THIS IS A SCHEDULED EVENT Jun <var data-var='date'>21</var>, <var data-var='time'>00:30</var> - <var data-var='time'>08:30</var> EDTMar <var data-var='date'>31</var>, <var data-var='time'>15:35</var> EDT Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on June 21, 2026 between 12:30am - 8:30am ET. Full functionality will be restored at that point and transfers will be processed then.

E-Transfer Maintenance

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>19</var>, <var data-var='time'>02:00</var> - <var data-var='time'>06:00</var> EDTFeb <var data-var='date'>23</var>, <var data-var='time'>10:32</var> EST Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on April 19 between 12:30am - 8:30am ET. Full functionality will be restored at that point and transfers will be processed then.

Apr <var data-var='date'> 5</var>, <var data-var='time'>20:14</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 5</var>, <var data-var='time'>19:45</var> EDT Monitoring - A fix has been implemented - We're currently reprocessing the backlog of e-Transfers.Apr <var data-var='date'> 5</var>, <var data-var='time'>18:05</var> EDT Update - Our service provider is still working on implementing a fix - Thank you for your patienceApr <var data-var='date'> 5</var>, <var data-var='time'>15:25</var> EDT Update - Sending e-Transfers to third-party contact is still temporarily unavailable. Thank you for your patience while our service provider is working on a fix.Apr <var data-var='date'> 5</var>, <var data-var='time'>12:27</var> EDT Identified - The issue has been identified and a fix is being implemented - Only transfers to third-party recipients are currently affected.Apr <var data-var='date'> 5</var>, <var data-var='time'>12:18</var> EDT Update - We are continuing to investigate this issue.Apr <var data-var='date'> 5</var>, <var data-var='time'>12:16</var> EDT Investigating - Shakepay is experiencing degraded Interac e-Transfer performance, which may result in delays for some users. Our team is actively investigating and working toward a resolution.

E-transfers cashout delayed

Apr <var data-var='date'> 2</var>, <var data-var='time'>22:00</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>18</var>, <var data-var='time'>15:54</var> EDT Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on April 2nd, 2026 between 8pm - 10pm ET. Full functionality will be restored at that point and transfers will be processed then.

Mar <var data-var='date'>26</var>, <var data-var='time'>06:00</var> EDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>26</var>, <var data-var='time'>01:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>25</var>, <var data-var='time'>16:38</var> EDT Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on March 26, 2026 between 1am - 6am ET. Full functionality will be restored at that point and transfers will be processed then.

Mar <var data-var='date'>22</var>, <var data-var='time'>05:30</var> EDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>22</var>, <var data-var='time'>04:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>12</var>, <var data-var='time'>12:02</var> EDT Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be delayed on March 22, 2026 between 4:30am - 5:30am ET. Full functionality will be restored at that point and transfers will be processed then.

Mar <var data-var='date'>19</var>, <var data-var='time'>22:00</var> EDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>19</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 2</var>, <var data-var='time'>15:15</var> EST Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be delayed on March 19, 2026 between 8pm EST - 10pm EST ET. Full functionality will be restored at that point and transfers will be processed then.

Mar <var data-var='date'>18</var>, <var data-var='time'>07:00</var> EDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>18</var>, <var data-var='time'>06:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>10</var>, <var data-var='time'>10:25</var> EDT Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be delayed on March 18, 2026 between 6:30am - 7am ET. Full functionality will be restored at that point and transfers will be processed then.

Mar <var data-var='date'>13</var>, <var data-var='time'>11:42</var> EDT Resolved - This incident has been resolved.Mar <var data-var='date'>13</var>, <var data-var='time'>11:29</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>13</var>, <var data-var='time'>10:54</var> EDT Update - We have identified a query causing a large negative impact on platform responsivenessMar <var data-var='date'>13</var>, <var data-var='time'>10:53</var> EDT Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>13</var>, <var data-var='time'>10:45</var> EDT Update - We are continuing to investigate this issue.Mar <var data-var='date'>13</var>, <var data-var='time'>10:44</var> EDT Investigating - We are currently investigating this issue.

