Jul <var data-var='date'> 7</var>, <var data-var='time'>14:36</var> UTC Resolved - Between July 6th 20:25 UTC and July 7th 12:25 UTC, a wrong configuration change was deployed causing over-sampling of logs, spans and metrics. The configuration change is now reverted and the issue is fixed. Jul <var data-var='date'> 7</var>, <var data-var='time'>08:49</var> UTC Investigating - We are currently investigating reports of inconsistent reported number of processed logs in Sentry for the last day

Incoherent number of processed logs

Jul <var data-var='date'> 7</var>, <var data-var='time'>00:55</var> UTC Resolved - The backlgo has been consumed and ingestion and alerting has returned to normal operation Jul <var data-var='date'> 6</var>, <var data-var='time'>23:55</var> UTC Update - We're continuing to burn down the EU spans, logs, and metrics ingestion backlog. Jul <var data-var='date'> 6</var>, <var data-var='time'>23:00</var> UTC Update - We are now processing the backlog in EU. Expect delays in ingestion and alerting for spans, logs, and metrics on the order of hours. We will keep this page updated as we make progress. Jul <var data-var='date'> 6</var>, <var data-var='time'>21:56</var> UTC Monitoring - API and dashboards for traces, logs, spans should be restored. Ingestion is still behind but is expected to catch up in the next few hours

DE items ingestion delayed

Jul <var data-var='date'> 6</var>, <var data-var='time'>22:18</var> UTC Resolved - US ingestion is back to normal. EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3 Jul <var data-var='date'> 6</var>, <var data-var='time'>21:28</var> UTC Update - We're still burning the last of our backlog in US and expect to be back to normal the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident. Jul <var data-var='date'> 6</var>, <var data-var='time'>20:29</var> UTC Update - We're continuing burning our backlog in US and expect to be have it fully consumed within the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident. Jul <var data-var='date'> 6</var>, <var data-var='time'>19:26</var> UTC Update - We're continuing burning our backlog in US and expect to be have it fully consumed in about 1 hour. We're continuing to investigate the delayed ingestion in our EU region. Jul <var data-var='date'> 6</var>, <var data-var='time'>18:30</var> UTC Monitoring - We've taken steps to mitigate the issue in the US and we're burning our backlog and expect to be have it fully consumed in about 4 hours. We're continuing to investigate the delayed ingestion in our EU region. Jul <var data-var='date'> 6</var>, <var data-var='time'>17:14</var> UTC Update - We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions. Jul <var data-var='date'> 6</var>, <var data-var='time'>16:18</var> UTC Update - We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions. Jul <var data-var='date'> 6</var>, <var data-var='time'>15:22</var> UTC Update - We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions. Jul <var data-var='date'> 6</var>, <var data-var='time'>14:26</var> UTC Update - We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions. Jul <var data-var='date'> 6</var>, <var data-var='time'>13:30</var> UTC Investigating - We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions. Jul <var data-var='date'> 6</var>, <var data-var='time'>05:48</var> UTC Update - We're still consuming the backlog and monitoring the situation. Jul <var data-var='date'> 6</var>, <var data-var='time'>02:07</var> UTC Update - Backlog is being consumed and we’re still monitoring recovery Jul <var data-var='date'> 6</var>, <var data-var='time'>00:44</var> UTC Monitoring - The issue was fixed and we are now monitoring the fix Jul <var data-var='date'> 6</var>, <var data-var='time'>00:35</var> UTC Investigating - We are investigating consumers for spans, logs and metrics are not ingested

Spans, logs and metrics ingestion stopped

Jul <var data-var='date'> 2</var>, <var data-var='time'>03:56</var> UTC Resolved - All operations are back to normal, as of ~7:30PM PT Jul <var data-var='date'> 2</var>, <var data-var='time'>00:46</var> UTC Monitoring - The migration has been reversed in EU and US. Application functionality is restored but there is a 45 minute delay in ingestion in the US and no delay in EU Jul <var data-var='date'> 2</var>, <var data-var='time'>00:34</var> UTC Identified - We have identified a migration as the cause of the issue. We have reverted the migration in EU and are working on doing so in the US Jul <var data-var='date'> 2</var>, <var data-var='time'>00:17</var> UTC Investigating - We are currently investigating the issue.

