Mar <var data-var='date'>25</var>, <var data-var='time'>13:39</var> CET Resolved - The issue affecting scheduled exports in the 7S Portal (Analytics section) has been resolved. All automated exports are now functioning as expected again. Thank you for your patience, and we apologize for any inconvenience this may have caused!Mar <var data-var='date'>25</var>, <var data-var='time'>11:01</var> CET Identified - We are currently experiencing an issue affecting scheduled exports within the 7S Portal (Analytics section). While all dashboards remain fully accessible and functional, automated exports are not being executed as expected. We have identified the root cause and are currently working on a solution. We will provide an update once the issue is resolved or if additional information becomes available.

7S Portal: Scheduled Analytics Export Failure

Mar <var data-var='date'> 8</var>, <var data-var='time'>03:00</var> CET Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 7</var>, <var data-var='time'>22:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 5</var>, <var data-var='time'>01:06</var> CET Scheduled - Please be informed that the carrier Packeta will perform system maintenance during the following time: → Start: 07.03.2026 – 10:00 pm (CET) → End: 08.03.2026 – 03:00 am (CET) During this period, label creation services may be unavailable. You may also experience interruptions when creating shipments via API or through the client section. This announcement is only relevant for customers: Using the 7S label service for the creation of Packeta labels, or Customers who are directly connected with the Packeta label creation API. On behalf of Packeta, we apologize for any inconvenience this may cause.

Packeta Scheduled Maintenance: Possible Service Interruptions on 07–08 March 2026 (22:00–03:00 CET)

Feb <var data-var='date'>16</var>, <var data-var='time'>09:00</var> CET Resolved - The issue affecting some Analytics performance dashboards has been resolved. Incomplete data points in the new shipment storage caused failures importing new datasets into Analytics, which blocked the KPI calculation logic used for historical performance. We deployed a fix and completed the required recalculation jobs. All dashboards are available now, and historical performance data is fully up to date.

Seven Senders Analytics - Partial Outage

Dec <var data-var='date'>22</var>, <var data-var='time'>18:02</var> CET Resolved - We have just received confirmation from Colissimo/La Poste that the issue has been resolved and their systems are stable again. This aligns with our own observations, as label requests have been working successfully for the past 30 minutes. We sincerely apologize once again, on behalf of our partner, for any inconvenience this may have caused.Dec <var data-var='date'>22</var>, <var data-var='time'>13:24</var> CET Update - We are still in close contact with the carrier. There is currently a major outage at La Poste / Colissimo affecting multiple services. Further details and the current status can be found here: https://status.colissimo.fr/ As soon as the issue is resolved or we receive new information, we will provide an update. We apologize for any inconvenience caused on behalf of our partner.Dec <var data-var='date'>22</var>, <var data-var='time'>08:46</var> CET Investigating - We are experiencing performance problems with label creation for Colissimo customers, we are working on the problem and will provide an update soon

Performance degradation - Colissimo label creation impacted

Dec <var data-var='date'>10</var>, <var data-var='time'>15:00</var> CET Resolved - On Wednesday, 10.12.2025 between 15:00 and 16:47 ability to GET shipment information via our API was not operational due to a faulty release. The system is fully operational again after we rolled back the changes.

GET shipments temporarily unavailable

Dec <var data-var='date'> 5</var>, <var data-var='time'>10:31</var> CET Resolved - This incident has been resolved.Dec <var data-var='date'> 5</var>, <var data-var='time'>10:23</var> CET Monitoring - CloudFlare implemented a fix and we are monitoring the results.Dec <var data-var='date'> 5</var>, <var data-var='time'>10:10</var> CET Investigating - Due to an ongoing incident at Cloudflare, some Seven Senders services are currently experiencing degraded performance and partial outages. The following services are affected: --> Service: Label Service: impacted carrier: Inpost PL --> Service: Claims: impacted email communication for customer actions requests We are closely monitoring the situation and will provide further updates as soon as new information is available.For more details on the underlying issue, please also refer to Cloudflare’s status page: --> https://www.cloudflarestatus.com/ <--

