Jul <var data-var='date'> 6</var>, <var data-var='time'>13:37</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>12:59</var> CEST Update - We are continuing to monitor for any further issues. Jul <var data-var='date'> 6</var>, <var data-var='time'>12:59</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 6</var>, <var data-var='time'>11:07</var> CEST Identified - We are aware of intermittent issues affecting file loading and uploads. The issue has been identified and fix is being implemented.

Sherpany document load/upload issues

Jul <var data-var='date'> 1</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>23</var>, <var data-var='time'>14:14</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time. Downtime may occur.

Sherpany Maintenance

May <var data-var='date'>27</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>26</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>15:02</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time. Downtime may occur.

May <var data-var='date'>20</var>, <var data-var='time'>06:38</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>20</var>, <var data-var='time'>01:22</var> CEST Identified - Our upstream provider identified the cause of disruption and is working on a fix.

Sherpany Website service disruption

Mar <var data-var='date'>14</var>, <var data-var='time'>03:09</var> CET Resolved - The issue has been resolved. Mar <var data-var='date'>14</var>, <var data-var='time'>03:03</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>14</var>, <var data-var='time'>02:16</var> CET Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>13</var>, <var data-var='time'>16:14</var> CET Investigating - We are aware of intermittent issues affecting file uploads and are actively investigating.

Sherpany document upload issue

Mar <var data-var='date'>11</var>, <var data-var='time'>00:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>10</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 6</var>, <var data-var='time'>16:20</var> CET Scheduled - We will release a new version to our production servers. Short downtime may occur.

Sherpany Production Deployment

Feb <var data-var='date'>15</var>, <var data-var='time'>18:11</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>15</var>, <var data-var='time'>18:04</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>15</var>, <var data-var='time'>17:52</var> CET Investigating - We are currently investigating this issue.

Sherpany Application outage

Jan <var data-var='date'>30</var>, <var data-var='time'>13:03</var> CET Resolved - This incident has been resolved. Jan <var data-var='date'>30</var>, <var data-var='time'>13:01</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>30</var>, <var data-var='time'>12:52</var> CET Investigating - We are currently investigating this issue.

Sherpany Application not loading

Dec <var data-var='date'> 5</var>, <var data-var='time'>10:59</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'> 5</var>, <var data-var='time'>10:19</var> CET Identified - The issue has been identified and a fix is being implemented.

Futurae outage due to the Cloudflare incident

Nov <var data-var='date'>12</var>, <var data-var='time'>00:00</var> CET Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>11</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 7</var>, <var data-var='time'>11:39</var> CET Scheduled - We will release a new version to our production servers. Short downtime may occur.

Oct <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 3</var>, <var data-var='time'>16:03</var> CEST Scheduled - We will release a new version to our production servers. Short downtime may occur.

Sep <var data-var='date'>30</var>, <var data-var='time'>20:06</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>19:48</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>30</var>, <var data-var='time'>17:45</var> CEST Identified - Email delivery from Sherpany is currently delayed. Our service provider is investigating the issue.

Service Disruption: Email Delays

Sep <var data-var='date'>17</var>, <var data-var='time'>01:30</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>16</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>11</var>, <var data-var='time'>17:02</var> CEST Scheduled - We will release a new version to our production servers. Short downtime may occur.

Aug <var data-var='date'>20</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>16:18</var> CEST Scheduled - No downtime is planned. There may be some short downtime occurring for Sherpany's Search functionality during the maintenance window.

Mar <var data-var='date'> 3</var>, <var data-var='time'>08:52</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'> 3</var>, <var data-var='time'>08:38</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 3</var>, <var data-var='time'>07:08</var> CET Update - We are continuing to investigate this issue. Mar <var data-var='date'> 3</var>, <var data-var='time'>07:08</var> CET Investigating - We are currently investigating this issue.

Sherpany application outage

Jan <var data-var='date'>15</var>, <var data-var='time'>01:30</var> CET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>14</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 9</var>, <var data-var='time'>09:02</var> CET Scheduled - We will release a new version to our production servers. Short downtime may occur.

Dec <var data-var='date'>18</var>, <var data-var='time'>01:00</var> CET Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>17</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>12</var>, <var data-var='time'>15:28</var> CET Scheduled - We will release a new version to our production servers. Short downtime may occur.

Nov <var data-var='date'>27</var>, <var data-var='time'>00:24</var> CET Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>26</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>22</var>, <var data-var='time'>12:55</var> CET Scheduled - We will release a new version to our production servers. Short downtime may occur.

Oct <var data-var='date'>26</var>, <var data-var='time'>16:00</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>26</var>, <var data-var='time'>15:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>24</var>, <var data-var='time'>18:57</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time. Global Search functionality may experience intermittent instability.

Oct <var data-var='date'>22</var>, <var data-var='time'>23:37</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>22</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>17</var>, <var data-var='time'>10:33</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time. Downtime may occur.

Sep <var data-var='date'>25</var>, <var data-var='time'>00:49</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>20</var>, <var data-var='time'>12:44</var> CEST Scheduled - We will release a new version to our production servers. Short downtime may occur.

Sep <var data-var='date'>18</var>, <var data-var='time'>01:30</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>18</var>, <var data-var='time'>01:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>17</var>, <var data-var='time'>16:09</var> CEST Scheduled - We will be undergoing a maintenance on our production infrastructure. Short downtime might occur.

Sep <var data-var='date'>16</var>, <var data-var='time'>12:58</var> CEST Resolved - This incident has been resolved. Sep <var data-var='date'>16</var>, <var data-var='time'>12:52</var> CEST Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>16</var>, <var data-var='time'>12:00</var> CEST Investigating - We are currently investigating this issue.

Sherpany Marketing Website issue

Jul <var data-var='date'>10</var>, <var data-var='time'>00:41</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 9</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>28</var>, <var data-var='time'>15:54</var> CEST Scheduled - We will release a new version to our production servers. Short downtime may occur.

Jun <var data-var='date'>23</var>, <var data-var='time'>21:35</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>22</var>, <var data-var='time'>00:25</var> CEST Monitoring - The Futurae application version 2.3.1 with the fix for the original problem is already available in the App Store. All the affected users should update to this version of the application. Jun <var data-var='date'>21</var>, <var data-var='time'>13:34</var> CEST Identified - We are aware of an issue affecting users who have upgraded from Futurae Application version 2.2.1 to version 2.3.0. This issue may impact the 2FA functionality for these users. A new version is currently under testing. In the meantime, users can switch their verification method to SMS when authenticating. If you do not have a mobile number added, please reach out to a User Manager and follow the steps for a 2FA reset as outlined here: https://support.sherpany.com/en/support/solutions/articles/3000123786-the-two-factor-authentication-2fa-reset. Our team is actively working with Futurae to resolve this issue as quickly as possible. We apologize for any inconvenience caused and appreciate your patience.

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Sherpany document load/upload issues

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Sherpany document load/upload issues

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Is Sherpany down?

Sherpany status is DEGRADED

Components with issues

Lastest published events

Sherpany document load/upload issues

Sherpany Maintenance

Sherpany Maintenance

Sherpany Services, Components and Regions

Recent Sherpany events

Sherpany document load/upload issues

Sherpany Maintenance

Sherpany Maintenance

Sherpany Website service disruption

Sherpany document upload issue

Sherpany Production Deployment

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!