Crypto Buy/Sell, Card, e-Transfer funding/withdrawal, Notifications, Emails

Mar <var data-var='date'> 8</var>, <var data-var='time'>07:00</var> EDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 8</var>, <var data-var='time'>01:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>22</var>, <var data-var='time'>09:51</var> EST Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on March 8. 2026 between 1am - 6am ET. Full functionality will be restored at that point and transfers will be processed then.

Mar <var data-var='date'> 3</var>, <var data-var='time'>23:38</var> EST Resolved - This incident has been resolved.Mar <var data-var='date'> 3</var>, <var data-var='time'>23:21</var> EST Update - We are continuing to work on a fix for this issue.Mar <var data-var='date'> 3</var>, <var data-var='time'>23:21</var> EST Identified - Shakepay is currently experiencing an outage affecting Interac e-Transfers. Users may experience significant delays or be unable to send or receive e-Transfers at this time. Our team is actively working to restore service as quickly as possible.

E-transfer outage

Mar <var data-var='date'> 3</var>, <var data-var='time'>05:15</var> EST Resolved - This incident has been resolved.Mar <var data-var='date'> 3</var>, <var data-var='time'>04:48</var> EST Investigating - Shakepay is currently experiencing an outage affecting Interac e-Transfers. Users may experience significant delays or be unable to send or receive e-Transfers at this time. Our team is actively investigating and working to restore service as quickly as possible.

Feb <var data-var='date'>25</var>, <var data-var='time'>07:00</var> EST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>25</var>, <var data-var='time'>05:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>17</var>, <var data-var='time'>09:54</var> EST Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be delayed on February 25 between 5am - 7am ET. Full functionality will be restored at that point and transfers will be processed then.

Feb <var data-var='date'>23</var>, <var data-var='time'>15:56</var> EST Resolved - This incident has been resolved.Feb <var data-var='date'>23</var>, <var data-var='time'>15:52</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>23</var>, <var data-var='time'>15:35</var> EST Investigating - We are currently investigating this issue.

Delayed ETH & USDC transactions

Feb <var data-var='date'>22</var>, <var data-var='time'>17:07</var> EST Resolved - This incident has been resolved.Feb <var data-var='date'>22</var>, <var data-var='time'>17:07</var> EST Update - We are continuing to work on a fix for this issue.Feb <var data-var='date'>22</var>, <var data-var='time'>14:39</var> EST Update - We are continuing to work on a fix for this issue.Feb <var data-var='date'>22</var>, <var data-var='time'>14:33</var> EST Identified - The issue has been identified and most transactions have been fulfilled successfully since. Our banking partner is working on resolving this issue as soon as possible. Thank you for your patience.Feb <var data-var='date'>22</var>, <var data-var='time'>10:44</var> EST Investigating - Shakepay is experiencing degraded Interac e-Transfer performance, which may result in delays for some users. Our team is actively investigating and working toward a resolution.

E-transfers

Feb <var data-var='date'>22</var>, <var data-var='time'>07:30</var> EST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>22</var>, <var data-var='time'>01:30</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>17</var>, <var data-var='time'>19:28</var> EST Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on February 22 between 1:30am - 7:30am ET. Full functionality will be restored at that point and transfers will be processed then.

Feb <var data-var='date'>22</var>, <var data-var='time'>05:00</var> EST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>22</var>, <var data-var='time'>04:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>17</var>, <var data-var='time'>09:50</var> EST Scheduled - Due to a scheduled maintenance from our banking partner, Bill Payment will be unavailable on February 22 between 4am - 5am ET. Full functionality will be restored at that point and transfers will be processed then.

Bill Payment Maintenance

Feb <var data-var='date'>17</var>, <var data-var='time'>08:00</var> EST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>17</var>, <var data-var='time'>07:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 6</var>, <var data-var='time'>14:07</var> EST Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on February 17, 2026 between 7:00 a.m. to 8:00 a.m. ET. Full functionality will be restored at that point and transfers will be processed then.