Traces, spans, logs inaccesible for query or ingestion in de and us

Jul <var data-var='date'> 1</var>, <var data-var='time'>10:00</var> UTC Resolved - Data is now processed live and the system are fully operational. Jul <var data-var='date'> 1</var>, <var data-var='time'>06:14</var> UTC Update - We continue to monitor the fix. Ingestion is around 45 minutes behind and improving. APIs and dashboards are functioning normally (outside of data waiting to be ingested). Jul <var data-var='date'> 1</var>, <var data-var='time'>05:22</var> UTC Update - We continue to monitor the situation Jul <var data-var='date'> 1</var>, <var data-var='time'>04:26</var> UTC Update - We continue to monitor the situation Jul <var data-var='date'> 1</var>, <var data-var='time'>03:30</var> UTC Monitoring - We are currently burning down the ingestion backlog, and estimate that it will be complete by 2AM PT 2026-07-01. Jul <var data-var='date'> 1</var>, <var data-var='time'>02:25</var> UTC Update - We are attempting additional mitigations to restore ingestion for logs, spans, and traces in the US Jul <var data-var='date'> 1</var>, <var data-var='time'>01:29</var> UTC Update - Our ingestion fix was not successful. We are continuing to investigate possible solutions Jul <var data-var='date'> 1</var>, <var data-var='time'>00:27</var> UTC Update - Our database is stabilized. We are attempting a fix to increase the ingestion rate. Jun <var data-var='date'>30</var>, <var data-var='time'>23:31</var> UTC Update - We continue to investigate the issue. Jun <var data-var='date'>30</var>, <var data-var='time'>22:50</var> UTC Update - We continue to investigate the issue Jun <var data-var='date'>30</var>, <var data-var='time'>21:42</var> UTC Update - We continue to investigate the issue. Ingestion delays are around 40 minutes now. Jun <var data-var='date'>30</var>, <var data-var='time'>21:16</var> UTC Investigating - We are currently investigating the issue

Ingestion and query issues for logs, spans, traces in US

Jun <var data-var='date'>24</var>, <var data-var='time'>20:48</var> UTC Resolved - The issue in our US region has been resolved, and ingestion latency is back to normal. Jun <var data-var='date'>24</var>, <var data-var='time'>19:53</var> UTC Monitoring - We have implemented a fix for the problem and are monitoring the situation. We are burning our US region ingestion backlog for replays, spans, and performance issues and will update here as the situation progresses. Jun <var data-var='date'>24</var>, <var data-var='time'>18:52</var> UTC Identified - We have identified an issue in our US region causing delayed ingestion of spans and replays, as well as delayed creation of some issue types.

Delayed Span ingestion, Replay ingestion, and Issue creation in our US region

Jun <var data-var='date'>12</var>, <var data-var='time'>11:30</var> UTC Resolved - From approximately 10:55 UTC to 11:10 UTC we experienced a loss of outcomes which power the "Stats" in the organization settings. The data loss is purely informational without impact on billing or ingested data.

Missing SDK Client Reports and Rate Limiting Outcomes

Jun <var data-var='date'>11</var>, <var data-var='time'>14:48</var> UTC Resolved - This issue has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>14:18</var> UTC Update - The issue involving some alerts not firing has been mitigated. We will continue to monitor the situation to ensure it does not reoccur. Jun <var data-var='date'>11</var>, <var data-var='time'>13:23</var> UTC Update - We have identified an issue with one of our cloud providers that might have caused some alert notifications to not fire starting at around 4:00 AM GMT+2. Since around 1:30 PM GMT+2, alert notifications are now fully operational in the US region, while delivery is still partially degraded in the EU region. Jun <var data-var='date'>11</var>, <var data-var='time'>13:13</var> UTC Monitoring - Notifications delivery is now close to fully functional in US and DE. We have identified the root cause as caused by one of our cloud providers, and are closely monitoring the situation. Jun <var data-var='date'>11</var>, <var data-var='time'>11:51</var> UTC Update - We are continuing to investigate the degraded notifications. Jun <var data-var='date'>11</var>, <var data-var='time'>10:53</var> UTC Update - We are continuing to investigate the degraded notifications. Jun <var data-var='date'>11</var>, <var data-var='time'>09:50</var> UTC Investigating - We're currently investigating degraded notification delivery.

Notification delivery

Jun <var data-var='date'>10</var>, <var data-var='time'>10:28</var> UTC Resolved - Our auth systems are back operational Jun <var data-var='date'>10</var>, <var data-var='time'>10:17</var> UTC Update - We rolled back a configuration change we identified as the root cause of the issue. We'll keep monitoring our systems Jun <var data-var='date'>10</var>, <var data-var='time'>10:15</var> UTC Monitoring - We deployed a fix and are monitoring the situation. Jun <var data-var='date'>10</var>, <var data-var='time'>10:05</var> UTC Investigating - We are currently investigating the issue.

Users unable to login to sentry.io

Jun <var data-var='date'> 2</var>, <var data-var='time'>07:45</var> UTC Resolved - Between 06:00-07:00 UTC, we saw increased numbers of API errors in the EU region. The largest impact was between 06:46-07:00. We've implemented a fix and we're no longer seeing elevated errors.