Service Degradation Caused by Cloudflare Incident

Nov <var data-var='date'>18</var>, <var data-var='time'>19:02</var> CET Resolved - This incident has been resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>17:43</var> CET Monitoring - Since 16:30, we have not observed any missing label requests related to the issue described. We will continue to monitor the situation closely.Nov <var data-var='date'>18</var>, <var data-var='time'>15:09</var> CET Identified - It has been reported that Cloudflare has identified the root cause of the issue and is working to restore services.Nov <var data-var='date'>18</var>, <var data-var='time'>13:47</var> CET Investigating - You may experience intermittent errors when attempting to generate labels due to an upstream issue with Cloudflare. We are working closely with our partners to restore full stability immediately. We sincerely apologize for the interruption.

Shipping labels partially unavailable due to service suppliers

Nov <var data-var='date'>11</var>, <var data-var='time'>20:00</var> CET Resolved - This incident has been resolved.Nov <var data-var='date'>11</var>, <var data-var='time'>12:23</var> CET Investigating - Due to an ongoing issue with the SDA/Poste Italiane IT API, label creation for this carrier is currently partially unavailable. Some requests may fail while others continue to process normally. We have already reached out to SDA/Poste Italiane IT and are awaiting their resolution. We sincerely apologize for the inconvenience on behalf of SDA/Poste Italiane IT. Please note that all other carriers remain fully operational.

SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API

Nov <var data-var='date'>10</var>, <var data-var='time'>13:36</var> CET Resolved - This incident has been resolved.Nov <var data-var='date'>10</var>, <var data-var='time'>10:53</var> CET Investigating - Due to a temporary outage of the SDA/Poste Italiane IT API, label creation for this carrier is currently unavailable. We’ve already reached out to SDA/Poste Italiane IT and are waiting for their team to resolve the issue. We sincerely apologize for the inconvenience on behalf of SDA/Poste Italiane IT. Please note that all other carriers remain fully operational.

SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API Impact

Nov <var data-var='date'> 9</var>, <var data-var='time'>12:00</var> CET Completed - The scheduled maintenance has been completed.Nov <var data-var='date'> 9</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>27</var>, <var data-var='time'>09:31</var> CET Scheduled - Please be informed that the carrier Post AT will perform system maintenance during the following time: 	--> Start: 09.11.2025 - 10:00 am (CET) 	--> End: 09.11.2025 - 12:00 am (CET) During this period, you may experience occasional interruptions or degraded performance. This announcement is only relevant for customers: 	1. Using the 7S label service for the creation of Post AT Return Labels or 	2. Customers who are directly connected with the Post AT API On behalf of Post AT , we apologize for any inconvenience this may cause.

Post AT Maintenance: Potential performance impact between 09.11.2025 10:00 am and 09.11.2025 12:00 am (CET)

Oct <var data-var='date'>27</var>, <var data-var='time'>09:26</var> CET Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>23</var>, <var data-var='time'>18:32</var> CEST Scheduled - Please be informed that the carrier Royal Mail/Intersoft will perform system maintenance during the following time: 	--> Start: 25.10.2025 - 09:00 pm (CET) 	--> End: 25.10.2025 - 11:00 pm (CET) During this period, you may experience occasional interruptions or degraded performance. This announcement is only relevant for customers: 	1. Using the 7S label service for the creation of Royal Mail/Intersoft Labels or 	2. Customers who are directly connected with the Royal Mail/Intersoft Label creation API On behalf of Royal Mail/Intersoft , we apologize for any inconvenience this may cause.

Royal Mail/Intersoft Maintenance: Potential performance impact between 25.10.2025 9:00pm and 25.10.2025 11:00pm (CET)

Oct <var data-var='date'>19</var>, <var data-var='time'>01:00</var> CEST Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>18</var>, <var data-var='time'>22:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>16</var>, <var data-var='time'>11:59</var> CEST Scheduled - Dear customers, We want to inform you about the planned system maintenance of our partner carrier, Packeta. The maintenance window will take place from Saturday to Sunday, October 18th - 19th, 22:00 - 1:00. During this time, label creation and tracking will not be available. For more information, please refer to the Packeta webpage: https://www.zasilkovna.cz/blog/planovana-odstavka-systemu-18-10-2200-0100-ktere-sluzby-budou-nedostupne Please note that this scheduled maintenance only affects the carrier Packeta; all other carriers will be fully functional.

