, <var data-var='time'>08:02</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>20</var>, <var data-var='time'>07:06</var> PDT Investigating - We've received reports that TMS WebPortal is returning errors or failing to load for some customers. We're actively investigating the issue and will provide updates as more information becomes available.

TMS WebPortal errors affecting some customers

Jul <var data-var='date'>14</var>, <var data-var='time'>23:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>14</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>13:50</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

Scheduled Maintenance

Jul <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 7</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>13:49</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

Jun <var data-var='date'>26</var>, <var data-var='time'>13:49</var> PDT Resolved - Resolved by FedEx Jun <var data-var='date'>26</var>, <var data-var='time'>08:47</var> PDT Monitoring - We are seeing a degraded performance with FedEx API, some customers reported issues with booking FedEx shipments. We are actively monitoring the situation and will provide updates as soon as more information becomes available or the issue is resolved.

FedEx API degraded performance

Jun <var data-var='date'>19</var>, <var data-var='time'>19:17</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>19</var>, <var data-var='time'>08:38</var> PDT Monitoring - We are seeing a degraded performance with USPS Endicia web services. We will continue to monitor as USPS Endicia works to resolve this. https://status.endicia.com

Partial USPS Endicia Web Services outage

Jun <var data-var='date'> 2</var>, <var data-var='time'>23:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>24</var>, <var data-var='time'>08:10</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

May <var data-var='date'>26</var>, <var data-var='time'>23:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>26</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>24</var>, <var data-var='time'>08:11</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

May <var data-var='date'>18</var>, <var data-var='time'>14:43</var> PDT Resolved - Resolved by PrintNode. May <var data-var='date'>18</var>, <var data-var='time'>11:21</var> PDT Identified - PrintNode is currently experiencing issues. Some regions may be experiencing degraded performance when attempting to print. See https://www.printnode.com/en/status for details.

Degraded performance with PrintNode

Apr <var data-var='date'>22</var>, <var data-var='time'>23:00</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>22</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 1</var>, <var data-var='time'>17:14</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

Apr <var data-var='date'>15</var>, <var data-var='time'>23:00</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>15</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 1</var>, <var data-var='time'>17:13</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

Mar <var data-var='date'>11</var>, <var data-var='time'>23:00</var> PDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>11</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>17:20</var> PST Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

Mar <var data-var='date'> 3</var>, <var data-var='time'>23:00</var> PST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 3</var>, <var data-var='time'>20:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>17:19</var> PST Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

Feb <var data-var='date'>28</var>, <var data-var='time'>21:03</var> PST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>28</var>, <var data-var='time'>20:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>21</var>, <var data-var='time'>20:22</var> PST Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours, with 1 hour and 30 minutes of downtime.

TMS Database maintenance

Feb <var data-var='date'>24</var>, <var data-var='time'>14:52</var> PST Resolved - Resolved by FedEx. Feb <var data-var='date'>23</var>, <var data-var='time'>12:12</var> PST Identified - We are seeing a degraded performance with FedEx web services, some customers reported issues with booking shipments. FedEx has acknowledged an issue on their end. We are actively monitoring the situation and will provide updates as soon as more information becomes available or the issue is resolved.

FedEx Web Services degraded performance

Feb <var data-var='date'>21</var>, <var data-var='time'>10:00</var> PST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>21</var>, <var data-var='time'>08:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>16</var>, <var data-var='time'>05:41</var> PST Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 2 hours, with 1 hour of downtime.

Feb <var data-var='date'>14</var>, <var data-var='time'>20:33</var> PST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>14</var>, <var data-var='time'>20:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>10</var>, <var data-var='time'>10:52</var> PST Update - We will be undergoing scheduled maintenance during this time. Feb <var data-var='date'> 8</var>, <var data-var='time'>04:36</var> PST Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours, with 1 hour and 30 minutes of downtime.

Jan <var data-var='date'>17</var>, <var data-var='time'>20:16</var> PST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>17</var>, <var data-var='time'>20:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 9</var>, <var data-var='time'>10:05</var> PST Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 2 hours with 30 minutes of downtime.

Nov <var data-var='date'> 7</var>, <var data-var='time'>00:00</var> PST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 6</var>, <var data-var='time'>23:40</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 6</var>, <var data-var='time'>13:14</var> PST Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk WMS. This process may take up to 20 minutes with up to 5 minutes of WMS downtime.

WMS DB Instance maintenance

Oct <var data-var='date'>23</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>22</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>20</var>, <var data-var='time'>22:26</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

Oct <var data-var='date'>20</var>, <var data-var='time'>16:28</var> PDT Resolved - The AWS issue affecting carriers has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>13:56</var> PDT Monitoring - Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has intermittently affected some carriers regarding rating and label generation. Everything is working currently and we are working with AWS to ensure system responsiveness. https://health.aws.amazon.com/health/status Oct <var data-var='date'>20</var>, <var data-var='time'>13:37</var> PDT Investigating - Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has led to intermittent reliability for many parcel and LTL carriers regarding rating and label generation. We are working with AWS to resolve these issues as soon as possible. https://health.aws.amazon.com/health/status

Major AWS service outage

Oct <var data-var='date'>16</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>15</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 8</var>, <var data-var='time'>16:05</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

Oct <var data-var='date'>10</var>, <var data-var='time'>11:18</var> PDT Resolved - Resolved by USPS Endicia Oct <var data-var='date'>10</var>, <var data-var='time'>10:51</var> PDT Investigating - We are seeing a degraded performance with USPS Endicia web services. We will continue to monitor as USPS Endicia works to resolve this. https://status.endicia.com

Sep <var data-var='date'>29</var>, <var data-var='time'>15:40</var> PDT Resolved - Confirmed as resolved by WWEX. Sep <var data-var='date'>29</var>, <var data-var='time'>11:05</var> PDT Identified - Customers using WWEX / SpeedShip integrations may experience issues with rating and booking shipments due to an outage of the WWEX / SpeedShip API. The provider has notified us that they are actively working on a resolution. We will continue monitoring and provide updates as they become available.

WWEX / SpeedShip services outage

Sep <var data-var='date'> 4</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 3</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>27</var>, <var data-var='time'>16:53</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

Aug <var data-var='date'>27</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>26</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>18:10</var> PDT Scheduled - We will be undergoing scheduled maintenance at this time on the ShipHawk Instances listed below. This process may take up to 3 hours with 15 minutes of downtime.

Is ShipHawk down?

ShipHawk status is UP

Lastest published events

TMS WebPortal errors affecting some customers

Scheduled Maintenance

Scheduled Maintenance

ShipHawk Services, Components and Regions

Recent ShipHawk events

TMS WebPortal errors affecting some customers

Scheduled Maintenance

Scheduled Maintenance

FedEx API degraded performance

Partial USPS Endicia Web Services outage

Scheduled Maintenance