Jun <var data-var='date'>25</var>, <var data-var='time'>15:48</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>25</var>, <var data-var='time'>15:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>25</var>, <var data-var='time'>14:45</var> CEST Update - We will be undergoing scheduled maintenance during this time. Jun <var data-var='date'>25</var>, <var data-var='time'>14:41</var> CEST Scheduled - We will be undergoing a maintenance. During this time the booking of DHL shipments in the label format PDF 103x199 can be affected by reduced performance.

DHL scheduled maintenance

Jun <var data-var='date'> 2</var>, <var data-var='time'>14:26</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'> 2</var>, <var data-var='time'>13:37</var> CEST Identified - We are currently observing limited availability of DHL Returns functionality and are actively investigating.

DHL Returns partial outage

May <var data-var='date'>13</var>, <var data-var='time'>10:02</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>13</var>, <var data-var='time'>09:19</var> CEST Monitoring - The DPD webservices are currently running into timeouts. We're monitoring the situation.

DPD: Disruption of service

May <var data-var='date'>12</var>, <var data-var='time'>11:08</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>09:50</var> CEST Monitoring - The DPD webservices are currently running into timeouts. We're monitoring the situation. --------- >Sehr geehrte Kundin, sehr geehrter Kunde, >wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten >Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit >noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. >Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. >Freundliche Grüße >Ihr DPD Team >Dear customer, >Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than >usual at the moment. >We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service >will be restored. >We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. >If you have any questions please contact us. >With best regards >Your DPD Team

May <var data-var='date'> 7</var>, <var data-var='time'>08:55</var> CEST Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>08:34</var> CEST Investigating - We are currently investigating this issue.

Outage of service

May <var data-var='date'> 5</var>, <var data-var='time'>20:30</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 5</var>, <var data-var='time'>19:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>15:49</var> CEST Scheduled - We will be undergoing a scheduled maintenance that can potentially affect the performance of DHL Versenden usage with Shipcloud contracts

DHL Versenden

Apr <var data-var='date'>28</var>, <var data-var='time'>08:33</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>28</var>, <var data-var='time'>08:22</var> CEST Identified - The issue has been identified and a fix is being implemented.

UPS disruption of service

Apr <var data-var='date'>27</var>, <var data-var='time'>09:45</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>26</var>, <var data-var='time'>22:00</var> CEST Investigating - We are currently investigating this issue.

UPS: Disruption of Service

Apr <var data-var='date'>23</var>, <var data-var='time'>17:37</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>23</var>, <var data-var='time'>16:37</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>23</var>, <var data-var='time'>16:36</var> CEST Scheduled - Maintenance: On Thursday, April 23, from 4:00 to 5:00 p.m., there may be brief interruptions.

DPD Tracking Service

Apr <var data-var='date'>10</var>, <var data-var='time'>10:43</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>10</var>, <var data-var='time'>10:18</var> CEST Identified - The DHL CIG (Customer Integration Gateway) is responding with errors, DHL is already investigating and trying to resolve the issue. https://post-paket-deutschland.status.api.dhl.com/incidents/230797?lang=de

DHL: Disruption of Service

Dec <var data-var='date'>22</var>, <var data-var='time'>09:56</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'>22</var>, <var data-var='time'>08:59</var> CET Monitoring - The DPD webservices are currently running into timeouts. We're monitoring the situation.

Nov <var data-var='date'>13</var>, <var data-var='time'>18:05</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>13</var>, <var data-var='time'>16:47</var> CET Identified - Due to problems with our cloud provider some carriers and services are currently unavailable. This also affects the usage of all shipcloud owned contracts. We are working hard on mitigating the problems and fixing the issue.

Problems with our cloud provider

Oct <var data-var='date'> 3</var>, <var data-var='time'>15:00</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 3</var>, <var data-var='time'>11:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>30</var>, <var data-var='time'>09:59</var> CEST Scheduled - We've been notified by DHL of an upcoming maintenance: > Sehr geehrte Nutzer der Paket DE Versenden API, Am kommenden Freitag, den 3.10.2025 werden zwischen 11 Uhr bis 15 Uhr technische Wartungsarbeiten an der Paket DE Versenden API durchgeführt. Während dieser Arbeiten wird es zu einer kurzen Downtime von ca. 30 Minuten kommen. Wir möchten Sie darüber informieren, dass zukünftige Informationen zu Wartungsfenstern und Störungen ab sofort über die folgende Website bereitgestellt werden: https://post-paket-deutschland.status.api.dhl.com/ . Bitte abonnieren Sie den Status-Feed, um stets auf dem neuesten Stand zu bleiben und keine wichtigen Updates zu verpassen. Viele Grüße Ihr DHL Team ------------- Dear Users of the Parcel DE Shipping API, On Friday, October 3rd 2025, we will carry out technical maintenance between 11AM and 3PM. There will be a short downtime of 30min of the Parcel DE Shipping API. We would like to inform you that future information regarding maintenance windows and disruptions will now be provided through the following website: https://post-paket-deutschland.status.api.dhl.com/ . Please subscribe to the status feed to stay updated and not miss any important announcements. Kind regards Your DHL team