Elevated errors (EU)

May <var data-var='date'>28</var>, <var data-var='time'>14:28</var> UTC Resolved - The issue has been resolved May <var data-var='date'>28</var>, <var data-var='time'>14:20</var> UTC Monitoring - The fix has been deployed and we are monitoring the situation May <var data-var='date'>28</var>, <var data-var='time'>13:55</var> UTC Identified - We have identified the cause of the issue and are deploying a fix May <var data-var='date'>28</var>, <var data-var='time'>13:40</var> UTC Investigating - We are currently investigating the issue

Codereview, Autofix, and Ask Seer outage

May <var data-var='date'>26</var>, <var data-var='time'>08:28</var> UTC Resolved - Access to sentry.io is now fully operational May <var data-var='date'>26</var>, <var data-var='time'>08:19</var> UTC Monitoring - We have implemented a fix and are monitoring. May <var data-var='date'>26</var>, <var data-var='time'>08:11</var> UTC Investigating - We are currently investigating an issue causing 500 errors and preventing access to Sentry.io organizations in the DE region. The US region remains fully operational.

sentry.io DE Region Outage

May <var data-var='date'>22</var>, <var data-var='time'>08:23</var> UTC Resolved - Latency for sentry.io has returned to normal. May <var data-var='date'>22</var>, <var data-var='time'>08:08</var> UTC Monitoring - We have implemented a fix and are monitoring. May <var data-var='date'>22</var>, <var data-var='time'>07:42</var> UTC Investigating - We are currently investigating slow page loads on sentry.io.

Higher than expected latency on sentry.io

May <var data-var='date'>19</var>, <var data-var='time'>18:48</var> UTC Resolved - Ingestion for symbolicated issues is back to normal. May <var data-var='date'>19</var>, <var data-var='time'>17:41</var> UTC Update - We are implementing a fix and monitoring the situation. Non-symbolicated issues are not experiencing delays. May <var data-var='date'>19</var>, <var data-var='time'>15:58</var> UTC Investigating - We are experiencing ingestion delays for errors in the US region.

Error Ingestion Delayed in US Region

May <var data-var='date'>19</var>, <var data-var='time'>14:18</var> UTC Resolved - Ingestion and alerting back to normal May <var data-var='date'>19</var>, <var data-var='time'>14:05</var> UTC Monitoring - We've put in fixes and are monitoring the situation

Ingestion and alerts for transactions delayed in EU region

May <var data-var='date'>18</var>, <var data-var='time'>07:11</var> UTC Resolved - We have implemented a fix. Ingestion and alerting have returned to normal operation May <var data-var='date'>18</var>, <var data-var='time'>05:35</var> UTC Update - We are continuing to investigate the issue. May <var data-var='date'>18</var>, <var data-var='time'>04:27</var> UTC Update - We are still investigating the issue. May <var data-var='date'>18</var>, <var data-var='time'>03:27</var> UTC Update - We are still investigating the issue. May <var data-var='date'>18</var>, <var data-var='time'>02:29</var> UTC Update - We are still investigating the issue. May <var data-var='date'>18</var>, <var data-var='time'>01:41</var> UTC Investigating - We are experiencing ingestion and alerting delays in us for spans, trace metrics, and logs

Ingestion and alerting delays in US

May <var data-var='date'>13</var>, <var data-var='time'>17:56</var> UTC Resolved - Ingestion and alerting are back to steady state in the US region. May <var data-var='date'>13</var>, <var data-var='time'>15:49</var> UTC Monitoring - Ingestion and alerting are back to normal. We continue to monitor the situation May <var data-var='date'>13</var>, <var data-var='time'>14:38</var> UTC Investigating - We are experiencing ingestion and alerting delays in us for spans, transactions, and replays

Ingestion and alerting delays in us

May <var data-var='date'>12</var>, <var data-var='time'>22:37</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>17:00</var> UTC Monitoring - We've applied a configuration change to mitigate the API/UI errors being experienced. May <var data-var='date'>12</var>, <var data-var='time'>15:43</var> UTC Update - We are continuing to investigate increased UI and API timeouts and errors. May <var data-var='date'>12</var>, <var data-var='time'>13:51</var> UTC Update - We are continuing to investigate increased UI and API timeouts and errors May <var data-var='date'>12</var>, <var data-var='time'>12:28</var> UTC Investigating - We are seeing increased UI and API timeouts and errors, due to an overloaded database cluster. Ingestion and alerting should not be affected.