Feb <var data-var='date'>12</var>, <var data-var='time'>13:33</var> EST Resolved - This incident has been resolved.Feb <var data-var='date'>12</var>, <var data-var='time'>13:18</var> EST Investigating - We are seeing longer than usual delays for certain ETH/USDC cashins and cashouts, and are investigating the issue. Pending transactions will be processed once the incident was resolved.

Delayed ETH/USDC cashins & cashouts

Feb <var data-var='date'> 5</var>, <var data-var='time'>12:24</var> EST Resolved - This incident has been resolved.Feb <var data-var='date'> 5</var>, <var data-var='time'>12:13</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'> 5</var>, <var data-var='time'>12:10</var> EST Update - We are continuing to investigate this issue.Feb <var data-var='date'> 5</var>, <var data-var='time'>12:10</var> EST Investigating - We are currently investigating this issue.

Slow API

Jan <var data-var='date'>31</var>, <var data-var='time'>18:51</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'>31</var>, <var data-var='time'>16:03</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>31</var>, <var data-var='time'>15:41</var> EST Identified - We are currently experiencing issues with SMS delivery through our short code provider. This is affecting both mobile app and web sign-in/sign-up flows, as verification codes may be delayed or not delivered. If you’re unable to receive the verification code via SMS, please use the “Call Me” option to receive your code through an automated voice call.

SMS Delivery Issues Affecting Sign-In and Sign-Up

Jan <var data-var='date'>27</var>, <var data-var='time'>06:00</var> EST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>27</var>, <var data-var='time'>01:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>13</var>, <var data-var='time'>11:18</var> EST Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable Tuesday, January 27, 2026 between 1am - 6am ET. Full functionality will be restored at that point and transfers will be processed then.

Jan <var data-var='date'>26</var>, <var data-var='time'>05:00</var> EST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>26</var>, <var data-var='time'>04:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>22</var>, <var data-var='time'>09:53</var> EST Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on January 26, 2026 between 4am - 5am ET. Full functionality will be restored at that point and transfers will be processed then.

Jan <var data-var='date'>25</var>, <var data-var='time'>08:00</var> EST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>25</var>, <var data-var='time'>01:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>22</var>, <var data-var='time'>09:47</var> EST Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on January 25 between 1am - 8am ET. Full functionality will be restored at that point and transfers will be processed then.

Jan <var data-var='date'>22</var>, <var data-var='time'>15:40</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'>22</var>, <var data-var='time'>14:35</var> EST Monitoring - A fix has been implemented and we're monitoring the results.Jan <var data-var='date'>22</var>, <var data-var='time'>13:20</var> EST Identified - The root cause was traced to a third-party service, and remediation is currently in progress.Jan <var data-var='date'>22</var>, <var data-var='time'>13:15</var> EST Investigating - We're aware of an ongoing issue affecting card services. Some customers may see card transactions incorrectly declined and may also be temporarily unable to view their card details in the app. We are actively assessing the scope of the issue, determining the root cause, and working toward resolution. Your funds are safe, and no action is needed on your end at this time. We recommend trying again a bit later once services are restored. We're sorry for the inconvenience and appreciate your patience.

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E-transfers cashout delayed

E-Transfer Maintenance

E-Transfer Maintenance

Shakepay Services, Components and Regions

Recent Shakepay events

E-Transfer Maintenance

E-Transfer Maintenance

E-transfers cashout delayed

E-Transfer Maintenance

E-Transfer Maintenance

E-Transfer Maintenance

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Is Shakepay down?

Shakepay status is UP

Lastest published events

E-transfers cashout delayed

E-Transfer Maintenance

E-Transfer Maintenance

Shakepay Services, Components and Regions

Recent Shakepay events

E-Transfer Maintenance

E-Transfer Maintenance

E-transfers cashout delayed

E-Transfer Maintenance

E-Transfer Maintenance

E-Transfer Maintenance

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!