DHL Versenden / DHL Ship

Sep <var data-var='date'>17</var>, <var data-var='time'>15:00</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>17</var>, <var data-var='time'>14:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>10</var>, <var data-var='time'>16:10</var> CEST Scheduled - We've been notified by DPD of an upcoming maintenance: >Sehr geehrte Kundin, sehr geehrter Kunde, wir möchten, dass Ihre Versandprozesse im Arbeitsalltag so reibungslos wie möglich funktionieren. Deshalb nehmen wir am 	Mittwoch, den 17. September 2025 zwischen 14:00 Uhr und 15:00 Uhr (MESZ) Wartungsarbeiten an der Anwendung vor. In diesem Zeitraum stehen die Webservices von DPD Deutschland zur Verfügung, jedoch kann es zu kurzzeitigen Verbindungsunterbrechungen kommen. Nach dem Wartungszeitfenster kann der Betrieb wie gewohnt fortgesetzt werden. Bitte beachten Sie: Nach der Wartung erscheint die Schriftart auf dem Paketschein in einem neuen Design. Die Änderung wird vorgenommen, um die Lesbarkeit und das Erscheinungsbild des Paketscheins zu verbessern. Vielen Dank für Ihr Verständnis! Gern sind wir für Sie da, wenn Sie weitere Fragen haben. Freundliche Grüße Ihr DPD Team Dear customer, we want your shipping processes to run as smoothly as possible in your day-to-day work. Therefore, we will perform maintenance work on the application on 	Wednesday the 17th of September 2025 between 3 pm and 4 pm (CEST) DPD Germany's web services are available to a limited extent during these periods. Interruptions in the connections may occur. After this maintenance time slot, operation can continue as usual. Please note: After maintenance, the font on the parcel label will appear in a new style. The change will be made to improve readability and appearance of the parcel label. Thank you in advance for your understanding! If you have any questions please contact us. With best regards Your DPD Team

DPD webservices

Aug <var data-var='date'>24</var>, <var data-var='time'>12:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>24</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>17:14</var> CEST Scheduled - We've been notified of the upcoming maintenance: > wir möchten Sie hiermit darüber informieren, dass für unseren Service INTERNETMARKE und Mobile Briefmarke in folgendem Zeitraum > > Sonntag, den 24.08.2025 zwischen 07.00 Uhr und 12.00 Uhr (CEST) > > das Einspielen von Updates geplant ist und es zu kurzfristigen Ausfällen kommen kann. > > --- > > we would like to inform you that for our service INTERNETMARKE and Mobile Briefmarke in the following time period > > Sunday, 24.08.2025 between 7am and 12pm (CEST) > > the installation of updates are planned and short-term outages may occur.

Deutsche Post INTERNETMARKE

Jul <var data-var='date'>10</var>, <var data-var='time'>11:24</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>10</var>, <var data-var='time'>10:24</var> CEST Investigating - The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD. We have identified the cause of the problem and are working on a fix.

DPD errors with shipcloud contract

Jul <var data-var='date'> 9</var>, <var data-var='time'>12:35</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 9</var>, <var data-var='time'>12:20</var> CEST Update - We are continuing to investigate the issue. Shipments with the carrier UPS are currently running into errors Jul <var data-var='date'> 9</var>, <var data-var='time'>12:02</var> CEST Investigating - We are investigating reports of degraded performance.

shipcloud app and API performance

Jul <var data-var='date'> 1</var>, <var data-var='time'>15:51</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 1</var>, <var data-var='time'>14:26</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 1</var>, <var data-var='time'>13:48</var> CEST Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'> 1</var>, <var data-var='time'>13:31</var> CEST Update - We are continuing to investigate this issue. Jul <var data-var='date'> 1</var>, <var data-var='time'>13:21</var> CEST Investigating - We are investigating reports of degraded performance.

Jun <var data-var='date'>23</var>, <var data-var='time'>11:12</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>23</var>, <var data-var='time'>09:22</var> CEST Monitoring - The GLS services are currently slow and/or running into timeouts.

GLS: Disruption of service

Apr <var data-var='date'>30</var>, <var data-var='time'>16:47</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>30</var>, <var data-var='time'>16:15</var> CEST Identified - The DHL Returns API is currently not available.