Increased UI and API timeouts

May <var data-var='date'>11</var>, <var data-var='time'>22:11</var> UTC Resolved - Database performance has returned to normal May <var data-var='date'>11</var>, <var data-var='time'>21:39</var> UTC Monitoring - We have implemented a fix and are monitoring the situation May <var data-var='date'>11</var>, <var data-var='time'>21:08</var> UTC Update - We are working on restoring normal service. API and application performance should be improved, ingestion still has delays. May <var data-var='date'>11</var>, <var data-var='time'>20:25</var> UTC Update - Our event database continues to have issues and we are actively investigating the issue. May <var data-var='date'>11</var>, <var data-var='time'>19:28</var> UTC Update - Ingestion for spans, replays, and crons is delayed by about 15 minutes. May <var data-var='date'>11</var>, <var data-var='time'>18:57</var> UTC Update - We are continuing to investigate degraded database performance. May <var data-var='date'>11</var>, <var data-var='time'>15:32</var> UTC Investigating - We are seeing increased UI and API timeouts and errors, due to an overloaded database cluster. Ingestion and alerting should not be affected

Sentry.io timeouts

May <var data-var='date'> 6</var>, <var data-var='time'>07:55</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 6</var>, <var data-var='time'>07:42</var> UTC Investigating - We are currently investigating the issue.

Sentry.io intermittently unreachable

Apr <var data-var='date'>27</var>, <var data-var='time'>20:59</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>17:48</var> UTC Monitoring - The system is operating as normal, we are monitoring the fix. Apr <var data-var='date'>27</var>, <var data-var='time'>17:31</var> UTC Update - Ingestion is now back to normal, we are slowly increasing write traffic to reduce intermittent API failures Apr <var data-var='date'>27</var>, <var data-var='time'>16:52</var> UTC Investigating - We are experiencing delays on our ingestion pipeline. Explorer views are in a degraded state

Ingestion delays and intermittent query failures

Apr <var data-var='date'>23</var>, <var data-var='time'>02:17</var> UTC Resolved - All application features are now operating as normal. Apr <var data-var='date'>23</var>, <var data-var='time'>02:12</var> UTC Monitoring - Ingestion for spans and replays is about 10 minutes behind and catching up. API and Dashboard performance has returned to normal. Apr <var data-var='date'>23</var>, <var data-var='time'>02:06</var> UTC Investigating - We are currently investigating this issue.

Application errors in Sentry [us]

Apr <var data-var='date'>22</var>, <var data-var='time'>08:26</var> UTC Resolved - Between 07:25 UTC and 07:28 UTC, customers sending data to the legacy ingestion endpoint in our US region experienced a brief ingestion disruption lasting approximately 3 minutes. The issue has been fully resolved and ingestion is operating normally. Customers using modern DSN endpoints (`*.ingest.us.sentry.io`) were not affected. The disruption occurred during a scheduled configuration change. We're investing in additional tooling to detect and mitigate this class of issue faster. We apologize for the inconvenience and appreciate your patience.

Ingestion Issue in US Legacy

Apr <var data-var='date'>17</var>, <var data-var='time'>19:16</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>17</var>, <var data-var='time'>19:13</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>17</var>, <var data-var='time'>19:04</var> UTC Investigating - We are currently investigating this issue.

sentry.io intermittent availability

Apr <var data-var='date'>16</var>, <var data-var='time'>16:08</var> UTC Resolved - The fix has been rolled out and ingestion is recovered. Apr <var data-var='date'>16</var>, <var data-var='time'>15:05</var> UTC Monitoring - The delay has recovered and we are monitoring the fix. Apr <var data-var='date'>16</var>, <var data-var='time'>14:30</var> UTC Identified - We have identified the issue and are working on a fix. Apr <var data-var='date'>16</var>, <var data-var='time'>13:36</var> UTC Investigating - We are currently investigating this issue.

Is Sentry down?

Sentry status is UP

Lastest published events

Incoherent number of processed logs

DE items ingestion delayed

Spans, logs and metrics ingestion stopped

Sentry Services, Components and Regions

Recent Sentry events

Incoherent number of processed logs

DE items ingestion delayed

Spans, logs and metrics ingestion stopped

Traces, spans, logs inaccesible for query or ingestion in de and us

Ingestion and query issues for logs, spans, traces in US

Delayed Span ingestion, Replay ingestion, and Issue creation in our US region

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Is Sentry down?

Sentry status is UP

Lastest published events

Incoherent number of processed logs

DE items ingestion delayed

Spans, logs and metrics ingestion stopped

Sentry Services, Components and Regions

Recent Sentry events

Incoherent number of processed logs

DE items ingestion delayed

Spans, logs and metrics ingestion stopped

Traces, spans, logs inaccesible for query or ingestion in de and us

Ingestion and query issues for logs, spans, traces in US

Delayed Span ingestion, Replay ingestion, and Issue creation in our US region

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5 monitors included!