Aug <var data-var='date'>13</var>, <var data-var='time'>13:58</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'>13</var>, <var data-var='time'>10:52</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.

Sherpany outage

Aug <var data-var='date'>12</var>, <var data-var='time'>01:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>11</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 6</var>, <var data-var='time'>14:20</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time. Downtime may occur.

Sherpany Maintenance

Jul <var data-var='date'>21</var>, <var data-var='time'>14:33</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>21</var>, <var data-var='time'>11:10</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>21</var>, <var data-var='time'>11:03</var> CEST Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>21</var>, <var data-var='time'>10:55</var> CEST Investigating - We are currently investigating this issue.

Sherpany Website service disruption

Jul <var data-var='date'> 6</var>, <var data-var='time'>13:37</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>12:59</var> CEST Update - We are continuing to monitor for any further issues. Jul <var data-var='date'> 6</var>, <var data-var='time'>12:59</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 6</var>, <var data-var='time'>11:07</var> CEST Identified - We are aware of intermittent issues affecting file loading and uploads. The issue has been identified and fix is being implemented.

Sherpany document load/upload issues

Jul <var data-var='date'> 1</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>23</var>, <var data-var='time'>14:14</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time. Downtime may occur.

May <var data-var='date'>27</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>26</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>15:02</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time. Downtime may occur.

May <var data-var='date'>20</var>, <var data-var='time'>06:38</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>20</var>, <var data-var='time'>01:22</var> CEST Identified - Our upstream provider identified the cause of disruption and is working on a fix.

Mar <var data-var='date'>14</var>, <var data-var='time'>03:09</var> CET Resolved - The issue has been resolved. Mar <var data-var='date'>14</var>, <var data-var='time'>03:03</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>14</var>, <var data-var='time'>02:16</var> CET Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>13</var>, <var data-var='time'>16:14</var> CET Investigating - We are aware of intermittent issues affecting file uploads and are actively investigating.

Sherpany document upload issue

Mar <var data-var='date'>11</var>, <var data-var='time'>00:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>10</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 6</var>, <var data-var='time'>16:20</var> CET Scheduled - We will release a new version to our production servers. Short downtime may occur.

Sherpany Production Deployment

Feb <var data-var='date'>15</var>, <var data-var='time'>18:11</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>15</var>, <var data-var='time'>18:04</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>15</var>, <var data-var='time'>17:52</var> CET Investigating - We are currently investigating this issue.

Sherpany Application outage

Jan <var data-var='date'>30</var>, <var data-var='time'>13:03</var> CET Resolved - This incident has been resolved. Jan <var data-var='date'>30</var>, <var data-var='time'>13:01</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>30</var>, <var data-var='time'>12:52</var> CET Investigating - We are currently investigating this issue.

Sherpany Application not loading

Dec <var data-var='date'> 5</var>, <var data-var='time'>10:59</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'> 5</var>, <var data-var='time'>10:19</var> CET Identified - The issue has been identified and a fix is being implemented.

Futurae outage due to the Cloudflare incident

Nov <var data-var='date'>12</var>, <var data-var='time'>00:00</var> CET Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>11</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 7</var>, <var data-var='time'>11:39</var> CET Scheduled - We will release a new version to our production servers. Short downtime may occur.

Oct <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 3</var>, <var data-var='time'>16:03</var> CEST Scheduled - We will release a new version to our production servers. Short downtime may occur.

Sep <var data-var='date'>30</var>, <var data-var='time'>20:06</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>19:48</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>30</var>, <var data-var='time'>17:45</var> CEST Identified - Email delivery from Sherpany is currently delayed. Our service provider is investigating the issue.

Service Disruption: Email Delays

Sep <var data-var='date'>17</var>, <var data-var='time'>01:30</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>16</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>11</var>, <var data-var='time'>17:02</var> CEST Scheduled - We will release a new version to our production servers. Short downtime may occur.

Aug <var data-var='date'>20</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>16:18</var> CEST Scheduled - No downtime is planned. There may be some short downtime occurring for Sherpany's Search functionality during the maintenance window.

Mar <var data-var='date'> 3</var>, <var data-var='time'>08:52</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'> 3</var>, <var data-var='time'>08:38</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 3</var>, <var data-var='time'>07:08</var> CET Update - We are continuing to investigate this issue. Mar <var data-var='date'> 3</var>, <var data-var='time'>07:08</var> CET Investigating - We are currently investigating this issue.

Sherpany application outage

Jan <var data-var='date'>15</var>, <var data-var='time'>01:30</var> CET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>14</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 9</var>, <var data-var='time'>09:02</var> CET Scheduled - We will release a new version to our production servers. Short downtime may occur.

Dec <var data-var='date'>18</var>, <var data-var='time'>01:00</var> CET Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>17</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>12</var>, <var data-var='time'>15:28</var> CET Scheduled - We will release a new version to our production servers. Short downtime may occur.

Nov <var data-var='date'>27</var>, <var data-var='time'>00:24</var> CET Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>26</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>22</var>, <var data-var='time'>12:55</var> CET Scheduled - We will release a new version to our production servers. Short downtime may occur.

Oct <var data-var='date'>26</var>, <var data-var='time'>16:00</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>26</var>, <var data-var='time'>15:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>24</var>, <var data-var='time'>18:57</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time. Global Search functionality may experience intermittent instability.

Oct <var data-var='date'>22</var>, <var data-var='time'>23:37</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>22</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>17</var>, <var data-var='time'>10:33</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time. Downtime may occur.

Sep <var data-var='date'>25</var>, <var data-var='time'>00:49</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>20</var>, <var data-var='time'>12:44</var> CEST Scheduled - We will release a new version to our production servers. Short downtime may occur.

Sep <var data-var='date'>18</var>, <var data-var='time'>01:30</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>18</var>, <var data-var='time'>01:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>17</var>, <var data-var='time'>16:09</var> CEST Scheduled - We will be undergoing a maintenance on our production infrastructure. Short downtime might occur.

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