DHL Returns API Disruption of Service

Apr <var data-var='date'> 9</var>, <var data-var='time'>10:38</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>08:46</var> CEST Monitoring - The DPD webservices are currently running into timeouts. We're monitoring the situation.

Apr <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 5</var>, <var data-var='time'>18:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 4</var>, <var data-var='time'>15:32</var> CEST Scheduled - We've been informed by Post CH of the following maintenance on their Shipping API: > Aufgrund einer Softwareoptimierung kann es am Samstag, 05. April 2025 von 18:00 bis 21:00 Uhr zu einem Unterbruch beim Webservice Barcode kommen. > Wir entschuldigen uns für die Unannehmlichkeiten und stehen Ihnen für Rückfragen gerne zur Verfügung. > > En raison d'une optimisation du logiciel, il y aura une interruption du Webservice Code à barres le samedi 05 avril 2025 de 18h00 à 21h00. > Nous nous excusons pour le désagrément occasionné et serons heureux de répondre à toutes vos questions. > > Due to a software optimization, there will be an interruption in the Barcode web service on Saturday, 05 April 2025 18:00 to 21:00. > We apologize for the inconvenience and will be happy to answer any questions you may have. > > A causa di un'ottimizzazione del software, potrebbe verificarsi un'interruzione del Webservice Codice a barre sabato 05 aprile 2025 dalle ore 18:00 alle ore 21:00. > Ci scusiamo per l'inconveniente e saremo lieti di rispondere a qualsiasi domanda.

Post CH API Maintenance

Mar <var data-var='date'>13</var>, <var data-var='time'>19:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>13</var>, <var data-var='time'>18:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>11</var>, <var data-var='time'>09:10</var> CET Scheduled - We've been notified by DPD of an upcoming maintenance: >Sehr geehrte Kundin, sehr geehrter Kunde, wir möchten, dass Ihre Versandprozesse im Arbeitsalltag so reibungslos wie möglich funktionieren. Deshalb nehmen wir am 	Donnerstag, den 13. März 2025 zwischen 18:00 Uhr und 19:00 Uhr (MEZ) Wartungsarbeiten an der Anwendung vor. In diesem Zeitraum stehen die Webservices von DPD Deutschland nicht zur Verfügung. Nach dem Wartungszeitfenster kann der Betrieb wie gewohnt fortgesetzt werden. Vielen Dank für Ihr Verständnis! Gern sind wir für Sie da, wenn Sie weitere Fragen haben. Freundliche Grüße Ihr DPD Team Dear customer, we want your shipping processes to run as smoothly as possible in your day-to-day work. Therefore, we will perform maintenance work on the application on 	Thursday the 13th of March 2025 between 6 pm and 7 pm (CET) During these periods the DPD Germany's web services are not available. After this maintenance time slot, operation can continue as usual. Thank you in advance for your understanding! If you have any questions please contact us. With best regards Your DPD Team

Feb <var data-var='date'>21</var>, <var data-var='time'>11:28</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>21</var>, <var data-var='time'>08:54</var> CET Monitoring - There are currently problems with the UPS authentication service. This leads to errors when creating shipments. We will keep you updated.

Feb <var data-var='date'>12</var>, <var data-var='time'>16:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>12</var>, <var data-var='time'>14:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 7</var>, <var data-var='time'>15:25</var> CET Scheduled - We've been notified by DPD of an upcoming maintenance: >Sehr geehrte Kundin, sehr geehrter Kunde, >wir möchten, dass Ihre Versandprozesse im Arbeitsalltag so reibungslos wie möglich funktionieren. Deshalb nehmen wir am >	Mittwoch, den 12. Februar 2025 zwischen 14:00 Uhr und 16:00 Uhr (MEZ) >Wartungsarbeiten an der Anwendung vor. >In diesem Zeitraum stehen die Webservices von DPD Deutschland zur Verfügung. >Vielen Dank für Ihr Verständnis! >Gern sind wir für Sie da, wenn Sie weitere Fragen haben. >Freundliche Grüße >hr DPD Team ____________ >Dear customer, >we want your shipping processes to run as smoothly as possible in your day-to-day work. Therefore, we will perform maintenance work on the application on >	Wednesday the 12th of February 2025 between 2 pm and 4 pm (CET) >DPD Germany's web services are fully available during these periods. >Thank you in advance for your understanding! >If you have any questions please contact us. >With best regards >Your DPD Team

Is shipcloud down?

shipcloud status is UP

Lastest published events

DHL scheduled maintenance

DHL Returns partial outage

DPD: Disruption of service

shipcloud Services, Components and Regions

Recent shipcloud events

DHL scheduled maintenance

DHL Returns partial outage

DPD: Disruption of service

DPD: Disruption of service

Outage of service

DHL Versenden