Packeta scheduled maintenance from Saturday, 18.10.25 - 22:00 to Sunday, 19.10.25 - 01:00

Oct <var data-var='date'> 9</var>, <var data-var='time'>17:52</var> CEST Resolved - This incident has been resolved.Oct <var data-var='date'> 9</var>, <var data-var='time'>17:00</var> CEST Monitoring - Dear Customer, We’ve just received confirmation from Packeta that label creation is working again. In some isolated cases, errors might still occur, but overall, the service is operational again. We once more apologize for the inconvenience on behalf of Packeta!Oct <var data-var='date'> 9</var>, <var data-var='time'>15:07</var> CEST Update - We can see that the Packeta API is gradually recovering - most of the requests are now succeeding, with a few errors remaining. Therefore, we are changing the status to "partial outage"Oct <var data-var='date'> 9</var>, <var data-var='time'>14:03</var> CEST Update - Packeta Statement: We would like to inform you about a temporary technical issue currently affecting our infrastructure. Earlier today (at 10:00 a. m.), we experienced an infrastructure blackout. During this time, we maintained access to our portal and immediately began investigating the situation. Unfortunately, all our systems have been impacted, resulting in a complete halt of our business processes. The root cause appears to be a Europe-wide Microsoft outage. Microsoft is actively investigating the issue, but at this moment, no resolution has been identified. As a result: - Delivering parcels to Z-Boxes is currently not possible - Collection from Z-Boxes is possible for recipients who have already received a PIN code for collection before the outage - Clients are unable to create new packages in our system. - PUDO points remain operational, and packages will be scanned once the system is restored - Cash on Delivery (CoD) payments are temporarily unavailable, except for cash payments at PUDO locations - Depots continue sorting parcels as usual - We plan to resume large-scale deliveries to Z-Boxes tomorrow, assuming system functionality is restored We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this issue. We will keep you updated as soon as we have more information.Oct <var data-var='date'> 9</var>, <var data-var='time'>13:28</var> CEST Update - Packeta is still working on restoring its service/infrastructure. As soon as we have further updates, we will let you know! We apologize for the inconvenience on behalf of Packeta!Oct <var data-var='date'> 9</var>, <var data-var='time'>12:00</var> CEST Identified - We just received the following update from Packeta: "We are currently experiencing issues with our infrastructure. We are working with our service provider to fix the issue on their side. We will update you once we have new information".Oct <var data-var='date'> 9</var>, <var data-var='time'>11:49</var> CEST Investigating - Dear customer, due to the carrier's API being unavailable, we are currently unable to create Packeta labels. We reached out to the carrier and are waiting for them to resolve the issue. We apologize for the inconvenience on behalf of the carrier! Please note this only affects Packeta labels, all other carriers are up and running!

Packeta - Shipping labels unavailable due to unavailability of carrier API

Oct <var data-var='date'> 8</var>, <var data-var='time'>17:05</var> CEST Resolved - The SDA API recovered, and the label creation is working again. We apologize for the inconvenience on behalf of SDA/Poste Italiane IT!Oct <var data-var='date'> 8</var>, <var data-var='time'>16:48</var> CEST Investigating - Dear customer, due to the carrier's API being unavailable, we are currently unable to create SDA/Poste Italiane IT labels. We reached out to the carrier and are waiting for them to resolve the issue. We apologize for the inconvenience on behalf of SDA/Poste Italiane IT! Please note this only affects SDA/Poste Italiane IT; all other carriers are up and running!

