Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
The lag is decreasing now and we will update once the issue is fully resolved .

We’ll provide an update once we confirm the issue is fully resolved.

Delays affecting email previews and "view in browser" links

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Delayed transactional email delivery

SMS Routing to Sweden degraded

Status: Resolved The issue has been resolved, and all SMS campaigns and transactional SMS will now be processed without any issues.

Thank you for your patience and cooperation while we worked to address the issue. Affected components
 <ul>
 <li>SMS Campaigns (Operational)</li>
<li>Transactional SMS (Operational)</li>
 </ul>

SMS Soft Bounces

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Calls (Operational)</li>
<li>Inbox (Operational)</li>
<li>Meetings (Operational)</li>
 </ul>

Issue with push notifications in conversation mobile app

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Transactional emails delivery (Operational)</li>
<li>Marketing emails delivery (Operational)</li>
<li>Contacts (Operational)</li>
 </ul>

Multiple services are impacted

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Inbox (Operational)</li>
<li>Calls (Operational)</li>
 </ul>

Issue with Phone and Conversations

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>SMTP (Operational)</li>
 </ul>

Issue with the Transactional Platform Frontend

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Contacts (Operational)</li>
<li>Contact Management API (Operational)</li>
 </ul>

Issues with Contacts and Imports services

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Marketing email tracking links (Operational)</li>
<li>Transactional emails delivery (Operational)</li>
<li>Transactional emails tracking links (Operational)</li>
 </ul>

Multiple Services are Impacted

Status: Resolved The issue has been resolved and all systems are safe. A post-mortem has been published.

Security Incident - ClickFix

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Account and Settings (Operational)</li>
 </ul>

SSO and SAML login not available

Attacker gained access to client accounts

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Marketing email tracking links (Operational)</li>
<li>Transactional emails tracking links (Operational)</li>
 </ul>

Degraded performance - Email Links

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Statistics (Operational)</li>
 </ul>

Campaign Stats Impacted

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Transactional emails delivery (Operational)</li>
<li>Workflows (Operational)</li>
<li>Contacts (Operational)</li>
<li>Transactional SMS (Operational)</li>
 </ul>

Degraded performance — Contacts, campaign statistics, and email/SMS processing delays

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Calls (Operational)</li>
 </ul>

Issue with Phone Application

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>SMTP (Under maintenance)</li>
<li>Brevo Tracker (Under maintenance)</li>
 </ul>

Maintenance: Upgrade on SMTP relay and Brevo tracker for Asia customers

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Sales CRM (Operational)</li>
<li>Brevo Tracker (Operational)</li>
<li>Workflows (Operational)</li>
<li>Contacts (Operational)</li>
<li>Contact Management API (Operational)</li>
<li>Sales CRM API (Operational)</li>
 </ul>

Multiple Services Impacted

Maintenance: Upgrade on SMTP relay and Brevo tracker for US east customers

Maintenance: Upgrade on SMTP relay and Brevo tracker for US west customers

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Brevo Tracker (Under maintenance)</li>
<li>Transactional emails tracking links (Under maintenance)</li>
 </ul>

Maintenance: Upgrade on SMTP relay and Brevo tracker for South American customers

Status: Resolved The issue has been successfully resolved, and all affected services are now operating normally. No further delays are expected.

We sincerely appreciate your patience and understanding while our team worked to investigate and resolve the issue. Affected components
 <ul>
 <li>Outbound Webhooks (Operational)</li>
<li>Brevo Tracker (Operational)</li>
<li>Workflows (Operational)</li>
 </ul>

Delay in outbound webhooks, MA Tracker and Workflow execution

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Account and Settings (Operational)</li>
<li>Outbound Webhooks (Operational)</li>
<li>Workflows (Operational)</li>
<li>Contacts (Operational)</li>
<li>WhatsApp Campaigns (Operational)</li>
<li>Transactional SMS (Operational)</li>
<li>Transactional emails delivery (Operational)</li>
<li>Marketing emails delivery (Operational)</li>
 </ul>

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Account and Settings API (Operational)</li>
<li>Account and Settings (Operational)</li>
<li>Brevo Tracker (Operational)</li>
<li>Workflows (Operational)</li>
<li>Contacts (Operational)</li>
 </ul>

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>SMS Campaigns (Operational)</li>
<li>Transactional SMS (Operational)</li>
 </ul>

SMS Delivery impacted

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Outbound Webhooks (Operational)</li>
<li>Workflows (Operational)</li>
<li>Statistics (Operational)</li>
 </ul>

Issue with Events and dependent services

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Workflows (Operational)</li>
<li>Loyalty (Operational)</li>
 </ul>

Unified Objects Event Consumption Impacted

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Account and Settings API (Operational)</li>
<li>Transactional emails delivery (Operational)</li>
<li>SMTP (Operational)</li>
<li>Sales CRM (Operational)</li>
<li>Outbound Webhooks (Operational)</li>
<li>Transactional SMS (Operational)</li>
<li>Transactional emails tracking links (Operational)</li>
<li>Contact Management API (Operational)</li>
<li>Marketing email tracking links (Operational)</li>
<li>Marketing emails delivery (Operational)</li>
<li>Landing pages (Operational)</li>
<li>Messaging API (Operational)</li>
<li>SMS Campaigns (Operational)</li>
<li>Account and Settings (Operational)</li>
<li>Contacts (Operational)</li>
<li>WhatsApp Campaigns (Operational)</li>
<li>Sales CRM API (Operational)</li>
<li>Wallet (Operational)</li>
<li>Marketing Campaigns API (Operational)</li>
<li>Statistics (Operational)</li>
 </ul>

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Transactional emails tracking links (Operational)</li>
<li>Messaging API (Operational)</li>
<li>Transactional emails delivery (Operational)</li>
<li>SMTP (Operational)</li>
<li>Transactional SMS (Operational)</li>
 </ul>

Delay in transactional email sending

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Inbox (Operational)</li>
<li>Meetings (Operational)</li>
<li>Calls (Operational)</li>
 </ul>

Is Sendinblue down?

Sendinblue status is UP

Lastest published events

Delays affecting email previews and "view in browser" links

Delayed transactional email delivery

SMS Routing to Sweden degraded

Sendinblue Services, Components and Regions

Recent Sendinblue events

Delays affecting email previews and "view in browser" links

Delayed transactional email delivery

SMS Routing to Sweden degraded

SMS Soft Bounces

Issue with push notifications in conversation mobile app

Multiple services are impacted