Jul <var data-var='date'>17</var>, <var data-var='time'>18:51</var> PDT Resolved - The issues impacting Online and Mobile Banking services have been resolved. Services including Zelle®, Bill Pay, and Card Management are now available. We sincerely apologize for the inconvenience and appreciate your patience while we worked to resolve the issue. Thank you for your understanding. Jul <var data-var='date'>17</var>, <var data-var='time'>17:42</var> PDT Identified - Online and Mobile Banking are now available. However, Zelle®, Bill Pay, and Card Management remain unavailable. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available. Jul <var data-var='date'>17</var>, <var data-var='time'>17:31</var> PDT Investigating - Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

Online Banking Outage

Jun <var data-var='date'>29</var>, <var data-var='time'>18:14</var> PDT Resolved - The temporary closure of our Main Branch has been resolved. The branch will reopen and resume normal business hours on Tuesday, June 30th. Thank you for your patience. Jun <var data-var='date'>29</var>, <var data-var='time'>15:47</var> PDT Identified - Due to a power outage, our Main Branch located at 3201 California St., will be temporarily closed. We expect the branch to re-open and resume normal operations on June 30th, 2026. We apologize for any inconvenience this may cause. Please visit our website or online banking for alternate locations.

Main Branch Temporarily Closed

May <var data-var='date'> 5</var>, <var data-var='time'>18:30</var> PDT Resolved - We’re happy to report that the issue affecting online and mobile banking has been resolved. We will continue to closely monitor systems to ensure services remain stable. If you experience any additional issues, please don’t hesitate to contact us. Thank you for your patience and understanding. May <var data-var='date'> 5</var>, <var data-var='time'>17:18</var> PDT Investigating - Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

May <var data-var='date'> 5</var>, <var data-var='time'>11:01</var> PDT Resolved - We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out. Thank you for your patience. May <var data-var='date'> 5</var>, <var data-var='time'>10:13</var> PDT Identified - We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience. May <var data-var='date'> 5</var>, <var data-var='time'>07:29</var> PDT Investigating - Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

Jan <var data-var='date'>23</var>, <var data-var='time'>08:14</var> PST Resolved - This incident has been resolved. We appreciate your patience. Jan <var data-var='date'>23</var>, <var data-var='time'>08:04</var> PST Investigating - Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

Jan <var data-var='date'> 9</var>, <var data-var='time'>19:40</var> PST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 9</var>, <var data-var='time'>19:15</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 9</var>, <var data-var='time'>16:01</var> PST Scheduled - Online & Mobile Banking will be unavailable on January 9th, from 7:15 PM - 7:45 PM PT, for scheduled maintenance. We apologize for any inconvenience.

System Maintenance

Nov <var data-var='date'>19</var>, <var data-var='time'>21:37</var> PST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>19</var>, <var data-var='time'>17:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>18</var>, <var data-var='time'>17:36</var> PST Scheduled - Statements and check images will be unavailable on Wednesday, November 19th, from 5:00 PM PT to 11:00 PM PT due to scheduled maintenance. We apologize for any inconvenience this may cause and appreciate your patience.

Statements & Check Images

Nov <var data-var='date'>13</var>, <var data-var='time'>02:00</var> PST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>13</var>, <var data-var='time'>01:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>12</var>, <var data-var='time'>10:42</var> PST Scheduled - Online & Mobile Banking will be unavailable due to scheduled system maintenance on Thursday, November 13th, 2025 from 1:00 AM - 2:00 AM PT. We apologize for any inconvenience this may cause and appreciate your patience.

Online & Mobile Banking Maintenance

Oct <var data-var='date'>22</var>, <var data-var='time'>17:31</var> PDT Resolved - The service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions have been resolved. We appreciate your patience. Oct <var data-var='date'>22</var>, <var data-var='time'>14:08</var> PDT Investigating - We’re currently experiencing service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions. Our teams are working to restore full service as quickly as possible. We will provide updates to this alert as we receive them and apologize for the inconvenience.