Oct <var data-var='date'> 3</var>, <var data-var='time'>13:04</var> CEST Resolved - This incident has been resolved.Oct <var data-var='date'> 3</var>, <var data-var='time'>12:02</var> CEST Investigating - Dear Customers, DHL has informed us on short notice that on Friday, October 3, 2025, they will carry out technical maintenance between 11:00 AM and 3:00 PM. There will be a short downtime of 30 minutes of the Parcel DE Shipping API.

DHL DE Maintenance 3rd of October

Sep <var data-var='date'>16</var>, <var data-var='time'>15:44</var> CEST Resolved - Royal Mail labels can be created as usual again. The issue was caused by a database problem, which was quickly resolved with an update after the root cause was identified.Sep <var data-var='date'>16</var>, <var data-var='time'>15:21</var> CEST Investigating - We are currently experiencing issues with generating Royal Mail labels via the Seven Senders Label Service. Our team is actively investigating the matter to identify the root cause and will provide updates as soon as we have more information.

Royal Mail / Intersoft Label API – Ongoing Issues with Label Creation

Sep <var data-var='date'>14</var>, <var data-var='time'>12:00</var> CEST Completed - The scheduled maintenance has been completed.Sep <var data-var='date'>14</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'> 2</var>, <var data-var='time'>21:54</var> CEST Scheduled - Please be informed that the carrier Post AT will perform system maintenance during the following time: 	--> Start: 14 September 2025 - 10:00 am (CET) 	--> End: 14 September 2025 - 12:00 am (CET) During this period, you may experience occasional interruptions or degraded performance. This announcement is only relevant for customers: 	1. Using the Seven Senders label service for the creation of Post AT Labels or 	2. Customers who are directly connected with the Post AT Label creation API On behalf of Post AT we apologize for any inconvenience this may cause.

Post AT: Potential performance impact on 14 September 2025 between 10:00 AM and 12:00 PM (CET).

Sep <var data-var='date'> 2</var>, <var data-var='time'>00:05</var> CEST Resolved - This incident has been resolved.Sep <var data-var='date'> 1</var>, <var data-var='time'>15:59</var> CEST Investigating - We are currently experiencing problems with creating shipments. Root cause has been identified and we are working on a resolution.

Problems with Shipment Creation

Aug <var data-var='date'>31</var>, <var data-var='time'>12:00</var> CEST Completed - The scheduled maintenance has been completed.Aug <var data-var='date'>31</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'>18</var>, <var data-var='time'>16:20</var> CEST Scheduled - Please be informed that the carrier Post AT will perform system maintenance during the following time: 	--> Start: 31 August 2025 - 10:00 am (CET) 	--> End: 31 August 2025 - 12:00 am (CET) During this period, you may experience occasional interruptions or degraded performance. This announcement is only relevant for customers: 	1. Using the Seven Senders label service for the creation of Post AT Labels or 	2. Customers who are directly connected with the Post AT Label creation API On behalf of Post AT we apologize for any inconvenience this may cause.

Post AT: Potential performance impact on 31 August 2025 between 10:00 AM and 12:00 PM (CET).

Aug <var data-var='date'>26</var>, <var data-var='time'>13:48</var> CEST Resolved - Between 09:10 25/08 and 09:05 26/08 claim submission was not working for all claim types. The issue has been resolved and claim submission is working again.

Claim submission not working

Aug <var data-var='date'>26</var>, <var data-var='time'>06:00</var> CEST Completed - The scheduled maintenance has been completed.Aug <var data-var='date'>26</var>, <var data-var='time'>05:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'>22</var>, <var data-var='time'>10:16</var> CEST Scheduled - Please be informed that the carrier DHL International Returns will perform system maintenance during the following time: 	--> Start: 26 August 2025 - 05:00 am (CET) 	--> End: 26 August 2025 - 06:00 am (CET) During this period, you may experience occasional interruptions or degraded performance. This announcement is only relevant for customers: 	1. Using the Seven Senders label service for the creation of DHL DE International Returns Labels or 	2. Customers who are directly connected with the DHL DE Returns Label creation API On behalf of DHL we apologize for any inconvenience this may cause.