Mobile Deposit & Zelle Outage

Oct <var data-var='date'>20</var>, <var data-var='time'>16:39</var> PDT Resolved - This issue has been resolved. Online and mobile banking are now available, and the wires feature has been restored. We appreciate your patience. Oct <var data-var='date'>20</var>, <var data-var='time'>10:48</var> PDT Identified - We are currently experiencing issues due to an Amazon Web Services (AWS) disruption. Some of our systems including phone, chat, Phoenix, and online/mobile banking, are being impacted by the outage. The wires feature will be temporarily unavailable until the issue is resolved. Thank you for your patience.

AWS Service Disruption

Oct <var data-var='date'> 8</var>, <var data-var='time'>17:34</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 8</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 6</var>, <var data-var='time'>13:26</var> PDT Scheduled - Statements and check images will be unavailable on Wednesday, October 8th, from 4:00 PM PT to 10:00 PM PT due to scheduled maintenance. We apologize for any inconvenience this may cause and appreciate your patience.

Oct <var data-var='date'> 8</var>, <var data-var='time'>15:46</var> PDT Resolved - This incident has been resolved. Thank you for your patience. Oct <var data-var='date'> 8</var>, <var data-var='time'>14:23</var> PDT Monitoring - A fix has been implemented for this issue, and we are continuing to monitor to ensure it is fully resolved. Thank you for your patience. Oct <var data-var='date'> 8</var>, <var data-var='time'>13:26</var> PDT Update - We are continuing to investigate this issue. Thank you for your patience. Oct <var data-var='date'> 8</var>, <var data-var='time'>12:27</var> PDT Investigating - Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

Oct <var data-var='date'> 8</var>, <var data-var='time'>10:43</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'> 8</var>, <var data-var='time'>10:13</var> PDT Investigating - Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

Sep <var data-var='date'>11</var>, <var data-var='time'>19:36</var> PDT Resolved - This issue has been resolved. Thank you for your patience. Sep <var data-var='date'>11</var>, <var data-var='time'>19:18</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>11</var>, <var data-var='time'>19:14</var> PDT Investigating - Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Online & Mobile Banking Outage

Sep <var data-var='date'>10</var>, <var data-var='time'>14:41</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>10</var>, <var data-var='time'>12:47</var> PDT Investigating - Statements and check images are currently unavailable. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

Statements & Check Image Outage

Sep <var data-var='date'> 8</var>, <var data-var='time'>22:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 8</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 8</var>, <var data-var='time'>14:40</var> PDT Scheduled - Online & Mobile Banking will be intermittently unavailable on September 8th, from 8:00 PM - 10:00 PM PT, for scheduled maintenance. We apologize for any inconvenience and appreciate your patience.

Aug <var data-var='date'>28</var>, <var data-var='time'>14:25</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>28</var>, <var data-var='time'>14:17</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>28</var>, <var data-var='time'>10:48</var> PDT Investigating - We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.

Online & Mobile Banking 2FA, One-Time Passwords issue

Aug <var data-var='date'> 5</var>, <var data-var='time'>22:30</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 5</var>, <var data-var='time'>20:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 5</var>, <var data-var='time'>17:14</var> PDT Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'> 5</var>, <var data-var='time'>17:13</var> PDT Scheduled - Online & Mobile Banking will be unavailable on August 5th, from 8:30 PM - 10:00 PM PT, for scheduled maintenance. We appreciate your patience and apologize for any inconvenience this may cause.

Jul <var data-var='date'>16</var>, <var data-var='time'>03:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>16</var>, <var data-var='time'>01:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>15</var>, <var data-var='time'>15:36</var> PDT Scheduled - Online & Mobile Banking will be unavailable on July 16th, from 1:30 AM–3:00 AM PT, for scheduled maintenance. We apologize for any inconvenience and appreciate your patience.