DHL DE International Returns: Potential performance impact on 26 August 2025 between 05:00 AM and 06:00 PM (CET).

Aug <var data-var='date'>14</var>, <var data-var='time'>21:56</var> CEST Resolved - This incident has been resolved.Aug <var data-var='date'>14</var>, <var data-var='time'>11:58</var> CEST Investigating - We are currently experiencing issues with EVRI’s API, which is causing partial error messages for some label requests. We have already contacted the carrier and are awaiting their resolution. We sincerely apologize for the inconvenience on behalf of EVRI. Please note: This issue only affects the API connection with EVRI. The offline integration for EVRI, as well as all other carriers, is fully operational.

EVRI API Issue – Investigation in Progress

Jul <var data-var='date'>30</var>, <var data-var='time'>12:15</var> CEST Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>30</var>, <var data-var='time'>12:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>22</var>, <var data-var='time'>14:32</var> CEST Scheduled - Hi all, we will be implementing a change to our API Gateway infrastructure aimed at resolving the high number of gateway timeout errors (HTTP 504) we are currently observing. This change involves a short period of disruption. While the maintenance window is estimated at up to 15 minutes, we expect services to stabilize and return to normal operation within approximately 5 minutes in most cases. We are taking all necessary precautions to minimize impact and will monitor the process closely to ensure a smooth rollout.

API Gateway configuration change

Jul <var data-var='date'>27</var>, <var data-var='time'>01:23</var> CEST Resolved - This incident has been resolved.Jul <var data-var='date'>26</var>, <var data-var='time'>18:49</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>26</var>, <var data-var='time'>18:49</var> CEST Update - A fix has been implemented, and we are currently monitoring the applications.Jul <var data-var='date'>25</var>, <var data-var='time'>16:21</var> CEST Update - We have a major outage in one of our services, which affects Shipments tracking, including Tracking Page, Tracking API, Analytics, and Parcel Finder. We have identified the cause and are trying to restore the application.Jul <var data-var='date'>25</var>, <var data-var='time'>13:02</var> CEST Investigating - We are currently investigating this issue.

Tracking API is down

Jul <var data-var='date'>15</var>, <var data-var='time'>17:21</var> CEST Resolved - This incident has been resolved.Jul <var data-var='date'>15</var>, <var data-var='time'>17:09</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>15</var>, <var data-var='time'>17:04</var> CEST Identified - The issue has been identified and a fix is being implemented.Jul <var data-var='date'>15</var>, <var data-var='time'>16:15</var> CEST Investigating - We are currently experiencing an incident causing a delay of approximately one hour in processing tracking updates. Our team is actively investigating the issue.

Is Seven Senders down?

Seven Senders status is UP

Lastest published events

7S Portal: Scheduled Analytics Export Failure

Packeta Scheduled Maintenance: Possible Service Interruptions on 07–08 March 2026 (22:00–03:00 CET)

Seven Senders Analytics - Partial Outage

Seven Senders Services, Components and Regions

Recent Seven Senders events

7S Portal: Scheduled Analytics Export Failure

Packeta Scheduled Maintenance: Possible Service Interruptions on 07–08 March 2026 (22:00–03:00 CET)

Seven Senders Analytics - Partial Outage

Performance degradation - Colissimo label creation impacted

GET shipments temporarily unavailable

Service Degradation Caused by Cloudflare Incident

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Is Seven Senders down?

Seven Senders status is UP

Lastest published events

7S Portal: Scheduled Analytics Export Failure

Packeta Scheduled Maintenance: Possible Service Interruptions on 07–08 March 2026 (22:00–03:00 CET)

Seven Senders Analytics - Partial Outage

Seven Senders Services, Components and Regions

Recent Seven Senders events

7S Portal: Scheduled Analytics Export Failure

Packeta Scheduled Maintenance: Possible Service Interruptions on 07–08 March 2026 (22:00–03:00 CET)

Seven Senders Analytics - Partial Outage

Performance degradation - Colissimo label creation impacted

GET shipments temporarily unavailable

Service Degradation Caused by Cloudflare Incident

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!