Jun <var data-var='date'>20</var>, <var data-var='time'>11:52</var> PDT Resolved - We’re pleased to share that the branch has reopened and has resumed normal operations. Thank you for your patience and understanding during the closure. Jun <var data-var='date'>16</var>, <var data-var='time'>16:51</var> PDT Update - The branch closure has been extended and will remain closed tomorrow, Tuesday, June 17th. We apologize for the continued inconvenience and will provide another update as soon as we have more information. Jun <var data-var='date'>16</var>, <var data-var='time'>08:35</var> PDT Update - The branch closure has been extended and will remain closed today, Monday, June 16th. We anticipate reopening tomorrow, Tuesday, June 17th, and will share further updates by the end of the day. Jun <var data-var='date'>13</var>, <var data-var='time'>16:05</var> PDT Update - The Stonestown Branch will also be closed on Saturday, June 14th. We apologize for any inconvenience this may cause. Jun <var data-var='date'>13</var>, <var data-var='time'>15:46</var> PDT Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>13</var>, <var data-var='time'>15:46</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>13</var>, <var data-var='time'>15:42</var> PDT Investigating - Due to a plumbing issue, our Stonestown Branch will be temporarily closed. We expect the branch to re-open and resume normal operations on Tuesday, June 17th. We apologize for any inconvenience this may cause. Please visit our website, sffirecu.org for alternate locations and for updates.

Stonestown Branch temporarily closed

Jun <var data-var='date'>12</var>, <var data-var='time'>13:21</var> PDT Resolved - The Mobile Deposit issue has been resolved. We appreciate your patience. Jun <var data-var='date'>12</var>, <var data-var='time'>12:42</var> PDT Investigating - We're currently experiencing an issue with Mobile Deposit and are working to resolve it as quickly as possible. We apologize for the inconvenience and thank you for your patience.

Mobile Deposit Service Alert

Jun <var data-var='date'> 3</var>, <var data-var='time'>20:30</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 3</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 3</var>, <var data-var='time'>14:54</var> PDT Scheduled - Online & Mobile Banking will be unavailable due to scheduled maintenance on June 3rd, from 8:00 PM to 8:30 PM PT. We apologize for any inconvenience this may cause and appreciate your patience.

May <var data-var='date'>22</var>, <var data-var='time'>00:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>12:20</var> PDT Scheduled - Statements and check images will be intermittently unavailable for scheduled maintenance starting on May 21 at 8:00 PM PT and ending on May 22 at 12:00 AM PT. We apologize for any inconvenience this may cause and appreciate your patience.

Apr <var data-var='date'>29</var>, <var data-var='time'>00:00</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>28</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>25</var>, <var data-var='time'>13:34</var> PDT Scheduled - Online and Mobile Banking will be intermittently unavailable due to scheduled maintenance from April 28 at 8:00 PM to April 29 at 12:00 AM PT. We appreciate your patience and apologize for any inconvenience.

Apr <var data-var='date'>11</var>, <var data-var='time'>00:00</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>10</var>, <var data-var='time'>18:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>10</var>, <var data-var='time'>15:46</var> PDT Scheduled - We’ll be performing scheduled system maintenance starting Thursday, 04/10 at 6:00 PM PT through Friday, 04/11 at 12:00 AM PT. During this time, access to statements and check images may be temporarily unavailable. We’re sorry for any inconvenience this may cause and truly appreciate your patience.

Is SF Fire Credit Union down?

SF Fire Credit Union status is DOWN

Components with issues

Lastest published events

Online Banking Outage

Main Branch Temporarily Closed

Online Banking Outage

SF Fire Credit Union Services, Components and Regions

Recent SF Fire Credit Union events

Online Banking Outage

Main Branch Temporarily Closed

Online Banking Outage

Online Banking Outage

Online Banking Outage

System Maintenance